Even though terrorism poses an increasing threat to multinational companies, corporate leaders can thwart attacks by learning to navigate the complexities of foreign governments, social unrest, and cultural dissonance. Multinational corporations are on the front lines of terrorism and cyberattacks—two of the world's biggest threats to global security. How can corporate leaders mitigate their organizations' risks and develop an infrastructure that detects and deters a security menace before it happens? This timely reference lays out essential political context and historical background to help executives identify contemporary threats and understand the interconnections between threat dynamics in an increasingly dangerous international environment. This compelling work is organized into seven chapters. The beginning chapters profile the specific risks for multinational companies and detail which global—and regional—factors might propagate violence targeted at American-based businesses. Next, two historical case studies on terrorist assaults at Tigantourine and Mombasa illustrate how counterterrorism can successfully thwart potential attacks against business targets. The final part describes industrial espionage and criminal activity and then outlines a corporate counterterror blueprint to combat the prospect of terrorism, providing specific recommendations for preventative measures.

Decision making is the critical key to survival in the future. It is the contention of this book that we must increase our understanding of organizational decision making in general and ethical decision making in particular. Ethics underlies much of what happens in modern organizations. Organizations, which institutionalize ethics, develop a culture based on ethical values and consistently display them in all their activities. They derive a number of positive benefits: improved top management control, increased productivity, avoidance of litigation and an enhanced image that attracts talent and the public's good will.

The major aim of this book is to provide a better understanding and integration of the variables that are important to institutionalizing ethics within any organization. It pays particular attention to decision making, organizational culture, the role of management, and groupthink. Clear lessons from real firms' experiences are drawn: firms can counteract and turnaround unethical behavior by learning to cope with inevitable conflicts, by introducing disagreement as part of the decision making process, by installing an effective training program and by changing employee-employer contracts. The author takes corporate CEOs, human resource managers and scholars from understanding the problem, to what it takes to establish, institutionalize and maintain ethics in organizations.

Established by New York stockbroker Juan Trippe in 1927, the story of Pan Am is the story of US-led globalisation and imperial expansion in the twentieth century, with the airline achieving the vast majority of ‘firsts’ in aviation history, pioneering transoceanic travel and new technologies, and all but creating the glitz, style and ambience eulogised in Frank Sinatra’s ‘Come Fly with Me’. Bryce Evans investigates an aspect of the airline service that was central to the company’s success, its food; a gourmet glamour underpinned by both serious science and attention to the detail of fine dining culture. Modelled on the elite dining experience of the great ocean liners, the first transatlantic and transpacific flights featured formal thirteen course dinners served in art deco cabins and served by waiters in white waist-length jackets and garrison hats. As flight times got faster and altitudes higher, Pan Am pioneered the design of hot food galleys and commissioned research into how altitude and pressure affected taste buds, amending menus accordingly. A tale of collaboration with chefs from the best Parisian restaurants and the wining and dining of politicians and film stars, the book also documents what food service was like for flight attendants, exploring how the golden age of airline dining was underpinned by a racist and sexist culture. Written accessibly and with an eye for the glamour and razzamatazz of public aviation history, Bryce Evans' research into Pan Am airways will be valuable for scholars of food studies and aviation, consumer, tourism, transport and 20th century American history.

All businesses today face increasing pressure from customers and legislation to improve their sustainability credentials. Moreover, companies' employees and shareholders are demanding the same. Yet, many companies are playing catch-up and urgently need to get on track for the future. This book explains how companies - small or large - can do that in a series of practical stages. The authors adopt a method that asks a series of questions that then require brutally honest answers to, that then go on to develop guaranteed actions for companies to implement. For any business owner or manager who realize the importance of running a sustainable business, but do not know where to start, this book provides an essential springboard. It all adds up to a roadmap towards the next decade - and for businesses to remain relevant and resilient.

Diversity is an issue that is pervasive in this globalized world. As most countries are eager to ensure they are as diverse and inclusive as possible, broadening the hemispheres of diversity in the workplace is a crucial step. Consciously or unconsciously, individuals tend to change the way they treat coworkers in the workplace based on gender, age, and religion. In order for businesses across the globe to achieve inclusive workplace cultures, further study is required on the best practices, challenges, and strategies of implementing diversity into policy. Global Perspectives on Maintaining Gender, Age, and Religious Diversity in the Workplace captures insights into global perspectives on issues, challenges, and solutions for mitigating gender, age, and religious diversity-related matters in the workplace. The book aims to highlight policies and practices prevalent in a variety of sectors in different countries around the globe. Covering topics such as cross-cultural leadership, diversity policy, and wellbeing, this reference work is crucial for business owners, managers, human resources professionals, researchers, scholars, academicians, practitioners, instructors, and students.

Have you heard about artificial intelligence (AI) and big data but felt they are technologies too big or too complicated for you or your business? Do you imagine AI as a Hollywood science fiction stereotype or something in the far and distant future? Take heart. AI is none of those things. It’s part of our everyday lives, and it has the power to transform your business. This book will put AI, big data, the cloud, robotics, and smart devices in context. It will reveal how these technologies can dramatically multiply any businesses—including yours—by strategically using your data’s latent, transformative potential. Noted business leader, data consultant, and Columbia professor Asha Saxena has distilled her twenty-seven years of experience teaching Fortune 500 leaders in this powerful and insightful book. In The AI Factor, business leaders will learn how to understand the data they already have and how to use it innovatively to grow their businesses using Saxena’s unique methodology.

