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Books > Business & Economics > General

Black Like You - An Autobiography (Paperback, New Edition): Herman Mashaba, Isabella Morris Black Like You - An Autobiography (Paperback, New Edition)
Herman Mashaba, Isabella Morris 4
R300 R277 Discovery Miles 2 770 Save R23 (8%) Ships in 5 - 10 working days

Herman Mashaba rose from humble beginnings to become one of South Africa’s wealthiest and best-known entrepreneurs, as well as Mayor of Johannesburg.

His remarkable story begins in a small village in Gauteng, where we meet the cocky youngster who refused to settle for a future that offered nothing. Forced to drop out of university, the determined young man fought to establish the first black-owned haircare company in South Africa. Mashaba struggled every day of his life – against apartheid, with its demeaning laws, and against his competitors to grab market share for his business. In the process, Mashaba learnt lessons that few business schools teach today.

This is a story of survival, and of determination in adversity. It is also a love story between Herman and Connie, his wife of 35 years, who embarked on this journey together. Mashaba shows the importance of having a vision, daring to dream it, and then making it happen. This inspiring book will leave you with the question: “If he did it, why can’t I?”

Magnetiize - Stop the chase. Understand the change. Take control of your future. (Paperback): John Sanei Magnetiize - Stop the chase. Understand the change. Take control of your future. (Paperback)
John Sanei
R345 R318 Discovery Miles 3 180 Save R27 (8%) Ships in 5 - 10 working days

Today disruption is a part of our daily business vocabulary. We’re all aware of it, and yet many of us still struggle to cope with fast-paced change. How do we take control of our future? What can we do to stop chasing and start attracting – start MAGNETiiZING – the life we want?

In his bestselling What’s Your Moonshot?, global speaker and trend specialist John Sanei explained how the world is changing exponentially. In his follow-up Magnetiize, he challenges business leaders, employees and individuals to become future-ready, asking a selection of thoughtprovoking questions along the way: Is your organisation profit-led or purpose-led? Are you building a fast-paced flash-in-the-quarterly-profit-balancesheet-pan or an elegant legacy? Are you a bystander of disruption or a creator of the future? Are you running away from the darkness or towards the light? How can you find your purpose and build a life in which you attract to you the future of your own making? In answering these and other questions, John explains how to inspire the best people to work with you; how to build an army of superfans (not just clients and consumers); how to build a culture that creates disruption itself (rather than being disrupted); and, ultimately, how to rethink the world we live in.

It’s time to reevaluate the concept and measures of success.

It’s time to stop chasing life, and to MAGNETiiZE the life you want.

Intelligence Isn't Enough - A Black Professional's Guide To Thriving In The Workplace (Paperback): Carice Anderson Intelligence Isn't Enough - A Black Professional's Guide To Thriving In The Workplace (Paperback)
Carice Anderson
R295 R264 Discovery Miles 2 640 Save R31 (11%) Ships in 9 - 14 working days

Intelligence Isn’t Enough will empower Black professionals, entering the workforce or already at work, teaching them to survive and thrive in the corporate environment.

Anderson, with vast experience at top companies as a professional development manager and coach, shares her knowledge. Insider status has given her access to revelatory industry trends and insights on the harsh realities of corporates. Often, Black professionals struggle the most and become demotivated early on in their professional lives as they lack the necessary skills, most of which aren’t taught at university.

This book will help Black professionals strategically perform in their careers. The author uses her own experience as a mentor, teacher and researcher, as well as the advice and personal anecdotes from 30 successful Black leaders to guide the reader.

By mastering the balance between working on versus working in your career you can start making more strategic decisions critical to your success and advancement in the workplace.

