What is the relationship between logistics and supply chain management? What factors need to be taken into account when designing a supply chain? How do you forecast your supply chain requirements? What inventory concepts do you need to know?

Business Logistics Management fifth edition covers concepts and theories relating to the movement of goods, and the coordination of the supply chain.

Features:

• The text is based on South African expertise and research
• South African legislation and local industry examples are incorporated throughout the text
• New chapter on customer service
• New content that deals with strategic logistics management

This comprehensive Research Handbook reflects the latest research breakthroughs and practices in services management. Addressing services management from a broader strategic perspective, it delves into the key issues of analytics and service robots, and their potential impact. Edited by the late Mark M. Davis, it represents an early foray into the new frontier of services management and provides insights into the future of the field. Drawing together expert service researchers, the Research Handbook begins with an analysis of service strategy and operations management, before moving on to explore service innovation and design, serving customers, healthcare services and artificial intelligence in service. Chapters explore a wide range of topics including scarcity strategies, perceived justice in services, the role of culture and religion in service provision, and the implications of Covid-19 on healthcare service operations. The book concludes with a reflection on the fourth industrial revolution that is occurring now and the understanding of services in an era of advanced technologies. Addressing emerging challenges and opportunities, this Research Handbook will be critical reading for scholars and advanced students of services management and information systems. It will also be beneficial for practitioners and business managers in service industries.

This timely Handbook provides a conceptual discussion and a wide empirical presentation of new disruptive forms of innovation producing appropriate technologies, addressing the needs of low-income populations, and providing alternative solutions for sustainable development. The Handbook of Innovation & Appropriate Technologies for International Development expertly analyses and compares contributions of appropriate technologies in developing, emerging and industrialized economies, including China and India, and their global development impacts. Additionally, it covers the transversal role of new international communication technologies, open access, digital tools as well as entrepreneurship and innovation from within emerging economies and in industrialized nations. Using empirical analyses of cases and experiences in manufacturing sectors and services, it covers both the formal and informal economy, and provides an insightful focus on differences and similarities across borders and sectors. NGO and private sector practitioners, public sector officers as well as academics specialized in development economics, entrepreneurship and engineering or management studies will find this Handbook to be illuminating and very informative. Science and technology producers and entrepreneurs will appreciate the global look into more sustainable development as related to appropriate technologies, and how they can be used across all economic backgrounds.

Written by a panel of leading international researchers, this Handbook identifies the key topics for research in supply chain management using an innovative step-by-step approach and provides an extensive range of methodologies for researching the subjects. Examining the complex and fascinating process of supply chain management, chapters provide a detailed and expansive review of the wide range of research methods used to study the topic. It further investigates the key issues facing supply chains, identifying important research questions such as how to build sustainable and socially responsible supply chains as well as how to address the complexities experienced in developing and emerging economies. The breadth of the Handbook of Research Methods for Supply Chain Management allows the next generation of researchers to successfully engage with the management of supply chains. This innovative Handbook will be an invaluable resource for research students and their supervisors, supply chain managers and anyone looking for a useful reference tool for contemporary and future challenges in supply chain management. Scholars looking for an excellent guide on research methods in supply chain management and how to identify topics for study will find this required reading.

Timely and invigorating, this book explores how blockchain technology is disrupting economies and transforming societies. It offers detailed insights into the synergistic and complementary effects of blockchain and other new and emerging technologies such as artificial intelligence, the Internet of Things, satellite imagery and digital twins. The Rise of Blockchains highlights how the developments of ecosystems around blockchain are helping to realize the potential of this technology to act as a 'trust machine' across more contexts and settings. Multidisciplinary in both scope and perspectives, the book looks at blockchain's potential for impacting challenges in supply chain management, security, privacy and compliancy issues, and transforming payment and settlement systems. It further provides insights into the opportunities, barriers, and enablers of blockchain adoption by organizations. With a focus on both theoretical and practical knowledge related to blockchain, this will be an important read for business and management scholars, particularly those focusing on organization studies, information systems, and supply chain management. It will also be a useful book for economics students and economists working with cryptocurrencies.

