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Books > Business & Economics > General

General Motors - Life Inside The Factory: One Blue-Collar Worker's Journey (Hardcover): Richard Thomas Gall General Motors - Life Inside The Factory: One Blue-Collar Worker's Journey (Hardcover)
Richard Thomas Gall
R617 Discovery Miles 6 170 Ships in 12 - 17 working days

This book portrays life inside a General Motors factory in the 1970's. Have you ever wondered why or how 'the lazy hourly workers' came to be that way? This myth is debunked throughout the book. Anyone who has ever worked hourly for General Motors, the big three, or any large manufacturing company will enjoy the experiences provided in this book. They will find themselves reminiscing in the past about their own work experiences. Anyone who has had a close relative that worked in a factory will want to read this book to get a feel of what their loved ones went through while earning a living.The book comes to the stunning conclusion that General Motor's top executives wasted a tremendous amount of human resources over the years. They looked down upon the factory workers and treated them as if they were 'disposable employees.' They never attempted to tap into the vast and almost incalculable amount of brainpower available because they simply dismissed their classification 'hourly worker' as useless. They treated them as if they were the source of all of their problems. They never even considered that with four hundred thousand hourly employees they might have had the resources right in front of them to help in solving the vast and complex problems that exist in the every day world of work.In today's competitive manufacturing environment Lean Manufacturing has stepped into the forefront for improvement. One of the two pillars of Lean manufacturing is respect for the worker. If you're an executive leader, manager or a student of lean you'll want to read this book to see how not to do it. One theory of management says that if you don't like what you see around you go look in a mirror first because your workforce is a reflection of your thinking and actions.

Silver Bullets - How Interoperable Data Will Revolutionize Information Sharing and Transparency (Hardcover): Pete O'Dell Silver Bullets - How Interoperable Data Will Revolutionize Information Sharing and Transparency (Hardcover)
Pete O'Dell
R967 Discovery Miles 9 670 Ships in 12 - 17 working days

Silver Bullets isn't about understanding the technology of standard, interoperable data; it's about why the technology is important and how you can use it. If you care about effective operations, no matter your job title, this book is for you. Interoperable data is a major game changer for business and information technology, government and commercial, national and international organizations. This book will let you make it happen, versus wondering what happened and how you were left behind. As Frederick Brooks famously noted in The Mythical Man-Month: Essays on Software Engineering, there is no single-approach solution - no Silver Bullet - that delivers significant improvements in productivity, reliability, or simplicity. But in Silver Bullets, Pete O'Dell shows how a single concept - standardized data interoperability - yields improvements in any industry to which it is applied. O'Dell builds his case by reviewing the past. From the Great Wall of China to shipping containers, from punched cards to the VISA network, standardization has fueled enormous breakthroughs. O'Dell investigates current data standardization including XML and the Common Alerting Protocol, using case studies to illustrate success stories ranging from homeland defense to diabetes management. Finally, O'Dell offers practical suggestions on how to get started with interoperable data and points to emerging leaders in commercial, governmental and not-for-profit fields. This accessible, plain-spoken book is full of parables, anecdotes and stories, delivering humor as well as insight. Reading it enables you to make practical decisions about your organization's future and growth. Silver Bullets shines a clear light into your inoperable future.

Managing Sticky Situations at Work - Communication Secrets for Success in the Workplace (Hardcover): Joan C. Curtis Managing Sticky Situations at Work - Communication Secrets for Success in the Workplace (Hardcover)
Joan C. Curtis
R1,392 Discovery Miles 13 920 Ships in 12 - 17 working days

This title is a practical guide for the millions of men and women who may find themselves dealing with difficult or problematic situations in the workplace. Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace gives employers and employees the tools they need to resolve uncomfortable, unproductive workplace conflicts in a forthright, sensitive, and systematic way. This necessary and timely title gives readers examples of common, real-life workplace situations, followed up with a new and effective way to respond—the Say It Just Right model of communication—applied to each case. Managing Sticky Situations at Work ranges over a myriad of all-too-familiar problems involving and affecting bosses, co-workers, clients, and subordinates. Examples come from the health care professions, information technology companies, small businesses, retail, the public sector, and other sources. From back-stabbing and personality clashes, to bullying bosses and awkward office romances, to inappropriate Internet use and nasty emails, it gives readers recognizable scenarios, practical solutions, and the parameters to help them "say it just right" when it is time to act.