Betting On A Darkie - Lifting The Corporate Game (Paperback): Mteto Nyati Betting On A Darkie - Lifting The Corporate Game (Paperback)
Mteto Nyati 2
R375 R335 Discovery Miles 3 350 Save R40 (11%) Ships in 9 - 14 working days

Mteto Nyati knew as a schoolboy in Mthatha, working at his mother’s store, that he wanted to fix and build things. After completing his studies at Natal University, he turned down a Rhodes scholarship and headed for Jo'burg to take up a position at Afrox. He was the only black engineer and the advice he received was ‘don’t mess up’. 

He didn’t and today is one of South Africa’s top CEOs. This is his inspirational story. 

Skin In The Game - Everything You Need Is Already Inside You (Hardcover): Jane Wurwand Skin In The Game - Everything You Need Is Already Inside You (Hardcover)
Jane Wurwand
R537 Discovery Miles 5 370 Ships in 10 - 15 working days

Uncover the unique qualities within YOU that will lead you to find your true purpose, a meaningful career, and show you how to live your biggest life.

"I know I have a bigger purpose, but how can I find it?" Dermalogica founder Jane Wurwand shows you how to turn your unique traits and experiences - especially the ones you may think are your biggest setbacks, into the tools you need to make your dreams a reality.

This is not a memoir. This is the journey of how Jane, and how you can find yourself and purpose by harnessing the resilience and creativity within you to drive your own success.

Sharing lessons learned, from starting a business on 14,000 dollars of self-funding to growing a multi-million-dollar international brand with a cult-like following, Jane takes you through her real-world experience so you can learn:

  • How to look inward to find your true purpose and let it guide you to live your biggest life.
  • How to discover what type of work will fulfill you and infuse your life with meaning and value.
  • How to overcome seemingly insurmountable challenges between the life you’re living now and the life you know you deserve.
  • How to achieve great success by doing what you love.

Business leaders, professionals, entrepreneurs—you don’t have to feel stuck or frustrated any longer, get ready to find your purpose and start living your biggest life. After applying the lessons in Skin in the Game, you will be able to look towards a new future, confident in the choices you are making in your life, in your career, and in your impact on the world.

Reading Skin in the Game, you discover the ‘why’ behind Dermalogica’s business model, that the Harvard Business Review called ‘brilliant’, and how the brand turned a skincare product line and salon training platform into a recognized symbol of women’s entrepreneurship around the world.

Think Again - The Power Of Knowing What You Don't Know (Paperback): Adam Grant Think Again - The Power Of Knowing What You Don't Know (Paperback)
Adam Grant
R345 R308 Discovery Miles 3 080 Save R37 (11%) Ships in 5 - 10 working days

Bestselling author, smart thinking guru and TED podcast star, Adam Grant returns with a compelling guide to changing your mind.

Why do we refresh our wardrobes every year, renovate our kitchens every decade, but never update our beliefs and our views? Why do we laugh at people using computers that are ten years old, but yet still cling to opinions we formed ten years ago?

There's a new skill for the modern world that matters more than raw intelligence - the ability to change your mind. To have the edge we all need to develop the flexibility to unlearn old beliefs and adapt when the evidence and the world changes before us.

Told through fascinating stories, informed by cutting-edge research and illustratedwith amazing insights from Adam Grant's conversations with people such as Elon Musk, Hilary Clinton's campaign team, top CEOs and leading scientists, this is the ultimate guide to keeping your thinking fresh, learning when to question your ideas and update your own opinions, and how to inspire those around you to do the same.

Thinking, Fast And Slow (Paperback): Daniel Kahneman Thinking, Fast And Slow (Paperback)
Daniel Kahneman 3
R380 R339 Discovery Miles 3 390 Save R41 (11%) Ships in 5 - 10 working days

In his mega bestseller, Thinking, Fast and Slow, Daniel Kahneman, world-famous psychologist and winner of the Nobel Prize in Economics, takes us on a groundbreaking tour of the mind and explains the two systems that drive the way we think.

