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Hidden Attractions of Administration - The Peculiar Appeal of Meetings and Documents (Hardcover)
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Hidden Attractions of Administration - The Peculiar Appeal of Meetings and Documents (Hardcover)
Series: Routledge Studies in the Sociology of Work, Professions and Organisations
Expected to ship within 12 - 17 working days
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The Open Access version of this book, available at
http://www.taylorfrancis.com/books/e/9781003108436, has been made
available under a Creative Commons Attribution-Non Commercial-No
Derivatives 4.0 license. This book argues that the expansion of
administrative activities in today's working life is driven not
only by pressure from above, but also from below. The authors
examine the inner dynamics of people-processing organizations-those
formally working for clients, patients, or students-to uncover the
hidden attractions of doing administrative work, despite all the
complaints and laments about "too many meetings" or "too much
paperwork." There is something appealing to those compelled to
participate in today's constantly multiplying and expanding
administration that defies popular framings of it as merely
pressure from above. Hidden Attractions of Administration shows in
detail the emotional attractiveness, moral conflicts, and almost
magical features that administrative tasks often entail in today's
organizations, supported by ethnographic studies consisting of over
200 qualitative interviews and participant observations from ten
organizational settings and contexts across Sweden. The authors
also question and complement explanations in administration-related
research that have previously been taken for granted, arguing that
it is a simplification to attribute all aspects of the change to
New Public Management and instead taking into account what the
classic sociologist Georg Simmel called an Eigendynamik: a
self-reinforcing tendency that, under certain circumstances, needs
only a nudge in an administrative direction to get going. By
applying ethnography to issues of bureaucratization and meeting
cultures and by drawing on findings in emotional sociology and
social anthropology, this volume contributes to both the sociology
of work and the study of human service organizations and will
appeal to scholars and students working across both areas.
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