First published in 1996, this volume explores the role of IT in the
social services sector and provides solutions to problems of
information flow and management, with contributors and researchers
experienced in statistics, planning and policy for social services.
Its publication marked a rite of passage for social services
informatics. Articles contained in this volume confront the
potentialities and risks of the internet technological frontier,
bringing in areas including the voluntary sector, SSI inspections
and how readers employed in social services can benefit from
information technology.
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