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Books > Business & Economics > Industry & industrial studies > Service industries > Tourism industry

The Last Hurrah - South Africa And The Royal Tour Of 1947 (Paperback): Graham Viney The Last Hurrah - South Africa And The Royal Tour Of 1947 (Paperback)
Graham Viney
R285 R225 Discovery Miles 2 250 Save R60 (21%) Shipped within 4 - 8 working days

The Last Hurrah describes in vivid detail a pivotal moment not just in the history of South Africa, that far-flung imperial outpost, but of the British Empire itself. The year 1947 marked the high-water mark of the British Empire in Africa, but also the very moment at which it began to unravel, ahead of the Afrikaner Nationalist victory in South Africa in 1948, which led inexorably to the Republic of South Africa in 1961 and its departure from the Commonwealth.

Graham Viney's book not only superbly captures a moment in the life of a fractious, recently formed 'nation', before its descent into nearly five decades of darkness, but also gives us an intimate and revealing portrait of the royal family - King George VI, Queen Elizabeth and the Princesses Elizabeth and Margaret - hard at work in support of the national interest. It seems clear that the present Queen Elizabeth must have learned a great deal from her father, but perhaps particularly her mother, about duty and statecraft in the course of this three-month tour, during which the then princess celebrated her twenty-first birthday.

Viney evocatively details the background to the 1947 royal tour of southern Africa, which took in not just the length and breadth of what was then the Union of South Africa, but its neighbours, too: Basutoland (now Lesotho), Bechuanaland (Botswana), Swaziland (very recently renamed the Kingdom of eSwatini), Southern Rhodesia (Zimbabwe) and Northern Rhodesia (Zambia). The royal family travelled ceaselessly, from February to April that year, on a specially commissioned, white-painted train, meeting thousands of people at every stop along the way.

The tour was a show of imperial solidarity and a recognition of South Africa's contribution to the Allied cause during the Second World War, specifically that of South African prime minister Jan Smuts, who, though once an adversary in the Boer War and Churchill's jailer, had served in both British war cabinets and been nicknamed 'the handyman of Empire'. Despite concerns and ongoing controversy, wherever the tour took the Royal Family, South Africans of all kinds turned out in their thousands to cheer and welcome them. But India was to gain independence later that same year and just one year later, Smuts had been ousted from power and South Africa set on the path to becoming a republic.

The Last Hurrah draws skilfully on many diverse sources, including the Royal Archive at Windsor, to explore not just the troubled politics of the time, but also local society and the royal visitors in richly textured, telling detail. The book includes many photographs of the royal family on tour not previously published, including stills from film footage unearthed in the South African Railway Museum archives.

Slumming It - The tourist valorisation of urban poverty (Paperback): Fabian Frenzel Slumming It - The tourist valorisation of urban poverty (Paperback)
Fabian Frenzel
R260 R206 Discovery Miles 2 060 Save R54 (21%) Shipped within 4 - 10 working days

Have slums become 'cool'? More and more tourists from across the globe seem to think so as they discover favelas, ghettos, townships and barrios on leisurely visits. But while slum tourism often evokes moral outrage, critics rarely ask about what motivates this tourism, or what wider consequences and effects it initiates.

In this provocative book, Fabian Frenzel investigates the lure that slums exert on their better-off visitors, looking at the many ways in which this curious form of attraction ignites changes both in the slums themselves and on the world stage. Covering slums ranging from Rio de Janeiro to Bangkok, and multiple cities in South Africa, Kenya and India, Slumming It examines the roots and consequences of a growing phenomenon whose effects have ranged from gentrification and urban policy reform to the organization of international development and poverty alleviation.

Controversially, Frenzel argues that the rise of slum tourism has drawn attention to important global justice issues, and is far more complex than we initially acknowledged.

