Excess Baggage - Leveling the Load and Changing the Workplace (Paperback)

Based on groundbreaking research on the working conditions of airport check-in workers in two countries, a previously unstudied category of predominantly women workers, Ellen Rosskam describes a form of work characterized as modern-day Taylorism. An occupation greatly affected by new forms of work organization and management practices-caught in the throes of rapid change due to international competition, alliances, mergers, and the application of cost-efficiency strategies-check-in work has been undermined in recent years by the adverse effects of liberalization and technological change.By peeling away the veneer of glamour associated with airport check-in work, Rosskam reveals how changes in work organization in this sector have de-skilled, disempowered, and ultimately demoralized workers. In "Excess Baggage", weaving through the psychological distress, physical pain from musculoskeletal disorders, strain, and violence that check-in workers experience and describe in their own words, a picture emerges of a job perceived to be "safe," "clean," "glamour girl" work, but which is comparable to industrial workplaces that require heavy manual lifting, obligingly performed in skirts, dresses, and pretty little shoes.

General

Imprint:	Routledge
Country of origin:	United Kingdom
Series:	Critical Approaches in the Health Social Sciences Series
Release date:	August 2018
First published:	2007
Authors:	Ellen Rosskam • Ray Elling
Dimensions:	229 x 152 x 23mm (L x W x T)
Format:	Paperback
Pages:	288
ISBN-13:	978-0-415-78377-4
Categories:	Books > Social sciences > Psychology > Occupational & industrial psychology Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management Books > Business & Economics > Industry & industrial studies > Industrial relations & safety > Occupational / industrial health & safety Books > Business & Economics > Industry & industrial studies > Transport industries > Aerospace & air transport industries > General
LSN:	0-415-78377-1
Barcode:	9780415783774

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