Organizations of all types and sizes, whether they are a business,
educational institution, healthcare provider, or house-of-worship,
need to plan for the possibility of violent acts that may impact
its people, assets, and activities. Preventing and Managing
Violence in Organizations: Workplace Violence, Targeted Violence,
and Active Shooters provides a comprehensive approach to addressing
workplace violence, active shooter and assailant events, and other
forms of targeted violence. The book takes a unique perspective
that the prevention and management of violence in an organization
is a risk and business management issue, rather than a siloed
security issue. As such, the book's objective is to help
organizations develop a program for preventing and managing
violence that can be integrated into their day-to-day overall
business management approach. The main theme of the book is that
any program to prevent and manage violence in an organization needs
to be an inclusive process: where everyone in the organization is
viewed as a risk maker and risk taker, and therefore, a risk
manager. The emphasis is on building a risk and security awareness
culture in the organization so that everyone throughout the
organization is aware and part of the solution. The book recognizes
that many, if not most, organizations do not have a dedicated chief
security officer to oversee the prevention and management of
violence. It also recognizes that many resource allocation
decisions are made by business managers, not the security manager.
While other books approach this issue from a security perspective,
this book takes the perspective that providing a safe and secure
environment within the organization, and protecting its people,
assets, and activities, is a business management imperative.
Therefore, the book emphasizes the need to promote a risk and
security awareness culture that is integrated into the
organization's system of management and all its activities and
functions. The "Introduction" section of the book includes a brief
description of violence in organizations and the imperative for
integrating the prevention and management of violence into the
organization's overall business management strategy. The
"Framework" section helps business, human resource, risk, security,
and safety managers build a programmatic framework to support
prevention and management of violence in all the organizations
activities. The "Tactics and Control Measures" section provides
tactical and operational advice and tools on methods to prevent,
respond to, and recover from potentially violent events. For
organizations that have adopted an ISO, Robust Process Improvement,
or Six-Sigma management systems approach, they will immediately
recognize that the elements described in the framework can be
integrated seamlessly into their overall management system
approach. Preventing and Managing Violence in Organizations
illustrates a systems approach for preventing and managing violence
in organizations that can also be used for managing other types of
operational risks. Security managers will find the book useful for
integrating security in the organization's day-to-day activities-as
an integral part of these activities-rather than an add-on
activity. Security professionals will be able to present their
program from a business and risk management perspective.
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