More than 100,000 entrepreneurs rely on this book. The National Science Foundation pays hundreds of startup teams each year to follow the process outlined in the book, and it's taught at Stanford, Berkeley, Columbia and more than 100 other leading universities worldwide. Why?The Startup Owner's Manual guides you, step-by-step, as you put the Customer Development process to work. This method was created by renowned Silicon Valley startup expert Steve Blank, co-creator with Eric Ries of the "Lean Startup" movement and tested and refined by him for more than a decade. This 608-page how-to guide includes over 100 charts, graphs, and diagrams, plus 77 valuable checklists that guide you as you drive your company toward profitability. It will help you: - Avoid the 9 deadly sins that destroy startups' chances for success- Use the Customer Development method to bring your business idea to life- Incorporate the Business Model Canvas as the organizing principle for startup hypotheses- Identify your customers and determine how to "get, keep and grow" customers profitably- Compute how you'll drive your startup to repeatable, scalable profits. The Startup Owner�s Manual was originally published by K&S Ranch Publishing Inc. and is now available from Wiley. The cover, design, and content are the same as the prior release and should not be considered a new or updated product.

In the history of human progress, the most fruitful developments take place at the intersection of different lines of thoughts. The timeless topic of leadership has for centuries always been dominated by the ideas and philosophies of Western thinkers, business executives and academics. For far too long, the voice from the East has been deafeningly silent. As Asia rises in the global economy, a question that begs an answer is, "What is the leadership tradition of the East and how will it play out globally?" Leadership consultant BH Tan has written an outstanding exposition of the Asian perspective on leadership. He has drawn upon his deep appreciation of Daoist principles to propose a complementary approach to the Western-centric leadership mindset. A lifelong student of Eastern and Western thinking and leadership, he challenges some of our most cherished truths and perspectives. "Either-or" is out. The "both-and" philosophy will lead us to a better future in this complex, chaotic yet interconnected world. This is the essence of leadership paradoxes. When we integrate both streams of thinking, we transcend contradictions and tap into greater possibilities for progress and creativity. This can only help us lead more wisely and courageously. Each of the 25 chapters is fabulously written, easy to read, with plenty of real-life cases drawn from the author's many decades of experience working alongside leaders around the world. This is the author's third book on leadership.

The increasing penetration of IT in organizations calls for an integrative perspective on enterprises and their supporting information systems. MERODE offers an intuitive and practical approach to enterprise modelling and using these models as core for building enterprise information systems. From a business analyst perspective, benefits of the approach are its simplicity and the possibility to evaluate the consequences of modeling choices through fast prototyping, without requiring any technical experience. The focus on domain modelling ensures the development of a common language for talking about essential business concepts and of a shared understanding of business rules. On the construction side, experienced benefits of the approach are a clear separation between specification and implementation, more generic and future-proof systems, and an improved insight in the cost of changes. A first distinguishing feature is the method’s grounding in process algebra provides clear criteria and practical support for model quality. Second, the use of the concept of business events provides a deep integration between structural and behavioral aspects. The clear and intuitive semantics easily extend to application integration (COTS software and Web Services). Students and practitioners are the book’s main target audience, as both groups will benefit from its practical advice on how to create complete models which combine structural and behavioral views of a system-to-be and which can readily be transformed into code, and on how to evaluate the quality of those models. In addition, researchers in the area of conceptual or enterprise modelling will find a concise overview of the main findings related to the MERODE project. The work is complemented by a wealth of extra material on the author’s web page at KU Leuven, including a free CASE tool with code generator, a collection of cases with solutions, and a set of domain modelling patterns that have been developed on the basis of the method’s use in industry and government.

Die Organisationsform des Konzerns hat nur dann eine Existenzberechtigung, wenn sie mehr Wert schafft als es die einzelnen Konzerntochter ohne vereinendes Konzerndach konnten. Dieses Buch zeigt auf, was Mehrwert fur den Konzern bedeutet und welche massgebliche Rolle Synergien dabei spielen. Dazu wechseln die Autorinnen von der Organisations- in eine Ressourcenperspektive. Sie entwickeln ein neues Analyseinstrumentarium fur das Konzernmanagement: das Spektrum an Corporate Commons. Das sind konzernspezifische Kollektivressourcen als die entscheidende Grundlage zur Ausschopfung von Mehrwertpotenzialen. Die Herausforderung besteht darin, Strategien fur die Bereitstellung, Teilung und Nutzung dieser Corporate Commons zu gestalten. Zahlreiche praktische Fallbeispiele illustrieren verschiedene Formen von Corporate Commons. Konkrete Gestaltungsempfehlungen geben neue Impulse fur ein zeitgemasses Konzernmanagement."

