This book introduces the reader to the management consultancy technique of Organizational Role Analysis--a technique with the immensely practical purpose of helping managers to stay "in role and on task." As such, it provides a coherent, superbly illustrated framework for in-depth coaching. The ORA method is grounded in a process of consultation that derives from the conjunction of open systems theory, and psychodynamic understandings of human behavior. It enables the collaborative resolution of the mental and emotional tensions represented in the client's work role as he/she strives to manage the dynamics between the organization-in-the-mind and the organization-in-reality.While the method of Organizational Role Analysis presented in this book has been evolving for three decades, published accounts of the work have been sparse, spasmodic, and relatively obscure. This book brings together the work of experienced practitioners from around the globe who illuminate the guiding concepts with lively, practical examples that illustrate the variety of ways in which managers can receive coaching in-depth. These accounts are complemented by an extensive bibliography for further reading.Contributors: John Bazalgette, Ullrich Beumer, Hanna Biran, Irving Borwick, Jane Chapman, Laurence J. Gould, W. Gordon Lawrence, Susan Long, Rose Redding Mersky, John Newton, Bruce Reed, and Burkard Sievers

Can your job change your personality? While traditionally personality has been considered fixed and stable, recent thinking indicates that this is not the case. Personality can be changed by various work and vocational experiences, such as employment conditions, career roles, job characteristics and training or interventions. Drawing on a wide array of research in the field, Wang and Wu provide a conceptual overview on how personality can be changed at work by societal, organisational and job-related factors, while considering how individuals can take an active approach in changing their personality at work.

"Performance Management" presents an end-to-end practical model of effective performance management that shows how to develop and implement performance management systems that yield bottom line results.Practical step by step guidance and examples
Realities associated with implementing best practices and avoiding common pitfalls
Jobs and circumstances where common practices will and will not work well
Proven approaches from leading organizations
Insights for everyone involved in performance management through senior leadership

This book offers a comprehensive introduction to decision-making in an MCDM framework. Designed as a tutorial, it presents the main concepts and methods to be applied, together with essential background information. This includes the concept of nondominance, Simon's bounded rationality, Tversky and Kahneman's prospect theory, and the concepts of behavioral vs. mathematical convergence and premature stopping put forward by Korhonen, Moskowitz and Wallenius. The book concludes with a non-technical review of many popular decision algorithms, including the Analytic Hierarchy Process (AHP), VIMDA, and a number of classic interactive man-machine algorithms. In essence, the book is a "one-stop" source on everything you need to know about managerial decision-making in the multiple-criteria setting.

During the past two decades, the nature of work has changed dramatically, as more and more organizations downsize, outsource and move toward short-term contracts, part-time working and teleworking. The costs of stress in the workplace in most of the developed and developing world have risen accordingly in terms of increased sickness absence, labour turnover, burnout, premature death and decreased productivity. This book, in one volume, provides all the major theories of organizational stress from the leading researchers and writers in the field. It is a guide to identifying the sources of pressures in jobs and the workplace so that we may be able to intervene to change and manage the growing problem of organizational stress.

Never before has the world witnessed the phenomenon of severe stress and burnout on such a large scale as in recent years. Globalization, technological advances and economic meltdown have brought about a plethora of unprecedented challenges for industry and organizations across the globe. Consequently, executives have been under growing stress due to economic uncertainties, mergers and acquisitions, role erosion and restructuring, resulting in increased workloads, longer hours and demands for greater productivity and efficiency. This changing environment has created job insecurity, anxiety, dissatisfaction and emotional exhaustion causing a rapid increase in executive burnout. This book provides the most comprehensive analysis of the construct of burnout, including its magnitude, a global research review, a typology of models, comparisons between professions and consequences of burnout for individuals and organizations. In addition, it provides the views of mental health professionals, empirically derived causes, symptoms and coping techniques, while throwing light on preventative measures and comparing Eastern and Western approaches to mitigate the effects of burnout.

As the Baby Boom generation approaches traditional retirement age, the aging of the global labor force will continue to lead to an increase in the number of people who will transition into retirement in the next decade. Retirement researchers have made several important advances in their field in recent years that represent a shift from examining retirement through an economic to a psychological perspective. Retirement is not simply a one-time decision-making event; rather, it represents a process through which workers decrease their psychological commitment to work and behaviorally withdraw from the workforce. Approaching retirement from this perspective, The Oxford Handbook of Retirement offers comprehensive, up-to-date, and forward-thinking summaries of contemporary knowledge on retirement. The approach is interdisciplinary, spanning human resource management, organizational psychology, development psychology, gerontology, sociology, public health, and economics. The chapters assembled in this volume are organized into five parts, providing comprehensive coverage conceptualizations of retirement from multiple disciplines; existing theoretical perspectives and research findings on retirement, including adult development, career development, organizational and management, and economic perspectives; current and future challenges in retirement research and practice; and recommendations and suggestions for prospective areas of research. Assembling expertly authored chapters from leaders in the field, this volume provides a comprehensive summary on the knowledge domain of retirement useful for students, academics, and retirement researchers.