System 1 is fast, intuitive, and emotional; System 2 is slower, more deliberative, and more logical. The impact of overconfidence on corporate strategies, the difficulties of predicting what will make us happy in the future, the profound effect of cognitive biases on everything from playing the stock market to planning our next vacation―each of these can be understood only by knowing how the two systems shape our judgments and decisions.

Engaging the reader in a lively conversation about how we think, Kahneman reveals where we can and cannot trust our intuitions and how we can tap into the benefits of slow thinking. He offers practical and enlightening insights into how choices are made in both our business and our personal lives―and how we can use different techniques to guard against the mental glitches that often get us into trouble. Topping bestseller lists for almost ten years, Thinking, Fast and Slow is a contemporary classic, an essential book that has changed the lives of millions of readers.

How To Start A Side Hustle - A Playbook For A New Economy (Paperback): Nic Haralambous How To Start A Side Hustle - A Playbook For A New Economy (Paperback)
Nic Haralambous
R295 R264 Discovery Miles 2 640 Save R31 (11%) Ships in 9 - 14 working days

Everyone has an idea that they believe could be a business. As you read this blurb that idea is in your head, isn't it? But so is the fear of failure, the apprehension to take that first step and the concern that you don't have what it takes.

Very few people take the leap but with the economy turned upside down by Covid-19, there is no better time to get started on your side hustle – to experiment and generate extra income.

Entrepreneur Nic Haralambous has spent 20 years building businesses, learning the hard lessons and figuring out what it takes to launch a side hustle. In this book, he helps you take the first steps towards that side hustle you’ve been dreaming about.

‘In a time when success is a mere hashtag and self-worth is determined by adoration on Instagram, it’s tempting to think that success is instant and easy. But the truth is that most of us are failing every day. Testing. Iterating. Trying. Even in the face of overwhelming odds. So how you make the jump? If you have a side hustle, how do you scale it? Nic’s personal journey, his humorous style and engaging stories from the trenches of business will help you – the true entrepreneur – make some sense of the madness.’ – Vusi Thembekwayo

‘Practical. Personable. Searingly honest. Everyone should have a side hustle. But not before reading this book.’ – Bruce Whitfield

Outliers - The Story of Success (Paperback): Malcolm Gladwell Outliers - The Story of Success (Paperback)
Malcolm Gladwell 5
R295 R185 Discovery Miles 1 850 Save R110 (37%) In Stock

Why do some people achieve so much more than others? Can they lie so far out of the ordinary?

In this provocative and inspiring book, Malcolm Gladwell looks at everyone from rock stars to professional athletes, software billionaires to scientific geniuses, to show that the story of success is far more surprising, and far more fascinating, than we could ever have imagined.

He reveals that it's as much about where we're from and what we do, as who we are - and that no one, not even a genius, ever makes it alone.

Outliers will change the way you think about your own life story, and about what makes us all unique.

Food Sustainability and the Media - Linking Awareness, Knowledge and Action (Paperback): Marta Antonelli, Pierangelo Isernia Food Sustainability and the Media - Linking Awareness, Knowledge and Action (Paperback)
Marta Antonelli, Pierangelo Isernia
R2,936 Discovery Miles 29 360 Ships in 10 - 15 working days

Food Sustainability and the Media: Linking Awareness, Knowledge and Action is the first book to explore the roles that the media plays in raising awareness, spurring action, and increasing understanding about food security and global sustainability issues. The book addresses the means of leveraging traditional and new media to advance food and sustainability discourse by linking awareness, knowledge, and action. The book links sustainability and food security in media communication to address different topics, including the way climate change is framed by the media, key factors of success and failure in NGOs, public and corporate communication, and climate change denial.