In the past decade, Malcolm Gladwell has written three books that have radically changed how we understand our world and ourselves: The Tipping Point," Blink," and Outliers." Regarded by many as the most gifted and influential author and journalist in America today, Gladwell has the rare ability to connect with audiences of tremendously varied interests. There are over 10 million copies of his books in print. Now, Gladwell's landmark investigations into the world around us are collected together for the first time. Beautifully repackaged and redesigned, with newly added illustrations throughout each book, COLLECTED is a perfect treasury of prose and provocation for Gladwell fans old and new.

In vielen Branchen können echte Wettbewerbsvorteile nur noch über das Verhalten der Mitarbeiter erzielt werden. „Internal Branding“, das das markenorientierte Verhalten der Mitarbeiter sicher stellen soll, wird somit zum zentralen Erfolgfaktor. Im Mittelpunkt dieses Buches stehen zum Teil völlig neue und im Markt noch relativ unbekannte Instrumente des Internal Branding. Zahlreiche Case Studies bieten die Möglichkeit, die Anwendung der Instrumente im Gesamtzusammenhang von umfassenden Internal-Branding-Projekten zu bewerten und hieraus zu lernen.

Der Wandel der unternehmerischen Rahmenbedingungen hat in den letzten Jahren deutlich an Dynamik und Komplexitat gewonnen. Gerade in turbulenten Zeiten ist das konsequente Management von Personalrisiken unabdingbar, um den Unternehmenserfolg nachhaltig zu sichern. Weitblickende Unternehmen erkennen die Bedeutung des Personals als zentralen Wettbewerbsfaktor, richten ihr Personalmanagement auf wertschopfende Aktivitaten aus und binden das Personalressort in die strategische Fuhrung ein. Martin Klaffke stellt in diesem Praktiker-Handbuch Konzepte, Instrumente und Best-Practice-Ansatze fur ein Aktionsprogramm zur Fruherkennung, Steuerung und Bewaltigung personalwirtschaftlicher Risiken vor. Bei den Beitragsautoren handelt es sich um Entscheider aus dem Personalbereich namhafter Unternehmen und Institutionen (u.a. Deutsche Lufthansa, Bundesagentur fur Arbeit, ThyssenKrupp, Commerzbank) sowie um Berater mit Spezialisierung im Arbeitsrecht bzw. im Personalmanagement."

Familienunternehmen sehen sich in der Frage der Nachfolgeregelung einer Aufgabe gegenüber, die das System Familie, Unternehmen und Eigentum stark herausfordert. Oftmals scheitert die erfolgreiche Übergabe an die nächste Generation daran, dass der Gründer/Unternehmer nicht von seinem Führungsanspruch ablassen kann. Das Buch zeigt, wie die Unternehmensnachfolge vor allem bei fortgeschrittenem Alter des Gründers/Unternehmers geplant und erfolgreich gestaltet werden kann und wie das Loslassen funktioniert. Mit einem praxiserprobten Übungsteil und Vier-Stufen-Erfolgsmodell.

