This informative Field Guide to Intercultural Research is specifically designed to be used in the field, guiding the reader away from pitfalls and towards best practice. It shares valuable fieldwork challenges and experiences, as well as insights into key methodological debates and practical recommendations relevant to both new and seasoned researchers. Offering an international outlook and featuring insights from across four continents, this invaluable guide introduces new methods and approaches to data analysis, tackling various research phases, including perspectives from quantitative researchers. It focuses on the role of culture and the intercultural challenges that fieldworkers encounter, enticing readers into further conversations concerning the role of fieldwork in producing new knowledge. Expert contributors illustrate the benefits of field research in intercultural research not only to academic literature, but also to organisational policies and the societies within which we work and live. Including insights from the fields of ethnography and social anthropology, this cutting edge guide is crucial reading for all students and researchers of business and management studies as well as organisational development hoping to begin their foray into fieldwork, as well as experienced scholars looking for new approaches to field research. It will also benefit management professionals and consultants in need of an expanded knowledge-base for coFnducting action research or other interventions in organisations.

While the careers of secret agents have inspired many genres of popular culture, relatively little research has been carried out until now on spying as a profession. Through the lens of personnel management, the authors offer a unique and compelling analysis of secret service employee biographies and autobiographies, giving the reader an improved understanding of people management in all organisations. Personnel Management in Secret Service Organizations pinpoints key events in an agent’s career, focusing on how they enter their profession, how they perform espionage work; how they are trained and managed and what the circumstances of promotion and demotion might be, up to the point of exit from the profession (through retirement, capture, or death). Within this framework, it illustrates the ways that secret service organizations play a crucial role in contemporary societies. Drawing comparisons with personnel management in standard organizations, Personnel Management in Secret Service Organizations will be a valuable resource for researchers and students of management and organization. The use of narratology-inspired methods will appeal to younger scholars with an interest in organizational studies too.

Philanthropy plays an essential role in Muslim practice around the world. Using a new framing, Philanthropy in the Muslim World contributes to the literature by adding Muslim-majority countries that have not been previously included in cross-national philanthropy volumes as well as countries that have important Muslim minority communities. This book accomplishes five important tasks. First, it provides available research on different parts of the world where Muslims live and practice their faith and philanthropy. Second, it offers a cross-national understanding of philanthropy. Third, it illustrates the diversity and heterogeneity in philanthropic practice across different geographical contexts. It suggests that local culture, public policy, and regulations have an important role in defining local religious practice. Fourth, it helps us to understand how Muslims, in majority and minority contexts, seek to practice philanthropy after the terrorist attacks of 9/11/2001 and the Global War on Terror. Fifth, it pushes back against the notion of a ‘Muslim’ and ‘non-Muslim’ world, as these terms have little basis in either critical scholarship or Qur’anic discourse. In the academic world, the book will be important to those interested in the sociology of Islam, scholars of civil society and philanthropy, scholars interested in global philanthropy or Islam in a global context, and students in courses on Islamic faith and practice. However, this book would also be valuable for the non-scholarly educated reader including philanthropists, international NGOs, policy-makers, and practitioners who seek to understand how Muslim philanthropy can play an important role in social good interventions in different parts of the world.

This fascinating book comprises case studies of careers from 24 countries across the globe, highlighting culture-specific career issues, and encouraging reflection on one’s own career. Interwoven with current theoretical and empirical insights from career studies, it emphasises the importance of our respective contextual settings. Reflecting socio-political changes around the globe, the book discusses a range of factors that can influence career success, including personal characteristics, stability and change, boundaries and borders, and gender. Chapters examine key themes such as career reinvention, professional resilience in times of financial crisis, support for immigrants in transitioning to local labour markets, and the effect of Brexit on career motivations, across countries including Argentina, Canada, India, Japan, Nigeria, and Switzerland. Throughout the book, contributors consider three defined perspectives on careers – ontic, spatial, and temporal – to identify the fundamental aspects of careers around the world. Proposing new solutions to contemporary career issues, this book will be vital reading for students and teachers of human resource management, international business, organisational behaviour, economics and finance. It will also be beneficial for guidance counsellors, careers advisers and coaches, and HR professionals.