Issues in Cultural Tourism Studies (Paperback, 2): Melanie K. Smith Issues in Cultural Tourism Studies (Paperback, 2)
Melanie K. Smith
R865 Discovery Miles 8 650 In stock

The extensively revised second edition of Issues in Cultural Tourism Studies provides a new framework for analyzing the complexity of cultural tourism and its increasing globalization in existing as well as emergent destinations of the world. The book will focus in particular on the need for even more creative tourism strategies to differentiate destinations from each other using a blend of localized cultural products and innovative global attractions.

The book explores many of the most pertinent issues in heritage, arts, festivals, indigenous, ethnic and experiential cultural tourism in urban and rural environments alike. This includes policy and politics; impact management and sustainable development; interpretation and representation; marketing and branding; and regeneration and planning. As well as exploring the inter-relationships between the cultural and tourism sectors, local people and tourists, the book provides suggestions for more effective and mutually beneficial collaboration. New edition features include:

  • an increased number of topical case studies and contemporary photographs which serve to contextualize the issues discussed
  • a re-orientation towards global rather than just European issues
  • three brand new chapters on The Geography of Cultural Tourism, The Politics of Global Cultural Tourism, and The Growth of Creative Tourism
  • an extensively revised chapter on Experiential Tourism.

At the interface between the global and the local, a people-centred approach to planning and development is advocated to ensure that benefits are maximized for local areas, a sense of place and identity are retained, and the tourist experience is enhanced to the full. The text is unique in that it provides a summary and a synthesis of all of the major issues in global cultural tourism, which are presented in an accessible way using a diverse range of international case studies. This is a beneficial and valuable resource for all tourism students.

The Loch Ness Monster (Paperback): Charles Fowkes The Loch Ness Monster (Paperback)
Charles Fowkes
R140 R103 Discovery Miles 1 030 Save R37 (26%) Shipped within 7 - 12 working days

Step behind the scenes of the biggest mystery of the British Isles Loch Ness is one of the most popular visitor sites in the world. Its stunning beauty draws many, but far more come to experience the mystery of the monster that may lurk in its waters. Known affectionately as 'Nessie', this elusive creature has been chased with great zeal for over a century (it has been seen by over 1000 people) and this enthusiasm shows no sign of diminishing. A new edition, rewritten and with fresh new images, of a Pitkin classic that examines the evidence and the various sitings on this perennial mystery.

Management Accounting for Hospitality and Tourism (Paperback, New edition): Richard Kotas Management Accounting for Hospitality and Tourism (Paperback, New edition)
Richard Kotas
R782 R99 Discovery Miles 990 Save R683 (87%) In stock

Since the publication of the second edition in 1986, there have been important advances in the field of management accounting. A great deal of progress has been made by hospitality and tourism operators in the area of control techniques, with revenue control in particular receiving a considerable amount of attention. The aim of this new edition is to present all such material and ensure that the book is the most up-to-date. Though retaining the basic structure of the original work, the third edition has been thoroughly revised, up-dated and expanded to cover all the key aspects of tourism.

Introduction to tourism planning & development - Igniting Africa's tourism economy (Paperback): P.N. Acha-Anyi Introduction to tourism planning & development - Igniting Africa's tourism economy (Paperback)
P.N. Acha-Anyi
R485 R450 Discovery Miles 4 500 Save R35 (7%) Shipped within 7 - 10 working days

Governments across the world are increasingly relying on tourism as an instrument of development. As tourism continues to grow globally, the prospect of irreparable damage being done to some of the world’s most cherished destinations is becoming real. The need to balance the ever-growing demand for tourism with planning and management strategies that protect and preserve both tourism resources and the environment for future generations is unquestionable. Introduction to Tourism planning and development: igniting Africa’s tourism economy provides African students and development stakeholders with an opportunity to study and understand tourism in the context of their surroundings and heritage.

Introduction to Tourism planning and development: igniting Africa’s tourism economy is an introductory text that explains basic concepts and the unfolding of the tourism phenomenon on the African continent. Adopting a comprehensive and practical approach, it uses local examples and case studies to illustrate the implementation of tourism development principles and capture the essence of the African tourism space.