The Single European Currency (Hardcover): William Wickham The Single European Currency (Hardcover)
William Wickham
R900 Discovery Miles 9 000 Ships in 12 - 17 working days

This book evaluates the economic and political implications of Britain's possible adoption of the Euro in a manner intended to be intelligible to laymen as well as professionals. It was begun at a time when there seemed to be an acute public need for a rational analysis of the issue and it initially explores some observations about economic behaviour drawn from a lifetime's work experience. As well as reviewing the UK Treasury's later findings on the question it assesses its important political aspects, including the recently rejected EU Constitution. Anticipating that China's rise as an economic power could prove the catalyst that induces the countries of the Euro-zone to adopt more market-oriented economic policies, the book insists that the question of Britain's membership of the Euro must continue to be monitored and attacks the apparent intransigence of Conservative Party policy on Europe. Its final pages are devoted to personal political reflections of vital relevance to Britain's long-term future.

Operations and Service Management - Concepts, Methodologies, Tools, and Applications, Vol 1 (Hardcover): Management Association... Operations and Service Management - Concepts, Methodologies, Tools, and Applications, Vol 1 (Hardcover)
Management Association Information Reso Management Association
R9,190 Discovery Miles 91 900 Ships in 10 - 15 working days
Further Than Before - Pathway to the Stars, Part 1 (Hardcover, Special ed.): Matthew J Opdyke Further Than Before - Pathway to the Stars, Part 1 (Hardcover, Special ed.)
Matthew J Opdyke
R1,072 R892 Discovery Miles 8 920 Save R180 (17%) Ships in 10 - 15 working days
The Construction Products Directive - A Practical Guide to Implementation and CE Marking (Hardcover): Adam A. Pinney, Stephen... The Construction Products Directive - A Practical Guide to Implementation and CE Marking (Hardcover)
Adam A. Pinney, Stephen J. Rein
R1,024 Discovery Miles 10 240 Ships in 10 - 15 working days

Compliance with the EU's Construction Products Directive is a reality for construction product manufacturers, as harmonised European Standards and European Technical Approval Guidelines come into full effect. Purchasers, specifiers and regulatory authorities expect to see products bearing the CE marking symbol and, in most European countries, marking is already compulsory. Many manufacturers are unclear about their obligations as regards this directive and need to be confident that they are receiving correct and unbiased advice about whether they need to obtain CE marking and if so, what they must do. This book offers a timely and thorough explanation of the directive and its application through harmonised European Standards and European Technical Approvals (ETAs). It leads the reader through the history and background of the CPD, explaining many of the fundamental principles and provisions, and then provides an in-depth explanation of all aspects of complying with the directive through its standards and ETAs, and the process of obtaining and using the CE marking. It goes on to look at other, related issues, such as where a product comes under more than one EU directive, what the manufacturer may expect once he has obtained the CE marking and is trying to sell his product throughout the European Union, and what is likely to happen in terms of market surveillance. The book presents each subject area logically and thoroughly and in a similar order as manufacturers will encounter them. However, some readers may prefer to concentrate only on those subjects which particularly interest them at any one time.

The Last Days of the Late Great United States - And the Great Famine That Followed (Hardcover): Richard Pawley The Last Days of the Late Great United States - And the Great Famine That Followed (Hardcover)
Richard Pawley
R766 Discovery Miles 7 660 Ships in 12 - 17 working days

