Based on the established textbook by Slack, Chambers and Johnston, the third revised edition of Operations Management: Global & SA Perspectives has been adapted for the unique Southern African context while keeping the global context in mind.

What is the relationship between logistics and supply chain management? What factors need to be taken into account when designing a supply chain? How do you forecast your supply chain requirements? What inventory concepts do you need to know?

Business Logistics Management fifth edition covers concepts and theories relating to the movement of goods, and the coordination of the supply chain.

Features:

• The text is based on South African expertise and research
• South African legislation and local industry examples are incorporated throughout the text
• New chapter on customer service
• New content that deals with strategic logistics management

After many years of continuous development, operational risk management can now be regarded as an important and independent management discipline in its own right. It is a value-adding activity that has a direct or indirect impact on the bottom-line performances of organisations. It is fundamentally concerned with good governance and involves consistent alertness and continuous improvement. As a result, it is essential for business managers at all levels to understand the concept of operational risk management and its methodologies.

Operational risk management will assist organisations to develop and implement an operational risk management process that will support the achievement of business objectives in a way that proactively addresses risk exposures and identifies potential business opportunities. In addition, Operational risk management attempts to bridge the gap that exists between some of the theoretical concepts of operational risk and the practical implementation. It deals firstly with the development phases of operational risk, and then illustrates the effective application of an operational risk management process. It also discusses relevant issues in the field and how to deal with risk exposures that could disrupt business processes and systems, with the achievement of business objectives and with the wellbeing of employees.

Operational risk management is aimed at students, as well as at managers interested in the management of operational risk.

The 29th European Symposium on Computer Aided Process Engineering, contains the papers presented at the 29th European Symposium of Computer Aided Process Engineering (ESCAPE) event held in Eindhoven, The Netherlands, from June 16-19, 2019. It is a valuable resource for chemical engineers, chemical process engineers, researchers in industry and academia, students, and consultants for chemical industries.

This textbook offers a comprehensive analysis of traditional and newly emerging challenges affecting international logistics management from practical, theoretical and policy perspectives. Principles of International Logistics provides an in-depth exploration of the role of intermodal transportation, and the policy-oriented issues of market liberalization, regulatory policies, quality of institutions and supply chain orientation. Key Features: Detailed discussion of the role of the different modes of transport including air, land and maritime transportation Evaluation of international logistics and its economic significance, giving students a strong understanding of the basic principles of logistics Practically-oriented examples and cases drawn from developed and developing countries in Asia, Europe, South America and Africa to allow students to apply their knowledge in practice Coverage of new and emerging international issues such as new technologies and their application to logistics, placing traditional logistics concepts into modern context Principles of International Logistics will be an essential text for undergraduate students of international logistics, logistics management and global supply chains, and an excellent supplementary text for those studying operations and supply chain management more broadly.

This comprehensive Research Handbook reflects the latest research breakthroughs and practices in services management. Addressing services management from a broader strategic perspective, it delves into the key issues of analytics and service robots, and their potential impact. Edited by the late Mark M. Davis, it represents an early foray into the new frontier of services management and provides insights into the future of the field. Drawing together expert service researchers, the Research Handbook begins with an analysis of service strategy and operations management, before moving on to explore service innovation and design, serving customers, healthcare services and artificial intelligence in service. Chapters explore a wide range of topics including scarcity strategies, perceived justice in services, the role of culture and religion in service provision, and the implications of Covid-19 on healthcare service operations. The book concludes with a reflection on the fourth industrial revolution that is occurring now and the understanding of services in an era of advanced technologies. Addressing emerging challenges and opportunities, this Research Handbook will be critical reading for scholars and advanced students of services management and information systems. It will also be beneficial for practitioners and business managers in service industries.

