Trust is at the root of all positive relationships. This accessible and empowering book teaches how to form an inner circle of trusted confidants in your workplace and at home that will allow you to live a more peaceful and more effective life, reduce stress, and better deal with negative emotions. Building trust is crucial for effective leadership, and trusting others is a necessary part of working with others. But knowing whom to trust-and whom not to trust-eludes many people. A surprising number of people report that being betrayed by someone in their "inner circle" either at work or in their personal lives is one of the most devastating things they have endured. Lack of trust is also expensive in that it costs companies money to surveil employees; and in our personal lives, if we live with people we cannot trust, we expend needless amounts of energy protecting ourselves from these untrustworthy people. How do we increase trust, bounce back from betrayal, and form alliances and positive relationships with those who ARE trustworthy? This book provides a unique examination of trust and its often-overlooked importance to our work and personal lives. It identifies the characteristics of a trusting relationship, considers the decision-making process that people should make before granting individuals admission to their own "inner circle," and teaches how to tell the "good guys" from the "bad guys" in our work environments and life in general. This revised and updated edition contains new information on the negative mental and physical aspects of telling lies; how to better manage our emotions, which allows us to become "better guys" ourselves; strategies for building more trusting relationships in our families; and how trust works-and doesn't work-online in the Internet age. It also includes a useful "Family Board Meeting" tool for having family meetings in a way that encourages honest and open dialogue between family members regardless of age or family structure. Presents a system for assessing "the good guys and the bad guys"-in other words, the trustworthy and untrustworthy people that surround all of us in every arena of life Provides tools for assessing our own trustworthiness as well as for evaluating our own willingness to trust another Gives readers effective methods for dealing with forgiveness, coping, and reconciliation; managing "conditional" trust relationships; and for becoming more trustworthy to themselves Suggests a practical "Honesty Challenge" that dares readers to be more truthful-and as a result, more successful

This book was developed for the 2005 International Stress Management Association Conference in Brazil. The original book was recently published in Portuguese, but because of the popularity of the topics and the world-renowned stress scholars who contributed chapters, we are very pleased to have the opportunity to publish this work in English. A book on the subject is intended to be an additional tool containing information on stress and ways of dealing with pressures and demands, because we know that the level of stress will continue to increase. We believe that only through information- and here you will be able to find the experience and opinion of some of the greatest and best professionals of the world in this field-people will manage to live better and more balanced lives. This is what ISMA-BR wishes and hopes for. Have a good reading. This volume provides a series of comprehensive summaries of what is now a fast-growing literature aimed at understanding the causes, effects, and prevention of stress in the workplace. It begins with three chapters on different sources of stress at work, ranging from organizational factors to attributes of workers themselves.

Only if they do the right thing at the right time will owners of small businesses succeed. Simple enough, but what are the factors in their psychological makeup that enable them to do it? Frese and his contributors have studied small businesses in four African countries from a psychological perspective--the first time this has been done--and report that it's the psychological aspects of their strategies, not just the strategies themselves, that contribute significantly to their success. They also prove that many of the stereotypes that seem to characterize the owners of microbusinesses are clearly incorrect. Executives, analysts, bankers, international entrepreneurs, and their academic colleagues will discover that many of the conclusions they have drawn from previous studies can not be generalized. Only by separating those that can be generalized from those that can not, can we get a true understanding of the small business entrepreneurial dynamic.

Frese and his colleagues focus on South Africa, Zimbabwe, Uganda, and Zambia to produce a clear overview of the research on microbusiness and entrepreneurship in developing countries. They find that psychological strategies are closely related to entrepreneurial success, but because conditions in these countries differ widely, the particulars of certain strategies and their effectiveness may also differ. They show that a number of ideas prevalent among professionals and entrepreneurship researchers in developing countries need to be challenged. Among them, that microenterprise owners who started their companies because they were unemployed do worse than those who started for other, more positive reasons. Also, that human capital (education) represents the most important set of variables to be considered for success (it isn't), or that employing family members decreases success (it doesn't). Well written and impeccably researched, the book is an essential contribution to corporate and academic libraries, as well as to the knowledge of individuals in business, psychology, entrepreneurial and regional studies, and related fields.

