Starting from the premise that airports can be run as commercial successes, The Airport Business aims to place the business as a whole within a conceptual framework. The author examines the major issues facing airports throughout the world, and offers an insight into how to deal with the major economic and financial difficulties that are likely to arise in the next decade.

Airports were once seen as just another, fairly inconsequential arm of the public sector. Over the past 20 years however, it has become obvious that airports can actually run as highly successful and profitable businesses. However, despite this success, the industry has, until now, had no guide to the economic principles underlying it. "The Airport Business" attempts to change this. The book opens with an overview of the airport business, examining patterns of ownership and control of the world's largest airports. The author considers the key issues which will affect airport managers during the 1990s, such as privatization, the growing shortfall in airport capacity and the need to develop new and innovative sources of finance. Another important aspect of the book is cost strategy. All this can be applied internationally but because of the unique system practised in the US, a chapter is devoted to the experience there. Likewise, there are difficulties peculiar to the Third World, which are also examined in a separate chapter.

This edited collection combines contributions from academics and human factor specialists upon the theme of multiple-task performance - the ability of the mind to control several actions simultaneously. Although processes of divided attention have long been a focus for cognitive psychologists, this book concentrates upon the performance of particular tasks concurrently, and how different combinations affect results. Particular implications include workload of pilots and air-traffic controllers.

Africa is the smallest of the ‘regional’ aviation markets but one that Boeing and others expect to expand over the medium term. Developments on the continent that require the creation of robust and efficient air transport include growth in tourism, the export of ‘exotics’, and the emergence of modern manufacturing and high-tech industries. Africa’s regional aviation markets generally lack good airports and air traffic control, viable airlines, and adequately skilled labour. Airline safety is also a major concern.

Written by a ‘Who’s Who’ of aviation specialists and policy makers, The Economics and Political Economy of African Air Transport fills an emerging void in the literature regarding Africa’s aviation markets. Its original papers focus explicitly on the economic and political dimensions of the subject, although with relevance to the strategic planning and management of airlines and their associated infrastructure. Topics discussed include external and internal market efficiencies, air service liberalization, the emergence of new carriers, safety and security, low cost airline and other business models, and airport economics.

Focusing on the broader issues surrounding the subject, this book will be of interest to both the aviation community and those with an interest in economic and social development.

Table of Contents

Preface

Authors

List of Tables

List of Figures

1. Introduction (Kenneth Button, Gianmaria Martini, Davide Scotti,)

2. The Development of African Air Transport (Berendien Lubbe and Svetlana Shornikova)

3. The African Airline Network (Davide Scotti, Gianmaria Martini, Stefano Leidi and Kenneth Button )

4. The Development of Air Service Agreements in Africa (David Warnock-Smith and Eric Tchouamou Njoya)

5. Persian Gulf and Turkish Airlines in Africa (Gordon Pirie)

6. The Emergence of Low Cost Airlines in Africa (Rui Nieva and Charles Schlumberger)

7. The Business Models of African Airlines (Stephan Heinz and John F. O’Connell)

8. Pan-African Strategic Alliance, Global Competition: A Case Study of Air Afrique (Joseph Amankwah-Amoah)

Index

In this book the author applies contemporary error theory to the needs of investigators and of anyone attempting to understand why someone made a critical error, how that error led to an incident or accident, and how to prevent such errors in the future. Students and investigators of human error will gain an appreciation of the literature on error, with numerous references to both scientific research and investigative reports in a wide variety of applications, from airplane accidents, to bus accidents, to bonfire disasters. Features include: - an easy to follow step by step approach to conducting error investigations that even those new to the field can readily apply. - summaries of recent transportation accidents and human factors literature and relates them to the cause of human error in accidents. - an approach to investigating human error that will be of interest to both human factors psychology and industrial engineering students and instructors, as well as investigators of accidents in aviation, mass transportation, nuclear power, or any industry that is to the adverse effects of error. Based on the author's over 18 years of experience as an accident investigator and instructor of both aircraft accident investigation techniques and human factors psychology, it reviews recent human factors literature, summarizes major transportation accidents, and shows how to investigate the types of errors that typically occur in high risk industries. It presents a model of human error causation influenced largely by James Reason and Neville Moray, and relates it to error investigations with step by step guidelines for data collection and analysis that investigators can readily apply as needed.

