The increase in practical problems generated by the intensive growth in air transport has necessitated the development of specialised operations research methods and modern computer technology. By combining operational research data from both scientific publications and airline companies, this book, first published in 1988, provides a unique source of information for those working on the development and application of operations research analysis in air transportation. Topics include air transport analysis, flight frequency determination, the scheduling of flights and personnel, and the problems of airline overbooking.

The end of the twentieth century saw remarkable changes in the way that economic regulation was viewed. There occurred a liberalization of attitude and something of a withdrawal of the state from its interventionist role. These changes were particularly pronounced in the context of transport, where the long-standing tradition had been one of market intervention by the government. The aim of this book, first published in 1991, is to examine the outcomes of deregulation on the international airline industry, and to consider whether the experiences of market liberalization reveal any common threads. In particular, whether they reveal any universal indications of how underlying transport markets function; how management responds to new stimuli; the degree of protection needed by transport users; and nature of the transition process from regulation to liberalization.

This book, first published in 1946, deals with the question of the history, development and likely future of the civil air industry. It is full of fascinating information from the infancy of the industry, and its romantic heyday.

Airline pilots in various countries around the world have made determined use of industrial action. The use of strike action by the pilots challenges the view that militant trade unionism is confined to lower-paid workers and is associated with a left-wing political orientation. This phenomenon provides the author with an opportunity for singling out the basic factors underlying attitudes and behaviour in industrial relations. His starting point is a 'systems model' of industrial relations which is submitted to critical examination and refined, enhancing its usefulness as a research methodology. In particular he stresses the importance of personality elements in the parties to the disputes. The book, first published in 1972, also provides an analysis of the development of the airlines and their institutions.

Aircraft building is a major industry for many developed countries. This book, first published in 1986, provides a comprehensive survey of the state of the world aircraft industry. It looks at how the industry developed, and at its problems. It examines the role of governments, showing how this differs from country to country. It concludes by assessing the prospects for the future shape of the industry, particularly as newly industrialised countries become more involved.

Aerospace is a major world industry. This handbook, first published in 1987, provides a world survey of the industry in statistical form. The first part covers production and distribution by sector - airframes (aircraft), aeroengines, avionics, systems, missiles / spacecraft - and by country. It includes a summary for each country of the degree of government intervention, which is a crucial factor as state involvement is essential for the aerospace sector. The second part covers technological change, and here graphical representations of trends in product and process technologies are given.

This book, first published in 1965, illustrates the world of management in the airline industry. It examines the external relations with customers, government, investors, suppliers and competitors, as well as internal relations within the business such as organization and industrial relations.

Based on groundbreaking research on the working conditions of airport check-in workers in two countries, a previously unstudied category of predominantly women workers, Ellen Rosskam describes a form of work characterized as modern-day Taylorism. An occupation greatly affected by new forms of work organization and management practices-caught in the throes of rapid change due to international competition, alliances, mergers, and the application of cost-efficiency strategies-check-in work has been undermined in recent years by the adverse effects of liberalization and technological change.By peeling away the veneer of glamour associated with airport check-in work, Rosskam reveals how changes in work organization in this sector have de-skilled, disempowered, and ultimately demoralized workers. In "Excess Baggage", weaving through the psychological distress, physical pain from musculoskeletal disorders, strain, and violence that check-in workers experience and describe in their own words, a picture emerges of a job perceived to be "safe," "clean," "glamour girl" work, but which is comparable to industrial workplaces that require heavy manual lifting, obligingly performed in skirts, dresses, and pretty little shoes.

Starting from the premise that airports can be run as commercial successes, The Airport Business aims to place the business as a whole within a conceptual framework. The author examines the major issues facing airports throughout the world, and offers an insight into how to deal with the major economic and financial difficulties that are likely to arise in the next decade.

Airports were once seen as just another, fairly inconsequential arm of the public sector. Over the past 20 years however, it has become obvious that airports can actually run as highly successful and profitable businesses. However, despite this success, the industry has, until now, had no guide to the economic principles underlying it. "The Airport Business" attempts to change this. The book opens with an overview of the airport business, examining patterns of ownership and control of the world's largest airports. The author considers the key issues which will affect airport managers during the 1990s, such as privatization, the growing shortfall in airport capacity and the need to develop new and innovative sources of finance. Another important aspect of the book is cost strategy. All this can be applied internationally but because of the unique system practised in the US, a chapter is devoted to the experience there. Likewise, there are difficulties peculiar to the Third World, which are also examined in a separate chapter.