Schell combines her research with findings from other studies to map the strategies, personality predispositions, and mood-coping capabilities for making it to the top of the corporate ladder--and for staying there. Nearly 400 of today's corporate leaders reveal their secrets for success and the stress and personality and mood disorders that go along with it. The result is an authoritative insight into the people who made it in today's corporate world, and a bold reconfirmation that life at the top is not always worth coveting.

Schell's book is written for present-day corporate leaders and for those seeking to become leaders and is designed to help understand the special traits one needs to become successful. Schell reports in detail on corporate leaders' stress-coping strategies, influence strategies, personality dispositions, the ways they cope with their mood swings, and how they see themselves performing their own compensation negotiations. Managers and management aspirants, specialists in organizational psychology, and human resource executives will find Schell's book both enlightening and cautionary.

The Handbook of Advances in Trust Research presents new and important developments in trust research. The contributors are all prominent and highly respected experts in the field. Firstly, they provide a contemporary overview of the most crucial issues in current trust research including contracts, innovation and negotiation, trust and control. Thereafter, themes which have gained prominence since the original Handbook are considered, such as trust and the financial crisis, public trust in business, and trust and HRM. The book also explores recent theoretical advances and points the way for future research on trust. The Handbook contributes to an area of key importance to business and society and will appeal to practitioners and students of organization theory, strategy, sociology, organizational psychology and economics. Contributors: R. Bachmann, K.T. Dirks, N. Gillespie, T. Gubler, J.D. Harris, R. Hurley, A.A.C. Keevil, F. Kroeger, R.J. Lewicki, P.P. Li, G. Moellering, J. Nickerson, B. Nooteboom, B. Polin, L. Poppo, R.H. Searle, F. Six, P.W.L. Vlaar, A. Weibel, A.C. Wicks, A. Zaheer

This intriguing analysis examines an aspect of President Obama that falls outside of his ethnic background, his political career, or policies: how his unique leadership style comes from his extraordinary ability to use both halves of his brain to maximum potential. Right Brain/Left Brain President: Barack Obama's Uncommon Leadership Ability and How We Can Each Develop It is an inspirational guide to leadership as it should be practiced, conveyed through an up-close look at the man who sets the new leadership bar. Author Mary Lou Decosterd uses her Right Brain/Left Brain Leadership Model to frame Barack Obama's leadership skill sets. Her book shows that Obama's unique brand of leadership is the result of his extraordinary ability to leverage full-brain potential in the ways he thinks, decides, and acts. Right Brain/Left Brain President examines Obama's life and the Obama phenomenon, analyzing how he rose to prominence so quickly and what that teaches us. The president is used as an example of the ten full-spectrum behaviors-the must-have leadership skills-that make one an extraordinary leader. To help readers emulate the Obama model and become the most consummate leaders possible, Decosterd discusses how each of us can learn to lead from both right and left brain abilities. Provides a chronology of President Obama's life, key influences, and critical moments as they relate to his current leadership traits Presents two key, original models, the Right Brain/Left Brain Leadership Model and an Energy Model, both critical frameworks for driving leadership success Offers an extensive bibliography on leadership and leadership brain science Includes excerpts from President Obama's most defining, first-year-in-office addresses, interviews, and press conferences

