This first-of-its-kind survey covers both the basics of information
technology and the managerial and political issues surrounding the
use of these technologies. Unlike other works on information
systems, this book is written specifically for the public sector
and addresses unique public sector issues and concerns. The
technical basics are explained in clear English with as little
technical jargon as possible so that readers can move on to
informed analysis of the public policy issues surrounding
government's use of MIS. This practical tool includes end of
chapter summaries with bridges to upcoming chapters, numerous boxed
exhibits, thorough end-of-chapter notes and a bibliography for
further reading.
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