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From John Maynard Keynes's prediction of a fifteen-hour workweek to present-day speculation about automation, we have not stopped forecasting the end of work. Critical theory and political philosophy have turned their attention away from the workplace to focus on other realms of domination and emancipation. But far from coming to an end, work continues to occupy a central place in our lives. This is not only because of the amount of time people spend on the job. Many of our deepest hopes and fears are bound up in our labor-what jobs we perform, how we relate to others, how we might flourish. The Return of Work in Critical Theory presents a bold new account of the human significance of work and the human costs of contemporary forms of work organization. A collaboration among experts in philosophy, social theory, and clinical psychology, it brings together empirical research with incisive analysis of the political stakes of contemporary work. The Return of Work in Critical Theory begins by looking in detail at the ways in which work today fails to meet our expectations. It then sketches a phenomenological description of work and examines the normative premises that underlie the experience of work. Finally, it puts forward a novel conception of work that can renew critical theory's engagement with work and point toward possibilities for transformation. Inspired by Max Horkheimer's vision of critical theory as empirically informed reflection on the sources of social suffering with emancipatory intent, The Return of Work in Critical Theory is a lucid diagnosis of the malaise and pathologies of contemporary work that proposes powerful remedies.
Workplaces can often be sources of stress, interfering with both job satisfaction and performance. This book explores ways to combat the factors contributing to an unhealthy workplace by building on the advances in positive psychology and organizational scholarship over the last 15 years. Focusing on ground-breaking concepts such as psychological capital, 'happiness compassion', virtuousness, support and gratitude, this book offers ways to target and reshape the unhealthy workplace environment. Each chapter provides real-life organizational situations in which companies of all sizes implement strategies that either hinder or successfully create a healthy workplace environment. The world-leading authors identify key causes that reduce employee satisfaction and job performance, offering a range of interventions that can prevent negative experiences to ultimately produce happier workforces and boost productivity. This book will be a vital reference for doctoral students studying the links between work and health as well as faculty studying ways to improve employee well-being. Those on advanced courses in human resource management, organization effectiveness and organizational change will also benefit from the vast array of international insights into a healthy workplace environment.
Now in its 5th Edition, Conditions in Occupational Therapy: Effect on Occupational Performance is now fully aligned with the DSM-5 and Occupational Therapy Practice Framework, 3rd edition, reflects the most current research and brings in 5 new chapters covering conditions your students will see in practice. This with new features and tools further help enhance this essential book. Each chapter of the 5th Edition follows a consistent format-an opening case, followed by definition and descriptions, incidence and prevalence, signs and symptoms, course and prognosis, medical/surgical management, impact on occupational performance, and finally, two case illustrations. This format helps students to prepare for what they will see in practice. With new instructor resources and case studies that connect up-to-date content to practice, this is an essential resource for both occupational therapy and occupational therapy assistant students.
This is an ideal reference for those looking to understand, study, and practice community engagement and outreach. It discusses the different ways individuals - including faculty, administrators, and management in organizations - engage in their communities. It supplies case studies, best practices, and theoretical approaches to the study of community engagement. Scholars active in this field can use this book as an integration of the current knowledge concerning community engagement and as an inspiration for future research agendas. Whilst directing how to implement effective community engagement practices, the book also facilitates the application of organizational theory to community engagement. It will appeal to academics who are interested in the theoretical background of community engagement.
Employees have a set of needs as part of the 'psychological contract' of employment. However, organizations operate for a reason and they too have agendas and needs. It is how the two come together that determines the capacity for good human relations and optimum productivity. Employee Well-being Support is an edited collection of expert contributions that explores all key issues in this increasingly critical area.