For thousands of years money was real, usually gold or silver, until the Chinese invented paper money to replace real money. They, however, had such a bad time with it, with so many losing everything, time and time again, that it had been outlawed in China for more than a generation before western bankers thought up the idea and convinced King William in 1694 to replace the gold and silver and copper that Englishmen used with their newly printed paper. Thus began a grand experiment that may soon come to an end. The use of paper money, and a debt-based economy (once known as colonialism or imperialism, then capitalism, now called globalization) may soon be grinding down to a halt as nations around the world try to keep up with the United States in their printing of money. Because of derivatives everyone owes everyone else many times more money than the worth of the entire planet. The Kings of this Banker's Kingdom are killing the golden goose of taxpayers who have been supporting their lavish lifestyle for generations. So entitled are these super-rich that they see nothing wrong with goosing the taxpayers of the world for whatever they want. The United States and indeed the nations of the world exist for their benefit. If you understand this then so much of what goes on in the world becomes understandable, but even they are going to grievously suffer in the near future. Everyone is going to be affected The Book of Revelation, the last book in the Bible, refers to what I believe will be a banking world dictatorship which will require all citizens of earth to carry the world leader's mark (micro-chip or micro-computer) in their right hands or forehead in order to buy or sell anything. It specifically says that this will be required of even a king which in today's parlance would also include prime ministers and presidents. Also Interesting is the mention that this mostly One-World Government will be controlled from Babylon (Iraq). Much will have to happen to bring all this about but events happening right now seem to be leading in that direction. Unfortunately fewer and fewer people seem to believe the truths of the Bible or to heed it's warnings. Even with the discovery in the late 20th Century of an actual code hidden within the ancient Hebrew text and accessible only by computer, a code which seems to contain much of the future existence on this planet, scoffers still tend to look on the Bible as merely history or worse yet, myth. We truly live in interesting times and they are going to get incredibly more interesting very soon. We have already passed the tipping point but only a few see it. Even with the advice in this book your life is going to be greatly different in less than a decade, perhaps by next year. Ignore this book entirely and there is a much higher probability that you will be one of the victims of The Last Days of The Late Great United States.

Issues in Economic Development (Hardcover): Olayiwola Olubodun Olaniyi Issues in Economic Development (Hardcover)
Olayiwola Olubodun Olaniyi
R1,823 Discovery Miles 18 230 Ships in 10 - 15 working days
Think Red Flags - A Proactive and Profitable Approach for Your Small Business (Hardcover): Walter Hill Think Red Flags - A Proactive and Profitable Approach for Your Small Business (Hardcover)
Walter Hill
R554 Discovery Miles 5 540 Ships in 12 - 17 working days
The Manager as Facilitator (Hardcover, Annotated Ed): Judy Wichard, Nathalie L Kees The Manager as Facilitator (Hardcover, Annotated Ed)
Judy Wichard, Nathalie L Kees
R2,192 Discovery Miles 21 920 Ships in 10 - 15 working days

Anyone who manages more than one direct report becomes, de facto, a team leader, mediator, and communicator extraordinaire. From meetings to training exercises to brainstorming sessions, managers are called upon to lead groups—defining goals and tasks and bridging differences among members to collaborate and innovate. Drawing from their extensive research, teaching, and practical application in the field of counseling and group dynamics, the authors show readers how to master the role of facilitator—one who engages others in dialogue, resolves conflicts, and steers groups toward collective solutions. From leading project teams to getting buy-in for new policy recommendations, managers will develop skills that can be applied in many contexts, wherever people are working in groups, ultimately contributing to greater awareness and understanding of different points of view. Featuring diagnostic exercises, worksheets, examples, and an extensive listing of resources, The Manager as Facilitator will provide individuals and teams with the tools to promote effective communication, capitalize on diversity, and improve productivity. Anyone who manages more than one direct report becomes, de facto, a team leader, mediator, and communicator extraordinaire. From meetings to training exercises to brainstorming sessions, managers are called upon to lead groups—defining goals and tasks, creating a climate of mutual support, and bridging differences among members to collaborate and innovate. Drawing from their extensive research, teaching, and practical application in the field of counseling and group dynamics, the authors show readers how to master the role of facilitator—one who engages others in dialogue, resolves conflicts, and steers groups toward collective solutions. From leading project teams to getting buy-in for new policy recommendations, managers will develop the skills that can be applied in many contexts, wherever people are working in groups, ultimately contributing to greater awareness and understanding of different points of view. Featuring diagnostic exercises, worksheets, examples, and an extensive listing of resources, The Manager as Facilitator will provide individuals and teams with the tools to promote effective communication, capitalize on diversity, and improve productivity.