Atomic Habits (Exp) (Paperback): James Clear Atomic Habits (Exp) (Paperback)
James Clear 1
R587 R467 Discovery Miles 4 670 Save R120 (20%) Ships in 10 - 15 working days
Monetising Innovation (Hardcover): Gautam Borah Monetising Innovation (Hardcover)
Gautam Borah
R914 Discovery Miles 9 140 Ships in 10 - 15 working days

Innovation is the key to survival, more so for a business organization. But how well does your company Innovate? Does your strategy recognize the need for Innovation? Does the company have a process for Innovation that captures and converts potential ideas into commercially viable product? Do you have continuous stream of offerings that hit the market with success? More critical, how do you measure the success of Innovation efforts? ICaM (Innovation capability Model) is a framework that answers to the Innovation needs of a business organization. Predicated on extensive field research, academic study and professional experience of experts, it delineates the critical Innovation Drivers that an organization needs to focus to stay innovative. ICaM can help in: Creating a baseline on Innovation capability in numerical terms Identifying the Innovation drivers to focus Creating a clear focus on commercial benefits from an Innovation Improving top and bottom lines of a business The book uses case studies from various sectors to help the users to connect to real life application. This book is a vital read for anyone who wants to use Innovation as a key market differentiator.

Knowledge Innovation Strategy (Hardcover): Parag Kulkarni Knowledge Innovation Strategy (Hardcover)
Parag Kulkarni
R921 Discovery Miles 9 210 Ships in 10 - 15 working days

Get off the Giant Wheel! `Strategy' and `innovation' are terms that have increasingly lost their meaning in today's cut-throat business environment. This book gives these words a fresh meaning to advocate new pathways for change, showing us how to turn grave adversities into lifetime opportunities. Knowledge Ocean Strategy shows us how companies like Aquachill, AirTight Networks, Serum Institutes, Mapro, Ketan Food Exports, PARI, Tata Group, Chitale Dairies and Aditya Auto Test could find simple, refreshing solutions to complex problems to create their own uncontested knowledge space. In this seminal book, innovation strategist and knowledge innovation expert, Parag Kulkarni challenges competition-based strategies and those based on a mere `more for less' paradigm using classic examples to unfold effective strategies based on associative knowledge building. In the midst of fierce competition and a turbulent market, Knowledge Ocean Strategy presents an important breakthrough in innovation and strategic business thinking and will be a great motivator for organisations that aim to expand knowledge boundaries beyond competitive landscape. It will also help making the transition from competition- to knowledge- centric; analysis- to synthesis-centric and isolation- to association-centric organization building; a systematic approach for a big leap and knowledge advantage.

Leadership by Proxy - The Story of Women in Corporate India (Hardcover): Poonam Barua Leadership by Proxy - The Story of Women in Corporate India (Hardcover)
Poonam Barua
R918 Discovery Miles 9 180 Ships in 10 - 15 working days

Leadership by Proxy" by Poonam Barua is a pioneering book that lays an archival milestone for creating a "brave new mindset" in corporate India and businesses worldwide -- that will genuinely embrace "balanced leadership" as a true goal of corporate enterprise, validate and verify equal opportunity with meritocracy, respect inclusive growth for women who form 50% of the world population, and best practices in the workplace that will reject homogenous all-male corporate leadership as a fundamental economic function - to bring optimum rewards of diversity to business growth and societal progress. The book is a steady and seminal personal narrative - with compelling corporate anecdotes and case studies - that provide a multi-faceted kaleidascope of how the women of corporate India have been progressively finding their voices in an unequal corporate world, collectively redefining gender-sensitive leadership, and aspiring for board positions - in hallways that have kept the women out of decision-making for over 100 years. The book is recommended reading for all business leaders, professionals, academics, acitivists, ngo's, women and men- who are looking for insights, perspectives, and roadmaps to build a vibrant common future - where differences are respected, and conservative leadership paradigms are re-defined by real-time changing, dynamic and vibrant stakeholders. "Its my time now !