This incisive book integrates the academic fields of sustainable production and consumption (SCP) and sustainable supply chain management (SSCM) as a framework for challenging the current economic paradigm and addressing the significant ecological and environmental problems faced by the contemporary business world. Outlining the growth and progress of consumption in the developed world, initial chapters explore the numerous problems that have emerged from the current mode of consuming resources, and how we might engage in more sustainable consumption practices. The book goes on to address the historical development of mass production and the ecological damage caused by an unsustainable linkage between mass consumption and mass production. Considering the future of the supply web, it illustrates how SSCM can play a leading role in the transition towards a more sustainable economic system if it is able to address contemporary ecological concerns more effectively. This insightful and optimistic platform for ecological supply chain management is a rousing call to arms for business and management scholars hoping to propose innovative methods of improving the sustainability of consumption, production and supply webs. It will also benefit the work of business practitioners and entrepreneurs looking to engage in more sustainable business operations.

For first courses in operations research, operations management. Covers a broad range of optimization techniques, including linear programming, network flows, integer/combinational optimization, and nonlinear programming. Emphasizes the importance of modeling and problem formulation, this text teaches students how to apply algorithms to real-world problems to arrive at optimal solutions. Visit the author-maintained web site athttp: //comp.uark.edu/ rrardin/oorboo

Supply chain management has long been a feature of industry and commerce but, with increasing demands from consumers, producers are spending more time and money investing in ways to make supply chains more sustainable. This exemplary Handbook provides readers with a comprehensive overview of current research on sustainable supply chain management. Multi-disciplinary in scope, the Handbook includes contributions from over 70 expert authors from a variety of areas including management, engineering, accounting, policy studies, innovation, and marketing. Chapters analyze the three core areas of sustainable supply chain management: environmental, economic, and social. The Handbook explores broad themes such as globalization and general organization strategies as well as examining more particular topics including particular industries, social and regulatory dimensions, and technological advances. Scholars and advanced business and management students will greatly benefit from the depth of analysis in this Handbook as well as the suggestions for directions for future research and practice. Written in an accessible style, it is also ideal for practitioners and government agencies seeking solutions to practical issues regarding sustainable supply chain management. Contributors include: A.Y. Alqahtani, M.A. Ates, S.G. Azevedo, C. Bai, P. Beske-Janssen, C. Brix-Asala, L.M.S. Campos, V. Carbone, L. Carmagnac, H. Carvalho, H.K. Chan, H.S.Y. Chen, T.C.E. Cheng, S.K. Cho, J. Dai, N. Darnall, L. Ellram, B. Fahimnia, Y. Feng, S. Goodarzi, D.B. Grant, J.H. Grimm, C. Groening, S.M. Gupta, A. Gurtu, I. Haavisto, A. Halldorsson, J.S. Hofstetter, J. Hou, J. Hu, S. Hudson, S.E. Ibrahim, C.J.C. Jabbour, M.Y. Jaber, A.D. Joshi, A. Jug, R.U. Khalid, G. Kovacs, K.-h. Lai, S. Liedke, J.J. Lim, M.K. Lim, J. Liu, A.B. Lopes de Sousa Jabbour, E. Marsillac, L. Meade, S.A. Melnyk, V. Moatti, A. Presley, J. Rezaei, Y. Sadaat, J. Sarkis, S. Schaltegger, D.G. Schniederjans, C. Searcy, S. Seuring, S. Shaw, R. Sroufe, C. Sundgren, K.H. Tan, W. Tate, M.-L. Tseng, D.A. Vazquez-Brust, M. Varsei, A. Vilmar, J. Wehner, E.W. Welch, M.G. Yalcin, A.Z. Zeng, F. Zeng, Q. Zhu, Q. Zhu

