This book is a useful text for advanced students of MIS and ICT
courses, and for those studying ICT in related areas: Management
and Organization Studies, Cultural Studies, and Technology and
Innovation. As ICTs permeate every sphere of society - business,
education, leisure, government, etc. - it is important to reflect
the character and complexity of the interaction between people and
computers, between society and technology. For example, the user
may represent a much broader set of actors than 'the user'
conventionally found in many texts: the operator, the customer, the
citizen, the gendered individual, the entrepreneur, the 'poor', the
student. Each actor uses ICT in different ways. This book examines
these issues, deploying a number of methods such as Actor Network
Theory, Socio-Technical Systems, and phenomenological approaches.
Management concerns about strategy and productivity are covered
together with issues of power, politics, and globalization. Topics
range from long-standing themes in the study of IT in organizations
such as implementation, strategy, and evaluation, to general
analysis of IT as socio-economic change A distinguished group of
contributors, including Bruno Latour, Saskia Sassen, Robert
Galliers, Frank Land, Ian Angel, and Richard Boland, offer the
reader a rich set of perspectives and ideas on the relationship
between ICT and society, organizational knowledge and innovation.
General
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