"Swans, Swine, and Swindlers" addresses a core, contemporary
question: What steps can we take to better anticipate and manage
mega-crises, such as Haiti, Katrina, and 9/11?
This book explores the concept of "messes." A mess is a web of
complex and dynamically interacting, ill-defined, and/or wicked
problems; their solutions; and our conscious and unconscious
assumptions, beliefs, emotions, and values. The roots of messes can
be classified as "Swans" (the inability to surface and test false
assumptions and mistaken beliefs), "Swine" (the inability to
confront and manage greed, hubris, arrogance, and narcissism), and
"Swindlers" (the inability to confront, detect, and stop unethical
and corrupt behavior). Working systematically with this concept and
these classifications, authors Can M. Alpaslan and Ian I. Mitroff
reveal that all crises are messes; one must learn to understand and
manage them as such.
They then provide tools and frameworks that readers can use to more
effectively deal with the crises of today and tomorrow. Drawing on
ideas from research areas as diverse as human development,
philosophy, rhetoric, psychology, and high reliability
organizations, this book aims to be the definitive guide for a new
era in crisis management. Therefore, it is a must-have for
practitioners, scholars, and students who study and deal in
real-life crises.
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