This incisive book integrates the academic fields of sustainable production and consumption (SCP) and sustainable supply chain management (SSCM) as a framework for challenging the current economic paradigm and addressing the significant ecological and environmental problems faced by the contemporary business world. Outlining the growth and progress of consumption in the developed world, initial chapters explore the numerous problems that have emerged from the current mode of consuming resources, and how we might engage in more sustainable consumption practices. The book goes on to address the historical development of mass production and the ecological damage caused by an unsustainable linkage between mass consumption and mass production. Considering the future of the supply web, it illustrates how SSCM can play a leading role in the transition towards a more sustainable economic system if it is able to address contemporary ecological concerns more effectively. This insightful and optimistic platform for ecological supply chain management is a rousing call to arms for business and management scholars hoping to propose innovative methods of improving the sustainability of consumption, production and supply webs. It will also benefit the work of business practitioners and entrepreneurs looking to engage in more sustainable business operations.

Written by a panel of leading international researchers, this Handbook identifies the key topics for research in supply chain management using an innovative step-by-step approach and provides an extensive range of methodologies for researching the subjects. Examining the complex and fascinating process of supply chain management, chapters provide a detailed and expansive review of the wide range of research methods used to study the topic. It further investigates the key issues facing supply chains, identifying important research questions such as how to build sustainable and socially responsible supply chains as well as how to address the complexities experienced in developing and emerging economies. The breadth of the Handbook of Research Methods for Supply Chain Management allows the next generation of researchers to successfully engage with the management of supply chains. This innovative Handbook will be an invaluable resource for research students and their supervisors, supply chain managers and anyone looking for a useful reference tool for contemporary and future challenges in supply chain management. Scholars looking for an excellent guide on research methods in supply chain management and how to identify topics for study will find this required reading.

Stampede Theory: Human Nature, Technology, and Runaway Social Realities explores the biological, evolutionary, and technological systems that drive troubling patterns of behavior among groups and proposes actions to help combat their potential to do harm. It discusses the different ways that living beings coordinate, and how the emergence of communication technologies has changed that for people. As the problem of echo chambers and misinformation grows, it is crucial to understand the underlying causes and provide solutions-this book does just that. Stampede Theory pulls from multiple fields to produce a coherent story about how social realities are created and how they can create resilient communities or reinforce damaging beliefs. This interdisciplinary approach rests on three primary pillars: 1) How information systems affect the distribution of ideas, information, influence and belief; 2. Technology-mediated communication between individuals and groups, from stories pressed into clay tablets to "likes" on social media; 3) The sociology of behavioral bias in groups ranging from teams to nations. Because of its interdisciplinary foundations, the book includes chapters that address behavioral economics, cults, artificial intelligence, and the individual psychology of belief. These chapters offer perspective on how belief systems form, how they affect behavior, and how they are influenced by technology-mediated communication. Most importantly, this book explains how to design interventions that will improve the quality of our collective information and indirectly, our behavior, using clear, measurable criteria that indicate dangerous misinformation based on the way that humans and software agents are interacting with it. Stampede Theory is a valuable resource for a range of readers, from political and social scientists to decision makers in government and business, scientists in the fields of machine learning and AI, and media professionals, who are working to make sense of the world in a time of vast amounts of misinformation and polarization.

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. Managing and organizing are now central phenomena in contemporary societies. It is essential they are studied from a variety of perspectives, and with equal attention paid to their past, their present, and their future. This book collects opinions of trailblazing scholars concerning the most important research topics, essential for study in the next 15-20 years. The opinions concern both traditional functions, such as accounting and marketing, personnel management and strategy, technology and communication, but also new challenges, such as diversity, equality, waste and cultural encounters. The collection is intended to be inspiration for young scholars and an invitation to a dialogue with practitioners. The book's contributions are written by well-established scholars. Each is a leader in their field and will remain important figures for the next twenty years and beyond. Each chapter starts with a short summary of the present situation but focuses on the future of the discipline. The contributors cover practically all subfields of what is called business administration, or management and organization studies and include contain topics that are new, such as invisible organizations or encounters between art, popular culture and organizing. Outlining the future and the state of the art, this comprehensive and innovative book is an essential resource for students and academics seeking to be at the forefront of future research in management and organization studies. Contributors include: Y. Benschop, T. Beyes, F. Cochoy, F. Cooren, H. Corvellec, J. Costas, A. Diedrich, M.-L. Djelic, G.S. Drori, C. Grey, M. Kornberger, M. Kostera, W.J. Orlikowski, M. Parker, P. Quattrone, C. Rhodes, S.V. Scott, J. Smolinski, J.-S. Vayre

