Workplace Basics is the first book in DTR Inc.'s series for
classroom and on the job work readiness and customer service
training. This is the second edition of the book, published in
November of 2013.
A complete volume including all four modules with additional
instructor tools is now available. Visit
www.DTRConsulting.BIZ/workreadiness.htm for more information.
At the end of each book are two workplace scenarios where things
go right and things go wrong. Use the scenarios in the books as
read and discuss exercises after teaching the material in the book,
or to create your own certification tests.
This first book, Workplace Basics, covers topics that all workers
need to know, that many employers assume they do know, but that
many workers, in reality, do not know. This often leads to
supervisors and managers becoming very frustrated with workers who,
otherwise, would be top performers.
The book starts by explaining the profit motive of businesses and
the relationship between profits and job security and employee
compensation. The goal is to clearly demonstrate that employees'
life goals are closely aligned to the success of the company for
which they work.
After this introduction, the book covers behaviors that employees
need to follow help ensure a successful workplace, which in turn,
helps keep the company profitable and everyone employed. Topics
include: absenteeism, tardiness, use of sick days, proper grooming,
safety in the workplace, how life style and habits away from work
impacts work, avoiding harassment and discrimination at work,
dating in the workplace, being dependable, being responsible, the
difference between raises and promotions, and more.
In addition to being valuable for existing employees, this book is
ideal to use as part of a company's new employee orientation
process.
General
Imprint: |
Createspace Independent Publishing Platform
|
Country of origin: |
United States |
Series: |
Dtr Inc.'s Work Readiness Certification Training, 1 |
Release date: |
December 2012 |
First published: |
December 2012 |
Authors: |
Jay Goldberg
|
Dimensions: |
229 x 152 x 6mm (L x W x T) |
Format: |
Paperback - Trade
|
Pages: |
118 |
ISBN-13: |
978-1-4812-0772-0 |
Categories: |
Books >
Social sciences >
Education >
Careers guidance >
Industrial or vocational training
|
LSN: |
1-4812-0772-5 |
Barcode: |
9781481207720 |
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