Airlines, like most industries, contain a mixture of good and badly managed companies (and perhaps more important, lucky and unlucky companies). More important in the longer-run is the institutional structure in which the companies offer their services. Air transport is a major industry in its own right. But it is also the fastest growing mode of transport for both passengers and freight, a large employer of labour, at the forefront of many technological developments and often a pioneer in adopting such innovations. It is the source of important economic stimuli for local economic development. This book examines the current state of European airlines - mainly, but not exclusively, those within the EU and the European Economic Area (EEA). It seeks in particular to determine if the current institutional structure provides a sustainable basis for the continued vitality of air transport as a facilitator of economic development, and it can serve as an input into wider matters involving the social and political integration within Europe. It also includes material on airports, slots and security. It provides the opportunity to look at factors that currently influence the efficiency of European airlines and to see how the industry has moved to meet these challenges. The book is also designed to be accessible with a glossary at the end, definitions of key terms and concepts, a list of abbreviations and acronyms and two annexes that provide more details of the European air transport market within the wider international regulatory system. The readership includes all concerned with airline and airport management, including regulators and government departments of transportation, and researchers in air transport. While of main interest to those in Europe, it is also important to all who are dealing with similar questions in other continents, and all concerned with inter-continental air transport provision. In the current aviation context the key features of the book are: "

The increase in practical problems generated by the intensive growth in air transport has necessitated the development of specialised operations research methods and modern computer technology. By combining operational research data from both scientific publications and airline companies, this book, first published in 1988, provides a unique source of information for those working on the development and application of operations research analysis in air transportation. Topics include air transport analysis, flight frequency determination, the scheduling of flights and personnel, and the problems of airline overbooking.

The end of the twentieth century saw remarkable changes in the way that economic regulation was viewed. There occurred a liberalization of attitude and something of a withdrawal of the state from its interventionist role. These changes were particularly pronounced in the context of transport, where the long-standing tradition had been one of market intervention by the government. The aim of this book, first published in 1991, is to examine the outcomes of deregulation on the international airline industry, and to consider whether the experiences of market liberalization reveal any common threads. In particular, whether they reveal any universal indications of how underlying transport markets function; how management responds to new stimuli; the degree of protection needed by transport users; and nature of the transition process from regulation to liberalization.

This book, first published in 1946, deals with the question of the history, development and likely future of the civil air industry. It is full of fascinating information from the infancy of the industry, and its romantic heyday.

Airline pilots in various countries around the world have made determined use of industrial action. The use of strike action by the pilots challenges the view that militant trade unionism is confined to lower-paid workers and is associated with a left-wing political orientation. This phenomenon provides the author with an opportunity for singling out the basic factors underlying attitudes and behaviour in industrial relations. His starting point is a 'systems model' of industrial relations which is submitted to critical examination and refined, enhancing its usefulness as a research methodology. In particular he stresses the importance of personality elements in the parties to the disputes. The book, first published in 1972, also provides an analysis of the development of the airlines and their institutions.

Aircraft building is a major industry for many developed countries. This book, first published in 1986, provides a comprehensive survey of the state of the world aircraft industry. It looks at how the industry developed, and at its problems. It examines the role of governments, showing how this differs from country to country. It concludes by assessing the prospects for the future shape of the industry, particularly as newly industrialised countries become more involved.

Aerospace is a major world industry. This handbook, first published in 1987, provides a world survey of the industry in statistical form. The first part covers production and distribution by sector - airframes (aircraft), aeroengines, avionics, systems, missiles / spacecraft - and by country. It includes a summary for each country of the degree of government intervention, which is a crucial factor as state involvement is essential for the aerospace sector. The second part covers technological change, and here graphical representations of trends in product and process technologies are given.

With 2003 being the 100th anniversary of modern aviation, Passenger Behaviour was published at a milestone for the aviation industry. Remarkable achievements in engineering have made air travel highly accessible within the span of a single lifetime. However, when evolutionary barriers are exceeded various penalties are exacted. The most common experienced by air passengers include motion sickness, jetlag and increased arousal and stress at different stages of flight. Air travel also brings us into closer contact with strangers, making our examination and understanding of the social psychology of behaviour within groups (among passengers) especially relevant. This book examines a wide range of topics that help the reader to acquire a psychological understanding of how air travel impacts on human relationships; behaviour as well as physiological functions. Written by leading authorities in their areas, it is intended primarily for those with an interest in passenger behaviour and those who work professionally in commercial aviation. This includes pilots, cabin crew, ground staff, airline and airport managers, aviation psychologists, human factors specialists, aerospace medical/nursing personnel and aircraft designers and manufacturers. As air travel being an integral part of most people's lives, this book will also be of interest to anyone who travels either on a frequent or infrequent basis.