Wertschopfungspartnerschaft zwischen Unternehmen und ihren Kunden ist gekennzeichnet durch eine gemeinsame System- und Problemlosungskompetenz.
Die Autoren vermitteln diese neuartige Form der Entwicklungskooperation in der vorgelagerten Wertschopfung des Innovationsmanagements (Open Innovation) als auch in den primaren Wertschopfungsstufen der Produktion und After-Sales (Produktindividualisierung) im ersten deutschsprachigen Buch zu diesem Thema. Die Autoren haben in der 2. Auflage die Struktur des Buches uberarbeitet und dabei das umfangreiche Feedback der Leser und neueste Forschungsergebnisse integriert. Neue Fallbeispiele zeigen aktuelle Anwendungen der Interaktiven Wertschopfung.
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‘Stimulating, intelligent and enjoyable discussions of the most important issues of our day.’ STEVEN PINKER ‘From entrepreneurs to athletes, and world leaders to entertainers, this is a fascinating collection of interviews with some of the world’s most influential individuals.’ MARK CUBAN ‘Thought Economics is a fine rebuke to the soundbite culture; these interviews are driven by real curiosity, and there is a wealth of wisdom here.’ EDWARD STOURTON ________________________ Since 2007, entrepreneur and philanthropist Vikas Shah has been on a mission to interview the people shaping our century. Including conversations with Nobel prizewinners, business leaders, politicians, artists and Olympians, he has been in the privileged position of questioning the minds that matter on the big issues that concern us all. We often talk of war and conflict, the economy, culture, technology and revolutions as if they are something other than us. But all these things are a product of us – of our ideas, our dreams and our fears. We live in fast-moving and extraordinary times, and the changes we’re experiencing now, in these first decades of the twenty-first century, feel particularly poignant as decisions are made that will inform our existence for years to come. What started out as a personal interest in the mechanisms that inform our views of the world, and a passion for understanding, has grown into a phenomenal compilation of once-in-a-lifetime conversations. In this incredible collection, Shah shares some of his most emotive and insightful interviews to date.

Is your company spending too much time on strategy development—with too little to show for it?

If you read nothing else on strategy, read these 10 articles (featuring “What Is Strategy?” by Michael E. Porter). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you catalyze your organization's strategy development and execution.

HBR's 10 Must Reads on Strategy will inspire you to:

• Distinguish your company from rivals
• Clarify what your company will and won't do
• Craft a vision for an uncertain future
• Create blue oceans of uncontested market space
• Use the Balanced Scorecard to measure your strategy
• Capture your strategy in a memorable phrase
• Make priorities explicit
• Allocate resources early
• Clarify decision rights for faster decision making

This collection of best-selling articles includes: featured article "What Is Strategy?" by Michael E. Porter, "The Five Competitive Forces That Shape Strategy," "Building Your Company's Vision," "Reinventing Your Business Model," "Blue Ocean Strategy," "The Secrets to Successful Strategy Execution," "Using the Balanced Scorecard as a Strategic Management System," "Transforming Corner-Office Strategy into Frontline Action," "Turning Great Strategy into Great Performance," and "Who Has the D? How Clear Decision Roles Enhance Organizational Performance."

This handbook explores the theme of managing inside China and consists of chapters that communicate the major managerial concepts within the context of Mainland China. Its key emphasis is to clearly highlight the differences in the art of managing in China vs. the West, while acknowledging that these differences may be narrowing as a result of globalization. Chapters in the book elaborate on how management is affected as China experiences rapid change while some aspects of Chinese culture remain unchanged and steeped in tradition. The book goes further in exploring this complexity by juxtaposing China’s orientation towards interpersonal relations, or "guanxi", with the government’s emphasis on law, which is now becoming more rule-based than before. Business & Management academics and practitioners will gain useful insight into Chinese management practices and their contrast to established Western ones when they use the Handbook of Chinese Management as a reference.

The Sunday Times bestseller ‘A monumental, gripping book … Outstanding’ Sunday Times Wherever there is human judgement, there is noise. ‘Noise may be the most important book I've read in more than a decade. A genuinely new idea so exceedingly important you will immediately put it into practice. A masterpiece’ Angela Duckworth, author of Grit ‘An absolutely brilliant investigation of a massive societal problem that has been hiding in plain sight’ Steven Levitt, co-author of Freakonomics From the world-leaders in strategic thinking and the multi-million copy bestselling authors of Thinking Fast and Slow and Nudge, the next big book to change the way you think. Imagine that two doctors in the same city give different diagnoses to identical patients – or that two judges in the same court give different sentences to people who have committed matching crimes. Now imagine that the same doctor and the same judge make different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday, or they haven’t yet had lunch. These are examples of noise: variability in judgements that should be identical. In Noise, Daniel Kahneman, Olivier Sibony and Cass R. Sunstein show how noise produces errors in many fields, including in medicine, law, public health, economic forecasting, forensic science, child protection, creative strategy, performance review and hiring. And although noise can be found wherever people are making judgements and decisions, individuals and organizations alike commonly ignore its impact, at great cost. Packed with new ideas, and drawing on the same kind of sharp analysis and breadth of case study that made Thinking, Fast and Slow and Nudge international bestsellers, Noise explains how and why humans are so susceptible to noise and bias in decision-making. We all make bad judgements more than we think. With a few simple remedies, this groundbreaking book explores what we can do to make better ones.

