Good conversation is at the heart of networking, meetings,
interviews, negotiations and raising your profile. It can ease your
way in work, enabling you to build alliances, create strong
relationships with staff, bosses and clients, succeed at
interviews, motivate and inspire. But conversation is something
most of us were never taught! We learn to speak as babies, but how
conversation actually works is something most of us pick up only
haphazardly, and many have yet to learn. Why is it some of us are
stuck for words, but others blabber or can t stop? What is it that
some people have naturally which enables them to converse
comfortably and easily, to engage people and build better
relationships? The Art of Conversation will show you step by step
how to converse skillfully and enjoyably with other people, at
home, at work, on the phone and in the street- even if you re
daunted now, discover the difference good conversation can make in
every aspect of your life. Learn to: -Overcome the most common
block to good conversation- fear; find out how to break the silence
and keep the conversation going - Understand the different types of
conversation and how they work- which topics and language are
suitable for the occasion - Learn simple methods for being heard
and understood, including speaking clearly and audibly, listening
well and using non-verbal communication - Find out how to hold a
conversation in tricky situations, including how to disagree, how
to speak to those in authority and people you find difficult -Use
conversation to form relationships, improve friendships, make the
sale, chat people up, to learn, influence and persuade.
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