The purpose of this volume is to describe the impact of the increased demand for flexibility on employees and its impact on their individual work life trajectories and health. The volume offers concrete examples of interventions aimed to find innovative ways of sustainable work careers for today's workers. We focus on the school to work transition, job insecurity, job loss and re-employment and retirement. The interventions described offer strategies for implementing support in employment contracts, increasing preparedness of individual employees with public education programs or developing work arrangements and support systems in work organizations.

Alexander L. George was one of the most productive and respected political scientistsof the late twentieth century. He and his wife, Juliette George, wrote one of the firstpsychobiographies, and Professor George went on to write seminal articles and booksfocusing on political psychology, the operational code, foreign policy decisionmaking,case study methodology, deterrence, coercive diplomacy, policy legitimacy, and bridgingthe gap between the academic and policymaking communities. This book is the firstand only one to contain examples of the works across these fields written by AlexanderGeorge and several of his collaborators. * This is a collection of Alexander L. George's works from the major fields to whichhe contributed.* There are biographical essays by his wife and co-author (Juliette L. George), daughter(Mary George Douglass), former student (Dan Caldwell), and professional colleague(Janice Gross Stein).* There are 25 photographs of Alexander L. George and his family which have notpreviously been published.

This edited volume focuses on innovative solutions to the debate on human thriving in the fast emerging technology-driven cyber-physical work context, also called Industry 4.0. The volume asks the important question: How can people remain relevant and thrive in workplaces that are increasingly virtual, technology-driven, and imbued with artificial intelligence? This volume includes two major streams of discussion: it provides multidisciplinary perspectives on what thriving could mean for individuals, managers and organisations in current and future non-linear and Web-driven workspaces. In this context, it points to the need to rethink the curricula of the psychology of human thriving so that it is applicable to Industry 4.0. Second, it discusses the new platforms of learning opening up in organisations and the ways and means with which people's learning practices can be adapted to changing scenarios. Some of these scenarios are: changing job designs and talent requirements; the demand for creativity; the need for virtual teams and intercultural collaborations; and changing emotional competencies. This topical volume includes contributions by scholars from across the world, and is of interest to scholars, practitioners and postgraduate students of psychology, organizational behaviour and human resource management.

Join the latest debate on the issues surrounding employment compensation. In Compensation and Organizations, a number of leading I/O psychologists and researchers explore the tremendous impact that recent changes in market conditions have had on today's compensation practices and outcomes. They delve into the effects that compensation has on employee performance, satisfaction, and attraction and retention, and examine the roles of pay strategy, pay risk, and the changing employment contract on pay packages and pay outcomes. They also offer nine general principles for constructing effective incentive systems. It's a broad-ranging work that summarizes the most important trends and conclusions in this important field and highlights areas in need of further research.

A volume in Stress and Quality of Working Life Series Editors Ana Maria Rossi, International Stress Management Association, James Campbell (Jim) Quick, The University of Texas at Arlington and Pamela L. Perrewe, Florida State University This book offers twelve chapters organized into three major sections that address occupational stress and quality of working life. The authors are an internationally renowned team of scholar-research-practitioners who are grounded in applied science and clinical practice. Section 1 includes five chapters that address the organizational and individual costs of occupational stress. The costs are humanitarian and economic; both human suffering and financial burdens are important. Section 2 includes three chapters that focus on ways to mitigate the negative effects of occupational stress. We must help those who are suffering but we must do more by preventing distress where we can and building on positive, strength factors where possible. Section 3 includes four chapters that examine and expand our understanding of work life quality. Work life quality is so important because of the effects it has on workers and leaders, as well as the spillover impact into families and communities. These twelve chapters, highlight both core knowledge and new developments within the rapidly growing field of research on stress and the quality of working life. We believe this information can help to raise awareness of the causes and costs of occupational stress and poor quality of working life. Further, this should provide a challenge, some incentive, and renewed insight for organizations in Brazil and elsewhere to begin thinking about and acting in ways that lead to a less stressful environment for their workforce.

