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Books > Social sciences > Politics & government > Public administration
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The Dynamics of Performance Management - Constructing Information and Reform (Paperback)
Loot Price: R871
Discovery Miles 8 710
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The Dynamics of Performance Management - Constructing Information and Reform (Paperback)
Series: Public Management and Change series
Expected to ship within 12 - 19 working days
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Efficiency, Innovation, Results, and Accountability - These,
advocates claim, are the fruits of performance management. In
recent decades government organizations have eagerly embraced the
performance model - but the rush to reform has not delivered as
promised. Drawing on research from state and federal levels,
Moynihan illustrates how governments have emphasized some aspects
of performance management - such as building measurement systems to
acquire more performance data - but have neglected wider
organizational change that would facilitate the use of such
information.In his analysis of why and how governments in the
United States have made the move to performance systems, Moynihan
identifies agency leadership, culture, and resources as keys to
better implementation, goal-based learning, and improved outcomes.
How do governments use the performance information generated under
performance systems? Moynihan develops a model of interactive
dialogue to highlight how performance data, which promised to
optimize decision making and policy change for the public's
benefit, has often been used selectively to serve the interests of
particular agencies and individuals, undermining attempts at
interagency problem solving and reform. A valuable resource for
public administration scholars and administrators, "The Dynamics of
Performance Management" offers fresh insight into how government
organizations can better achieve their public service goals.
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