Airline E-commerce Book Structure

Book Description

Online travel is big business and has become one of the most popular items purchased by consumers on the internet. According to one estimate, in 2012, approximately $313 billion or over one third of total B2C travel was spent on online travel products with air travel alone accounting for 61% or $191 billion. A variety of contributing factors is responsible for this development:

• the emergence of the commercial internet in the mid-1990s;
• a change in the behavior of consumers who through inexpensive internet access and growing familiarity with easy-to-use technology today shop 24/7 from anywhere in the world;
• airline companies use the internet not only as a new platform to service, sell and market but by cutting traditional supply channels and reaching directly to the end consumer - also to realize cost savings in their sales and distribution value chains;
• the arrival of new intermediaries in the form of online travel agencies, meta search engines, network affiliates, and other mass sales and marketing websites that distribute travel products to the public;
• the growing prevalence of mobile platforms and social media allowing for new unprecedented forms of interactivity with shoppers of travel products.

Airline companies everywhere have integrated electronic commerce or e-commerce into their business operations in various shapes and forms. Today, it is no longer a question of 'if' for an airline company but 'how' to deal with e-commerce and leverage it to enhance its competitiveness. With plenty of references to and examples of leading companies from the airline industry and beyond, this book discusses the critical success factors for an airline e-commerce strategy and the role of e-commerce in sales & distribution, marketing, and customer service. Furthermore, explored are the various organizational structures to manage e-commerce, the handling of day-to-day web site operations like site content management and security, the growing concerns surrounding web site privacy, emerging social media and mobile trends, and the role of e-commerce in managing airline emergency situations. This book is an introduction to the business & technology cross-over topic of airline e-commerce and could be of interest to students and practitioners alike - from the airline travel industry and beyond.

Table Of Contents

Part I. Introduction to Airline E-commerce

Chapter 1: Introduction

Chapter 2: The Fundamentals of Airline E-commerce

Chapter 3: Airline Web Site Product Overview

Part II. Airline E-commerce Strategy & Applications

Chapter 4: Airline E-commerce Strategy

Chapter 5: Airline Web Marketing

Chapter 6: Airline E-Sales & Distribution

Chapter 7: Airline Customer Service in Cyberspace

Part III. Airline E-commerce Operation

Chap 8: The Airline E-commerce Organization

Chap 9: Airline Web Site Management

Chap 10: Crucial Airline E-commerce Issues

- Web Site Privacy

- Social Media & Mobile

- Emergency Response Planning

Not since man set foot on the moon over four decades ago has there been such passion and excitement about space exploration. This enthusiasm and eagerness has been spurred on by the fact that for the first time since the very beginning of the space age, space travel is no longer limited to an elite group of highly trained and well-disciplined military officers and test pilots. Instead, we must understand that the possibility of commercial space travel is already on our horizon and that it comes with a number of significant practical and moral challenges. Our level of scientific development and ability to influence international affairs and policy confers upon us an obligation to study the ethical, legal and social considerations associated with space exploration and understanding the potential consequences from the beginning is critical. This volume provides the first comprehensive and unifying analysis concerning the rise of private space exploration, with a view toward developing policy that may influence real-world decision making. The plethora of questions demanding serious attention - privatisation and commercialisation, the impact on the environment, health futures, risk assessment, responsibility and governance - are directly addressed in this scholarly work.

First published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.

This book offers material for strategic thinking featuring contributions from key figures in Europe, the US and Asia. The focus of the book expands from economic to legal issues, bankruptcy and safety and security. The carefully selected papers offer a thorough and structured analysis of major current developments in the air transport industry. Fully up to date, topics covered include competitive strength, capacity utilisation and risk. The most likely future scenarios are more or less known. Only, the timeframe remains uncertain. The speed at which the various market players in the air transport chain will implement their strategies remains the key question. This depends on a whole range of exogenous and endogenous variables, as this book aspires to demonstrate. As both an overview of the current issues affecting the industry and as a cohesive set of strategic documents, therefore, this collection will prove invaluable for policy makers and researchers alike.

