Youth workers and other helping professionals regularly find
themselves in situations where, despite their experience and
education, they simply do not know what to do or how to respond to
the circumstances facing them. This book takes up the moment of
not-knowing as experienced by youth workers, providing accessible
phenomenological descriptions of the experience as lived by several
youth workers. In addition to exploring the five dominant themes of
the experience, the book situates not-knowing in the larger context
of the helping professions and the professionalization of youth
work in the United States. It concludes with a discussion of the
implications of not-knowing for individual youth workers, for
improved practice through integrated clinical and professional
supervision, and for the field as a whole.
This book will be helpful to practitioners and supervisors in
youth work and other helping professions. Youth workers will be
able to find themselves reflected in and readily engage with the
narratives. Direct service workers and supervisors will benefit
from the focuses on practical implications of not-knowing and
opportunities for action to help resolve its negative outcomes.
Finally, interpretive researchers and students will benefit from
the step-by-step description of how to conduct phenomenological
investigations.
This book was published as a special issue of Child & Youth
Services.
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