Draws on hundreds of case studies to provide a step by step guide to spot workaholism, understand it, and recover Americans love a hard worker. The worker who toils eighteen-hour days and eats meals on the run between appointments is usually viewed with a combination of respect and awe. But for many, this lifestyle leads to family problems, a decline in work productivity, and ultimately to physical and mental collapse. Intended for anyone touched by what Robinson calls "the best-dressed problem of the twenty-first century," Chained to the Desk provides an inside look at workaholism's impact on those who live and work with work addicts-partners, spouses, children, and colleagues-as well as the appropriate techniques for clinicians who treat them. Originally published in 1998, this groundbreaking book from best-selling author and widely respected family therapist Bryan E. Robinson was the first comprehensive portrait of the workaholic. In this new and fully updated third edition, Robinson draws on hundreds of case reports from his own original research and years of clinical practice. The agonies of workaholism have grown all the more challenging in a world where the computer, cell phone, and iPhone allow twenty-four-hour access to the office, even on weekends and from vacation spots. Adult children of workaholics describe their childhood pain and the lifelong legacies they still carry, and the spouses or partners of workaholics reveal the isolation and loneliness of their vacant relationships. Employers and business colleagues discuss the cost to the company when workaholism dominates the workplace. Chained to the Desk both counsels and consoles. It provides a step-by-step guide to help readers spot workaholism, understand it, and recover.
In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work", just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when emotion work, feeling rules, and the gift of exchange are introduced into the public world of work? In search of the answer, Arlie Russell Hochschild closely examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant's job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural". The bill collector's job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural." Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules and techniques of emotion management that serve the company's commercial purpose. Just as we have seldom recognized or understood emotional labor, we have not appreciated its cost to those who do it for a living. Like a physical laborer who becomes estranged from what he or she makes, an emotional laborer, such as a flight attendant, can become estranged not only from her own expressions of feeling (her smile is not "her" smile), but also from what she actually feels (her managed friendliness). This estrangement, though a valuable defense against stress, is also an important occupational hazard, because it is through our feelings that we are connected with those around us. On the basis of this book, Hochschild was featured in Key Sociological Thinkers, edited by Rob Stones. This book was also the winner of the Charles Cooley Award in 1983, awarded by the American Sociological Association and received an honorable mention for the C. Wright Mills Award.
In Single-Session Coaching and One-At-A-Time Coaching: Distinctive Features, Windy Dryden presents a clear and accessible overview of the theory and practice of Single-Session Coaching and One-At-A-Time Coaching (SSC/OAATC). Presented in the highly accessible Distinctive Features format, Dryden explores how these approaches allow coaches and clients to tackle problems and find solutions quickly and flexibly. Single-Session Coaching and One-At-A-Time Coaching is split in two parts, providing a complete understanding of both the theory and practice of SSC/OAATC, as well as clearly examining key topics, including the foundations of SSC/OAATC, what makes a good SSC/OAATC coach and coachee, common misconceptions, preparing for and structuring a session, and considering significant coachee variables. It explains key terminology, such as the difference between Problem-Focused and Development-Focused SSC/OAATC, and portrays these differences in useful case studies to show the benefits of each for individual clients. Finally, it concludes with details on following up with the coachee, including key questions to ask. With case studies throughout, this approach can be applied in various clinical settings, such as primary care, and non-clinical settings, such as voluntary sectors, and is ideal for time-limited scenarios in comparison to other, more time-consuming, coaching methods. This will be an invaluable tool for coaches in practice and in training, as well as for academics and students of coaching.
In today's highly competitive market, organizations increasingly need to innovate in order to survive. Drawing on a wealth of psychological research in the field of creativity, David H. Cropley and Arthur J. Cropley illustrate practical methods for conceptualizing and managing organizational innovation. They present a dynamic model of the interactions between four key components of creativity - product, person, process, and press - which function as building blocks of innovation. This volume sheds new light on the nature of innovative products and the processes that generate them, the psychological characteristics of innovative people, and the environments that facilitate innovation. It also fills a significant gap in the current literature by addressing the paradoxical quality of organizational innovation, which may be both helped and hindered by the same factors. The authors demonstrate that with proper measurement and management, organizations can effectively encourage individuals to produce and take advantage of novel ideas.
