Do you ask yourself what this ‘agility hype’ is actually about and in what cases agility really creates benefits? Would you like to know how to make processes more agile? Do you fancy the idea of using agile methods but don't know how to explain it to your ISO 9001 auditor? This is the book you’ve been waiting for! Written from a quality management professional’s point of view, it offers useful solutions and practical advice concerning the use of agile practices in ISO 9001-based quality management systems. Agility for organisations is defined and described in a structured way. It is shown in detail how agile practices can be integrated into a QM system while maintaining the ISO 9001 certification. You will find out what needs to be considered when systemically incorporating agile practices, and how to balance the benefits and limitations of agility in organisations. Based on a qualitative, intersectoral research initiative, this book provides unique, state-of-the-art information and valid arguments for focused organisational development. It is intended for professionals such as quality managers, innovation managers, auditors of ISO management standards, organisational developers and managers who lead ISO 9001-certified companies.

Even though terrorism poses an increasing threat to multinational companies, corporate leaders can thwart attacks by learning to navigate the complexities of foreign governments, social unrest, and cultural dissonance. Multinational corporations are on the front lines of terrorism and cyberattacks—two of the world's biggest threats to global security. How can corporate leaders mitigate their organizations' risks and develop an infrastructure that detects and deters a security menace before it happens? This timely reference lays out essential political context and historical background to help executives identify contemporary threats and understand the interconnections between threat dynamics in an increasingly dangerous international environment. This compelling work is organized into seven chapters. The beginning chapters profile the specific risks for multinational companies and detail which global—and regional—factors might propagate violence targeted at American-based businesses. Next, two historical case studies on terrorist assaults at Tigantourine and Mombasa illustrate how counterterrorism can successfully thwart potential attacks against business targets. The final part describes industrial espionage and criminal activity and then outlines a corporate counterterror blueprint to combat the prospect of terrorism, providing specific recommendations for preventative measures.

The Insightful Leader is the secret formula for claiming your best leadership and using it to achieve unlimited success. Traditional leadership coaching asks leaders to substitute ineffective behaviors with alternatives, without addressing the underlying internal beliefs that reinforce the old behaviors. After months of successfully trying to change, a leader may suddenly face stressors at work—a looming deadline or a difficult negotiation—that trigger counterproductive behavior, resulting in guilt, shame, and frustration. The Insightful Leader first helps readers to recognize ineffective behaviors that may be connected to one or more of ten "superpowers," or overused strengths. Readers embark on a step-by-step process, identifying their superpowers and understanding the strengths of these superpowers as well as when their overuse may cause them to be perceived as egotistical or manipulative. Having deepened their understanding of their superpowers, leaders then use them as a catalyst to discover adversity they may have faced in their past. The book guides them to uncover survival beliefs held over from these experiences and to reprogram them such that they no longer trigger self-destructive habits but instead focus on recent successes. Finally, tips are provided to help leaders to successfully sustain this transformation.

Younger, leaner, and more innovative organizations have thrived in recent years despite the disruptions caused by Covid-19. For startups, the current scenario depicts an encouraging framework: they have demonstrated a strong and innate ability to adapt, finding new solutions to cope with changing economic conditions. To better understand the post-pandemic world, author Nicola Capolupo examines the shifts in training programs for startups in business incubators (hubs) from an entrepreneurial and organizational learning perspective. To intercept current shifts in training processes, Entrepreneurial Learning Evolutions in Startup Hubs comprise those levers that have led lean structures to adopt a holistic view in delivering organizational empowerment processes to new startups and entrepreneurs. Capolupo provides an in-depth case study, conducted through interviews with an inland area incubator that runs certified and recognized incubation paths for different startups The analysis of entrepreneurial learning evolutions in startup hubs provides practical input to startup and incubator managers on the strategic drivers of change in training processes, investigating new trends of Entrepreneurial Learning in lean organizations.

This book is an essential weapon for anyone looking for funding in the extremely competitive grantseeking world. It explains how and why to approach both public and private sponsors with not just information, but persuasion, for the best chance for success. How do you present the right balance of logic, emotion, and relationship-awareness to make a persuasive proposal? What is THE most important thing to do before submitting a proposal to increase your odds for funding success? What portion of the proposal must be stressed even when it has a low point value assigned to it in the reviewer's evaluation form? How can a site visit make or break the fate of a meticulously prepared application? Models of Proposal Planning & Writing: Second Edition answers all these critical questions and more for grantseekers, documenting how to write a proposal that will persuade a sponsor to invest in your projects and organization—and just as importantly, explaining why a properly persuasive application puts forth a seamless argument that stands the test of reason, addresses psychological concerns, and connects your project to the values of the sponsor. The book's comprehensive annotations provide practical information that walks readers step-by-step through a logical, integrated process of planning and writing persuasive proposals.

This book provides core coaching principles and beliefs for you to operate from as you manage your team, as well as guidance to help you develop key coaching skills including listening, asking effective questions, building rapport and how to give constructive (performance-based) feedback.

How can businesses around the world incorporate the Sustainable Development Goals (SDGs) into their models, policies and practices? The editors of Business in the 21st Century help answer this by bringing together scholars from around the world with chapters examining various industries ranging from finance, hospitality, aviation, tourism, food production and more. With international perspectives, business concepts such as HRM, employee wellbeing, leadership and digitalisation are also researched within the framework of the SDGs. Insights from how to implement such policies in a post-pandemic world are introduced to help businesses navigate the biggest disruption they have faced in decades. Business in the 21st Century provides a valuable framework for scholars, managers, leaders and business stakeholders to help navigate the incorporation of SDGs into the business world, shape strategy, improve practices and create a better business future.

What is the social licence to operate, and what are its ethical risks and promises? This collection explores these questions from a range of perspectives. Since its first key uses in the late 1990s in application to operational risks for extraction industries, the idea of the ‘social licence to operate’ has proliferated. It has since been applied to myriad industries—including tourism, paper milling, banking, and aquaculture—and even to the work of scientists and government agencies. Yet what is the ethical status of this concept? It is easy to assume that the social licence to operate is a welcome tool to improve the ethics of profit-seeking enterprises, forcing them to genuinely respond to community and stakeholder concerns, or face operational risk if they do not. No doubt the social licence sometimes—perhaps even often—works in this way. Yet there is ethical risk as well as promise in the social licence. For the concept can be weaponised by stakeholders, taking operational legitimacy out of the hands of settled law and democratic institutions, and wedding it to shifting community attitudes. Conversely, the concept can be used as a rhetorical shield by industry, who can insist they possess a social licence even when engaging in fraught ethical practice. These conflicting uses give rise to a separate worry: that the social licence is too ambiguous to function as anything but a meaningless buzzword, a distraction from high ethical standards and strong governance regimes. This Collection interrogates these challenges, exploring in a range of contexts whether and how the social licence’s ethical promise can be secured, and its risks mitigated.