A Research Agenda for Sales presents a roadmap of the future of sales. Eight recognized sales scholars discuss ideas that scholars are exploring and that firms can use for success in hypercompetitive markets with demanding customers. Featuring original research and current developments in the field, the chapters focus on critical topics and provide answers to important questions by company leaders and sales scholars. Salespeople are leveraging technological developments and shaping the evolution of customer orientation. At the same time, there are challenges and opportunities from artificial intelligence and digitalization. This book looks at these topics and explores ways that entrepreneurs and family business owners can overcome sales challenges and use professional selling to grow their business as well as what can sales managers do to attract talented millennials and Gen Z salespeople and keep them motivated. Traditional sales concepts and process practiced in the developed economies may apply to emerging economies and one chapter looks at this process. Lastly, the book explores what business executives can do to promote an ethical climate while reducing salespersons' burnout and strain. Academically rigorous and user friendly, these pages explore timely concepts that are important for researchers, practitioners, and scholars in the sales field.

Addressing the unprecedented challenges facing public leaders brought about by the Covid-19 pandemic, this comprehensive Research Handbook reframes the public leadership debate by offering new ways of thinking about leadership practices. Bringing together contributions from leading scholars across the world, this insightful Research Handbook illustrates how the decisions made by global leaders today will have widespread consequences for future generations. Chapters evaluate innovative leadership models including cooperative leadership and spiritual leadership, analyse international perspectives on leadership in response to the Covid-19 pandemic, and discuss the role of public leadership in practice. Exploring important contemporary case studies including the issues of county lines in the UK and public leadership in the Small Island States of the Anglophone Caribbean (SIDS), it concludes by advocating for a new post-pandemic paradigm of public leadership. Focusing on learning from the practices and experiences of the Covid-19 pandemic, the Research Handbook will be essential reading for students and scholars in business management, economics, public leadership, and public policy and politics. It will also be beneficial for civil servants, politicians, and leadership practitioners in healthcare, education, and non-public sectors.

What distinguishes the truly exceptional from the merely great? After five years of writing The Profile, Polina Marinova Pompliano has studied thousands of the most successful and interesting people in the world and examined how they reason their way through problems, unleash their creativity, and perform under extreme pressure. The highest performers don’t use tricks or hacks to achieve greatness. They use mental frameworks that fundamentally change the way they see the world. They’ve learned how to unlock their hidden genius in order to reach their full potential. This book will help you do the same. After learning from the world’s most successful people featured inside, you will have a mental toolkit to help you tackle thorny problems, navigate relationships, and use creativity and resilience in times of uncertainty.

Business and human rights (BHR) is a rapidly developing field at the intersection of business, law, and public policy. Teaching Business and Human Rights is a practical guide and resource for the growing community of BHR teachers, students, and practitioners – from advocates and policymakers to business managers and investors. Chapter authors explain common BHR topics, suggest teaching approaches that work in the classroom, and identify helpful teaching resources. Chapters cover the building blocks of a BHR curriculum: foundational topics including corporate responsibility, human rights, and human rights due diligence; tools, such as legislation and litigation, to provide remedy and hold companies accountable for their human rights impacts; and the specific rights affected by businesses in different industries. Teaching BHR effectively has the potential to improve the protection of human rights as more individuals in the private sector, government and civil society work to advance the corporate responsibility to respect human rights. Professors and students, practitioners in the private sector, government and civil society, and scholars of BHR will find this thorough and comprehensive resource indispensable.

