The authors of this book provide clear guidelines on the many
aspects of knowledge, skill and management expertise increasingly
required by all counselling services. Due consideration and
detailed advice is given on a broad range of essential issues, from
setting up a counselling service to customer relations and quality
control.
Topics examined include: implications of funding; budgeting;
staffing; location and furnishing of premises; daily working
routines; how to ensure a competent, professional, safe and ethical
working practice; and the sheer complexities of being a manager of
therapists.
General
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