Aviation remains one of the most active and challenging domains for human factors and applied psychology. Since 1981, the biennial International Symposium on Aviation Psychology (ISAP) has been convened for the purposes of (a) presenting the latest research on human performance problems and opportunities within aviation systems, (b) envisioning design solutions that best utilize human capabilities for creating safe and efficient aviation systems, and (c) bringing together scientists, research sponsors, and operators in an effort to bridge the gap between research and application. Though rooted in the presentations of the 17th ISAP, held in 2013 in Dayton, Ohio, Advances in Aviation Psychology is not simply a collection of selected proceeding papers. Based upon the potential impact on emerging trends, current debates or enduring issues present in their work, select authors were invited to expand on their work following the benefit of interactions at the symposium. The invited authors include the featured keynote and plenary speakers who are all leading scientists and prominent researchers that were selected to participate at the symposium. These contributions are supplemented by additional contributors whose work best reflects significant developments in aviation psychology. Consequently the volume includes visions for the next generation of air management and air traffic control, the integration of unmanned (i.e. remotely piloted vehicles) into operational air spaces, and the use of advanced information technologies (e.g. synthetic task environments) for research and training. This book is the first in a series of volumes to be published in conjunction with each subsequent ISAP. The aim of each volume is not only to report the latest findings in aviation psychology but also to suggest new directions for advancing the field.

This book provides a general introduction into aviation operations, covering all the relevant elements of this field and the interrelations between them.

Numerous books have been written about aviation, but most are written by and for specialists, and assume a profound understanding of the fundamentals. This textbook provides the basics for understanding these fundamentals. It explains how the commercial aviation sector is structured and how technological, economic and political forces define its development and the prosperity of its players.

Aviation operations have become an important field of expertise. Airlines, airports and aviation suppliers, the players in aviation, need expertise on how aircraft can be profitably exploited by connecting airports with the aim of adding value to society. This book covers all relevant aspects of aviation operations, including contemporary challenges, like capacity constraints and sustainability.

This textbook delivers a fundamental understanding of the commercial aviation sector at a level ideal for first-year university students and can be a tool for lecturers in developing an aviation operations curriculum. It may also be of interest to people already employed within aviation, often specialists, seeking an accurate overview of all relevant fields of operations.

In a similar style to Comet!: The World's First Jet Airliner and Boeing Group: A History, Graham Simons presents us with a colourful, thoroughly engrossing, well-researched and highly illustrated history of The British Overseas Airways Company, from its origin in 1940 to its closure in 1974. The scope of the book takes in the history of the Second World War, examining the ways in which this conflict shaped the development of the airline. BOAC kept wartime Britain connected with its colonies and the allied world, often under enemy fire, and initially with desperate shortages of long-range aircraft. It played an important role in the transportation of passengers during an incredibly fraught and dangerous era. Post-war, jets were brought into the mix and aircraft types such as the de Havilland Comet saw employment. In the 1970s, an Act of Parliament saw BOAC merged with BEA, with effect from 31 March 1974, forming today's British Airways. But the era of The British Overseas Airways Company marked an important bridge between wartime services and the contemporary operations that we recognise today as being part of British Airways' day-to-day working practices. The era 1940-1974 saw a great deal of development change the face of flight in a variety of contexts. By choosing to record the history of BOAC, Graham M. Simons is confronting an era of ongoing interest to students of aviation and historians of mid-Twentieth century history.

For several decades it has been widely accepted that human space exploration is the exclusive domain of government agencies. The cost of performing such missions, estimated in multiple reports to amount to hundreds of billions dollars over decades, was far beyond what private entities could afford. That arrangement seems to be changing. Buoyed by the success of its program to develop commercial cargo capabilities to support the International Space Station, NASA is becoming increasingly open to working with the private sector in its human space exploration plans. The new private-public partnership will make 'planet hopping' feasible. This book analyses the move towards planet hopping, which sees human outposts moving across the planetary dimensions, from the Moon to Near-Earth Asteroids and Mars. It critically assesses the intention to exploit space resources and how successful these missions will be for humanity. This insightful and accessible book will be of great interest to scholars and students of space policy and politics, international studies, and science and technology studies.

