First published in 1922, this volume aimed to contribute to our
understanding of the complexities which shape attitudes and
behaviour at work. Based on material obtained from a survey of
workers employed by a single firm - who operate production systems
as widely as different as continuous-flow chemical production and
yarn spinning - this book highlights features of the production
system which are crucial in influencing attitudes and behaviour
within the work setting. Through a comparison of craftsmen and
semi-skilled workers, it also illustrates the influence of
differences of expectations upon work attitudes and behaviour. The
authors reject any approach which could be called technologically
determinist but nonetheless seek to show that a comparative
approach to the study of behaviour in organizations may still
fruitfully take as its starting-point technology and the systems of
control which are devised for the planning and execution of the
task.
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