Being a coach is a deeply rewarding profession, but even the best coaches encounter moments of uncertainty and doubt. In Coaching Stories: Flowing and Falling of Being a Coach, Karen Dean and Sam Humphrey intimately share their varied experiences as executive coaches in 48 stories - some where they were flowing and glorious, and others where they were falling and ashamed. Dean and Humphrey guide the reader through the journey from a novice to a master coach by exploring twelve distinct themes, underpinned by the four parts of Dean's 'Exceptional Achievement' framework: setting out, doing, integrating and being. Each chapter focuses on a different theme, presenting specific examples and stories from the authors' work and reflecting on their learning and development at each point. Dean and Humphrey expertly assess topics, including confidence, talent, purpose and fulfilment, by examining times where they performed effectively as well as those where they fell short. In each case they consider what they wish they had asked or known about in advance, and each story provides an insightful look at what being a coach is really like. Practical and accessible, the book concludes with a section on further reading and study, explaining relevant theories, models and frameworks. Coaching Stories: Flowing and Falling of Being a Coach will be a compassionate and pragmatic companion for coaches of all kinds, both in practice and in training. It will also be a valuable guide for other professionals seeking development, including internal coaches, managers in a coaching role, HR and L&D professionals and will be a useful text for academics and students of coaching and coaching psychology. Dean and Humphrey are award-winning authors and have written a number of articles for leading coaching publications.
A state-of-the-art psychological perspective on team working and collaborative organizational processes This handbook makes a unique contribution to organizational psychology and HRM by providing comprehensive international coverage of the contemporary field of team working and collaborative organizational processes. It provides critical reviews of key topics related to teams including design, diversity, leadership, trust processes and performance measurement, drawing on the work of leading thinkers including Linda Argote, Neal Ashkanasy, Robert Kraut, Floor Rink and Daan van Knippenberg.
It is indisputable that media is by far the most common means by which human beings spend our free time in the modern world. However, the ubiquity of media in our lives brings with it advantages and disadvantages along with uncertainty: will increased dependence on media impair our social functioning, enhance it, or both? The Oxford Handbook of Media Psychology explores facets of human behavior, thoughts, and feelings experienced in the context of media use and creation. Divided into six sections, chapters in this volume trace the history of media psychology; address content areas for media research, including children's media use, media violence and desensitization, sexual content, video game violence, and portrayals of race and gender; and cover psychological and physical effects of media such as serious games, games for health, technology addictions, and video games and attention. A section on meta-issues in media psychology brings together transportation theory, media psychophysiology, social influence in virtual worlds, and learning through persuasion. Other topics include the politics of media psychology, a lively debate about the future of media psychology methods, and the challenges and opportunities present in this interdisciplinary field. Authored by top experts from psychology, communications, and related fields, this handbook presents a vibrant map of the field of media psychology.
Creativity is at the heart of successful research, yet researchers are rarely taught how to manage their creative process, and modern academic life is not structured to optimize creativity. Creativity in Research provides concrete guidance on developing creativity for anyone doing or mentoring research. Based on a curriculum developed at Stanford University's Hasso Plattner Institute of Design, this book presents key abilities that underlie creative research practice through a combination of scientific literature on creative confidence, experiential exercises, and guided reflection. By focusing attention on how research happens as well as its outputs, researchers increase their ability to address research challenges and produce the outputs they care about. Simultaneously, they may also transform their emotional relationship with their work, replacing stress and a harsh inner critic with a more open and emotionally empowered attitude.
The latest edition of this classic text provides a comprehensive and internationally relevant introduction to work and organizational psychology, exploring the depth and diversity of the field in an accessible way without obscuring the complexities of the subject. * Third edition of a classic textbook offering a complete introduction to work and organizational psychology for undergraduate and graduate students with no prior knowledge of the field * An innovative new six part structure with two-colour presentation focuses the core material around issues that are either Job-Focused, Organization-Focused, or People-Focused * Each chapter title is a question designed to engage readers in understanding work and organizational psychology whilst simultaneously inviting discussion of key topics in the field * The third edition introduces two new co-editors in Franco Fraccaroli from Italy and Magnus Sverke, who join Nik Chmiel and will increase relevance and appeal for European students
This lively guide showcasing original and carefully curated research illustrates the dynamic relationship between discourse and organizational psychology. It maps the origins and development of discursive approaches in the field of organizational psychology and provides a timely review of the challenges that may confront researchers in the years to come, thereby charting the current and future boundaries of the field. A Guide to Discursive Organizational Psychology delineates a potential research agenda for discursive organizational psychology. Contributions include empirically rich discussions of both traditional and widely studied topics such as resistance to change, inclusion and exclusion, participation, multi-stakeholder collaboration and diversity management, as well as newer research topics such as language negotiations, work time arrangements, technology development and discourse analysis as intervention. Discursive devices for addressing these phenomena include interpretative repertoires, modes of ordering, rhetorical strategies and sense-making narratives. This topical book will serve as a guide for students or researchers who are new to discourse analysis in the fields of psychology, organization and management studies, and provide new perspective to anyone seeking to enhance their conceptual and methodological understanding of these fields. It marks a central reference point for anyone interested in the intersection of discursive approaches and organizational psychological phenomena.