This timely resource offers fresh research on companies' use of social media platforms-from Twitter and Facebook to LinkedIn and other career sites-to find and hire personnel. Its balanced approach explains why and how social media are commonly used in both employee recruitment and selection, exploring relevant theoretical constructs and practical considerations about their appropriateness and validity. Contributors clarify a confusing cyberscape with recommendations and best practices, legal and ethical issues, pitfalls and problems, and possibilities for standardization. And the book's insights on emerging and anticipated developments will keep the reader abreast of the field as it evolves. Included in the coverage: * Social media as a personnel selection and hiring resource: Reservations and recommendations. * Game-thinking within social media to recruit and select job candidates. * Social media, big data, and employment decisions. * The use of social media by BRIC nations during the selection process. * Legal concerns when considering social media data in selection. * Online exclusion: Biases that may arise when using social media in talent acquisition. * Is John Smith really John Smith? Misrepresentations and misattributions of candidates using social media and social networking sites. Social Media in Employee Selection and Recruitment is a bedrock reference for industrial/organizational psychology and human resources academics currently or planning to conduct research in this area, as well as for academic libraries. Practitioners considering consulting social media as part of human resource planning or selection system design will find it a straight-talking guide to staying competitive.

The companion to the bestselling book on leading change, Still Moving Still Moving Field Guide is a companion to the bestselling Still Moving: How to Lead Mindful Change. Designed as a practical resource, the Field Guide takes the reader on a journey to hone their leadership skills in order to lead change with confidence. Step by step, readers will progress through the Still Moving concepts. New to the guide is the innovative Change Vitality model (an energizing holistic way of leading change) that puts all the Still Moving concepts into one effective picture. The author breaks down each element of the Change Vitality model and explores what the element is, how to recognize it, and why it helps leaders lead change well. The model also shows how to rate your own leadership in a particular skill, and includes tales from the field on putting the skill into action. The guide also contains further reading and resources to help cultivate the skills presented. This important book: Offers a practical guide for developing the change leadership skills outlined in Still Moving Contains application stories with real life leaders in change Presents the Change Vitality model - a new, holistic and research-based framework for how to lead change with greater ease Provides an interactive immersion journey into the Still Moving content Includes spaces for journaling and self-reflection Written for all curious change leaders, change coaches, change consultants, and HR professionals, the Still Moving Field Guide is filled with practical ideas on how to use the Still Moving concepts with yourself, your team, and the wider systems you are seeking to transform.

The terms gender, careers and inequalities were chosen to delineate the conceptual framework of this book - the second volume of a new series focussed on equality, diversity and inclusion issues. Each of the concepts adds to a different and unique dimension to the study of medicine and medical education. Gender allows for a reading of power and exclusion of women in medicine and medical education. Careers and inequalities draw attention to the multiplicity of factors that influence women's participation in the medical profession including the interconnectedness of gender, race, ethnicity, age, sexuality, creed and disability in the workplace. Scholars bring insights from across disciplines of social sciences, including sociology, medical anthropology, psychology, and human resources management and have been encouraged to provide cross-national and multi-dimensional insights through comparative analysis.

This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.

This book examines the new ways of working and their impact on employees' well-being and performance. It concentrates on job demands and flexible work emanating from current economic and organizational change, and assesses impact on workers' health and performance. The development of issues such as globalization, rapid technological advances, new management practices, organizational changes and new job skills are addressed. This book gives an overview and discusses the potential negative and positive effects of such new job demands and new forms of work.

Public safety professionals work together in life-and-death situations. During natural or transportation disasters, industrial accidents, shootings, suicides or dozens of other instances, police officers, firefighters, and paramedics are called upon to assist both injured and uninjured people. Although often romanticized in television series and in films, the real-life tasks of public safety professionals are usually unpleasant--restraining violent individuals and removing accident, homicide, and suicide victims from death scenes--and always highly stressful. They are frequently subjected to additional stress when their efforts are criticized by family members of the injured or deceased. Although stress can be harmful, even fatal, police officers, firefighters, and paramedics can have more productive and satisfying lives when they learn to positively control stress, rather than be controlled by it. This English language bibliography consisting of more than 700 references, covering the time period 1945 to early 1989, can help these and other professionals manage stress more effectively. Source publications, all of which are annotated, include books, articles, conference proceedings, theses, government publications, and dissertations. The bibliography section is composed of six chapters addressing psychological and physiological factors, the family, substance abuse, accidents, and suicide, with references arranged alphabetically by author surname. A list of acronyms and author and subject indexes complete the work. Of paramount importance to police officers, firefighters, and paramedics as well as their families, this bibliography will provide legislators, physicians, nurses, socialworkers, psychiatrists, psychologists, and sociologists with extensive and substantial documentation on the stress-filled work lives of these public safety professionals.

