Business Process Management (BPM) has become one of the most
widely used approaches for the design of modern organizational and
information systems. The conscious treatment of business processes
as significant corporate assets has facilitated substantial
improvements in organizational performance but is also used to
ensure the conformance of corporate activities. This Handbook
presents in two volumes the contemporary body of knowledge as
articulated by the world's leading BPM thought leaders. This second
volume focuses on the managerial and organizational challenges
ofBPM such as strategic and cultural alignment, governance and the
education of BPM stakeholders. As such, this book provides concepts
and methodologies for the integration of BPM. Each chapter has been
contributed by leading international experts. Selected case studies
complement their views and lead to a summary of BPM expertise that
is unique in its coverage of the most critical success factors of
BPM.
The second edition of this handbook has been significantly
revised and extended. Each chapter has been updated to reflect the
most current developments. This includes in particular new
technologies such as in-memory data and process management, social
media and networks. A further focus of this revised and extended
edition is on the actual deployment of the proposed theoretical
concepts. This volume includes a number of entire new chapters from
some of the world's leading experts in the domain of BPM.
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