This timely Handbook provides a conceptual discussion and a wide empirical presentation of new disruptive forms of innovation producing appropriate technologies, addressing the needs of low-income populations, and providing alternative solutions for sustainable development. The Handbook of Innovation & Appropriate Technologies for International Development expertly analyses and compares contributions of appropriate technologies in developing, emerging and industrialized economies, including China and India, and their global development impacts. Additionally, it covers the transversal role of new international communication technologies, open access, digital tools as well as entrepreneurship and innovation from within emerging economies and in industrialized nations. Using empirical analyses of cases and experiences in manufacturing sectors and services, it covers both the formal and informal economy, and provides an insightful focus on differences and similarities across borders and sectors. NGO and private sector practitioners, public sector officers as well as academics specialized in development economics, entrepreneurship and engineering or management studies will find this Handbook to be illuminating and very informative. Science and technology producers and entrepreneurs will appreciate the global look into more sustainable development as related to appropriate technologies, and how they can be used across all economic backgrounds.

Timely and invigorating, this book explores how blockchain technology is disrupting economies and transforming societies. It offers detailed insights into the synergistic and complementary effects of blockchain and other new and emerging technologies such as artificial intelligence, the Internet of Things, satellite imagery and digital twins. The Rise of Blockchains highlights how the developments of ecosystems around blockchain are helping to realize the potential of this technology to act as a 'trust machine' across more contexts and settings. Multidisciplinary in both scope and perspectives, the book looks at blockchain's potential for impacting challenges in supply chain management, security, privacy and compliancy issues, and transforming payment and settlement systems. It further provides insights into the opportunities, barriers, and enablers of blockchain adoption by organizations. With a focus on both theoretical and practical knowledge related to blockchain, this will be an important read for business and management scholars, particularly those focusing on organization studies, information systems, and supply chain management. It will also be a useful book for economics students and economists working with cryptocurrencies.

Who captures the value created in global supply chains? How should gaps in value capture among participants be amended and by whom? Focusing on the global apparel supply chain and employing value creation as a yardstick for evaluation of value capture, this book documents disturbing misalignments between value creation and value capture among global brands, manufacturers, labor, and consumers. The authors posit that the failure of both markets and governments to adequately distribute the value created by global value chains calls for different mechanisms to address this challenge. They develop a novel approach based on the logic of the interdependencies germane to the co-specialized nature of value chains. These interdependencies afford participants power to create markets for social justice in which behavior that drives outcomes towards adequate value distribution is economically and socially rewarded. These dynamics turn GVCs into their own de-facto 'regulators' with the power to self-correct for distributional distortions. The contributions of the book are at the center of current debates in policy milieu, academic circles and corporate boards regarding human rights, social inequality, and the role of the private sector in advancing social goals. They received renewed importance in contemporary discussions regarding the future of global value chains as the predominant mode of organizing value creation and the governance challenges they raise in a complex global world.

Handbook of Mobility Data Mining, Volume One: Data Preprocessing and Visualization introduces the fundamental technologies of mobile big data mining (MDM), advanced AI methods, and upper-level applications, helping readers comprehensively understand MDM with a bottom-up approach. The book explains how to preprocess mobile big data, visualize urban mobility, simulate and predict human travel behavior, and assess urban mobility characteristics and their matching performance as conditions and constraints in transport, emergency management, and sustainability development systems. The book contains crucial information for researchers, engineers, operators, administrators, and policymakers seeking greater understanding of current technologies' infra-knowledge structure and limitations. Further, the book introduces how to design MDM platforms that adapt to the evolving mobility environment, new types of transportation, and users based on an integrated solution that utilizes sensing and communication capabilities to tackle significant challenges faced by the MDM field. This volume focuses on how to efficiently pre-process mobile big data to extract and utilize critical feature information of high-dimensional city people flow. The book first provides a conceptual theory and framework, then discusses data sources, trajectory map-matching, noise filtering, trajectory data segmentation, data quality assessment, and more, concluding with a chapter on privacy protection in mobile big data mining.

