If you are one of over 700 million passengers who will fly in
America this year, you need to read this book. The Next Crash
offers a shocking perspective on the aviation industry by a former
United Airlines pilot. Weaving insider knowledge with hundreds of
employee interviews, Amy L. Fraher uncovers the story airline
executives and government regulators would rather not tell. While
the FAA claims that this is the "Golden Age of Safety, and other
aviation researchers assure us the chance of dying in an airline
accident is infinitesimal, The Next Crash reports that 70 percent
of commercial pilots believe a major airline accident will happen
soon. Who should we believe? As one captain explained, Everybody
wants their $99 ticket, but you don t get Captain] Sully for
ninety-nine bucks"
Drawing parallels between the 2008 financial industry implosion
and the post-9/11 airline industry, The Next Crash explains how
aviation industry risk management processes have not kept pace with
a rapidly changing environment. To stay safe the system
increasingly relies on the experience and professionalism of
airline employees who are already stressed, fatigued, and working
more while earning less. As one copilot reported, employees are so
distracted it s almost a miracle that there wasn t bent metal and
dead people at his airline. Although opinions like this are
pervasive, for reasons discussed in this book, employees issues do
not concern the right people namely airline executives, aviation
industry regulators, politicians, watchdog groups, or even the
flying public in the right way often enough. In contrast to popular
notions that airliner accidents are a thing of the past, Fraher
makes clear America is entering a period of unprecedented aviation
risk."
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