Who captures the value created in global supply chains? How should gaps in value capture among participants be amended and by whom? Focusing on the global apparel supply chain and employing value creation as a yardstick for evaluation of value capture, this book documents disturbing misalignments between value creation and value capture among global brands, manufacturers, labor, and consumers. The authors posit that the failure of both markets and governments to adequately distribute the value created by global value chains calls for different mechanisms to address this challenge. They develop a novel approach based on the logic of the interdependencies germane to the co-specialized nature of value chains. These interdependencies afford participants power to create markets for social justice in which behavior that drives outcomes towards adequate value distribution is economically and socially rewarded. These dynamics turn GVCs into their own de-facto 'regulators' with the power to self-correct for distributional distortions. The contributions of the book are at the center of current debates in policy milieu, academic circles and corporate boards regarding human rights, social inequality, and the role of the private sector in advancing social goals. They received renewed importance in contemporary discussions regarding the future of global value chains as the predominant mode of organizing value creation and the governance challenges they raise in a complex global world.

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. Managing and organizing are now central phenomena in contemporary societies. It is essential they are studied from a variety of perspectives, and with equal attention paid to their past, their present, and their future. This book collects opinions of trailblazing scholars concerning the most important research topics, essential for study in the next 15-20 years. The opinions concern both traditional functions, such as accounting and marketing, personnel management and strategy, technology and communication, but also new challenges, such as diversity, equality, waste and cultural encounters. The collection is intended to be inspiration for young scholars and an invitation to a dialogue with practitioners. The book's contributions are written by well-established scholars. Each is a leader in their field and will remain important figures for the next twenty years and beyond. Each chapter starts with a short summary of the present situation but focuses on the future of the discipline. The contributors cover practically all subfields of what is called business administration, or management and organization studies and include contain topics that are new, such as invisible organizations or encounters between art, popular culture and organizing. Outlining the future and the state of the art, this comprehensive and innovative book is an essential resource for students and academics seeking to be at the forefront of future research in management and organization studies. Contributors include: Y. Benschop, T. Beyes, F. Cochoy, F. Cooren, H. Corvellec, J. Costas, A. Diedrich, M.-L. Djelic, G.S. Drori, C. Grey, M. Kornberger, M. Kostera, W.J. Orlikowski, M. Parker, P. Quattrone, C. Rhodes, S.V. Scott, J. Smolinski, J.-S. Vayre

Across the world, companies are trying to create a sustainable platform through a supply chain to minimize the environmental impact of their product lines and services on the world's ecosystem. Enhancing eco-awareness at every operational level of business operations can positively improve a specific organization's reputation and legitimize business operation. Furthermore, sustainable supply chain operations also positively contribute to financial performance by enhancing productivity and cost-saving. Emerging Trends in Sustainable Supply Chain Management and Green Logistics provides relevant practical and theoretical frameworks and the latest empirical research results in sustainable supply chain management and considers the strategic role of green logistics and supply chain management, proper treatment of end-of-life products recycling, emerging trends, and improvements in supply chain management and logistics operations. Covering key topics such as green purchasing, circular economy, and sustainable development, this reference work is ideal for industry professionals, business owners, managers, policymakers, researchers, scholars, academicians, practitioners, instructors, and students.

For junior/senior undergraduate and first-year graduate courses in Operations Research in departments of Industrial Engineering, Business Administration, Statistics, Computer Science, and Mathematics. Operations Research provides a broad focus on algorithmic and practical implementation of Operations Research (OR) techniques, using theory, applications, and computations to teach students OR basics. The book can be used conveniently in a survey course that encompasses all the major tools of operations research, or in two separate courses on deterministic and probabilistic decision-making. provides a broad focus on algorithmic and practical implementation of Operations Research (OR) techniques, using theory, applications, and computations to teach students OR basics. The book can be used conveniently in a survey course that encompasses all the major tools of operations research, or in two separate courses on deterministic and probabilistic decision-making. With the Tenth Edition, the author preserves classical algorithms by providing essential hand computational algorithms as an important part of OR history. Based on input and submissions from OR students, professors, and practitioners, the author also includes scenarios that show how classical algorithms can be beneficial in practice. These entries are included as Aha! Moments with each dealing with stories, anecdotes, and issues in OR theory, applications, computations, and teaching methodology that can advance the understanding of fundamental OR concepts.