Handbook of Mobility Data Mining, Volume Two: Mobility Analytics and Prediction introduces the fundamental technologies of mobile big data mining (MDM), advanced AI methods, and upper-level applications, helping readers comprehensively understand MDM with a bottom-up approach. The book explains how to preprocess mobile big data, visualize urban mobility, simulate and predict human travel behavior, and assess urban mobility characteristics and their matching performance as conditions and constraints in transport, emergency management, and sustainability development systems. The book introduces how to design MDM platforms that adapt to the evolving mobility environment and new types of transportation and users. This helpful guide provides a basis for how to simulate and predict mobility data. After an introductory theory chapter, the book then covers crucial topics such as long-term mobility pattern analytics, mobility data generators, user information inference, Grid-based population density prediction, and more. The book concludes with a chapter on graph-based mobility data analytics. The information in this work is crucial for researchers, engineers, operators, company administrators, and policymakers in related fields, to comprehensively understand current technologies' infra-knowledge structure and limitations.

Supply chain management has long been a feature of industry and commerce but, with increasing demands from consumers, producers are spending more time and money investing in ways to make supply chains more sustainable. This exemplary Handbook provides readers with a comprehensive overview of current research on sustainable supply chain management. Multi-disciplinary in scope, the Handbook includes contributions from over 70 expert authors from a variety of areas including management, engineering, accounting, policy studies, innovation, and marketing. Chapters analyze the three core areas of sustainable supply chain management: environmental, economic, and social. The Handbook explores broad themes such as globalization and general organization strategies as well as examining more particular topics including particular industries, social and regulatory dimensions, and technological advances. Scholars and advanced business and management students will greatly benefit from the depth of analysis in this Handbook as well as the suggestions for directions for future research and practice. Written in an accessible style, it is also ideal for practitioners and government agencies seeking solutions to practical issues regarding sustainable supply chain management. Contributors include: A.Y. Alqahtani, M.A. Ates, S.G. Azevedo, C. Bai, P. Beske-Janssen, C. Brix-Asala, L.M.S. Campos, V. Carbone, L. Carmagnac, H. Carvalho, H.K. Chan, H.S.Y. Chen, T.C.E. Cheng, S.K. Cho, J. Dai, N. Darnall, L. Ellram, B. Fahimnia, Y. Feng, S. Goodarzi, D.B. Grant, J.H. Grimm, C. Groening, S.M. Gupta, A. Gurtu, I. Haavisto, A. Halldorsson, J.S. Hofstetter, J. Hou, J. Hu, S. Hudson, S.E. Ibrahim, C.J.C. Jabbour, M.Y. Jaber, A.D. Joshi, A. Jug, R.U. Khalid, G. Kovacs, K.-h. Lai, S. Liedke, J.J. Lim, M.K. Lim, J. Liu, A.B. Lopes de Sousa Jabbour, E. Marsillac, L. Meade, S.A. Melnyk, V. Moatti, A. Presley, J. Rezaei, Y. Sadaat, J. Sarkis, S. Schaltegger, D.G. Schniederjans, C. Searcy, S. Seuring, S. Shaw, R. Sroufe, C. Sundgren, K.H. Tan, W. Tate, M.-L. Tseng, D.A. Vazquez-Brust, M. Varsei, A. Vilmar, J. Wehner, E.W. Welch, M.G. Yalcin, A.Z. Zeng, F. Zeng, Q. Zhu, Q. Zhu

Numerical Methods in Environmental Data Analysis introduces environmental scientists to the numerical methods available to help answer research questions through data analysis. One challenge in data analysis is misrepresentation of datasets that are relevant directly or indirectly to the research. This book illustrates new ways of screening dataset or images for maximum utilization, introducing environmental modeling, numerical methods, and computations techniques in data analysis. Throughout the book, the author includes case studies that provide guidance on how to translate research questions into appropriate models. Individuals working with data sets or images generated from environmental monitoring centers or satellites will find this book to be a concise guide for analyzing and interpreting their data.