Yes You Can Edit Your Credit - 20 Years Experience Working in the Industry's Leading Credit Reporting Agency (Hardcover):... Yes You Can Edit Your Credit - 20 Years Experience Working in the Industry's Leading Credit Reporting Agency (Hardcover)
Jolanda Mosley
R706 Discovery Miles 7 060 Ships in 10 - 15 working days

Achieving good credit is much more than what appears on your credit report. Good credit is achieved by successful budgeting skills, credit management skills and understanding what lenders are looking for when determining if they want to establish a financial relationship with you. Achieving good credit is a lifestyle and requires good information, good spending habits and a distinct discipline. Whether you're just starting out entering the world of credit, made some mistakes in the past, life changes has damaged your credit or you just want to be smarter as a consumer, this book was written with you in mind! Throughout the book you will find step-by-step instructions on how to EDIT YOUR CREDIT.

Six Sigma - Projects and Personal Experiences (Hardcover): Abdurrahman Coskun Six Sigma - Projects and Personal Experiences (Hardcover)
Abdurrahman Coskun
R3,581 R3,345 Discovery Miles 33 450 Save R236 (7%) Ships in 10 - 15 working days
Pathways to Supply Chain Excellence (Hardcover): Ales Groznik, Yu Xiong Pathways to Supply Chain Excellence (Hardcover)
Ales Groznik, Yu Xiong
R3,588 R3,352 Discovery Miles 33 520 Save R236 (7%) Ships in 10 - 15 working days
Dentistry's Business Secrets - Proven Growth Strategies for Your New or Existing Practice (Hardcover): Edward M. Logan DDS Dentistry's Business Secrets - Proven Growth Strategies for Your New or Existing Practice (Hardcover)
Edward M. Logan DDS
R3,664 Discovery Miles 36 640 Ships in 12 - 17 working days

About the Book: Rave reviews for Dentistry's Business Secrets

Dentistry 's Business Secrets by Dr. Ed Logan is a gift to dentistry. If you are a struggling or brand new practice, this book just might be the inspiration you need to help turn things around

Howard Farran DDS, MBA, MAGDFounder and CEO, DentalTown Magazine and DentalTown.com

In a well written and easily understood book, Dr. Ed Logan has answered in a practical way many of the most important questions about dental practice. The information in the book will be valuable to practitioners of all ages.

Gordon Christensen, DDS, MSD, PhDFounder and Director of Practical Clinical Courses (PCC)

If you are a dentist who is ready to seriously grow your practice, Dentistry 's Business Secrets will certainly help you reach your goals Written by a real dentist who has been there and done that, we consider this book a MUST READ for anyone in our profession

Dr. David MadowDr. Richard Madow The Madow Brothers, Co-founders, The Madow Group, Creating Success for Dentists since 1989

Finally A book that gives step by step instructions for operating an effective and efficient dental practice. Whether you are a brand new dentist or a seasoned dental professional, the systems outlined in this book will not only help you become more profitable, but will actually make your chosen profession more enjoyable. Don t just read this book, but implement the systems outlined in it and enjoy the success that follows. This book is a must read for every dental professional

Larry Mathis, CFP Author, Bridging the Financial Gap for Dentists

Ed Logan is a great business person who happens to be a dentist, and therein lies his value to us as his readers. Dentistry 's Business Secrets is a game plan for turning your dental practice into a thriving business. One of the best practice development investments you will ever make

Eric HerrenkohlPresident of Herrenkohl Consulting

Whether you are a new dentist opening your first practice or an experienced dentist looking to take your current practice to the next level, Dr. Edward Logan's new book on dental practice growth will help you achieve your goals. Written by a dentist for dentists, Dentistry's Business Secrets reveals the vital business truths Dr. Logan perfected while growing three successful dental practices from scratch. If you desire to maximize your practice value in the most efficient manner possible, then Dentistry's Business Secrets is your A to Z guide to success. Uncover the essential truths not taught in dental school and watch your practice life become less stressful, more predictable, more enjoyable and more profitable

