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Books > Business & Economics > Business & management > Management & management techniques > Management decision making
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Understanding Deviance in a World of Standards (Hardcover)
Loot Price: R2,443
Discovery Miles 24 430
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Understanding Deviance in a World of Standards (Hardcover)
Expected to ship within 12 - 19 working days
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Standards have become widespread regulatory tools that are set to
promote global trade, innovation, efficiency, and quality. They
contribute significantly to the creation of safe, reliable, and
high quality services and technologies to ensure human health,
environmental protection, or information security. Yet intentional
deviations from standards by organizations are often reported in
many sectors, which can either contribute to or challenge the
measures of safety and quality they are designed to safeguard. Why
then, despite all potential consequences, do organizations choose
to deviate from standards in one way or another? This book uses
structuration theory - covering aspects of both structure and
agency - to explore the organizational conditions and
contradictions under which different types of deviance occur. It
provides empirical explanations for deviance in organizations that
go beyond an understanding of individual misbehaviour where mainly
a single person is held responsible. Case studies of
software-developing organizations illustrate insightful
generalizations on standards as a mechanism of sensemaking,
resource allocation, and sanctioning, and provide ground to
re-think corporate responsibility when deviating from standards in
the 'audit society'.
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