Across the world, companies are trying to create a sustainable platform through a supply chain to minimize the environmental impact of their product lines and services on the world's ecosystem. Enhancing eco-awareness at every operational level of business operations can positively improve a specific organization's reputation and legitimize business operation. Furthermore, sustainable supply chain operations also positively contribute to financial performance by enhancing productivity and cost-saving. Emerging Trends in Sustainable Supply Chain Management and Green Logistics provides relevant practical and theoretical frameworks and the latest empirical research results in sustainable supply chain management and considers the strategic role of green logistics and supply chain management, proper treatment of end-of-life products recycling, emerging trends, and improvements in supply chain management and logistics operations. Covering key topics such as green purchasing, circular economy, and sustainable development, this reference work is ideal for industry professionals, business owners, managers, policymakers, researchers, scholars, academicians, practitioners, instructors, and students.

The Feature-Driven Method for Structural Optimization details a novel structural optimization method within a CAD framework, integrating structural optimization and feature-based design. The book presents cutting-edge research on advanced structures and introduces the feature-driven structural optimization method by regarding engineering features as basic design primitives. Consequently, it presents a method that allows structural optimization and feature design to be done simultaneously so that feature attributes are preserved throughout the design process. The book illustrates and supports the effectiveness of the method described, showing potential applications through numerical modeling techniques and programming. This volume presents a high-performance optimization method adapted to engineering structures-a novel perspective that will help engineers in the computation, modeling and design of advanced structures.

Demand for Emerging Transportation Systems: Modeling Adoption, Satisfaction, and Mobility Patterns comprehensively examines the concepts and factors affecting user quality-of-service satisfaction. The book provides an introduction to the latest trends in transportation, followed by a critical review of factors affecting traditional and emerging transportation system adoption rates and user retention. This collection includes a rigorous introduction to the tools necessary for analyzing these factors, as well as Big Data collection methodologies, such as smartphone and social media analysis. Researchers will be guided through the nuances of transport and mobility services adoption, closing with an outlook of, and recommendations for, future research on the topic. This resource will appeal to practitioners and graduate students.

FOCAPD-19/Proceedings of the 9th International Conference on Foundations of Computer-Aided Process Design, July 14 - 18, 2019, compiles the presentations given at the Ninth International Conference on Foundations of Computer-Aided Process Design, FOCAPD-2019. It highlights the meetings held at this event that brings together researchers, educators and practitioners to identify new challenges and opportunities for process and product design.

Analytics for the public sector involves the application of operations research and statistical techniques to solve various problems existing outside of the private sector. The use of analytics for the public sector results in more efficient and effective services for the clients and users of these systems. Analytics, Operations, and Strategic Decision Making in the Public Sector is an essential reference source that discusses analytics applications in various public sector organizations, and addresses the difficulties associated with the design and operation of these systems including multiple conflicting objectives, uncertainties and resulting risk, ill-structured nature, combinatorial design aspects, and scale. Featuring research on topics such as analytical modeling techniques, data mining, and statistical analysis, this book is ideally designed for academicians, educators, researchers, students, and public sector professionals including those in local, state, and federal governments; criminal justice systems; healthcare; energy and natural resources; waste management; emergency response; and the military.

The book addresses optimization in the petroleum industry from a practical, large-scale-application-oriented point of view. The models and techniques presented help to optimize the limited resources in the industry in order to maximize economic benefits, ensure operational safety, and reduce environmental impact. The book discusses several important real-life applications of optimization in the petroleum industry, ranging from the scheduling of personnel time to the blending of gasoline. It covers a wide spectrum of relevant activities, including drilling, producing, maintenance, and distribution. The text begins with an introductory overview of the petroleum industry and then of optimization models and techniques. The main body of the book details a variety of applications of optimization models and techniques within the petroleum industry. Applied  Optimization in the Petroleum Industry helps readers to find effective optimization-based solutions to their own practical problems in a large and important industrial sector, still the main source of the world’s energy and the source of raw materials for a wide variety of industrial and consumer products.