Urban development cooperation needs innovative solutions. Despite many efforts, international assistance has failed to address the challenges faced by cities in developing countries. This book seeks to raise awareness about the value of corporate social responsibility as a tool in urban development assistance.

SIXTEEN STEPS TO $IX FIGURE$: A GAME PLAN FOR SALES SUCCESS is a humorous and insightful look at the extraordinary dynamics between the car-buying consumer and the automotive salesperson; a relationship that most often resembles a train wreck. SIXTEEN STEPS TO $IX FIGURE$: A GAME PLAN FOR SALES SUCCESS provides a structure for sales professionals to navigate the madness of the retail automotive industry and produce consistent six-figure incomes.

"This book hits the bull's-eye on the main challenge facing corporate BI today, ...from being technology centric to business driven with a BI strategy thought process. Hari drives this point home with great insight, industry highlights and thought processes for consideration that make this book a great read for all BI professionals" Richard Dunning former BI Chair, ASUG*; SITACORP BI Practice Director (USA) ----------------------- "Gartner identified the enigma to BI Success. Hari provides a clear roadmap to attain it" Jasvir Gill -ex CEO of Virsa (GRe, current CEO of Alert Enterprises (USA) ----------------------- "Perfectly timed, surgically focused insights . Just when we were lost in our BI investments Hari shows us the Business path out of the confusion" Uli Neubert-CEO, ICM America (USA) ----------------------- "Every C level executive focused on a positive ROI from BI needs to read this book, it will ensure success. Hari has truly created the manual for success that keeps focus on the principles of business driven BI" Matt Murray Managing Director & Founder, EdgeRock Inc (USA) ---------------------- "This book pulls us out of our current engineering college where we learn everything about why a time machine cannot be built, but nothing about how to build a simple bridge. All our business users need is to cross the raging

Society expects corporations to play by a new set of rules today. Customers, shareholders and investors have come to demand greater accountability, ethics and responsibility from business. We also want companies to help protect the environment, build roads, fight corruption, advance human rights, support the arts, contribute to local communities, compete globally and create shareholder value at the same time. In short, we want corporations to do well and to do good, even during a challenging economy. In the aftermath of ethics scandals and the largest oil spill in history, this mandate has never been stronger. Doing Good lays out 55 key rules business leaders can follow to prove responsibility and improve their company's reputation, recognizing the intense scrutiny coming from consumers, policymakers and the media. Chapter-by-chapter, Doing Good makes a clear case for a new standard of corporate responsibility, especially for large publicly traded companies who have more opportunities and resources. Seasoned with practical, common-sense, advice from notable business and political leaders, and a survey of best practices from leading companies, Doing Good challenges today's corporations to help build a better humanity. It covers governance, ethics, philanthropy, diversity, customer relations, globalism, privacy and more. Doing Good is a must read for anyone who cares about the increasingly important role of business in our society.

For those looking to become great business writers, this practical guide supplies clear instruction and examples of how to organize thoughts into written form, impart information with pinpoint accuracy, persuade, and hold the reader's interest: in short, to use language to get what you want. In today's business world, writers need to be prepared and comfortable with various forms of writing: reports, blogs, social media, white papers. Written by an established expert on writing and communication, journalism professor Carl D. Hausman, Write Like a Pro: Ten Techniques for Getting Your Point Across at Work (and in Life) can make you a better writer, regardless of your experience and current skill level; and will teach you how to vastly improve your written communication through a straightforward, easy-to-follow method. This book doesn't just cover the essential "mechanics" of good writing; it focuses on developing the more subtle skills of infusing your writing with eloquence, power, accuracy, and persuasiveness—and it shows readers how to achieve those qualities with no-nonsense advice. The information is highly accessible, sometimes amusing, and replete with memorable examples that demonstrate what works and teaches a strategy for solving any writing problem. It is essential reading for anyone who wants to write effectively, in any form, from emails to complaint letters to social media.

In 1975, I talked to an editor at the Indianapolis Star about my being slandered. He introduced me to reporter Carolyn Pickering and asked her to follow up. I gave her copies of the Retail Credit report and Tuohy's malpractice. She said she'd look into it and did write a story, which was published on June 3, 1976, headlined "Attorney Fees Seen Forcing Liquidation Of Insurance Firm" discussing Judge Dugan's attempted reinsurance of UNAC's assets. Judge Dugan held an emergency hearing and awarded $300,000 in legal fees to be paid by UNAC to various attorneys. The emergency existed because Judge Dugan was going on vacation. A Chicago firm was paid $167,362.50; A Virginia firm was paid $64,237.50; Dillon, McCarty, Hardeman and Cohen (Dillon was the former Democratic attorney general for Indiana) was paid $17,887. Dillon and Gregory Hahn, treasurer of the Marion County Democratic Central Committee, were appointed by Judge Dugan as local counsel for the out of state firms, which means Dillon and Hahn were involved in total payments exceeding $230,000. The firm of Tuohy, Gleason and Mercer was paid $48,960. Tuohy was paid even though he had no records of time spent and didn't perform any legal functions on behalf of the company. ............................................................................................................................................. Judge Dugan was tried before a jury in Indianapolis. The action was United States of America v. Michael T. Dugan, II, Southern District of Indiana, Indianapolis Division, Cause No. IP88-78-CR. Other persons admitted paying bribes and taking payoffs. The jury verdict was returned May 26, 1989, finding Dugan guilty on a variety of charges of bribery and extortion, including a true bill of unlawfully obtaining money (a $1,000 bribe) from James Eckman, President of First Equity Security Life Insurance Company (which Eckman had admitted).

