Living in the days of unethical debacles caused by professional and
educated business people can easily symbolize human beings as
animals who would do what they can to live and survive. However, a
human being must be regarded as a social being whose development
has been different from that of animals because of social
relationships, cultures, and his or her concept of good and evil.
This evolutionary advantage is based on morality and ethics
demonstrated by honest individuals throughout the world in various
industries. Moral development theorists have been concluding that
as human beings mature, that is grow older and gain more
experience, their ethical values tend to improve and they will
become morally sophisticated. Research in human behavior suggests
that individuals develop their ethical values through their family
life, school, and other social influences. Business Ethics of
Retail Employees is based on primary research with 602 retail
employees and managers using the Personal Business Ethics Scores
(PBES) survey. The PBES measures personal commitment to integrity,
honesty, and observance of the laws regulating current business
activities. The results of this research suggest that age,
supermarket management experience, education, and gender are
factors which impact the moral development of retail associates and
managers. The question posed is "How ethical are modern workers?"
and it turns out that they appear to be very ethical based on their
PBES survey findings. If people are the common denominator of
success and effectiveness, then the best way to promote fairness
and cooperation, and to improve and empower employees, is to
properly educate them so they can take personal responsibility for
their own decisions, whether personal, professional, or
business-related. The Business Ethics of Retail Employees book can
help in this education process as it is a recommended reading for
retail managers, trainers, human resource professionals, and
business students.
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