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Managing at the Speed of Change - How Resilient Managers Succeed & Prosper where Others Fail (Paper only) (Paperback, New Ed)
Loot Price: R1,258
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Managing at the Speed of Change - How Resilient Managers Succeed & Prosper where Others Fail (Paper only) (Paperback, New Ed)
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"Change doctor" and corporate-crisis intervener Conner explains why
some managers instinctively thrive on change while others founder
and fail, and how the latter can learn to be more like the former.
The "baseline pattern" for successful management of an increasing
pace of corporate change (amounting to continual "future shock,"
says Conner) is resilience - which the author defines as consisting
of an optimistic rather than fearful outlook; clear goals; the
ability to draw on all of one's inner and outer resources;
efficiency in allocating and/or conserving those resources; and
foresight in place of hindsight. But one or more combinations of
seven additional "support patterns" may (and probably will) kick
in. Tangled webs of positive and negative emotional, cultural, and
organizational tendencies, these affect everyone from technical
assistants to the corporate chieftain and include the nature of
change itself, which causes employees to accelerate their desire
for control; the process of change, which a successful manager must
insure does not exact a greater price than the price of not
changing; the fixed organizational roles of change, which include
"sponsors," "agents," and "targets," and which must be consciously
and carefully assigned; a natural resistance to change, which must
be transformed from denial to acceptance and from informed
pessimism to implementation; the commitment to change, which
requires fostering; the variable of corporate culture, which
dictates how management presents and orchestrates change; and
synergy, or the capacity for teamwork. Conner's purpose is to take
the mystery out of change, which he does with such additional tips
as how to increase one's store of change "assimilation points," and
how to teach resilience to employees. A schematic diagram that will
prove both useful and reassuring but that fails to address the
layperson's most basic question about change: Why must it happen at
all? (Kirkus Reviews)
A source for anyone - from mid-level through to top-level
executives - who needs to implement business decisions on time and
within budget. The author illustrates that change needs to be made
quickly, effectively, economically and with as little political
fallout as possible. His methods should teach today's managers to
negotiate these transitions by teaching them what distinguishes
resilient people from those who suffer future shock and why major
change is difficult to assimilate. It teaches the key elements and
the flow of events involved in human transition; what roles are
central to change in organizational settings; how people become
committed to change; why organizational culture is so important to
a change's success; and why teamwork is at the heart of achieving
change objectives. Organizations need to start managing at the
speed of change to meet today's challenges with confidence. The
book is based on case studies from leading international
organizations such as AT&T and Pepsi-Cola.
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