Behavioural Economics in Consumer Policy - The Economic Analysis of Standard Terms in Consumer Contracts Revisited (Paperback):... Behavioural Economics in Consumer Policy - The Economic Analysis of Standard Terms in Consumer Contracts Revisited (Paperback)
Hanneke Luth
R2,420 Discovery Miles 24 200 Ships in 10 - 15 working days
Discipline Is Destiny - The Power Of Self-Control (Paperback): Ryan Holiday Discipline Is Destiny - The Power Of Self-Control (Paperback)
Ryan Holiday
R285 Discovery Miles 2 850 Ships in 10 - 15 working days

The inscription on the Oracle of Delphi says: 'Nothing in excess.' C.S. Lewis described temperance as going to the 'right length but no further.' Easy to say, hard to practice - and if it was tough in 300 BC, or in the 1940s, it feels all but impossible today. Yet it's the most empowering and important virtue any of us can learn.

Without self-discipline, all our plans fall apart. Here, Ryan Holiday shows how to cultivate willpower, moderation and self-control in our lives. From Aristotle and Marcus Aurelius, to Toni Morrison and Queen Elizabeth II, he illuminates the great exemplars of its practice and what we can learn from them.

Moderation is not about abstinence: it is about self-respect, focus and balance. Without it, even the most positive traits become vices. But with it, happiness and success are assured: the key is not more but finding the right amount.

King IV Report - Report On Corporate Governance For South Africa 2016 (Paperback): Institute of Directors King IV Report - Report On Corporate Governance For South Africa 2016 (Paperback)
Institute of Directors
R908 Discovery Miles 9 080 Ships in 4 - 8 working days

There have been significant corporate governance and regulatory developments, both locally and internationally since King III was issued in 2009.

Whilst listed companies are generally applying King III, NPO's, private companies and entities in the public sector have experienced challenges in interpreting and adapting King III to their particular circumstances.

King IV aims to be more accessible to all types of entities across sectors.

Misguided Virtue (Paperback): David Henderson Misguided Virtue (Paperback)
David Henderson
R308 Discovery Miles 3 080 Ships in 10 - 15 working days

The doctrine of Corporate Social Responsibility (CSR) now enjoys widespread support. Companies are enjoined not simply to seek profit but to demonstrate their 'corporate citizenship' by working with a range of stakeholders to further environmental and social as well as economic goals. Pressures for such behaviour have come from NGOs but have been taken up by academics, other commentators and multinational enterprises themselves. David Henderson examines the CSR doctrine, subjecting it to fundamental ciriticisms. In this controversial text he argues that, far from being harmless, its adoption threatens prosperity in poor countries as well as rich. It is likely to reduce competition and economic freedom and to undermine the market economy.

A CEO for All Seasons (Hardcover): Scott Keller, Carolyn Dewar, Vikram Malhotra A CEO for All Seasons (Hardcover)
Scott Keller, Carolyn Dewar, Vikram Malhotra
R567 R508 Discovery Miles 5 080 Save R59 (10%) Ships in 9 - 17 working days

From leading global management consulting firm McKinsey & Company and the minds behind the New York Times bestseller CEO Excellence comes a compact, insight-packed guide to navigating the distinct phases of leadership that every CEO must pass through on their way to mastery.

In the high-stakes world of corporate leadership, becoming a Fortune 500 CEO is an Everest-like ascent - with only the savviest managing to avoid falling off the mountain. In A CEO for All Seasons you'll find an essential climbing route that will take you through every stage. Featured in this tip-dense guide is wisdom from some of the world's most iconic leaders, including Dell Technologies' Michael Dell, Merck's Ken Frazier, Nasdaq's Adena Friedman, Morgan Stanley's James Gorman, Blackstone's Steve Schwarzman, ASML's Peter Wennink, and Chevron's Mike Wirth.

Unique in applying a number of sophisticated metrics to isolate the world's top 200 CEOs, reduce them to a representative sample, and then reap their wisdom, the McKinsey team, in A CEO for All Seasons, spotlights the specific stage-based hurdles that CEOs face. From preparing for the role to starting strong to sustaining momentum to ensuring a lasting legacy, the book leaves no segment of the journey unmapped. Along the way, it offers proven strategies for maintaining forward progress and, crucially, alerts readers to common blind spots that can sabotage success, as revealed by a detailed survey of thousands of executives.