Wayfarer, North Carolina (Hardcover): J L Baumann Wayfarer, North Carolina (Hardcover)
J L Baumann
R780 Discovery Miles 7 800 Ships in 10 - 15 working days
Sell or Sink - Strategies, Tactics and Tools Every Business Leader Must Know to Stay Afloat! (Hardcover): Michael D Krause Sell or Sink - Strategies, Tactics and Tools Every Business Leader Must Know to Stay Afloat! (Hardcover)
Michael D Krause
R604 Discovery Miles 6 040 Ships in 12 - 17 working days

Sell or Sink delivers the sales coaching and professional advice you need to keep your business afloat. Business leaders and sales executives need sales sense - the ability to understand and apply consistent, reliable sales growth strategies to attain solid results. Sell or Sink explains a key strategy, and then provides structured questions and actions to help you apply the strategy to your own organization. Each strategy is short and direct so you can move through them quickly while extracting value, developing insight about your organization and providing meaningful information that you can implement right away. At the end of each chapter, diagnostics questions help you apply the foregoing strategies to your own organization. The diagnostics reveal what you need to put your organization's sales team and their results on a sustainable, healthy, upward trajectory. The purpose here is to help you to think constructively about your sales organization, what it is presently and what it can become in the future.Michael Krause wrote Sell or Sink to give you the basics of selling, then show you how to put the lessons to work to achieve your organization's sales goals. Without a basic understanding of selling strategies, you won't sell productively and, ultimately, you and your organization will sink. With a committed focus on these important areas of business basics and adherence to Krause's plan, any company can turn the tide of weak sales and loss of market share in their core line of business.

Case Study of Innovative Projects - Successful Real Cases (Hardcover): Bernardo Llamas, Felipe Luis Mazadiego, María Dolores... Case Study of Innovative Projects - Successful Real Cases (Hardcover)
Bernardo Llamas, Felipe Luis Mazadiego, María Dolores Storch de Gracia
R3,610 R3,375 Discovery Miles 33 750 Save R235 (7%) Ships in 10 - 15 working days
The New Handshake - Sales Meets Social Media (Hardcover): Joan C. Curtis, Barbara Giamanco The New Handshake - Sales Meets Social Media (Hardcover)
Joan C. Curtis, Barbara Giamanco
R1,392 Discovery Miles 13 920 Ships in 12 - 17 working days

This book offers an up-to-date and definitive explanation of how to build relationships via social media in the sales process and is a guide to encouraging sales people to embrace these revolutionary techniques. With more than 400 million active users on Facebook alone (50 percent of whom log in on any given day), today's social media-oriented climate has redefined the way people communicate and interact. It's also changed the way consumers operate in the marketplace. Unfortunately, as a whole, sales professionals have been slow to embrace the new technology. In The New Handshake: Sales Meets Social Media, coauthors Curtis and Giamanco present Sales 2.0, a significant expansion from selling via the traditional face-to-face or telephone sales methods. The book begins by examining the impact of the communication revolution on sales as well as the history of selling. It contains case examples that justify incorporating social media in business. The final chapters of the book describe each social network, explain how they work, and create a road map for a social media sales strategy—including how to empower salespeople to overcome their resistance to change.

How to Save An Hour Every Day (Paperback): Michael Heppell How to Save An Hour Every Day (Paperback)
Michael Heppell 1
R329 R238 Discovery Miles 2 380 Save R91 (28%) Ships in 9 - 15 working days

‘I’m so certain this book will help you save an hour every day, I guarantee it. If you’ve read the book, put the ideas into action and yet somehow haven’t saved that vital hour, I’ll personally give you your money back.’ Michael Heppell   How to Save an Hour Every Day is the new book from Michael Heppell, author of the bestselling personal development hit of 2010 Flip It, described by DJ and TV presenter Chris Evans as “brilliant, simple, a joy to read!” and “the best personal development book I have ever read”. Would you like an extra hour a day, every day of your life, to do whatever you want with? If this sounds like an impossible dream, then here’s the good news: that extra hour really can be yours! This easy-read book is high impact and full of brilliant ideas, tactics and suggestions that are all designed to save you valuable time. If you are willing to invest just an hour of your time to read it, pick out the ideas that leap out to you and put them into action, you’ll create extra time every single day in a way you wouldn’t believe could be possible. Among other things you will: overcome procrastination and make better, faster decisions unearth hidden time for you – time to do the important things discover powerful new ways to organise your time and your life find out how to deal with the deadly ‘time sappers’ streamline and simplify absolutely everything you do – both at work and in the home We’re sure you’ll find more time every day. What you do with it is up to you . . . www.saveanhour.co.uk  

