Leaders are usually held responsible for the trust, health and
success of an organization, but it is the culture of organizations
that provides the true foundation for these important factors. The
leader's personality and skills influence how a trustful
environment and working relationship is created, but the
organization has a culture, tradition and experience of its own
which influences the leader's success. The level of trust in an
organization's culture will ultimately determine whether or not it
is trustful, healthy and successful.
Based on the interview of current and former chief executive
officers from profit and non profit organizations to record their
experiences in creating trust in their environment and their
perceptions of the health of their organizations. The collected
data reveals:
- The qualities of a "trusted" leader;
- How they created trust or;
- How trust was destroyed in organizations;
- How leaders worked in distrustful environments;
- How to create a more healthy organization.
This timely work will be of interest to organizations and
occupational sociologists, human resource workers, social
psychologists, and students of management courses.
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