Relying on a series of empirical workplace studies as well as an
extensive review of psychological, sociological and educational
literature, the authors develop a framework for examining human
competence as a process of networked expertise. Networked expertise
refers to competencies that arise from social interaction,
knowledge sharing, and collective problem solving. These are
embedded in communities and organized groups of experts and
professionals. Cognition and intelligent activity are not only
individual and mental processes but ones which rely on
socio-culturally developed cognitive tools. These include physical
and conceptual artifacts as well as socially distributed and shared
processes of intelligent activity embedded in complex social and
cultural environments. Networked expertise is relational in nature.
It is constituted in interaction between individuals, communities,
and larger networks supported by cognitive artifacts, and it
coevolves with continuously transforming innovative knowledge
communities.
The focus of the book is on analyzing the socio-cognitive
foundations of human intelligent activity. The authors examine
theories and models that help to understand individual and social
aspects of processes of learning, development of expertise,
knowledge creation, and innovation. These processes are studied
both in the contexts of education and work, and are illuminated
with numerous examples, and interview data. The main topics covered
are the development of expertise, distributed cognition and shared
expertise, collaborative and cultural learning, and inquiry-based
and computer-supported learning processes. The basic tenet of the
book is that knowledge sharingshould be a core value in all
organizations. This is the first step of answering to the
challenges of emerging knowledge society.
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