Introduction to Tourism planning and development: igniting Africa’s tourism economy is aimed at tourism students and development stakeholders.

An introduction to tourism and hospitality management - A services approach (Paperback): U.P. Hermann, L. Du Plessis An introduction to tourism and hospitality management - A services approach (Paperback)
U.P. Hermann, L. Du Plessis
R450 R419 Discovery Miles 4 190 Save R31 (7%) Shipped within 7 - 10 working days

Tourism is considered the largest industry in the world, showing continuous growth in South Africa and elsewhere. In order to develop and manage the industry sustainably, there is a need for ongoing skills improvement and capacity building, but much of the existing material is generic and product based. Introduction to tourism and hospitality management provides essential insight into planning, organising, leading and control as it would be applied specifically in the service industry.

Introduction to tourism and hospitality management offers a practical industry and service perspective by applying theory to contemporary industry case studies and examples. It includes revision questions, further reading resources, tasks and lecturer support material.

Introduction to tourism and hospitality management is aimed at students, educators and practitioners.

Issues in Cultural Tourism Studies (Hardcover, 2 Rev Ed): Melanie K. Smith Issues in Cultural Tourism Studies (Hardcover, 2 Rev Ed)
Melanie K. Smith
R2,771 R2,630 Discovery Miles 26 300 Save R141 (5%) Shipped within 7 - 12 working days

The extensively revised second edition of Issues in Cultural Tourism Studies provides a new framework for analyzing the complexity of cultural tourism and its increasing globalization in existing as well as emergent destinations of the world. The book will focus in particular on the need for even more creative tourism strategies to differentiate destinations from each other using a blend of localized cultural products and innovative global attractions.

The book explores many of the most pertinent issues in heritage, arts, festivals, indigenous, ethnic and experiential cultural tourism in urban and rural environments alike. This includes policy and politics; impact management and sustainable development; interpretation and representation; marketing and branding; and regeneration and planning. As well as exploring the inter-relationships between the cultural and tourism sectors, local people and tourists, the book provides suggestions for more effective and mutually beneficial collaboration. New edition features include:

  • an increased number of topical case studies and contemporary photographs which serve to contextualize the issues discussed
  • a re-orientation towards global rather than just European issues
  • three brand new chapters on The Geography of Cultural Tourism, The Politics of Global Cultural Tourism, and The Growth of Creative Tourism
  • an extensively revised chapter on Experiential Tourism.

At the interface between the global and the local, a people-centred approach to planning and development is advocated to ensure that benefits are maximized for local areas, a sense of place and identity are retained, and the tourist experience is enhanced to the full. The text is unique in that it provides a summary and a synthesis of all of the major issues in global cultural tourism, which are presented in an accessible way using a diverse range of international case studies. This is a beneficial and valuable resource for all Tourism students.

New Tourism Ventures  (Paperback, 2nd ed): Dimitri Tassiopoulos New Tourism Ventures (Paperback, 2nd ed)
Dimitri Tassiopoulos
R629 R508 Discovery Miles 5 080 Save R121 (19%) In stock

Small and medium tourism enterprises (SMTEs) are considered to dominate the global tourism industry numerically, forming the backbone for the delivery of tourism offerings. These enterprises take the form of a range of hotels, bed-and-breakfast accommodation, travel agencies, restaurants, theme parks, events companies, resorts, tourist guides and tour operators, to mention a few. This second edition provides a definitive grounding of how to create and manage tourism ventures. This edition takes an entrepreneurial and managerial approach to the subject, underpinning the various concepts associated with tourism entrepreneurship. The subject is discussed within the context of international best practice and research.