This is a collection of short but extraordinarily powerful essays as to how Coach K of Duke inspires, motivates, and teaches his basketball players about the game of life, both on and off the court. For Mike Krzyzewski, the legendary head coach of the Duke University men's basketball team, certain words have special importance and force. Coach K used them every day to energize, motivate, and teach his players how to be winners on the court and in every aspect of their lives. Now, in Beyond Basketball, he offers 40 short, hard-hitting essays-each centered on an important keyword and illustrated with anecdotes from his personal experience-that will educate and inspire.

Does all the positive press about hybrid cars, alternative fuels, and the next “green� must-have product sound too good to be true? Well, maybe it is. The media, advocacy groups, politicians, and businesses are all competing for our attention and money. They all try to convince us that they are environmental saviours who share our values and that their products—from beliefs and beverages to politicians—are the best option to secure a brighter future and save the planet and our people from oncoming environmental devastation. But the most important factor in securing that brighter future is a combination of optimism and critical thinking. David Parish has been at the forefront of the hottest societal challenges of this century. Known as a bridge builder, he has worked with stakeholders on both sides of divisive issues and argues that the best way to conserve the planet—and ourselves—is the natural convergence of smart natural resource development with improving the lives of the growing population. In The Facts of the Matter, Parish proposes that any problem is most productively addressed through a lens of optimism. His clear explanation of the environmental, technology, energy, and resources issues we face will help readers identify which crucial questions to ask that will push politicians, government regulators, environmental groups, media and businesses to truly take the action society needs to prosper.

Ignite Online Events and Virtual Training with the Use of Well-Designed and Facilitated Activities Creating outstanding virtual meetings, webinars, and training programs has always been challenging for novice and experienced instructional designers and facilitators alike. Virtual learning experts Kassy LaBorie and Tom Stone understand that the need to interact and engage is more important than ever, as online collaboration becomes the norm rather than the exception. In this new, updated edition of Interact and Engage!, the authors offer more than 75 activities as well as tips and strategies to help you create effective online learning and masterful meetings and webinars. Activities range from warmups and icebreakers to closers and celebrations, and everything in between. LaBorie and Stone cover advanced features and techniques and guide you on how to convert or create your own online activities, no matter what technology you are using now or in the future. An appendix presents two capability models for the positions of virtual facilitator and producer.

The Authoritative Library for Business Leaders, Thinkers, and Doers The Strategyzer Box Set includes five bestsellers from Alex Osterwalder and his co-authors that are among the most influential, inspiring, and practical business books published in the 21st century. This is the library of innovation-focused tools and thinking that has inspired and challenged over 2 million business leaders and consultants in 40 languages, and is used in 250 business schools around the world. The Strategyzer Box Set captures, in stunning 4-color visuals, the most important ideas and tools every leader needs to drive growth in the modern business world. If your mission involves leading people and teams, transforming business models, innovating products and services, testing exciting but risky new ideas, or leading your organization through a world full of chaos, competition, and change, The Strategyzer Box Set is the most valuable, highest-ROI advisor you will ever consult. Packaged in a sophisticated and subtly-designed box, the five-volume set is an attractive complement to any leader's desk or office, and a gift that communicates the highest respect. The Strategyzer Box Set includes: The Invincible Company explains how to reinvent your organization and make it last -- with inspiration from the world's best business models. High-Impact Tools for Teams describes powerful tools for aligning your people around a mission, getting accountability and delivering results in fast-paced, uncertain and complex projects. Testing Business Ideas explains how to increase the success of any venture through rapid experimentation. Value Proposition Design helps you tackle a core challenge of every business -- creating compelling products and services customers want to buy. Business Model Generation teaches you how to systematically understand, design and differentiate your business model.

