0
Your cart

Your cart is empty

Books > Earth & environment > The environment > Environmental economics > Sustainability

Buy Now

How to Create Sustainable Hospitality - A handbook for guest participation (Paperback) Loot Price: R1,185
Discovery Miles 11 850
How to Create Sustainable Hospitality - A handbook for guest participation (Paperback): Christopher Warren

How to Create Sustainable Hospitality - A handbook for guest participation (Paperback)

Christopher Warren

 (sign in to rate)
Loot Price R1,185 Discovery Miles 11 850 | Repayment Terms: R111 pm x 12*

Bookmark and Share

Expected to ship within 9 - 17 working days

Guests directly account for over 50% of resource use in hotels and as much as 90% in self-catering accommodation. They are quite simply the most significant factor contributing to hospitality's ongoing carbon emissions. Given the targets to reduce carbon emissions by 66% by the year 2030, it is imperative that practical solutions for the accommodation sector are created and applied fast. 'How to Create Sustainable Hospitality: a handbook for guest participation' is the first text to demonstrate how to actively persuade guests to participate in achieving sustainable hospitality. Practitioners and commentators have tended to criticise guests, believing they won't "sacrifice" while on holiday. However, social trends show there is increasing consumer expectations for more sustainable services, e.g. reduction of food waste, elimination of single serve plastic, as well as firm evidence that consumption is not linked to guest happiness. The opportunity is therefore to design experiences which deliver better hospitality by inviting guests to apply saving behaviours that do not mean they will have a less enjoyable experience. Based on 16 years personally delivering sustainable hospitality experiences face to face with guests and conducting the first hard research on guest engagement at a variety of sites in Australia and Europe (from 1000-bedroom hotels and B&Bs to self-contained holiday homes and timeshare lodges), the author presents a tried and tested five step methodology on how to directly, effectively and successfully involve guests to conserve resources. This presents a new paradigm for tourism. 'How to Create Sustainable Hospitality: a handbook for guest participation' presents a clearly written, jargon-free, practical solution and: * Is the first book to focus on guests as an active and critical component in sustainable consumption and production at their holiday or business accommodation; * Introduces a five-step methodology on how to directly and effectively involve guests in saving energy and water, reducing food waste and cutting carbon. It delivers a practical solution that has been successfully applied to achieve a fast ROI with scientifically measured savings; * Uses social practice theory to describe why people do not save resources and how we can better design hospitality experiences * Uses persuasive theory to explain how to communicate with guests and by so doing increase stay satisfaction, 'delight' and brand reputation; * Includes hundreds of case examples and scientific research to illustrate how the theories works in practice; * Explains "how" to change - not just the need for change. Part of the Responsible Tourism Series edited by Harold Goodwin, Director of Responsible Tourism, Institute of Place Management at Manchester Metropolitan University and John Swarbrooke, Associate Dean-International, Plymouth Global, Plymouth University, UK

General

Imprint: Goodfellow Publishers Limited
Country of origin: United Kingdom
Release date: December 2022
First published: 2022
Authors: Christopher Warren (Founder of My Green Butler and Research Fellow at Griffith University, Australia)
Dimensions: 246 x 189mm (L x W)
Format: Paperback
Pages: 256
ISBN-13: 978-1-911635-66-6
Categories: Books > Business & Economics > Industry & industrial studies > Service industries > Tourism industry
Books > Earth & environment > The environment > Environmental economics > Sustainability
Promotions
LSN: 1-911635-66-2
Barcode: 9781911635666

Is the information for this product incomplete, wrong or inappropriate? Let us know about it.

Does this product have an incorrect or missing image? Send us a new image.

Is this product missing categories? Add more categories.

Review This Product

No reviews yet - be the first to create one!

You might also like..

Green Is Not A Colour - Environmental…
Devan Valenti, Simon Atlas Paperback  (3)
R420 R388 Discovery Miles 3 880
Jane's Delicious Urban Gardening…
Jane Griffiths Paperback  (1)
R360 R321 Discovery Miles 3 210
Healthier Planet, Healthier You - 100…
Annie Bell Paperback R613 R552 Discovery Miles 5 520
How to Create Sustainable Hospitality…
Christopher Warren Hardcover R3,329 Discovery Miles 33 290
Sustainable Human Development Across the…
Shameem Oomur, Susan E Luczak, … Hardcover R3,012 Discovery Miles 30 120
Working with Dynamic Crop Models…
Daniel Wallach, David Makowski, … Hardcover R3,873 R3,187 Discovery Miles 31 870
Transgenic Plants and Beyond, Volume 86
Marcel Kuntz Hardcover R4,898 Discovery Miles 48 980
Water Scarcity and Sustainable…
Ivan Francisco Garcia-Tejero, Victor Hugo Duran-Zuazo Paperback R4,671 R4,337 Discovery Miles 43 370
Biolubricants - Science and Technology
J.C.J. Bart, E. Gucciardi, … Hardcover R6,480 Discovery Miles 64 800
Metropolitan Sustainability…
F Zeman Hardcover R6,070 Discovery Miles 60 700
Sustainability in the Chemistry…
Catherine Middlecamp, Andrew Jorgensen Hardcover R5,814 Discovery Miles 58 140
Sustainable Nanotechnology and the…
Najm Shamim, Virender K. Sharma Hardcover R5,824 Discovery Miles 58 240

See more

Partners