Do you ask yourself what this ‘agility hype’ is actually about and in what cases agility really creates benefits? Would you like to know how to make processes more agile? Do you fancy the idea of using agile methods but don't know how to explain it to your ISO 9001 auditor? This is the book you’ve been waiting for! Written from a quality management professional’s point of view, it offers useful solutions and practical advice concerning the use of agile practices in ISO 9001-based quality management systems. Agility for organisations is defined and described in a structured way. It is shown in detail how agile practices can be integrated into a QM system while maintaining the ISO 9001 certification. You will find out what needs to be considered when systemically incorporating agile practices, and how to balance the benefits and limitations of agility in organisations. Based on a qualitative, intersectoral research initiative, this book provides unique, state-of-the-art information and valid arguments for focused organisational development. It is intended for professionals such as quality managers, innovation managers, auditors of ISO management standards, organisational developers and managers who lead ISO 9001-certified companies.

A definitive guide to the metaverse: why it's important, why it matters to society, and how to create a metaverse that works for all of us --------------- 'Brimming with big and convincing arguments about where human life is heading' Arianna Huffington --------------- The metaverse is a vision of how the next generation of the internet will operate. Many people believe it is the future. But what will that future look like? An immersive digital playground? The next generation of online gaming? Or just the latest manifestation of our human tendency to create other realities? Herman Narula argues that it is all of these things and more. His vision of the metaverse, deeply rooted in history and psychology, looks to the Egyptians, whose concept of death inspired them to build the pyramids, to modern-day sports fans whose fantasy leagues are as competitive as the real thing, and finds that humanity has always sought ways to supplement our day-to-day lives with a rich diversity of alterative immersive experiences. Virtual Society reveals why the metaverse offers a new universe of ideas that gives everyone the chance to create, explore and find meaning. It's an essential guide for anyone who wants to understand the true shape of our virtual future. --------------- Reader reviews 'This book unlocked my understanding of the Metaverse in a completely new refreshing way. This is a must read book which needs to be introduced in every school curriculum globally for our upcoming metaversial society and "fulfilment economy".' ***** 'I've been trying to follow what tech professionals and commentators mean when talking about the metaverse over the last two years. Herman's description of what the metaverse may become, however, is by the far the most compelling. What makes it compelling is the fact that it is routed in human history. The metaverse is not a new concept; and you don't need a degree from Cambridge to understand it.' *****

Backed by over 25 years of original research, The Leadership Challenge Workshop is an intense discovery process created by best-selling authors, Jim Kouzes and Barry Posner. The Workshop demystifies the concepts of leadership and leadership development and approaches it as a measurable, learnable, and teachable set of behaviors, establishing a unique underlying philosophy--leadership is everyone's business. This Participant Workbook provides everything needed for high-impact workshops for participants.

How do we cooperate – in social, local, business, and state communities? This book proposes an Outcome-Based Cooperative Model, in which all stakeholders work together on the basis of trust and respect to achieve shared aims and outcomes. The Outcome-Based Cooperative Model is built up from an extensive analysis of behavioural and social psychology, genetic anthropology, research into behaviour and culture in societies, organisations, regulation, and enforcement. The starting point is acceptance that humanity is facing ever larger risks, which are now systemic and even existential. To overcome the challenges, humans need to cooperate more, rather than compete, alienate, or draw apart. Answering how we do that requires basing ourselves, our institutions, and systems on relationships that are built on trust. Trust is based on evidence that we can be trusted to behave well (ethically), built up over time. We should aim to agree common goals and outcomes, moderating those that conflict, produce evidence that we can be trusted, and examine our performance in achieving the right outcomes, rather than harmful ones. The implications are that we need to do more in rebasing our relationships in local groupings, business organisations, regulation, and dispute resolution. The book examines recent systems and developments in all these areas, and makes proposals of profound importance for reform. This is a new blueprint for liberty, solidarity, performance, and achievement.

It's one thing to come up with a good business idea, and quite another to marshal the people, money, and other resources entrepreneurs need to make the dream a successful reality. That's why most businesses fail within the first two years. "The Entrepreneur's Guide to Successful LeadershiP" helps budding moguls make it out of the toddler phase of entrepreneurship and into adolescence and adulthood with confidence. A concise and practical guide to leading smaller enterprises, the book is based on a proven, nine-step model of effective leadership developed by Dan Goldberg--the founder of the For Eyes optical chain--and entrepreneur and educator Don Martin. Step by step, readers learn what real leadership looks like and how to lead and grow the successful enterprise.

Creating a vibrant business starts with understanding who you are, say the authors, and then coming up with a vision, mission, and strategy. That's the easy part. The hard part is to execute the strategy in line with your dreams, while using effective, ethical tactics to establish the business and prosper. Seasoned hands, the authors make that job easier, while helping entrepreneurs understand what makes employees tick and helping them become their productive best. The hard work not only gets easier, say the authors--it pays off as entrepreneurs watch their fledgling businesses take graceful flight. This book is a treasure chest that provides key insights and methods in the form of real-life stories, humor, strategies, techniques, exercises, checklists, templates, and other resources. Each illustrates in a unique way how good leaders achieve powerful results. Many books on leadership are gimmicky. "The Entrepreneur's Guide to Successful LeadershiP" focuses--in clear, simple, and direct terms--on the essential fundamentals, the blocking and tackling, required for business success.

New small business owners are constantly pressured to play a major role in the economic growth of their respected nation. However, revitalizing how individuals think, research, teach, and implement performance strategies to improve the operations of these small businesses is critical to entrepreneurial success. Reshaping Entrepreneurship Education With Strategy and Innovation is an essential reference source that discusses strategies to overcome performance barriers as well as implementation of effective entrepreneurial processes based on a wide range of global issues. Featuring research on topics such as authentic leadership, business ethics, and social entrepreneurship, this book is ideally designed for entrepreneurs, business professionals, scholars, researchers, students, and practitioners seeking coverage on innovative performance operations of small businesses.