Coaching has emerged as one of the most significant aids in developing managers and executives in the professional world. Yet there is a degree of dissatisfaction with performance coaching models and a desire to connect more with creativity and the imagination. In Coaching for Professional Development: Using Literature to Support Success, Christine A. Eastman suggests that literary works have a part to play in bringing about a change in coaching culture. Using a series of examples from key literary texts, she argues that literature can help coaches enhance their skills, find solutions to workplace problems, and better articulate their own ideas through innovation and imagination. Eastman argues for literature as a coaching tool, detailing how using stories of loss, failure, alienation and human suffering in a coaching dialogue bring positive results to organisational coaching. Coaching for Professional Development considers how reading fiction helps us to imagine lives outside our own, and how this sensitivity of language brings out the unconscious within us and others. Eastman discusses how she guided her students to embrace literature as a positive influence on their coaching practice through literary texts. Chapter 1 begins by exploring how reading Melville's Bartleby the Scrivener allowed her students to understand the importance of metaphor in their own coaching, with Chapter 2 illuminating how Cather's Neighbor Rosicky addresses the role of emotion. After this, Eastman considers how John Cheever's multi-layered story The Swimmer provides rich stimulus for coaching students in understanding failure, how Miller's Death of a Salesman shows how our family relationships are reflected in our office dynamics, and how the reactions of her students engaging with Lampedusa's The Leopard are more effective than the traditional coaching tool, Personalisis, in revealing their personality. She finally looks at Shakespeare's The Tempest for exploring themes of power and manipulation in a coaching context. By applying coaching models to fictional scenarios, Eastman demonstrates that coaches, HR professionals and students can successfully extend the boundaries of their coaching, strengthen their interventions and enhance their understanding of theory. Coaching for Professional Development: Using Literature to Support Success is a unique approach to coaching with engaging case studies throughout that brings together higher education and industry. It will be key reading for coaches in practice and in training who wish to enhance creativity in their work, advisors and teachers on coaching courses, and HR and L&D professionals working in organizations seeking to implement a coaching culture.

The 21st century is often characterized as the age of globalization, with the world's economies becoming more and more interconnected at an unprecedented rate. And while the phenomenon of globalization isn't necessarily new, it has taken on a drastically different form since the 1980s: competition amongst multinational and global organizations is more intense, and non-Western multinationals are now emerging as important players in the global economy. Today, professional managers need to reconcile the opportunities and challenges associated with the rapid growth of Asian, Eastern European, and Latin American countries. To do so, adopting what's called 'the global mindset' is becoming an essential skill for managers within these global organizations. The key advantages of developing a global mindset are many. In Global Organizations: Challenges, Opportunities, and the Future, authors Rabi S. Bhagat, Annette S. McDevitt, and B. Ram Baliga offers an insightful and comprehensive overview of the most important issues today for managers looking to develop and nurture their own global mindset for their company's future. Global Organizations expertly provides readers with research- and evidence-based knowledge on the significance of developing a sophisticated global mindset regardless of national identity or geographic locale.

The creation, success and long-term survival of enterprises are fundamentally linked to the effectiveness of decision-making processes and negotiation capabilities. This book provides an overview of research into how decisions permeate entrepreneurial ventures throughout their lifecycle. A multidisciplinary approach combining psychology, sociology and political science is used to investigate how entrepreneurs address and deal with decision-making. The respective contributions highlight the latest empirical, theoretical and meta-research, and bridge the gap between literature on entrepreneurship, entrepreneurial and innovative behaviours with that on decision-making and negotiation. This book is one of the first to combine these streams of research, thereby offering a new and insightful addition to the field of entrepreneurship.

There's more to work and the life of the organization than just numbers. In his new book on how people function in work settings, Allcorn calls it the human spirit. It too contributes to the life and performance of organizations, but like life itself it can die--or be killed. Allcorn argues that changes in how organizations are managed--downsizing, rightsizing, reengineering, and other catastrophic means--can have an unintended but devastating result. These factors can cause spiritual death--the end of that quality in people that keeps them alive, growing, and productive. Allcorn shows that management and the methods it uses to cope with organizational change must be adjusted to take into account a special kind of workplace spirituality and to nurture it, not destroy it. Indeed, he maintains that by appreciating the importance of the human spirit, and liberating the quality of spirituality into the workplace, benefits to the organization can be profoundly rewarding. Allcorn explains the practical, measurable results of this liberation, documenting his assertions in heartbreaking detail. Even the most tough-minded executive will soon come to consider this book as essential as a spreadsheet.