Whitey Basson, remarkable business leader, is often hailed as a ‘genius’ by his peers. Basson became a legend when, in the most famous takeover deal in SA, he bought OK Bazaars for the nominal sum of a single Rand. In this authorised biography, the award-winning financial journalist Niel Joubert pieces together the complex, fascinating story of how Basson grew Shoprite from eight small stores valued at R1 million into the largest retailer in Africa, and the 35th largest retailer in the world.

Based on years of research, including many hours spent with Basson, Joubert traces his life in colourful detail, from a Porterville farm, to Pep Stores, to where he sets out to apply the 'Pep formula' to the unforgiving world of food.

Starting from a small office filled with boxes, Basson built Shprite via growth and acquisitions, swallowing Grand Bazaars, Checkers, and others before the famous OK Bazaars deal, and finally reaching his lifelong target of eclipsing Pick n Pay.

The first book by Neil D Fogarty on the key Business Growth principles and practices to bed within your organisation.

Creativity directly impacts results and productivity, yet few of us understand how it happens or how to put it into practice. This book shows you not only how to get things done, but how to do them better and more creatively. The Creative Thinking Handbook provides the correct application for creative thinking and action, by offering clear, practical tools and strategies so that you can develop creative thinking skills and help find brilliant solutions for any professional challenge. Based on research and proven-to-work creative thinking models, Chris Griffiths and Melina Costi present a clear introduction to what creative thinking is, explain why we all need to do it and will help you generate ideas and make better decisions. The Creative Thinking Handbook gets you to think differently by thinking creatively.

Ever come away from a coaching session feeling it didn’t quite hit the mark, despite your skills and knowledge? It’s not just the words we use, it’s the music, the lyrics and the dance of the conversation that make a difference to the quality of the outcome, and getting these right demands not just skill but humanity. Explore the human qualities that great coaches need to develop - humility, vulnerability, courage, and more - based on research from thousands of real coaching sessions, with stories, reflections, practical examples and tips on how to develop yourself and your work. This is a book for anyone who wants to deepen their work without adding more tools and techniques, and who is willing to do some deeper work in service of having more transformational conversations.

In ancient cultures, each village had a shaman or medicine man who would visit the invisible world to obtain vital information, guidance, and healing for members of the tribe. These edgewalkers have contemporary counterparts in today's organizations—those individuals who don't fit squarely into any one box; in their metaphorical travels they interpret trends from the marketplace, translate messages across departments, and envision the future impact of today's decisions and actions. Edgewalking doesn't come without its own risks and challenges; these unconventional people often clash with more traditional, rule-bound colleagues, and they are often frustrated by organizational systems that emphasize quantitative results over creative impulses. And yet in today's fast-changing, diverse, and globalized business environment, organizations must recruit and support these people in order to stay competitive. Featuring colorful interviews and practical tools to gauge and manage your own edgewalking skills, Edgewalkers explores the opportunities that are created by defying formal boundaries and fostering creativity at every level of the organization. They're the first people to volunteer to head up a new business unit, lead a cross-company initiative, or take on an overseas assignment. They're the glass half-full folks, who are constantly thinking out of the box, forging alliances with colleagues in other departments, seeking out new solutions to old problems, and anticipating challenges on the horizon. And in today's increasingly diverse workplaces, they are often people who have pursued unusual educational and career paths, traveled widely, and speak more than one language. Judi Neal has a term for these people: Edgewalkers. Literally, an edgewalker is someone who walks between two worlds. In ancient cultures, each village had a shaman or medicine man who would visit the invisible world to obtain vital information, guidance, and healing for members of the tribe. Today's corporate edgewalkers serve a similar function, interpreting trends from the marketplace, translating messages across departments, and envisioning the future impact of today's decisions and actions. Edgewalking doesn't come without its own risks and challenges; these unconventional people often clash with more traditional, rule-bound colleagues, and they are often frustrated by organizational systems that emphasize quantitative results over creative impulses. And yet in today's fast-changing, globalized business environment, organizations must recruit and support these people in order to stay competitive. Featuring colorful interviews with edgewalkers from a variety of fields and practical tools to gauge and manage your own edgewalking skills, Edgewalkers explores the opportunities that are created by defying formal boundaries and fostering creativity at every level of the organization.