Breaking Organizational Ties (Hardcover): Daryl Green Breaking Organizational Ties (Hardcover)
Daryl Green
R848 Discovery Miles 8 480 Ships in 12 - 17 working days

Over 9 million people want to work full-time but can only find part-time employment. According to a Yahoo survey, a third of American workers are anxious about their job security. Breaking Organizational Ties provides practical strategies for employees attempting to cope in jobs or environments which they hate. While most managers are only concerned with the bottom-line, they leave their employees vulnerable to the casualties of competitive markets. This book will enable readers to (a) learn how to survive and even enjoy your time at work even in a hostile environment, (b) gain greater confidence in your ability to grow while in a downsizing organization, and (c) discover the insight to go beyond your limitations by breaking the barriers of your self-doubt.

Strategies for Tourism Industry - Micro and Macro Perspectives (Hardcover): Murat Kasimoglu Strategies for Tourism Industry - Micro and Macro Perspectives (Hardcover)
Murat Kasimoglu
R4,186 R3,904 Discovery Miles 39 040 Save R282 (7%) Ships in 10 - 15 working days
Every Move Must Have a Purpose - Strategies From Chess for Business and Life (Hardcover, 1st ed): Bruce Pandolfini Every Move Must Have a Purpose - Strategies From Chess for Business and Life (Hardcover, 1st ed)
Bruce Pandolfini
R508 R451 Discovery Miles 4 510 Save R57 (11%) Ships in 10 - 15 working days

From the world-renowned chess teacher, a guide to applying the principles of the game to beating the competition in any endeavor.

Fluid and elegant, yet rigorous and rule-bound, chess is a game that seduces, confounds, and hooks. Now, world-renowned chess master and Fortune 500 business consultant Bruce Pandolfini shows readers how chess principles can be simply and logically applied to any business or life situation. No specific chess knowledge is needed, but after reading Every Move Must Have a Purpose, you will share with the most astute chess players the secret to thinking on your feet.

From the celebrated "chairman of the board" comes the secrets of strategy that everyone will find useful.

  • Be aggressive, but don't take unnecessary chances
  • Answer all threats with a counterthreat
  • When exchanging, always get at least as much as you give up

Crisply and engagingly written, with entertaining examples and chess anecdotes, Every Move Must Have a Purpose will improve your strategic thinking so you'll never again debate your next move.

#1 Investment Strategy - Top 10 Tips on How to RETIRE RICH (Hardcover): Milon L Sawyers #1 Investment Strategy - Top 10 Tips on How to RETIRE RICH (Hardcover)
Milon L Sawyers
R1,047 Discovery Miles 10 470 Ships in 12 - 17 working days

Would you like to guarantee a zero loss on your investments, get a better return, safeguard, and control your savings or pension plans? You will discover how easy it is to learn: How to become a millionaire by investing $1,000 How to take control of your investments How to guarantee a zero loss of investment principal How to build wealth via your 401(k), IRA, Keogh, regular, Roth IRA, and future no-tax plans How to build wealth in Bull and Bear Markets How to counteract the good ol' boys network How to eliminate the psychological effects--anxiety and greed--of wealth creation "The #1 INVESTMENT STRATEGY is the easiest step-by-step investment method for students and small investors..." "The author's twenty-five years of investment research has produced an effective and simplified approach to investing." "Baby Boomers, Generation X, and retirees will benefit greatly from the hindsight-insight-foresight approach to successful investing in the geopolitical stock market that is engulfed in malfeasance..."

Professional Development and Workplace Learning - Concepts, Methodologies, Tools, and Application, Vol 4 (Hardcover): Irma Professional Development and Workplace Learning - Concepts, Methodologies, Tools, and Application, Vol 4 (Hardcover)
Irma
R17,738 Discovery Miles 177 380 Ships in 10 - 15 working days
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