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Books > Social sciences > Psychology > Occupational & industrial psychology
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Critical Thinking for Managers - Structured Decision-Making and Persuasion in Business (Hardcover, 1st ed. 2021)
Loot Price: R1,275
Discovery Miles 12 750
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Critical Thinking for Managers - Structured Decision-Making and Persuasion in Business (Hardcover, 1st ed. 2021)
Series: Management for Professionals
Expected to ship within 10 - 15 working days
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This book discusses critical thinking as a tool for more
compassionate leadership, presenting tried and tested methods for
managing disagreement, for anticipating and solving problems, and
for enhancing empathy. Employing a lighter tone of voice than most
management books, it also shows how and when less-than-rational
mechanisms such as intuition and heuristics may be efficient
decision-making tools in any manager's toolbox. Critical thinking
is useful for analyzing incoming information in the context of
decision-making and is crucial for structuring outgoing information
in the context of persuasion. When trying to convince a client to
buy a service, an executive board to fund a project, or a colleague
to change a procedure, managers can use the simple step-by-step
guides provided here to prepare for successful meetings and
effective pitches. Managerial thinking can be steadily improved,
using a structured process, especially if we learn to think about
our thinking. This book guides current and would-be managers
through this process of improving and metathinking, in connection
with decision-making and persuasion. Using examples from business,
together with research insights from Behavioral Economics and from
Management and Organizational Cognition, the author illustrates
common pitfalls like hidden assumptions and cognitive biases, and
provides easy-to-use solutions for testing hypotheses and resolving
dilemmas.
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