Financial security during retirement is no guarantee. In fact, Outliving Your Money is the #1 fear among retirees. Not far behind are the fears of Losing Principal, High Health Care Costs, and Higher Taxes. Most people, including many financial advisors, do not know that each of these fears can be replaced with guarantees and control. This book shows you how. What would it be worth to eliminate these fears and not have to worry about uncertainty? You can guarantee financial security during retirement.

A new approach to structuring a business to support strategy and maximise efficiency. Organisation design matters. Every organisation has a better chance of success if it's designed properly, and that design is regularly reviewed, refreshed and updated to reflect and support organisational goals. Based on the latest thinking and research, and taking into account the profound impact the Covid-19 pandemic has had on how we think about work, Designing Organisations offers five key principles of organisational design that we can all adopt and deploy. Together, they provide a framework that balances the needs of today's strategies and operations with the agility to look ahead and meet the challenges of a rapidly evolving business environment.

Everyone, in today's society, is struggling with this mysterious thing called the business world and strives toward a higher understanding of its inner workings, and yet most books present the basic concepts with so much complexity and filled with so many arbitrary factors that the general public has given up on the subject and perforce has decided to retire to the sideline to be a spectator. In other words, his hope has been dashed aside and his dream of a higher understanding has not been fulfilled in any of the books. The present work is the culmination of many years of study, observation, and pondering on the dilemmas and enigmas of the business world. Within the confines of this book, one is given a chance to take an in-depth look and inspect first-hand, the code ombination of what makes a successful business. The basics are laid in simple terms and clear explanations express the powerful principles lucidly and dynamically, providing an unforgettable impression in the reader's mind. By avoiding undue complexities, the reader will achieve simplicity of thought and will be actually traveling in the direction of the actual why and thus be able to understand how to set up and manage any business. It is an interestingly uncommon book written primarily for the technical as well as the non-technical man. It is intended to serve several classes of our society a) The office workers and managers, b) The Business minded individuals, c) The business owners, d) The professional managaers. This book will surely serve also an important class of our societythe technical inventors who is looking for inspirations and new ideas to imbue him with enough understanding to finalize and materialize histhoughts into reality. The broad importance of this work could be summed up as laying the foundation for the business world on a scientific basis where arbitrary factors are removed and technical superiority is substituted. This is a totally new approach to understanding our business world through the use of newly discovered fundamentals (missing in all business books), which add a tremendous amount of simplicity and clarity to our complex business world. This is a new approach unmatched in any extant text today. The discovery of these fundamentals will create a huge impact on our business world and will truly make our business arena revitalized with renewed interests in understanding its principles in a unit of time. This work has created a unified theory about the two distinct concepts: personal life and business world. Finally, this work paves the way for the scientist as well as the non-technical individual to formulate and develop a business plan that will crack open the business world and will end up handing the individual the key to his "personal life.

Wherever they are in their career, this guide will give professionals a comprehensive understanding of the basic building blocks of effective leadership and management. For all professionals, knowledge of the key elements of high-quality leadership is vital, whether they are existing managers, taking on additional managerial responsibilities, or looking ahead to their career goals. This base of knowledge stretches from the individual - leading yourself - to the group, leading teams and even entire organizations. In tackling all these key aspects, the book equips individuals to progress in any area of leadership and management, from team-building to strategic planning. It also addresses the unique challenges of remote leadership that have arisen as a result of the COVID-19 pandemic. It is an essential guide for anyone looking to thrive in a new era of modern leadership.

For organizational and personal change to happen and be sustainable, there must first be a system of thought balanced against action. Williams and his concept of "congruence" provide an alternative to the often chaotic, unbalanced ways in which change is currently understood and its accomplishment attempted. He challenges the organizational model of compartmentalized structures, offers a persuasive refutation of the fashionable paradigm of organizational transformation (one based on dominance and control), and argues a provocative notion that innovation is actually the successful result of reworking what has not worked before. A new look at the processes that create organizational movement, Williams' latest book is a guide for leaders, managers, consultants, and corporate practitioners, and a new way for students, teachers, and researchers to rethink the entire change process. Williams has found through his own experience that people focus too closely on the "action" behaviors of organizations and too little on the thinking behind them. The result is that gaps open up and create pitfalls in our efforts to achieve excellence in human and organizational performance. Williams suggests that organizations innovate themselves into failure. To counter this, he provides a true systemic approach to enhancing organizational performance, a system of what he visualizes as "congruence," a way to fit thoughts to actions. It is as much a way of thinking, says Williams, as it is a method toward goals--goals that are clear and essential to the survival of any organization. Drawing liberally upon his own expertise as a teacher, consultant, and therapist, he helps others to appreciate the successes thatcan be realized when balance and the alignment of thought and action are achieved, and when the search for change becomes a planned, focused, and systemic endeavor.