This book presents the state-of-the-art, current challenges, and future perspectives for the field of many-criteria optimization and decision analysis. The field recognizes that real-life problems often involve trying to balance a multiplicity of considerations simultaneously – such as performance, cost, risk, sustainability, and quality. The field develops theory, methods and tools that can support decision makers in finding appropriate solutions when faced with many (typically more than three) such criteria at the same time.  The book consists of two parts: key research topics, and emerging topics. Part I begins with a general introduction to many-criteria optimization, perspectives from research leaders in real-world problems, and a contemporary survey of the attributes of problems of this kind. This part continues with chapters on fundamental aspects of many-criteria optimization, namely on order relations, quality measures, benchmarking, visualization, and theoretical considerations. Part II offers more specialized chapters on correlated objectives, heterogeneous objectives, Bayesian optimization, and game theory. Written by leading experts across the field of many-criteria optimization, this book will be an essential resource for researchers in the fields of evolutionary computing, operations research, multiobjective optimization, and decision science.

The book addresses optimization in the petroleum industry from a practical, large-scale-application-oriented point of view. The models and techniques presented help to optimize the limited resources in the industry in order to maximize economic benefits, ensure operational safety, and reduce environmental impact. The book discusses several important real-life applications of optimization in the petroleum industry, ranging from the scheduling of personnel time to the blending of gasoline. It covers a wide spectrum of relevant activities, including drilling, producing, maintenance, and distribution. The text begins with an introductory overview of the petroleum industry and then of optimization models and techniques. The main body of the book details a variety of applications of optimization models and techniques within the petroleum industry. Applied  Optimization in the Petroleum Industry helps readers to find effective optimization-based solutions to their own practical problems in a large and important industrial sector, still the main source of the world’s energy and the source of raw materials for a wide variety of industrial and consumer products.

Analytics for the public sector involves the application of operations research and statistical techniques to solve various problems existing outside of the private sector. The use of analytics for the public sector results in more efficient and effective services for the clients and users of these systems. Analytics, Operations, and Strategic Decision Making in the Public Sector is an essential reference source that discusses analytics applications in various public sector organizations, and addresses the difficulties associated with the design and operation of these systems including multiple conflicting objectives, uncertainties and resulting risk, ill-structured nature, combinatorial design aspects, and scale. Featuring research on topics such as analytical modeling techniques, data mining, and statistical analysis, this book is ideally designed for academicians, educators, researchers, students, and public sector professionals including those in local, state, and federal governments; criminal justice systems; healthcare; energy and natural resources; waste management; emergency response; and the military.

In a world dependent on digital technologies, business corporations continually try to stay ahead of their competitors by adopting the most updated technology into their business processes. Many companies are adopting digital transformation models, data analytics, big data, data empowerment, and data sharing as key strategies and as service disruptors for information delivery and record management. Higher education institutions have adopted digital service innovation as a core to driving their business processes. Such services are key to ensuring efficiency and improving organizational performance. Digital Transformation and Innovative Services for Business and Learning is a collection of innovative research on the latest digital services and their role in supporting the digital transformation of businesses and education. While highlighting topics including brand equality, digital banking, and generational workforce, this book is ideally designed for managers, executives, IT consultants, industry professionals, academicians, researchers, and students.

The overall design and strategies that create work systems within organizations must be evaluated and analyzed in order to ensure that all structures of a company are properly harmonized. Harmonizing all aspects of a company serves to optimize workflow and support all interactions between employees, machines, and software utilized by the company. Advanced Macroergonomics and Sociotechnical Approaches for Optimal Organizational Performance provides emerging research exploring the theoretical and practical aspects of system harmonization and applications within macroergonomics. Featuring coverage on a broad range of topics such as stress-related conditions, organizational culture, and worker health, this book is ideally designed for ergonomists, human resource professionals, manufacturing engineers, industrial engineers, industrial designers, researchers, industry practitioners, research scientists, and academics seeking current research on the optimization of workflow and work systems.