Providing an in-depth exploration of the formation, building, development, and evolutionary phases of sustainable alliances, this book presents a new perspective on organizational change that goes beyond modern institutions and offers practical insights on how to cope with paradoxes in the life cycle of alliances. Combining theoretical ideas, practical concepts, and critical reflections on the topic, this insightful and timely book supports the conception and progression of purpose-driven alliances which contribute to a more positive and sustainable world. The authors present a historical overview of alliances, as well as discussing the factors pertaining to the successes and failures of collaborating organizations. The book further outlines the life cycle of sustainable alliances, using the Global Alliance in Management Education (CEMS) and the Global Alliance for Banking on Values (GABV) as contemporary case studies. Analysing the strength and scope of alliances, it explores opportunities for these partnerships to contribute to a sustainable future. Offering inspiration and guidance for those looking to contribute to profound economic and social change, this book will be an invaluable resource for students and scholars of business management, international business, and sustainable development, as well as the new generation of business people. It will also be beneficial for consultants, leaders, and managers who are dedicated to the creation and development of global alliances.

This book is about inventions and innovation in U.S. Federal Laboratories. The inventions discussed are defined by the technology transfer mechanism known by the term invention disclosures, and the innovations that follow are outputs from the technology transfer process. The demonstrated positive relationships in the book's model are the groundwork for suggesting not only a rethinking of the extant empirical research, within the context of a knowledge production function, but also a refocusing of U.S. technology policy in support of technology transfer from Federal Laboratories. Invention, Innovation and U.S. Federal Laboratories brings a comprehensive and accessible discussion of technology transfer to academic researchers in economics, public policy, and public administration, as well as to policy makers and Federal Laboratory directors.

We all notice when the poor get poorer: when there are more rough sleepers and food bank queues start to grow. But if the rich become richer, there is nothing much to see in public and, for most of us, daily life doesn't change. Or at least, not immediately.

In this game-changing intervention, leading philosopher and economist Ingrid Robeyns exposes the true extent of our wealth problem, which has spent the past fifty years silently spiralling out of control. In moral, political, economic, social, environmental and psychological terms, she shows, extreme wealth is not only unjustifiable but harmful to us all - the rich included.

In place of our current system, Robeyns offers a breathtakingly clear alternative: limitarianism. The answer to so many of the problems posed by neoliberal capitalism - and the opportunity for a vastly better world - lies in placing a hard limit on the wealth that any one person can accumulate. Because nobody deserves to be a millionaire. Not even you.

Autonomous systems are on the frontiers of Artificial Intelligence (AI) research, and they are slowly finding their business applications. Driven mostly by Reinforcement Learning (RL) methods (one of the most difficult, but also the most promising modern AI algorithms), autonomous systems help create self-learning and self-optimising systems, ranging from simple game-playing agents to robots able to efficiently act in completely new environments. Based on in-depth study of more than 100 projects, Andrzej Wodecki explores RL as a key component of modern digital technologies, its real-life applications to activities in a value chain and the ways in which it impacts different industries. Artificial Intelligence in Management will help project leaders, decision makers and investors evaluate new autonomous projects and will serve as an inspiring guide for future research.

This is the most famous confidence-boosting book ever published; with sales of over 16 million copies worldwide Millions of people around the world have improved their lives based on the teachings of Dale Carnegie.

In How to Win Friends and Influence People , he offers practical advice and techniques, in his exuberant and conversational style, for how to get out of a mental rut and make life more rewarding. His advice has stood the test of time and will teach you how to make friends quickly and easily; increase your popularity; persuade people to follow your way of thinking; enable you to win new clients and customers; become a better speaker; and boost enthusiasm among your colleagues.

This classic book will turn your relationships around and improve your interactions with everyone in your life. Dale Carnegie, known as 'the arch-priest of the art of making friends', pioneered the development of personal business skills, self-confidence and motivational techniques. His books - most notably How to Win Friends and Influence People - have sold tens of millions worldwide and, even in today's changing climate, they remain as popular as ever.