This edited collection combines contributions from academics and human factor specialists upon the theme of multiple-task performance - the ability of the mind to control several actions simultaneously. Although processes of divided attention have long been a focus for cognitive psychologists, this book concentrates upon the performance of particular tasks concurrently, and how different combinations affect results. Particular implications include workload of pilots and air-traffic controllers.

The Honourable Mrs Victor Bruce: record-breaking racing motorist; speedboat racer; pioneering aviator and businesswoman - remarkable achievements for a woman of the 1920s and '30s. Mildred Bruce enjoyed a privileged background that allowed her to search for thrills beyond the bounds of most female contemporaries. She raced against the greats at Brooklands, drove 200 miles north of the Arctic Circle and won the first ladies' prize at the Monte Carlo Rally. Whilst Amy Johnson was receiving global acclaim for her flight to Australia, Mildred learned to fly, and a mere eight weeks later she embarked on a round-the-world flight, becoming the first person to fly solo from the UK to Japan. Captured by brigands and feted by the Siamese, Japanese and Americans, she survived several crashes with body and spirit intact, and became a glittering aviation celebrity on her return. A thoroughly modern woman, she pushed similar boundaries in her unconventional love life and later became Britain's first female airline entrepreneur. This is the story of a charismatic woman who defied the conventions of her time, and loved living life in the fast lane.

Africa is the smallest of the ‘regional’ aviation markets but one that Boeing and others expect to expand over the medium term. Developments on the continent that require the creation of robust and efficient air transport include growth in tourism, the export of ‘exotics’, and the emergence of modern manufacturing and high-tech industries. Africa’s regional aviation markets generally lack good airports and air traffic control, viable airlines, and adequately skilled labour. Airline safety is also a major concern.

Written by a ‘Who’s Who’ of aviation specialists and policy makers, The Economics and Political Economy of African Air Transport fills an emerging void in the literature regarding Africa’s aviation markets. Its original papers focus explicitly on the economic and political dimensions of the subject, although with relevance to the strategic planning and management of airlines and their associated infrastructure. Topics discussed include external and internal market efficiencies, air service liberalization, the emergence of new carriers, safety and security, low cost airline and other business models, and airport economics.

Focusing on the broader issues surrounding the subject, this book will be of interest to both the aviation community and those with an interest in economic and social development.

Table of Contents

Preface

Authors

List of Tables

List of Figures

1. Introduction (Kenneth Button, Gianmaria Martini, Davide Scotti,)

2. The Development of African Air Transport (Berendien Lubbe and Svetlana Shornikova)

3. The African Airline Network (Davide Scotti, Gianmaria Martini, Stefano Leidi and Kenneth Button )

4. The Development of Air Service Agreements in Africa (David Warnock-Smith and Eric Tchouamou Njoya)

5. Persian Gulf and Turkish Airlines in Africa (Gordon Pirie)

6. The Emergence of Low Cost Airlines in Africa (Rui Nieva and Charles Schlumberger)

7. The Business Models of African Airlines (Stephan Heinz and John F. O’Connell)

8. Pan-African Strategic Alliance, Global Competition: A Case Study of Air Afrique (Joseph Amankwah-Amoah)

Index

In this book the author applies contemporary error theory to the needs of investigators and of anyone attempting to understand why someone made a critical error, how that error led to an incident or accident, and how to prevent such errors in the future. Students and investigators of human error will gain an appreciation of the literature on error, with numerous references to both scientific research and investigative reports in a wide variety of applications, from airplane accidents, to bus accidents, to bonfire disasters. Features include: - an easy to follow step by step approach to conducting error investigations that even those new to the field can readily apply. - summaries of recent transportation accidents and human factors literature and relates them to the cause of human error in accidents. - an approach to investigating human error that will be of interest to both human factors psychology and industrial engineering students and instructors, as well as investigators of accidents in aviation, mass transportation, nuclear power, or any industry that is to the adverse effects of error. Based on the author's over 18 years of experience as an accident investigator and instructor of both aircraft accident investigation techniques and human factors psychology, it reviews recent human factors literature, summarizes major transportation accidents, and shows how to investigate the types of errors that typically occur in high risk industries. It presents a model of human error causation influenced largely by James Reason and Neville Moray, and relates it to error investigations with step by step guidelines for data collection and analysis that investigators can readily apply as needed.