In recent years, airline practitioners and academics have started to explore new ways to model airline passenger demand using discrete choice methods. This book provides an introduction to discrete choice models and uses extensive examples to illustrate how these models have been used in the airline industry. These examples span network planning, revenue management, and pricing applications. Numerous examples of fundamental logit modeling concepts are covered in the text, including probability calculations, value of time calculations, elasticity calculations, nested and non-nested likelihood ratio tests, etc. The core chapters of the book are written at a level appropriate for airline practitioners and graduate students with operations research or travel demand modeling backgrounds. Given the majority of discrete choice modeling advancements in transportation evolved from urban travel demand studies, the introduction first orients readers from different backgrounds by highlighting major distinctions between aviation and urban travel demand studies. This is followed by an in-depth treatment of two of the most common discrete choice models, namely the multinomial and nested logit models. More advanced discrete choice models are covered, including mixed logit models and generalized extreme value models that belong to the generalized nested logit class and/or the network generalized extreme value class. An emphasis is placed on highlighting open research questions associated with these models that will be of particular interest to operations research students. Practical modeling issues related to data and estimation software are also addressed, and an extensive modeling exercise focused on the interpretation and application of statistical tests used to guide the selection of a preferred model specification is included; the modeling exercise uses itinerary choice data from a major airline. The text concludes with a discussion of on-going customer modeling research in aviation. Discrete Choice Modelling and Air Travel Demand is enriched by a comprehensive set of technical appendices that will be of particular interest to advanced students of discrete choice modeling theory. The appendices also include detailed proofs of the multinomial and nested logit models and derivations of measures used to represent competition among alternatives, namely correlation, direct-elasticities, and cross-elasticities.

Written by a range of international industry practitioners, this book offers a comprehensive overview of the essence and nature of airline operations in terms of an operational and regulatory framework, the myriad of planning activities leading up to the current day, and the nature of intense activity that typifies both normal and disrupted airline operations. The first part outlines the importance of the regulatory framework underpinning airline operations, exploring how airlines structure themselves in terms of network and business model. The second part draws attention to the operational environment, explaining the framework of the air traffic system and processes instigated by operational departments within airlines. The third part presents a comprehensive breakdown of the activities that occur on the actual operating day. The fourth part provides an eye-opener into events that typically go wrong on the operating day and then the means by which airlines try to mitigate these problems. Finally, a glimpse is provided of future systems, processes, and technologies likely to be significant in airline operations. Airline Operations: A Practical Guide offers valuable knowledge to industry and academia alike by providing readers with a well-informed and interesting dialogue on critical functions that occur every day within airlines.

Air empire is a fresh study of civil aviation as a tool of late British imperialism. The first pioneering flights across the British empire in 1919-20 were flag-waving adventures that recreated an era of plucky British maritime exploration and conquest. Britain’s development of international air routes and services was approved, organised and celebrated largely in London; there was some resistance in and beyond the subordinate colonies and dominions. Negotiating the financing and geopolitics of regular commercial air service delayed its inception until the 1930s. Technological, managerial and logistical problems also meant that Britain was slow into the air and slow in the air. Propaganda concealed underperformance and criticism. The study uses archival sources, biographies, industry magazines and newspapers to chronicle the disputed progress toward air empire. The rhetoric behind imperial air service offers a glimpse of late imperial hopes, fears, attitudes and style. Empire air service had emotional appeal and symbolic value, but disappointed in practice. -- .

Aircrew are in many ways a unique occupational group. Their irregular patterns of work are often compounded by sometimes long periods away from home, which make having a rewarding and stable personal life quite difficult.This book provides a range of practical guidelines on how to overcome aircrew work-life difficulties. It offers an in-depth consideration of the various aspects of the crew lifestyle that can challenge a person s emotional well-being. It covers a number of potential problem areas, including sleep deprivation, health concerns, aircrew group dynamics as well as social and intimate relationships at home. The intention is to raise crews awareness of the various stressors, both at work and at home, that may affect wellbeing. An equally important aim is to provide helpful guidelines that can allow crew to develop the necessary knowledge and skills for overcoming emotional difficulties. Reading this book will enable flight crews to be less stressed about perceived work-life conflicts, sleep deprivation, and health concerns. Airline personnel can learn to see concerns and worries in a more positive way, which gives knowledge and the confidence needed to reconcile life at work with life outside of work. Thousands of workers have benefited from professional help on how to overcome work-life tensions this book will allow airline crew to learn these skills themselves.This book will prove to be a valuable tool for those who work in the airline and travel industry, as well as their families, friends and loved ones who often bear the greatest burden in terms of disruption to their lives. It will also appeal to those who train flight and cabin crew, aviation human resources specialists, therapists and psychologists, as well as doctors and nurses who work in the airline industry."