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Books > Business & Economics > Business & management > Management & management techniques > Project management
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ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2015 standard - Increasing the Quality of an Organization's Outputs (Hardcover, 7th edition)
Loot Price: R6,081
Discovery Miles 60 810
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ISO 9000 Quality Systems Handbook-updated for the ISO 9001: 2015 standard - Increasing the Quality of an Organization's Outputs (Hardcover, 7th edition)
Expected to ship within 12 - 17 working days
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Completely revised to align with ISO 9001:2015, this handbook has
been the bible for users of ISO 9001 since 1994, helping
organizations get certified and increase the quality of their
outputs. Whether you are an experienced professional, a novice, or
a quality management student or researcher, this is a crucial
addition to your bookshelf. The various ways in which requirements
are interpreted and applied are discussed using published
definitions, reasoned arguments and practical examples. Packed with
insights into how the standard has been used, misused and
misunderstood, ISO 9000 Quality Systems Handbook will help you to
decide if ISO 9001 certification is right for your company and will
gently guide you through the terminology, requirements and
implementation of practices to enhance performance. Matched to the
revised structure of the 2015 standard, with clause numbers
included for ease of reference, the book also includes: Graphics
and text boxes to illustrate concepts, and points of contention;
Explanations between the differences of the 2008 and 2015 versions
of ISO 9001; Examples of misconceptions, inconsistencies and other
anomalies; Solutions provided for manufacturing and service
sectors. This new edition includes substantially more guidance for
students, instructors and managers in the service sector, as well
as those working with small businesses. Don't waste time trying to
achieve certification without this tried and trusted guide to
improving your business - let David Hoyle lead you towards a better
way of thinking about quality and its management and see the
difference it can make to your processes and profits!
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