This comprehensive yet concise Handbook provides an overview of innovative approaches to, and new perspectives on, the study of creativity. In this timely work, creativity is not defined by an ideal, rather it encompasses a range of theories, functions, characteristics, processes, products and practices that are associated with the generation of novel and useful outcomes suited to particular social, cultural and political contexts. Chapters present original research by international scholars from a wide range of disciplines including history, sociology, psychology, philosophy, cultural studies, education, economics and interdisciplinary studies. Their research investigates creativity in diverse fields including art, creative industries, aesthetics, design, new media, music, arts education, science, engineering and technology. Containing cutting-edge research the Handbook of Research on Creativity will strongly appeal to academics and advanced students in cultural studies, creative industries, art history and theory, experimental music and performance studies, digital and new media studies, engineering, economics, sociology, psychology and social psychology, management studies, and education - particularly visual arts education and music education. Policy makers, managers and entrepreneurs will also find much to interest them in this fascinating work.
Creativity for Innovation Management is a rigorous yet applied guide which illustrates what creativity is, why it matters, and how it can be developed at both individual and group levels. Unlike many technique-oriented books, this book will combine theory and practice, drawing on the latest research in psychology, organizational behaviour, innovation and entrepreneurship. This exciting new text outlines the necessary skills and competences for innovative and creative processes. It provides opportunities to explore these and also to develop them via a wide variety of activities linked to relevant tools and techniques, as well as a range of case studies. By working through key competence areas at personal and then team levels, students then have an opportunity to practice and enhance these skills. This will be complemented by online resources which will provide students with access to key tools and techniques plus activities to help develop their creativity. This textbook is ideal for students of innovation, management and entrepreneurship, as well as professionals in those industries that want to excel by developing and applying their own creativity at work.
The well-received first edition of the Encyclopedia of Industrial and Organizational Psychology (2007, 2 vols) established itself in the academic library market as a landmark reference that presents a thorough overview of this cross-disciplinary field for students, researchers, and professionals in the areas of psychology, business, management, and human resources. Nearly ten years later, SAGE presents a thorough revision that both updates current entries and expands the overall coverage, adding approximately 200 new articles, expanding from two volumes to four. Examining key themes and topics from within this dynamic and expanding field of psychology, this work offers a truly cross-cultural and global perspective. 10 years later, this second edition presents a thorough revision that both updates current entries and expands overall coverage. Approximately 200 new articles have been added, expanding from two volumes to four. Authoritative reference work for psychology, business, management and human resources researchers.
When faced with a 'human error' problem, you may be tempted to ask 'Why didn't these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple Theory' where you believe your system is basically safe if it were not for those few unreliable people in it. Building on its successful predecessors, the third edition of The Field Guide to Understanding 'Human Error' will help you understand a new way of dealing with a perceived 'human error' problem in your organization. It will help you trace how your organization juggles inherent trade-offs between safety and other pressures and expectations, suggesting that you are not the custodian of an already safe system. It will encourage you to start looking more closely at the performance that others may still call 'human error', allowing you to discover how your people create safety through practice, at all levels of your organization, mostly successfully, under the pressure of resource constraints and multiple conflicting goals. The Field Guide to Understanding 'Human Error' will help you understand how to move beyond 'human error'; how to understand accidents; how to do better investigations; how to understand and improve your safety work. You will be invited to think creatively and differently about the safety issues you and your organization face. In each, you will find possibilities for a new language, for different concepts, and for new leverage points to influence your own thinking and practice, as well as that of your colleagues and organization. If you are faced with a 'human error' problem, abandon the fallacy of a quick fix. Read this book.