Organizations today need to continually implement new strategies that increase the sustainability and competitiveness of a business. By sharing experiences in a collaborative environment where the collective experience of its membership can lead to the design and implementation of new technology and product improvement, a company can differentiate itself to successfully compete in the business realm. Strategic Collaborative Innovations in Organizational Systems is a collection of research on the methods and applications of collaborative strategies in advancing the efficiency and effectiveness of a firm. Highlighting a range of topics including organizational design, productivity strategies, and workforce diversity, this book is ideally designed for academicians, business managers, entrepreneurs, human resources managers, researchers, graduate students, and scholars seeking current research on business and competitive strategies within a collaborative and organizational context.

Companies operating in countries with volatile economies face an environment subject to turbulence. It is important to understand how these companies can overcome adversity, establish competitive advantage, and achieve superior performance. The selection of competitive drivers can help to improve the ability to capture, process, and manage information that can generate knowledge and innovation in products and processes, as well as increase strategic capacity and organizational performance. Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies focuses on the ways that organizations capture information and disseminate it in their work teams, transforming this knowledge into innovative products and services that establish competitive advantage. It will improve the understanding of the role of strategy, innovation, entrepreneurship, and the effort to reduce poverty levels in societies with volatile economies and which are subject to serious social disparities. Highlighting topics such as economic development, market performance, and network economy, this publication is designed for managers, entrepreneurs, business professionals, academicians, researchers, and students.

Over the past several years, digital technologies have reestablished the ways in which corporations operate. On one hand, technology has allowed companies to build a stronger knowledge of its customer base, contributing to better consumer engagement strategies. On the other hand, these technologies have also integrated into the management and daily operations of companies, resulting in increased performance and organizational improvement. Remaining up to date with the implementation of these cutting-edge technologies is key to a company's continued success. Digital Innovations for Customer Engagement, Management, and Organizational Improvement is an essential reference source that discusses and strategizes the latest technologies and innovations and their integration, implementation, and use in businesses, as well as lifelong learning strategies in a digital environment. Featuring research on topics such as consumer engagement, e-commerce, and learning management systems, this book is ideally designed for managers, business executives, marketers, consumer analysts, IT consultants, industry professionals, academicians, researchers, and students.

Many fundamental technological and managerial issues surrounding the development and implementation of intelligent analytics within multi-industry applications remain unsolved. There are still questions surrounding the foundation of intelligent analytics, the elements, the big characteristics, and the effects on business, management, technology, and society. Research is devoted to answering these questions and understanding how intelligent analytics can improve healthcare, mobile commerce, web services, cloud services, blockchain, 5G development, digital transformation, and more. Intelligent Analytics With Advanced Multi-Industry Applications is a critical reference source that explores cutting-edge theories, technologies, and methodologies of intelligent analytics with multi-industry applications and emphasizes the integration of artificial intelligence, business intelligence, big data, and analytics from a perspective of computing, service, and management. This book also provides real-world applications of the proposed concept of intelligent analytics to e-SMACS (electronic, social, mobile, analytics, cloud, and service) commerce and services, healthcare, the internet of things, the sharing economy, cloud computing, blockchain, and Industry 4.0. This book is ideal for scientists, engineers, educators, university students, service and management professionals, policymakers, decision makers, practitioners, stakeholders, researchers, and others who have an interest in how intelligent analytics are being implemented and utilized in diverse industries.

Over the past decade, increasing competition has created immense opportunities for businesses globally. As such, it important to research new methods and systems for creating optimal business cultures. Cases on Quality Initiatives for Organizational Longevity is a scholarly publication that examines cases on practices in organizations and how they have facilitated transformation over the years. Featuring coverage on a broad range of topics such as customer loyalty, benchmarking, and employee training, this book is geared toward business owners, managers, entrepreneurs, professionals, researchers, and students seeking current and relevant research on contemporary cases in the field of business quality management.