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Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM)
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Corporate Success through Holistic Quality - Acquire the Quality Conscience (Paperback)
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Corporate Success through Holistic Quality - Acquire the Quality Conscience (Paperback)
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The book shows to readers that a Quality Conscience is needed in
order to successfully implement quality and reap corporate success:
This conscience takes you through a path of discovery which first
stems from a realization of what is quality and its inherently
natural presence in the universe, to an understanding of the direct
impacts of quality on business success, together with an awareness
of the very many things which are required in order to get the
perfect working quality model. The universal realities are
rightfully described by projecting an organization as an
organizational entity which is alive and whose successful existence
depends on non-visible forces and energies. It is through the
cohesive mix of quality forces that we show the emergence of a true
quality culture which is sustainable. In fact the book shows that
the very essence and ability to replicate a culture of quality can
become natural and require effortless organizational actions and
behaviours if they are driven by a value based system. Projection
into the energetic dimension serves to caution moves and actions
which generate organizational entropy and drain energy from the
organization. The book provides insights from more than a decade of
work experience in the field of Quality and taps into a panoply of
issues (very often ignored) and which need to be considered in
order to achieve the perfect Quality Environment: The principles of
Quantum Management is the result of an experiential analysis of
Organizational dynamics and behaviour and realities as observed
over more than a decade of practice of Quality: The experience
drawn provides practical insights on the various roadblocks which
are encountered in the path of implementing Quality. Finally the
book inspires from close parallels between the individual and the
living organizational entities and the energy realm within which
the entities and the universe operates. The universe is a bundle of
energy, energy makes the world go round : The Quality phenomenon is
intricately associated with energy: The organization is an energy
conglomerate comprising the energy of its organizational premises
and space, its atmosphere, its interactions with customers, its
people, its leaders, the energy of its efficiency and
effectiveness, the energy of its product and services and the
energy of its culture. Existing Quality Tool-oriented books on the
market do not delve on the subject matter of energy and this is
what makes the topic new and of increasing importance. The book is
unique in the sense that it describes the practical path towards
achieving corporate success through quality, explained within a
tantalising background and context of an energy realm The various
chapters of the book starting with the Quality Philosophy, the
creation of the Quality Foundation, Business Excellence Models,
Creating a Quality Culture, cautionary Roadblocks to Quality all
espouse the energy principles in their descriptions and intentions
for truly achieving Quality and reaping success. The holistic
approach guarantees success and is propounded in the perfect
working Quality Model, which described in Chapter 6. The book has
been structured in such a way that it shows the path and rise in
building a House of Quality though rightfully chosen chapters. More
importantly it was felt that most quality books remain at the level
of text books and do not reveal the philosophic aspects of quality.
It was also felt that the true meaning of quality was not truly
understood and the intention was to provide such an explanation of
its holistic meaning. The book has some new themes that have not
been touched so far by other books dealing with the subject matter
of Quality in organizations: These themes are for example the
principles of Quantum Management, the energy dimension within which
an organization operates and the non-visible forces which affect
the running of the organization and the need for organizational
sensitiveness for same.
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