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The Regulation of Water and Waste Services (Hardcover)
Loot Price: R3,325
Discovery Miles 33 250
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The Regulation of Water and Waste Services (Hardcover)
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Total price: R3,345
Discovery Miles: 33 450
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The public water supply, urban wastewater and urban waste
management services are essential to the well-being of citizens,
public health and economic activities. These are generally provided
under natural or legal monopoly, so there is no incentive for
utilities to search for greater efficiency and effectiveness and as
such there is an increasing prevalence of such risks for users. For
these reasons, society can significantly benefit from the existence
of regulatory intervention capable of introducing greater balance
in the relationship between utilities and their users. The
Regulation of Water and Waste Services: An Integrated Approach
(Rita-Ersar) presents a practical integrated regulatory approach to
these water and waste services. This approach is called the
ARIT-ERSAR model and it is capable of contributing to the promotion
of access by citizens to these services that is tending towards the
universal. These services are provided with suitable quality by
utilities at socially acceptable prices and with an acceptable
level of risk. This approach consists of a regulation model with
two major areas of intervention: structural regulation of the
sector and regulation of the performance of the utilities. The
components of structural regulation are contributions to
organisation, legislation, information and sectoral capacity
building. The performance regulation of utilities consists of legal
and contractual regulation, economic regulation, quality of service
regulation, drinking water quality regulation and user interface
regulation. Author: Jaime Melo Baptista, Chairperson of the Water
and Waste Services Regulatory Authority, ERSAR, Portugal
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