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Books > Business & Economics
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The Hidden Rules of Successful Negotiation and Communication - Getting to Yes! (Paperback, Softcover reprint of the original 1st ed. 2014)
Loot Price: R1,389
Discovery Miles 13 890
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The Hidden Rules of Successful Negotiation and Communication - Getting to Yes! (Paperback, Softcover reprint of the original 1st ed. 2014)
Series: Management for Professionals
Supplier out of stock. If you add this item to your wish list we will let you know when it becomes available.
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Negotiations in professional or private life often take
an unsatisfactory course due to stress, confrontation
with aggressive or unfair behavior, or because of
overwhelming situations. Negotiations generally require a thorough
preparation, strategy and a sophisticated tactic to make us feel
safe in the presentation of our goals and arrive at a mutually
satisfactory outcome. Conventional books about negotiations are
usually limited to strategies and techniques, but leave out
elements of psychological communication and emotional intelligence,
which include non-verbal communication and empathy, which in turn
are essential for successful negotiation. Therefore, this book on
the one hand constitutes the essential techniques and strategies in
the context of negotiation, but also considers "soft
skills" without which negotiations cannot be successful. This
book presents practical examples in dealing
with situations such as salary, contract and sales
negotiations. In particular on context and time appropriate
negotiation techniques; analyzing negotiation partners and
their motives; interpret group processes, and how to successfully
implement negotiation psychology.
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