An Introduction to Quality Assurance in Health Care (Hardcover)

Avedis Donabedian's name is synonymous with quality of medical care. He unravelled the mystery behind the concept by defining it in clear operational terms and provided detailed blueprints for both its measurement (known as quality assessment) and its improvement (known as quality assurance). Many before him claimed that quality couldn't be defined in concrete objective terms. He demonstrated that quality is an attribute of a system which he called structure, a set of organized activities which he called process, and an outcome which results from both. In this book Donabedian tells the full story of quality assessment and assurance in simple, clear terms. He defines the meaning of quality, explicates its components, and provides clear and systematic guides to its assessment and enhancement. His style is lucid, succinct, systematic and yet personal, almost conversational.

General

Imprint:	Oxford UniversityPress
Country of origin:	United States
Release date:	February 2003
First published:	December 2002
Authors:	Avedis Donabedian (Formerly Professor of Public Health)
Dimensions:	215 x 147 x 23mm (L x W x T)
Format:	Hardcover
Pages:	232
ISBN-13:	978-0-19-515809-0
Categories:	Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM) Books > Medicine > General issues > Public health & preventive medicine > General Books > Medicine > General issues > Health systems & services > Hospital administration & management Promotions
LSN:	0-19-515809-1
Barcode:	9780195158090

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