How do you approach difficult decisions? Decision making is an
integral part of business and technology, as well as almost every
other facet of life. Now there is a uniquely practical book that
can help you tackle your next decision with confidence.
In Making Robust Decisions: Decision Management for Business,
Service, and Technical Teams, you will learn: why decision making
can be so difficult; how to address the challenges that uncertain,
conflicting, incomplete, or evolving information present; and how
to achieve robust decisions despite the varied personalities and
perspectives on your team.
Combining more than ten years of study of decision support,
cognitive psychology, product development, and business management
with modern Artificial Intelligence concepts, Making Robust
Decisions gives you the tools you need to produce optimal
decisions-those that make good use of available information,
achieve buy-in from all parties, and yield the best possible
results.
Packed with practical examples and case studies, Making Robust
Decisions strikes a middle ground between self-help books that,
while interesting in theory, may not help with real-world problems
and highly technical analysis texts. It provides some methods you
can implement right away and others that you and your organization
can grow into. It is readable, useful, and readily applicable to a
wide variety of decision-making problems.
The methods introduced in Making Robust Decisions can help with
such varied issues as selecting a concept, managing a portfolio,
choosing a vendor, evaluating a proposal, selecting from
architecture options, choosing a design, and determining whether to
make or buy an item. Theysupport military selection of the best
course of action (COA), Analysis of Alternatives (AoA), and
homeland security strategies.
Making Robust Decisions includes chapters on making estimates,
working with decision teams, framing problems, the influence of
belief, and using AccordO decision-making software to support
robust decisions. It includes decision-making templates and
demonstrates how the methods described support Design for Six Sigma
practitioners and provide help in un-sticking the OODA Loop. If
you're in the business of making difficult decisions while managing
uncertainty, risk, and team conflict, then discover the new,
effective techniques presented in Making Robust Decisions.
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