Managing tourism services: Vol 3 - A Southern African Perspective (Paperback): A. Bennett, C.J. Jooste, L. Strydom Managing tourism services: Vol 3 - A Southern African Perspective (Paperback)
A. Bennett, C.J. Jooste, L. Strydom
R595 R546 Discovery Miles 5 460 Save R49 (8%) Shipped within 7 - 10 working days

This edition of managing tourism services strives to promote and instill a strong customer-centric orientation in the reader. Therefore, the title places strong emphasis on service orientation and the content focuses on managerial functions as means of enhancing the experience of the tourist. This has led to the introduction of new chapters such as service people management and the consequence of tourism. Several existing chapters rewritten to enhance the customer-centric and service-orientated focus of this edition. Several new South African case studies and applications are included to ensure a truly South African perspective.

South African travel and tourism cases (Paperback): Alf Bennett, Richard George South African travel and tourism cases (Paperback)
Alf Bennett, Richard George
R525 R485 Discovery Miles 4 850 Save R40 (8%) Shipped within 7 - 10 working days

The travel and tourism industry in South Africa has shown steady growth over the last decade, and many education institutions have therefore introduced new courses to prepare students for careers in the travel and tourism industry. This title includes: southern African cases to help students grasp issues around the management of travel and tourism businesses; focuses on a range of practical business issues including marketing, financial management, operational issues, and social and environmental considerations; demonstrating the application of key travel and tourism management principles; provides students with a "behind-the scenes" perspective on what is required to manage a travel and tourism business.

Tourism entrepreneurs (Paperback): Melodi Botha, Felicit e Fairer-Wessels, Berendien Lubbe Tourism entrepreneurs (Paperback)
Melodi Botha, Felicit e Fairer-Wessels, Berendien Lubbe
R432 R357 Discovery Miles 3 570 Save R75 (17%) Shipped within 4 - 8 working days

Tourism entrepreneurs aims to provide students studying business management and tourism and emerging entrepreneurs, with the knowledge and skills to start and manage their own small business. It takes the reader through a process of understanding what tourism and the tourism industry is all about and where the entrepreneur fits into the industry, highlighting the importance of entrepreneurial activities within the tourism industry. The title allows readers to move from the conceptual stage to the writing of a business plan; this prepares the budding entrepreneur for - financing the venture; assessing the environment and market; identifying marketing opportunities; highlighting the risks involved and planning the financial management of the business; how a business should be managed to achieve success.

BTEC Tech Award in Travel and Tourism Student Book (Paperback): Steve Ingle BTEC Tech Award in Travel and Tourism Student Book (Paperback)
Steve Ingle
R513 Discovery Miles 5 130 Shipped within 7 - 12 working days

Written by an expert author team of BTEC teachers and professions, this Student Book includes: full coverage of all three components, structured to match the spec content broken down into 1 hour lessons to help with your planning and delivery plenty of case studies and examples that students can relate to additional features including key terms, 'did you know' sections and plenty of assessment practice

Hotel, Restaurant, and Travel Law (Hardcover, 7th edition): Karen Morris, Anthony Marshall, Norman G. Cournoyer Hotel, Restaurant, and Travel Law (Hardcover, 7th edition)
Karen Morris, Anthony Marshall, Norman G. Cournoyer
R1,716 R1,421 Discovery Miles 14 210 Save R295 (17%) Shipped within 8 - 13 working days

For students and practicing professionals in hospitality, travel and tourism as well as specialized paralegal work, Hotel, Restaurant and Travel Law: A Preventative Approach, 7th Edition, addresses legal issues confronted by managers in the hotel, restaurant, travel and casino industries. The emphasis is on prevention of legal violations. By reading the book, managers can appreciate and identify what actions and precautions are necessary to avoid, or at least minimize, the number of lawsuits. The book uses the case method, long recognized as a helpful approach to learning the often-complicated discipline of law. Readers will study decisions from actual cases in which hospitality establishments were sued, as well as what legal precedents were cited.