This revised and extended second edition evaluates the diverse approaches to organizational change that have defined the field. Explaining the assumptions and implications that accompany these diverse philosophies, this book demystifies the complexities of conflicting perspectives and delivers valuable insights into the research and practice of organizational change.   Philosophies of Organizational Change employs a critical analysis of scholarly writings that have shaped the evolution of alternative perspectives on change. It examines twelve unique approaches to change, charting the territory from philosophy and theory to practice and implications. By uncovering the deep assumptions associated with organizational change, the book supplies readers with a comprehensive analytical toolkit with which to pursue change in an unprecedented era of organizational disruption. Offering a guide through contradictory approaches to implementing change, this book will appeal to scholars and researchers in organization theory. It will also be valuable for MBA and DBA students, as well as undergraduate business students engaging with critical debates on theories and tools for introducing change.

This book quantifies best practices for developing innovative products cost-effectively. Analyses of dozens of studies show how managing the work of people collaborating in parallel creates products faster, cheaper, and better in any organization. Concurrent systems deploy four kinds of practice simultaneously to synergistically achieve high performance: Strategy, Process, Organization, and Tools/Technologies (SPOT).Appendices in every chapter enable stakeholders to benchmark their practices against Best-in-Class standards and identify gaps. A 'Big Bang' index prioritizes best practices for improvement. A Composite Modelâ„¢ algorithm enables designers of product development systems to further boost performance capabilities by combining complementary practices additively and synergistically. Managers and stakeholders collaborate in using these unique methods to build a 'should be' vision of value development by closing gaps in their 'as is' system to achieve diverse competitive advantages.Case studies highlight how dozens of enterprises successfully implemented SPOT practices to improve their performance. A transformation assurance process (TAP) provides tactics for champions to co-lead a five-step change journey: (1) Envisioning, (2) Diagnosing, (3) Assessing, (4) Implementing, and (5) Improving.

The New York Times and No. 1 Wall Street Journal bestseller Blue Ocean Shift is the essential follow-up to the classic Blue Ocean Strategy, the 3.6 million copy global bestseller by world-renowned professors W. Chan Kim and Renee Mauborgne. Drawing on more than a decade of new work, Kim and Mauborgne show you how to move beyond competing, how to inspire people’s confidence and seize new growth, guiding you step by step through how to take your organization from a red ocean, crowded with competition, to a blue ocean of uncontested market space. By combining the insights of human psychology with practical market-creating tools and real-world guidance, Kim and Mauborgne deliver the definitive guide to shift yourself, your team, or your organization to new heights of confidence, market creation and growth. They show why non-disruptive creation is as important as disruption in seizing new growth. Blue Ocean Shift is packed with all-new research and examples of how leaders in diverse industries and organizations made the shift and created new markets by applying the processes and tools outlined in the book. Whether you are a cash-strapped start-up or a large, established company, a non-profit or national government, you will learn how to move from red to blue oceans in a way that builds people’s confidence so that they own and drive the process. With battle-tested lessons learned from successes and failures in the field, Blue Ocean Shift is critical reading for leaders, managers and entrepreneurs alike. You’ll learn what works, what doesn’t, and how to avoid the pitfalls along the way. This book will empower you to succeed as you embark on your own blue ocean journey. Blue Ocean Shift is indispensable for anyone committed to building a compelling future.

Our Elgar Concise Introductions are inspiring and considered introductions to the key principles in business, expertly written by some of the world’s leading scholars. The aims of the series are two-fold: to pinpoint the essential concepts of business and management, and to offer insights that stimulate critical thinking. Building on the current structural focus of the family firm discipline, this Concise Introduction provides a function-based, processual approach to the area. It rethinks the nature of the family firm, advancing a deeper understanding of its internal dynamics. Ramona Kay Zachary, Sharon M. Danes and Elisa Balabram offer comprehensive theories of the family firm, the best methods of investigation, and the relationships among the owning family, its business as well as how these are interconnected. Key Features: Accommodates cultural nuances In-depth exploration of conceptualizations of the family firm Addresses planned and unplanned change in family businesses Focus on the interface between the owning family and its business Analysis of the operational and relational processes in both the family and the business Concluding that both the owning family and its business have complexities such as operational, managerial, and relational processes that warrant further attention, this Concise Introduction will be essential reading for researchers and advanced students interested in entrepreneurship, family business and organisational behaviour. It will also be a key resource for family firm owners, practitioners and family business consultants.