Informal Learning at Work reflects the growing interest in changing the way the workplace encourages and enhances learning and professional development. Due to societal, economic, and technological developments, organisations face the pressure of growing knowledge-intensity and the need for innovations. As a result, employees are expected to adapt to new situations and constantly update their skillsets within an increasingly challenging environment. This book brings together cross-disciplinary perspectives from leading international researchers, drawing on a range of theoretical and empirical studies. Extensively researched and expertly edited, this new addition to the EARLI New Perspectives on Learning and Instruction series outlines the starting points for future research, and highlights the benefits and implications for those aiming to foster informal learning at work, covering areas such as: professional judgement improving the structure of work tasks facilitating innovative work behaviour the place of informal learning within teaching Informal Learning at Work presents original quantitative and qualitative studies as well as integrative analyses of worldwide research and is an invaluable introduction to this highly topical subject.
The Dynamics of Managing Diversity was one of the first books to respond to growing academic coverage of the topic of diversity management at degree level. This fourth edition has been fully updated to reflect new working practices, statistical information and developments in equality and diversity law, as well as including new case studies and analysis of current and emerging areas of debate in the UK and across Europe. Diversity management is a term that covers not only race, disability and sex discrimination, but also broader issues such as individual and cultural differences. The Dynamics of Managing Diversity, fourth edition, provides HR and business managers of the future with the legal information and research findings to enable them to develop meaningful diversity policies in their organizations. This new edition offers: * Coverage of topical areas such as female representation on executive boards, religious diversity, and economic migration following EU enlargement * Multiple analytical perspectives, such as socio-legal and feminist approaches, to provide rich insights to the subject matter * Practical case studies to illustrate the real-life issues in a local, international and organizational context Kirton and Greene present the subject of diversity management in a logical and structured manner, beginning each chapter with aims and objectives, and ending with discussion questions, making this book the perfect support resource for those teaching or studying in the field of equality and diversity.
A state-of-the-art reference, drawing on key contemporary research to provide an in-depth, international, and competencies-based approach to the psychology of coaching and mentoring. * Puts cutting-edge evidence at the fingertips of organizational psychology practitioners who need it most, but who do not always have the time or resources to keep up with scholarly research * Thematic chapters cover theoretical models, efficacy, ethics, training, the influence of emerging fields such as neuroscience and mindfulness, virtual coaching and mentoring and more * Contributors include Anthony Grant, David Clutterbuck, Susan David, Robert Garvey, Stephen Palmer, Reinhard Stelter, Robert Lee, David Lane, Tatiana Bachkirova and Carol Kauffman * With a Foreword by Sir John Whitmore
Love and loneliness, in both their presence and absence, are key aspects of our lives - including our working lives. Love and Loneliness at Work offers an accessible and practical starting point for understanding the connections between emotions, individual working life and organizations, focusing on love and loneliness. The book begins with an engaging chapter-length case study that illuminates the themes discussed. Taking a psychodynamic perpective, Bonnerup and Hasselager examine love and how it influences our feelings about tasks, organizations and participation, as well as uniquely exploring pairs in working life. The book explores loneliness as an inner state of mind, as an aspect of the professional role and as a group dynamic experience, and assesses the psychological burden of feeling lonely in an organization. Bonnerup and Hasselager also provide an overview of key theoretical concepts, including the unconscious, anxiety, libido, projective processes, and the concepts of inner and outer self, providing the tools required to examine, understand and work with the emotional strength and vulnerability of an organization. This book provides unique insights into how understanding these feelings can help leaders, decision makers and employees contribute to healthier and happier workplaces. It will be an essential guide for coaches in practice and in training, as well as leaders and managers, human resources (HR) and learning and development (L&D) professionals and consultants within organizations seeking to expand their understanding of organizational dynamics. With its strong theoretical base, it will also be of interest to academics and students of coaching, coaching psychology, psychodynamic consulting, organizational psychology, leadership and management and organizational change, and to anyone seeking an insight into the emotional dynamics of working life.
Job satisfaction is a central concept in work and organizational psychology as it is associated with important individual as well as organizational outcomes. Work is the number one activity that occupies most of adults' waking time. Being satisfied with one's job, which is defined as a pleasurable or positive emotional state resulting from the appraisal of one's job or job experience, is related to important work-related and health-related outcomes (e.g., higher job performance, organizational commitment, organizational citizenship behavior, life satisfaction, lower absenteeism and lower counterproductive work behavior). This book discusses determinants of job satisfaction as well as workplace implications and the impact job satisfaction has on the psychological well-being of individuals.
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