This book sets out to describe the personal experiences of a state
worker in Missouri as she attempted to implement educational reform
programmes in the late 1980's. This was a critical time in America
as other states were mandating new regulations to improve the
quality of schools. Problems emerged such as lack of resources,
bureaucratic red tape, and a dysfunctional administrative structure
caused chaos, hampering the ability of the state workers to
regulate and administer the new programmes. Some of the
superintendents who did not believe in the new programmes resisted
by abusing state funds and witholding information so teachers could
not participate. This is a timely case study as legislators play a
more important role in developing schools and the state will become
the responsible agency to implement reform. Madsen's experience
verifies the policy implementation literature and cites several new
theoretical perspectives on the important role of the state agency
in determining the success or failure of mandated reform
programmes. The study indicates the need for state agencies to
change their perspectives from regulation to service orientation if
reform programmes are to succeed in schools.
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