Whether you're an aspiring leader or a new-to-the-job CEO - or even a board member wanting to better steward your company's performance - this is the compact, hands-on guide you've needed. Its compendium of pressure-tested tips is a must-have game changer for leaders at all levels.

Capitalism - A Global History (Hardcover): Sven Beckert Capitalism - A Global History (Hardcover)
Sven Beckert
R1,298 R1,131 Discovery Miles 11 310 Save R167 (13%) Ships in 18 - 22 working days

No other phenomenon has shaped human history as decisively as capitalism. It structures how we live and work, how we think about ourselves and others, how we organise our politics. Sven Beckert situates the story of capitalism within the largest conceivable geographical and historical framework in this fascinating new book.

Capitalism, argues Beckert, was born global. Emerging from merchant communities across Asia, Africa and Europe, capitalism’s radical recasting of economic life rooted itself only gradually. Then it burst onto the world scene, as European states and merchants built a powerful alliance that would propel them across the oceans. This epic drama corresponded at no point to an idealised dream of free markets. All along, state-backed institutions and imperial expansions shaped its dynamics.

Capitalism decentres the European perspective, highlighting agency, resistance, innovation and ruthless coercion around the world through to the present with the rise of Asian economies, particularly China. Sven Beckert doesn’t merely add up capitalism’s debits and credits in this monumental book, but allows us to think afresh about the past to help us re-imagine the future.

Leadership Strategy And Tactics - Field Manual (Paperback): Jocko Willink Leadership Strategy And Tactics - Field Manual (Paperback)
Jocko Willink
R299 R271 Discovery Miles 2 710 Save R28 (9%) Ships in 5 - 10 working days

Leadership Strategy and Tactics is the essential and practical guide to leadership and how to excel at it from Jocko Willink, the co-author of the number one New York Times bestseller Extreme Ownership.

Leadership is the most challenging of human endeavours. It is often misunderstood. It can bewilder, mystify and frustrate even the most dedicated practitioners. Leaders at all levels are often forced to use theoretical guesswork to make decisions and lead their troops.

It doesn’t have to be that way.

There are principles that can be applied and tenets that can be followed. There are skills that can be learned and manoeuvres that can be practised and executed. There are leadership strategies and tactics that have been tested and proven on the battlefield, in business and in life.

Retired Navy SEAL Officer Jocko Willink delivers his powerful and pragmatic leadership methodology that teaches how to lead any team in any situation to victory. Here, you will learn how to:

  • Deal with egos and the problems they cause
  • Earn and build trust with both your subordinates and superiors
  • Instil pride in your team, without creating arrogance
  • Overcome challenges presented by a micromanaging, indecisive or weak boss
  • Create a disciplined team that regulates itself
  • Use leadership as a tool to teach, mentor, train and correct behaviour of team members
  • Operate at a maximum level of efficiency – and reap the rewards

This book is step one towards becoming the commander of your own life. The rest is up to you.

Think Yourself Rich - A Step-by-Step Guide To Financial Independence (Paperback): Moroka Modiba Think Yourself Rich - A Step-by-Step Guide To Financial Independence (Paperback)
Moroka Modiba 2
R200 R185 Discovery Miles 1 850 Save R15 (7%) In Stock

Think Yourself Rich: A Step-by-Step Guide to Financial Independence is aimed at first-timeearners who want to put themselves on the right path to financial independence. It provides an easy-to-understand guide that explains in clear terms how to consciously choose and plan for a debt-free lifestyle and not only survive, but thrive, on the long-term journey towards financial freedom.

The book covers crucial issues about financial planning clearly and succinctly, including:

- Why it is important to get rid of all unnecessary debt as quickly as possible.