This book reinvigorates the debate about the origins and development of police culture within our changing social, economic and political landscape. An in-depth analysis and appreciation of the police socialisation, identity and culture literature is combined with a comprehensive four-year longitudinal study of new recruits to a police force in England. The result offers new insights into the development of, and influences upon, new police recruits who refer to themselves as a "new breed" of police officer. Adding significantly to the police culture literature, this original and empirically based research also provides valuable insights into the challenges of modern policing in an age of austerity. Scholars of policing and criminal justice, as well as police officers themselves will find this compelling reading.

Although considered the best approach to motivation in terms of theoretical soundness for some 25 years, expectancy theory was considered lacking in applications. For the first time this book presents an application model that gives practical value to the expectancy theory of motivation thus enabling managers to use it to improve individual and organizational performance. While other theories of motivation provide a theoretical framework for thinking about and understanding what motivates people in the workplace, the application model presented here for the expectancy theory of motivation goes far beyond this to provide a practical framework for diagnosing and solving individual motivation problems. Emphasis is not on simple motivation problems with straightfoward solutions, but instead the focus is on how to handle difficult motivation problems, and how to deal with them in difficult circumstances, such as when the manager does not have all of the resources or authority needed to solve the problem. The application model has a bottom-line, problem-solving orientation with a focus on the individuality of employees. The book describes specific things managers can say and do to identify potential and existing motivation problems in the early stages before they get out of hand. Techniques for determining the causes of individual motivation problems are presented. Practical solution approaches are offered along with guidelines for choosing solutions that match problem causes and suggestions for effectively implementing the solutions. The core of the application model is found in a one-on-one format for managers to follow in working with individual employees to jointly identify motivationproblems, causes, and solutions. The principal contribution of the application model rests with the special ways presented for dealing with difficult motivation problems when the manager's hands are tied relative to the solutions that can be offered.

Industrial/Organizational psychologists are a rather diverse group of people with a common interest in applying psychology to work settings. This is the conclusion reached by George Alliger in the opening chapter of this volume, setting the tone for the rest of the book, which attempts to expand our view of what can be considered as I/O psychology. The authors of the individual chapters are from a variety of backgrounds, not all of them directly associated with I/O psychology, and they discuss topics such as managerial success and training, as well as topics much more on the edge of I/O such as team-building and organizational theory. Thus, this volume makes an important statement about the potential diversity of our field. At the same time, it will help move us towards that diversity by providing insights and information in areas that should be, and are becoming part of the realm of I/O psychology. These insights into non-traditional topics, as well as particularly interesting approaches to more traditional areas, make this volume worthwhile and useful to almost anyone concerned with I/O psychology.

In this timely work, Sheila Deitz and William Thoms have brought together a group of essays that explore some of the human factors that are becoming increasingly recognized as major causes of airplane mishaps and crashes. While much of the discussion on this topic necessarily focuses on pilots, other airline professionals--flight attendants, mechanics, air traffic controllers, and executives--are also subject to the psychological stress addressed in these studies. The contributors examine a selected range of topics that include such areas as working conditions, perception, risk assessment, and the necessity of making choices in an unforgiving environment.

The book presents twelve chapters written by professionals who have devoted considerable time to studying the people who work for commercial airlines, and who have weathered the change from being part of a regulated industry to dealing with life in a cutthroat competitive environment. Among the topics that these professionals and scholars examine are the ways in which an impaired pilot can be deprived of his or her license, and the psychological factors involved; the influence of high altitude on the body, and how some of the physiological risks can be avoided; factors in qualifying pilots for medical certificates; communication and psychological issues facing student pilots; airline deregulation in the U.S. and Canada, and its effect on employees; age discrimination and the effectiveness of older pilots; hijacking; and the drafting of civilian pilots into war efforts. This important collection of essays will be a useful resource for students and professionals in the field of air transportation, as well as for both public and academic libraries.

The toughness model proposed in this book incorporates psychological research and neuroscience to explain how a variety of toughening activities - ranging from confronting mental and physical challenges to meditation - sustain our brains and bodies, and ultimately build our mental and psychological capacities degenerated by stress and by aging.

The objective of this series is to promote theory and research in the increasingly growing area of occupational stress, health and well being, and in the process, to bring together and showcase the work of the best researchers and theorists who contribute to this area. As you know, questions of work stress span many disciplines and many specialized journals. Our goal is to provide a multidisciplinary and international collection that gives a thorough and critical assessment of knowledge, and major gaps in knowledge, on occupational stress and well being. Research in Occupational Stress and Well Being is focused on power, politics and influence. It has been widely accepted that power, politics and influence are pervasive within most social entities, including work organizations. However, research on the role of social influence in the stress process is still needed. This volume will focus on the connections between social influence processes, broadly defined (e.g., power, politics, political skill and influence), and employee stress, health, and well-being.