Tourism and Sex (Paperback, New edition): Stephen Clift Tourism and Sex (Paperback, New edition)
Stephen Clift; Edited by Simon Carter
R905 R759 Discovery Miles 7 590 Save R146 (16%) Shipped within 8 - 13 working days

The significance of travel and tourism in relation to the international epidemiology of sexually transmitted infections has been widely recognized for many years. With the appearance of AIDS/HIV, a new impetus has been given to research in this field and to the consideration of practical preventative initiatives targeting international travellers. Considerable attention has also been given to the impact which international tourism has had on the development of commercial sex industries in different destinations around the world. In particular, serious concerns have been expressed about the role of international tourism in promoting the sexual exploitation of children and young people. This edited collection of 16 chapters makes a contribution to this debate. It provides a comprehensive overview of research findings and discusses their implications for health - both for the international traveller and of the local communities in major tourism destinations.

BTEC Level 3 National Travel and Tourism Student Book 1 (Paperback): Gillian Dale BTEC Level 3 National Travel and Tourism Student Book 1 (Paperback)
Gillian Dale
R793 Discovery Miles 7 930 Shipped within 7 - 11 working days

Covers all mandatory and nine optional units, providing the breadth for tutors to tailor the course to their learners' needs and interests. Achieve your potential: Assessment activities in each unit give students plenty of practice to deepen their knowledge and understanding, and grading tips for every activity help them achieve the best possible grade. Edexcel's Assignment tips: Written and verified by experts in the BTEC team, there's invaluable unit-by-unit advice on how students can get the most from their BTEC course. Put yourself in the professionals' shoes: WorkSpace case studies take learners into the real world of work, showing them how they can apply their knowledge in a real-life context. Advice from former students on how current students can make their BTEC experience a stepping stone to success.

Small World (Hardcover, Revised edition): Martin Parr Small World (Hardcover, Revised edition)
Martin Parr
R714 R527 Discovery Miles 5 270 Save R187 (26%) Shipped within 7 - 12 working days
Event Studies - Theory, Research and Policy for Planned Events (Paperback, 4 New Edition): Stephen J. Page Event Studies - Theory, Research and Policy for Planned Events (Paperback, 4 New Edition)
Stephen J. Page
R1,023 Discovery Miles 10 230 Shipped within 7 - 11 working days
Tourism - A Modern Synthesis (with CourseMate and eBook Access Card) (Paperback, 4th edition): Stephen J. Page, Joanne Connell Tourism - A Modern Synthesis (with CourseMate and eBook Access Card) (Paperback, 4th edition)
Stephen J. Page, Joanne Connell
R739 R632 Discovery Miles 6 320 Save R107 (14%) Shipped within 8 - 13 working days

Tourism can be a challenging subject for students because it is both dynamic and susceptible to economic turbulence and shifts in trends. Tourism: A Modern Synthesis is an essential textbook for tourism students looking for a clear and comprehensive introduction to their studies which helps overcome these challenges. The authors apply a strong business approach to the subject reflecting developments in the teaching and content of modern courses and the text covers both key principles and contemporary themes and issues at a global scale. It is the ideal guide to tourism for students across all levels, serving as a point of reference throughout their course.

Human Resource Management for the Tourism, Hospitality and Leisure Industries - An International Perspective (Paperback, New... Human Resource Management for the Tourism, Hospitality and Leisure Industries - An International Perspective (Paperback, New Ed)
Tom Baum 1
R1,153 R961 Discovery Miles 9 610 Save R192 (17%) Shipped within 8 - 13 working days

Human Resource Management for the Tourism, Hospitality and Leisure Industries uses a strategic and issues-driven approach to present a reflective analysis of how human resource evolves in the context of international tourism, hospitality and leisure. Drawing on wide-ranging, international academic and application sources to illustrate the debates and vital issues that exist within people management in this sector, this book is designed to develop students' critical understanding of why things operate in the manner that they do and how the international context creates diversity in the application of management principles. In addition, this process of reflecting on human resource issues will allow students to arrive at ideas and solutions that will assist them in the workplace.