Airlines, like most industries, contain a mixture of good and badly managed companies (and perhaps more important, lucky and unlucky companies). More important in the longer-run is the institutional structure in which the companies offer their services. Air transport is a major industry in its own right. But it is also the fastest growing mode of transport for both passengers and freight, a large employer of labour, at the forefront of many technological developments and often a pioneer in adopting such innovations. It is the source of important economic stimuli for local economic development. This book examines the current state of European airlines - mainly, but not exclusively, those within the EU and the European Economic Area (EEA). It seeks in particular to determine if the current institutional structure provides a sustainable basis for the continued vitality of air transport as a facilitator of economic development, and it can serve as an input into wider matters involving the social and political integration within Europe. It also includes material on airports, slots and security. It provides the opportunity to look at factors that currently influence the efficiency of European airlines and to see how the industry has moved to meet these challenges. The book is also designed to be accessible with a glossary at the end, definitions of key terms and concepts, a list of abbreviations and acronyms and two annexes that provide more details of the European air transport market within the wider international regulatory system. The readership includes all concerned with airline and airport management, including regulators and government departments of transportation, and researchers in air transport. While of main interest to those in Europe, it is also important to all who are dealing with similar questions in other continents, and all concerned with inter-continental air transport provision. In the current aviation context the key features of the book are: "

The increase in practical problems generated by the intensive growth in air transport has necessitated the development of specialised operations research methods and modern computer technology. By combining operational research data from both scientific publications and airline companies, this book, first published in 1988, provides a unique source of information for those working on the development and application of operations research analysis in air transportation. Topics include air transport analysis, flight frequency determination, the scheduling of flights and personnel, and the problems of airline overbooking.

The end of the twentieth century saw remarkable changes in the way that economic regulation was viewed. There occurred a liberalization of attitude and something of a withdrawal of the state from its interventionist role. These changes were particularly pronounced in the context of transport, where the long-standing tradition had been one of market intervention by the government. The aim of this book, first published in 1991, is to examine the outcomes of deregulation on the international airline industry, and to consider whether the experiences of market liberalization reveal any common threads. In particular, whether they reveal any universal indications of how underlying transport markets function; how management responds to new stimuli; the degree of protection needed by transport users; and nature of the transition process from regulation to liberalization.

This book, first published in 1946, deals with the question of the history, development and likely future of the civil air industry. It is full of fascinating information from the infancy of the industry, and its romantic heyday.

With 2003 being the 100th anniversary of modern aviation, Passenger Behaviour was published at a milestone for the aviation industry. Remarkable achievements in engineering have made air travel highly accessible within the span of a single lifetime. However, when evolutionary barriers are exceeded various penalties are exacted. The most common experienced by air passengers include motion sickness, jetlag and increased arousal and stress at different stages of flight. Air travel also brings us into closer contact with strangers, making our examination and understanding of the social psychology of behaviour within groups (among passengers) especially relevant. This book examines a wide range of topics that help the reader to acquire a psychological understanding of how air travel impacts on human relationships; behaviour as well as physiological functions. Written by leading authorities in their areas, it is intended primarily for those with an interest in passenger behaviour and those who work professionally in commercial aviation. This includes pilots, cabin crew, ground staff, airline and airport managers, aviation psychologists, human factors specialists, aerospace medical/nursing personnel and aircraft designers and manufacturers. As air travel being an integral part of most people's lives, this book will also be of interest to anyone who travels either on a frequent or infrequent basis.

Airline E-commerce Book Structure

Book Description

Online travel is big business and has become one of the most popular items purchased by consumers on the internet. According to one estimate, in 2012, approximately $313 billion or over one third of total B2C travel was spent on online travel products with air travel alone accounting for 61% or $191 billion. A variety of contributing factors is responsible for this development:

• the emergence of the commercial internet in the mid-1990s;
• a change in the behavior of consumers who through inexpensive internet access and growing familiarity with easy-to-use technology today shop 24/7 from anywhere in the world;
• airline companies use the internet not only as a new platform to service, sell and market but by cutting traditional supply channels and reaching directly to the end consumer - also to realize cost savings in their sales and distribution value chains;
• the arrival of new intermediaries in the form of online travel agencies, meta search engines, network affiliates, and other mass sales and marketing websites that distribute travel products to the public;
• the growing prevalence of mobile platforms and social media allowing for new unprecedented forms of interactivity with shoppers of travel products.

Airline companies everywhere have integrated electronic commerce or e-commerce into their business operations in various shapes and forms. Today, it is no longer a question of 'if' for an airline company but 'how' to deal with e-commerce and leverage it to enhance its competitiveness. With plenty of references to and examples of leading companies from the airline industry and beyond, this book discusses the critical success factors for an airline e-commerce strategy and the role of e-commerce in sales & distribution, marketing, and customer service. Furthermore, explored are the various organizational structures to manage e-commerce, the handling of day-to-day web site operations like site content management and security, the growing concerns surrounding web site privacy, emerging social media and mobile trends, and the role of e-commerce in managing airline emergency situations. This book is an introduction to the business & technology cross-over topic of airline e-commerce and could be of interest to students and practitioners alike - from the airline travel industry and beyond.

