As a new manager, you've got your work more than cut out for you:
all new skills to learn, different personalities to deal with, and
greater responsibilities to fulfill. The New Manager's Tool Kit
arms you with the fast, practical advice you need to: increase
productivity; unlock hidden talent in your people; work with
different types of employees; communicate effectively with your
reports; diagnose problems; coach good or problematic employees;
turn on teamwork; avoid burnout; eliminate conflict; and, even
nurture the next generation of managers! You'll learn how to
understand and work with fundamental personal and interpersonal
components of your job including attitude, assertiveness, and
managing stress and anger. You'll also discover powerful techniques
for mentoring and motivating employees, optimizing performance, and
encouraging positive and productive communication. In addition, the
book covers issues of special relevance to today's workplace, such
as retention, diversity, rapid or unexpected change, different
generations in the workforce, disabilities, harassment, workplace
violence, and more. Ranging from basic skills to those more
advanced, The New Manager's Tool Kit helps you take on the many
challenges of management without missing a beat, offering you
advice, encouragement, and practical, no-nonsense methods for
immediately succeeding in your new role. "Useful at every level of
an organization, it is a practical and comprehensive guide to
becoming a skilled manager of people." (Peter Schwartz, Chairman,
Monitor Global Business Network, and author of The Art of the Long
View Don & Sheryl Grimme are co-owners of GHR Training
Solutions). They train companies and government agencies, including
Pfizer, AOL, Nestle-Purina, NASA, and the Veterans Administration,
and speak at national conferences. Based in South Florida, the
Grimmes travel throughout the US to deliver their training and
speaking services.
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