Allcorn asserts that while spirituality inevitably has religious connotations, in his use of the word, it is fundamentally secular and powerfully humanistic. Besides the rationality of numbers and the irrationalities common to a defensive workplace, there is something else that permits members of organizations to rise above workplace adversities. This creates organizational success. As employees are downsized out or just furloughed, the effect on the organization and those who remain is clearly destructive. The author concludes that the way for an organization to achieve success is certainly not by killing its people's spirit by firing them. Other means exist to preserve the organization, and Allcorn explores them in careful, useful detail.

This book, the first of a groundbreaking series, provides a solid theoretical and empirical grounding from the psychology of religion and spirituality to the emerging field of workplace spirituality. Leading researchers in the psychology of religion have contributed up-to-date reviews within their areas of expertise to help guide the emergence of this exciting new discipline. Each chapter is written with the workplace researcher in mind. Not only is the relevant literature from the psychology of religion reviewed, but it is also made relevant to the workplace setting. The religious and spiritual aspects of such topics as meaning making, emotional resilience, sense of calling, coping with stress, occupational health and well-being, and leadership, among others are discussed within the context of work life. Surely researchers interested in workplace spirituality will keep this book, as well as others in the series, within arm's reach for years to come.

Just as our transport systems become more and more important to our economic and social well-being, so they become more and more crowded and more at risk from congestion, disruption, and collapse. Technology and engineering can provide part of the solution, but the complete solution will need to take account of the behaviour of the users of the transport networks.

The role of psychologists in this is to understand how people make decisions about the alternative modes of transport and about the alternative routes to their destinations, to understand how novice and other vulnerable users can develop safe and effective behaviours, how competent users can operate within the transport system optimally and within their perceptual and cognitive limitations.

The contributions to this volume address these issues of how the use of our transport systems can be improved by taking into account knowledge of the behaviour of the people who use the systems. Topics discussed include driver training and licensing, driver impairment, road user attitudes and behaviour, enforcement and behaviour change, driver support systems, and the psychology of mobility and transport mode choice.

This work will be of value not only to psychologists but to all transport professionals interested in the application of psychology to traffic.

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Winner of the 2006 Outstanding Recent Contribution Award from the American Sociological Association, Sociology of Emotions Section

"Lois takes readers inside the social world of search and rescue volunteers, offering sociological insight into topics such as gender, emotions, and indentity."
-- "American Journal of Sociology"

""Heroic Efforts" began as a dissertation, but ends as one of the best book on emotions I have read in years. If you want a glimpse into the power of really good ethnography and the reason we need both qualitative and quantitative research, this book will provide you with both enertainment and sagacity."
--"Contemporary Sociology"

"[Lois] examines how rescuers construct meaning in their lives and define themselves through their risky, demanding work."
--"Seattle Times"

Many search and rescue workers voluntarily interrupt their lives when they are called upon to help strangers. They awake in the middle of the night to cover miles of terrain in search of lost hikers or leave work to search potential avalanche zones for missing skiers, snowboarders, and snowmobilers in blizzard conditions. They often put their own lives in danger to rescue stranded, hypothermic kayakers and rafters from rivers.

Drawing on six years of participant observation and in-depth interviews, Jennifer Lois examines the emotional subculture of "Peak," a volunteer mountain-environment search and rescue team. Rescuers were not only confronted by physical dangers, but also by emotional challenges, including both keeping their own emotions in check during crisis situations, and managing the emotions of others, suchas those they were rescuing. Lois examines how rescuers constructed meaning in their lives and defined themselves through their heroic work.

Heroic Efforts serves as an easy to understand sociological introduction to the ways emotions develop and connect us to our surroundings, as well as to the links between the concept of heroism and other sociological theories such as those on gender stereotypes and edgework.