Learn how to create an authentic and consistent brand strategy by focusing on the values of your company. This book breaks this process into three steps focused on brand identity, setting intentions and implementing the resulting strategy. To consistently appeal to consumers, a brand needs to implement a strong strategy that delivers a memorable experience. There are two other essential stages of this process, and the companies who skip over these risk seeming out of touch and inauthentic. In Brand Strategy in Three Steps, branding coach Jay Mandel takes readers through an innovative and efficient three-step approach to brand strategy centered on identity, intention and implementation. Brand Strategy in Three Steps highlights the importance of communicating value to consumers through meaningful interactions. Jay Mandel walks readers through the best branding strategies for new companies and established ones looking to revamp their approach, providing thoughtful exercises to help readers map a living brand document. The book helps readers through the three essential steps of brand strategy: identifying their core values as a company, determining how this relates to the product or service and tying these together when rolling out the strategy. Readers will gain the practical insight necessary to launch a successful, purposeful brand strategy and go-to-market plan.

This textbook provides an overview of organisation models used in practice from over a century ago to the present day. It outlines the effects these models have on efficiency, learning, innovation and workers’ health and offers critical reflections for students. Some of the models covered are Taylorism, bureaucracy, the socio-technical school, process organisation such as lean production, learning organisations, knowledge management, project organising including agile, platform economy, professional organisations, new public management and sustainable organisations. Featuring learning objectives and reflective questions for students of organisation studies and design, this textbook has a pedagogical structure based on the division of work and the coordination of work. Conclusions are presented on contemporary work organisation models’ impact on working life, ultimately encouraging students to ask the question, how can we create more sustainable work organisations.

TAKE THE PAIN OUT OF PRESENTATIONS.

Terrified of speaking in front of a group? Or simply looking to polish your skills? No matter where you are on the spectrum, this guide will give you the confidence and the tools you need to get results.

Written by presentation expert Nancy Duarte, the HBR Guide to Persuasive Presentations will help you:

• Win over tough crowds
• Organize a coherent narrative
• Create powerful messages and visuals
• Connect with and engage your audience
• Show people why your ideas matter to them
• Strike the right tone, in any situation

The book provides a revealing overview of the entire coaching process, examining the latest theoretical trends and cutting-edge theories and providing practical advice: from how to pursue your own professional development to drawing up a contract with clients. There is a handy, wide-ranging assessment of the bewildering array of coaching models, helpful clarifications about core competences, existential and experiential learning factors, and detailed advice on question frameworks. Here, too, is guidance on the need for supervision, and an examination of ethical dilemmas which face all coaches and mentors. Of particular interest to South Africa is the in-depth study by Marti Janse van Rensburg on diversity, personality and cultural complexity. Dr Stout Rostron also explores your clients' existential issues and discusses the crucial impact of the "coaching relationship." Dr Sunny Stout Rostron coaches at senior executive and board level, and has a wide range of experience in leadership development and business strategy. Director of Sunny Stout-Rostron Associates, she is a Research Mentor for the Institute of Coaching at Harvard/McLean Medical School, and a non-executive director with Resolve Encounter Consulting in Johannesburg.

The Robin Hood Foundation is a charitable organization focused on alleviating problems caused by poverty in New York City. Michael M. Weinstein is the Foundation's senior vice president, and Ralph M. Bradburd was a long-time consultant. Together, they worked to develop a metric-based approach called relentless monetization, which made sure the money they took in and granted out was used effectively and resulted in long-term change. In this book, Weinstein and Bradburd describe their method, explaining how to measure, track, and present a project so as to realize its full potential. They share examples from the Foundation's own experience with relentless monetization, opening the books on the obscure dynamics of a large grant-giving organization. The authors also show other nonprofit organizations how to implement their approach within their own fundraising and grant-giving strategies, and they discuss the best way to guarantee success in a variety of philanthropic endeavors.Drawing on their vast knowledge, the authors devote specific chapters to the difference between beneficial and detrimental philanthropic practices and their outcomes and provide targeted advice for funding smart nonprofit programs.