THE MONEY SYNDROME lucidly describes mechanisms and processes in the circulation sphere of money and in the sphere of financing. It presents an inventory of effects that result from a basic flaw in the world monetary system. Understanding the root cause of quite a number of undesirable effects opens the prospect for solutions. The solution was first proposed almost a hundred years ago but it was not understood.We need this solution for our planet and for the sake of future generations.

A highly practical guide to help leaders make intentional choices and draw on their assets, thoughts, emotions, and behaviors to influence others, bridge differences, and initiate positive change. Reframing Change: How to Deal with Workplace Dynamics, Influence Others, and Bring People Together to Initiate Positive Change is based on the premise that if people act with integrity and learn to develop positive workplace relationships, a ripple effect can engender similar changes in the organization as a whole. Of extraordinary value to leaders, middle managers, and management students, it is a fresh and practical how-to manual for putting new ways of thinking to work in an organizational setting—one that backs its advice with results from a rapidly growing body of rigorous social science research. Organized around a series of essential skills, Reframing Change shows readers how to test assumptions about others, clear negative emotions and augment positive ones, build effective relationships, bridge cultural differences with people, deal with difficult situations, and initiate change in work environments. This advice is driven home with the stories of real people in real situations that explain key underlying principles, with a single storyline running through each chapter.

Employee sustainability and well-being have been increasingly important discussions in today's business world. Businesses may have difficulty implementing a successful long-term policy due to a lack of knowledge, limited resources, and a short-term focus; however, the effects have shown a potential strategic and growth advantage. Promoting employee sustainability is an important step towards greater competitive advantage, creation of added value to the business, and a greater identity among society and within the organization itself. Developing Diversity, Equity, and Inclusion Policies for Promoting Employee Sustainability and Well-Being analyzes the current state of employee sustainability policies, systematizes the factors that promote a more sustainable and healthier workplace, explores the implications of diversity and inclusion practices on the well-being of employees, and collects policy options aimed at finding solutions to enhance well-being. Covering topics such as emotional health, organizational behavior, and work satisfaction, this reference work is ideal for academicians, researchers, scholars, practitioners, policymakers, business owners, managers, government officials, instructors, and students.

Artificial intelligence is smarter than humans. It can process information at lightning speed and remain focused on specific tasks without distraction. AI can see into the future, predict outcomes and even use sensors to see around physical and virtual corners. So why does AI frequently get it so wrong and cause harm?

The answer is us: the human beings who write the code and teach AI to mimic our behaviour. Scary Smart explains how to fix the current trajectory now, to make sure that the AI of the future can preserve our species. This book offers a blueprint, pointing the way to what we can do to safeguard ourselves, those we love and the planet itself.

With powerful, clearly written advice on how to control and to reduce dramatically unemployment insurance compensation taxes, here is an authoritative, useful guide to the UIC system. The authors draw upon their extensive experience to detail intricacies and pitfalls in the UIC system; they provide principles and strategies to help employers avoid them. With information on documenting and warning employees in cases where discharge may be imminent, proper use of the information in this book can help protect a company against unwarranted UIC tax charges. The authors also guide employers through the appeals process, demonstrating how to prepare, organize, and present a UIC case. Also included are myths and misconceptions about the UIC system, a look inside a local UIC office, and in-depth examination of how to deal with the UIC decision process, from the local office to the highest level of administrative appeal.

This guide is an indispensible tool for anyone involved in hiring, discharging, or dealing with unemployment issues. Complete with sample forms and letters, a sample script of a typical UIC hearing, and comprehensive glossary, Controlling Unemployment Insurance Costs is a unique resource for employers in the private sector, and can also be used effectively by federal, state, and local government agencies. Human resource managers in universities and schools, non-profit organizations, and attorneys and paralegals will also find it valuable.