The Globalization of Tourism and Hospitality - A Strategic Perspective (Paperback, 2nd Revised edition): Tim Knowles, Joudalla... The Globalization of Tourism and Hospitality - A Strategic Perspective (Paperback, 2nd Revised edition)
Tim Knowles, Joudalla El-Mourhabi, Dimitrios Diamantis
R1,194 R993 Discovery Miles 9 930 Save R201 (17%) Shipped within 8 - 13 working days

The Globalization of Tourism & Hospitality is an innovative textbook that provides a fresh insight into the strategic rationale behind the globalization of the tourism & hospitality industry. The book draws on the unique backgrounds of the author from different regions of the world to give a truly international perspective on the issues covered.

Literature and Tourism - Essays in the Reading and Writing of Tourism (Paperback, Standard Edition): Hans Christian Andersen,... Literature and Tourism - Essays in the Reading and Writing of Tourism (Paperback, Standard Edition)
Hans Christian Andersen, Mike Robinson
R907 R762 Discovery Miles 7 620 Save R145 (16%) Shipped within 8 - 13 working days

Literature - through both its texts and its authors - has often been an important inspiration for tourists. And tourism, in turn, has long inspired literature. Through analysis of literature from North America, the British Isles and Europe drawn from contrasting periods and across a range of genres and forms, Literature and Tourism provides a detailed and in-depth explanation of the changing inter-relationship between literature and tourism.

Tourism Planning and Destination Marketing (Hardcover): Mark Anthony Camilleri Tourism Planning and Destination Marketing (Hardcover)
Mark Anthony Camilleri
R1,335 Discovery Miles 13 350 Shipped within 7 - 12 working days

Destination marketing relies on planning, organisation, and successful strategies and tactics. Tourism Planning and Destination Marketing provides an in-depth understanding of the tourism marketing environment, including destination branding, distribution channels, etourism, digital media, and sustainable and responsible tourism practices. It is a useful guide for tourism marketers, including destination management organisations (DMOs), who are increasingly using innovative tools and evolving technologies to engage with prospective visitors. Moreover, this title sheds light on the latest developments in travel, hospitality, festivals and events, as the contributing authors have critically analysed the global tourism marketing environments that comprise a wide array of economic, socio-cultural, technological and environmental realities. This book explores advances in tourism planning and destination marketing theory for the interest of both researchers and scholars. Furthermore, it is an invaluable resource for a wide range of industry practitioners, including consultants, senior executives and managers who work for destination management organisations, tourism offices, hotels, inbound/outbound tour operators and travel agents.

Managing the Tourist Destination (Paperback, New edition): Frank Howie Managing the Tourist Destination (Paperback, New edition)
Frank Howie
R889 R747 Discovery Miles 7 470 Save R142 (16%) Shipped within 8 - 13 working days

Fully illustrated with case studies, this book introduces both the theory and practice of destination management and related professional and academic areas. With student exercises, questions and discussion points throughout, Managing the Tourist Destination provides comprehensive textbook coverage for students on higher education and professional courses. Inter-relating theory and practice throughout, Frank Howie provides a comprehensive guide to the planning, management and sustainable development of tourist destinations. Considering both professional and academic aspects of the subjects, Howie examines the differing demands of a variety of types of destination - from big cities and resorts to rural and protected areas. Illustrated throughout with informative figures and photographs, the text is fully supported with questions and exercises to aid self-study.

Gay Tourism (Paperback, New edition): Michael T. Luongo, Carry Callister, Stephen Clift Gay Tourism (Paperback, New edition)
Michael T. Luongo, Carry Callister, Stephen Clift
R818 R690 Discovery Miles 6 900 Save R128 (16%) Shipped within 8 - 13 working days

Since the mid-90s there has been increased interest in the phenomenon of gay tourism. Researchers are examining the range of cultural, social, psychological and health issues that are affecting men and lesbians on their travels. This, the first book on the subject, defines gay tourism and is a benchmark for future research on this very important and often misrepresented market. Contributors include Martin Cox, Mark Graham, Howard Hughes, Matthew Link, Claudia Miller, Thomas Roth, Douglas Sanders, Richard Scholey, Michael Stuber and Philip Want.

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