- When you should start saving or investing.

- How to plan for emergencies.

- How much and what kind of insurance you need.

- How much of your income you should save.

- How much of your income you should invest.

- Where, how and when you should invest.

Theoretical information about budgets, financial plans and investment (including all important terminology for various investment options) is interwoven with relevant reallife examples and scenarios that will inspire readers to set aside the time to design and write up a proper financial plan – and execute it. Each chapter builds on the previous one to help readers achieve their goals by sticking to their plans. This book will equip readers to take full control of their finances.

The Age of Extraction - How Tech Platforms Conquered the Economy and Threaten Our Future Prosperity (Paperback): Tim Wu The Age of Extraction - How Tech Platforms Conquered the Economy and Threaten Our Future Prosperity (Paperback)
Tim Wu
R380 R329 Discovery Miles 3 290 Save R51 (13%) Ships in 5 - 10 working days

Today’s tech platforms are some of history's most advanced tools for extracting as much as possible – data, attention, profit-margins – from everyone else. As they become essential, we are at risk of building an economy that is perpetually unfair for much of humanity.

Places and spaces where people can exchange information and goods have been at the heart of every economy and every civilization in history, but today’s global platforms - as provided by Amazon, Google, Apple, Meta and others - are different: instead of providing value they extract it, creating vast disparities in wealth and power between the haves and have-nots. For the first time in history, we have the ability to create sustainable prosperity for all, but currently that wealth is concentrated in a tiny number of hands. It isn't abundance that's the problem; it is distribution.

In this brilliantly engaging, frequently surprising account, Tim Wu, one of the world’s foremost experts on anti-monopoly law, draws on fascinating case studies in the history of technology's explosive rise to demonstrate emphatically that breaking monopolies will ultimately unleash creativity and growth - and reduce the vast inequality that inevitably leads to social upheaval and political chaos. Wu also sets out an alternative blueprint that preserves the economic flourishing that platforms catalyze, allowing tech platforms to play a major role in creating and sustaining an economic model of prosperity not just for the few but for the many.

Why Are We Yelling - The Art of Productive Disagreement (Paperback): Buster Benson Why Are We Yelling - The Art of Productive Disagreement (Paperback)
Buster Benson
R395 Discovery Miles 3 950 Ships in 10 - 15 working days

'This is a life-changing book. Read it three times and then give a copy to anyone you care about. It will make things better' – Seth Godin, author of This is Marketing

'All you need is Buster Benson. His methods are instantly actionable, [and] his writing is funny and relatable' – Adam Grant, author of Originals

Why Are We Yelling is Buster Benson's essential guide to having more honest and constructive arguments.

The way we argue is broken. Whether it’s about Brexit, the existence of ghosts, the best burger in the city or who’s allowed to sit in your favourite chair, we end up digging our heels in and yelling at one another or choosing to avoid heated topics entirely. There has to be a better way.

Buster Benson, a Silicon Valley entrepreneur with two decades of experience facilitating hard conversations at some of the biggest tech companies in the world, recommends eight things to try in order to make disagreements more productive. By applying these eight new habits, we can flip frustrating, unproductive disagreements into ones that bear fruit and bring people closer together.

In this book you'll master practical skills to make your disagreements more productive by:

- Understanding four ways of disagreeing that are more valuable than simply ‘winning’ the argument
- Identifying the kind of argument you’re having so you know how best to negotiate it
- Articulating the best possible version of your opponent’s argument before attacking it

With this toolkit we can explore more possibilities and perspectives in the world, simply because we’ll no longer be afraid to wade into scary topics of conversation.

Customer What? - The honest and practical guide to customer experience (Paperback, Multilingual edition): Customer What? - The honest and practical guide to customer experience (Paperback, Multilingual edition)
R739 Discovery Miles 7 390 Ships in 10 - 15 working days
Free Delivery
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