Workplace crimes are never far from the news. From major scandals like Enron to violent crimes committed by co-workers to petty theft of office supplies, deviant and criminal behavior is common in the workplace. Psychological factors are almost always involved when an employee engages in such behavior. Deviant and Criminal Behavior in the Workplace offers insights at the level of the individual employee and also sheds light on the role organizations themselves may play in fostering such criminal behavior. The volume considers psychological factors involved in theft and fraud, workplace violence, employee discrimination, and sexual harassment. It also analyses a number of variables which can influence such behavior including employee personality, employee emotional processes, experience of occupational stress, organizational culture, organizational injustice, and human resource management practices. The book will be of core interest to those interested in the psychology and sociology of work, organizational behavior, and human resource management.

This book aims to help the reader to understand what motivates people to engage in risk taking behavior, such as participating in traffic, sports, financial investments, or courtship. The consequences of risk taking may be positive, or result in accidents and injuries, especially in traffic. The wealth of studies and theories (about 1000 references) is used to offer a cohesive, holistic view of risk motivation. The risk motivation theory is a dynamic state-trait model incorporating physiological, emotional and cognitive components of risk perception, processing and planning. If a deficit exists between desired and perceived risk, risk compensation behavior results. A feedback loop provides new information for the next perception-motivation-behavior process. Assumptions were tested and support was found with 120 subjects in a longitudinal study. The concepts and findings are discussed in relation to psychological theories and their meaning for our daily lives.

As more therapists consider using coaching skills to diversify their practices, the need for information and advice from those who have successfully made the transition from therapist to coach is crucial. The New Private Practice: Therapist-Coaches Share Stories, Strategies, and Advice is the first book designed to specifically meet this need. The book, a compilation of essays from successful therapist-coaches working in the field, offers personal narratives, trade secrets, honest discussions about what to charge and how to find clients, as well as clear-cut, how-to-get-started advice. By the end of the book, readers will have a good overview of executive, personal, peak performance, and special niches coaching. Each chapter offers insight and information, as the therapist-coaches tell how they broke into coaching, what it took to build their practices, and what it's like to spend a day in their shoes. The book is edited by Lynn Grodzki, one of the pioneer therapist-coaches and author of the best-selling Building Your Ideal Private Practice. In her introduction, she explains the differences and similarities between coaching and psychotherapy, the challenges and benefits faced by therapists who add coaching to their skill sets, and how the coach-client relationship compares to the therapist-client relationship.

This book presents research and best practice examples from the Asia Pacific region to address the gap in global expertise on psychosocial factors at work. It explores practices in the region that promote healthy workplaces and workers by presenting research from around the globe on issues such as telework, small and medium-sized enterprises, disaster-struck areas, suicide prevention, and workplace client violence. It discusses practical, multidisciplinary efforts to address worker occupational health. Further, it explores psychosocial risk and prevention, as well as the significant role of cultural variations and practices in the diverse range of countries covered.

This book focuses on the experience of social dialogue in Turkey, which is a European Union candidate country. It argues that social dialogue constitutes one of the fundamental pillars of European social model and therefore should be analysed not only at the supranational level but also at the national, sectoral and workplace levels. The book critically examines social dialogue processes and mechanisms in Turkey at various levels, with focus on the workplace because it is shaped by socio-cultural elements which contain many variables. The book also identifies the shortcomings and structural impediments of social dialogue, and provides an empirically grounded theoretical explanation of social dialogue in Turkey. In the process, the book explains and clarifies key concepts to help readers grasp important points relevant to social dialogue, and contains interviews with social partners to take into consideration their views and recommendations on social dialogue. These in-depth interviews also provide a rare insight into the dynamics of social dialogue on the ground. By looking at social dialogue at various levels, the book offers a balanced view of its strengths and weaknesses in Turkey. This book is a valuable tool for students, academics and researchers interested in understanding the complex dynamics of social dialogue and workplace relations in Turkey.