Table Of Contents

Part I. Introduction to Airline E-commerce

Chapter 1: Introduction

Chapter 2: The Fundamentals of Airline E-commerce

Chapter 3: Airline Web Site Product Overview

Part II. Airline E-commerce Strategy & Applications

Chapter 4: Airline E-commerce Strategy

Chapter 5: Airline Web Marketing

Chapter 6: Airline E-Sales & Distribution

Chapter 7: Airline Customer Service in Cyberspace

Part III. Airline E-commerce Operation

Chap 8: The Airline E-commerce Organization

Chap 9: Airline Web Site Management

Chap 10: Crucial Airline E-commerce Issues

- Web Site Privacy

- Social Media & Mobile

- Emergency Response Planning

As commercial flight is changing dramatically and its future remains unclear, a look at how we got here Grounded: Perpetual Flight . . . and Then the Pandemic considers the time leading up to the COVID-19 pandemic and the ensuing global plummet in commercial flight. Mobility studies scholar Christopher Schaberg tours the newly opened airport terminal outside of New Orleans (MSY) in late 2019, and goes on to survey the broad cultural landscape of empty airports and grounded planes in the early months of the novel coronavirus's spread in 2020. The book culminates in a reflection on the future of air travel: what may unfold, and what parts of commercial flight are almost certainly relics of the past. Grounded blends journalistic reportage with cultural theory and philosophical inquiry in order to offer graspable insights as well as a stinging critique of contemporary air travel.

First published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.

Not since man set foot on the moon over four decades ago has there been such passion and excitement about space exploration. This enthusiasm and eagerness has been spurred on by the fact that for the first time since the very beginning of the space age, space travel is no longer limited to an elite group of highly trained and well-disciplined military officers and test pilots. Instead, we must understand that the possibility of commercial space travel is already on our horizon and that it comes with a number of significant practical and moral challenges. Our level of scientific development and ability to influence international affairs and policy confers upon us an obligation to study the ethical, legal and social considerations associated with space exploration and understanding the potential consequences from the beginning is critical. This volume provides the first comprehensive and unifying analysis concerning the rise of private space exploration, with a view toward developing policy that may influence real-world decision making. The plethora of questions demanding serious attention - privatisation and commercialisation, the impact on the environment, health futures, risk assessment, responsibility and governance - are directly addressed in this scholarly work.

This book offers material for strategic thinking featuring contributions from key figures in Europe, the US and Asia. The focus of the book expands from economic to legal issues, bankruptcy and safety and security. The carefully selected papers offer a thorough and structured analysis of major current developments in the air transport industry. Fully up to date, topics covered include competitive strength, capacity utilisation and risk. The most likely future scenarios are more or less known. Only, the timeframe remains uncertain. The speed at which the various market players in the air transport chain will implement their strategies remains the key question. This depends on a whole range of exogenous and endogenous variables, as this book aspires to demonstrate. As both an overview of the current issues affecting the industry and as a cohesive set of strategic documents, therefore, this collection will prove invaluable for policy makers and researchers alike.

This book celebrates the aviators, astronauts, airline executives, and other innovators who have made Texas an influential world leader in the aerospace industry over the past century. Tracing the hundred-year history of aviation in Texas, aviator and historian Barbara Ganson brings to life the colorful personalities that shaped the phenomenally successful development of this industry in the state. Weaving stories and profiles of aviators, designers, manufacturers, and those in related services, Texas Takes Wing covers the major trends that propelled Texas to the forefront of the field. Covering institutions from San Antonio's Randolph Air Force Base (the West Point of this branch of service) to Brownsville's airport with its Pan American Airlines instrument flight school (which served as an international gateway to Latin America as early as the 1920s) to Houston's Johnson Space Center, home of Mission Control for the U.S. space program, the book provides an exhilarating timeline and engaging history of dozens of unsung pioneers as well as their more widely celebrated peers. Drawn from personal interviews as well as major archives and the collections of several commercial airlines, including American, Southwest, Braniff, Pan American Airways, and Continental, this sweeping history captures the story of powered flight in Texas since 1910. With its generally favorable flying weather, flat terrain, and wide open spaces, Texas has more airports than any other state and is often considered one of America's most aviation-friendly places. Texas Takes Wing also explores the men and women who made the region pivotal in military training, aircraft manufacturing during wartime, general aviation, and air servicing of the agricultural industry. The result is a soaring history that will delight aviators and passengers alike.