An organization's work culture and its business success are tightly linked, say the authors of this unique study, yet to understand and manage work culture one must first know how to measure it. The best way to do this is by measuring your employees, but an employee measurement program must be carefully developed and properly implemented. Rollins and Roberts review the major literature, focusing on employee measurement, detail the continuum of corporate cultures, and compile for the first time best practices in employee measurement. They also provide six case studies that give highly detailed accounts of how successful companies have implemented employee measurement programs to examine their work culture and then used the resulting information to improve performance and the bottom line. This book is important reading for corporate executives, specialists, and academics involved in human resource management, change management, organizational behavior and development, organization effectiveness, management theory and techniques, organizational measurement, and employee attitude/opinion measurement.

Chapter 1 introduces the major topics, and provides perspective to the overall discussion. Chapter 2 reviews the evidence for the work culture-performance link, from other authors and HayGroup's research. Chapter 3 summarizes HayGroup's four culture models--functional, process, time-based, and network--and shows why it is important to be aware of the full cultural continuum. The next three chapters present a literature review of employee measurement applications, and in-depth discussion of best practices in employee measurement, followed by six detailed case studies from the authors' own consulting experience. The last chapter concludes with a summary and description of important future trends.

The most profound social and economic transformation over the last quarter century has been how knowledge and intellectual assets have supplanted physical labor in rearranging work and organizations. Competition for high-paying, knowledge-intensive jobs has become fierce, as corporations seek out the best talent for the cheapest price. Knowledge-intensive work is the key to long term success. A new nationalism seems irrelevant considering that America's well being is inextricably linked to the rest of the world. A purpose-driven life seems unattainable given lifestyles built on brand loyalty. Innovation seems an illusion given massive job de-skilling and outsourcing. In post-civil rights America, people who believe themselves most free are most enslaved. Such are the perils of prosperity.

A manager has more opportunity to directly motivate employees than does any other organizational influence. And in today's complex and fluid work environments, where retention of top-performing employees is paramount, managers are under considerable pressure to motivate individuals to achieve both personal and organizational goals. Integrating insights from management and psychology, The Manager as Motivator covers such issues as the development of a free-agent workforce, with talent following supply and demand; the emergence of employees as the only true sustainable advantage; and the opportunities and challenges that managers face in their role as motivators, especially when they themselves are wrestling with limited resources and competing demands. Featuring diagnostic exercises, case examples, checklists, and other interactive elements, the book addresses common myths and misconceptions about motivation (such as the popular focus on charismatic leaders) and offers readers many practical tools for becoming more effective motivators—and measuring the positive results. A manager has more opportunity to directly motivate employees than does any other organizational influence. Conversely, research reveals that de-motivating managers are the primary reason employees voluntarily leave. Managers set the tone, translate organizational strategy into employee performance and developmental plans, provide the carrots and the sticks to achieve those plans, and in virtually every other way reinforce—for better or worse—the cultural attitudes of the organization. The Manager as Motivator explores the dynamics of motivation, especially in the context of today's complex and fluid work enivronments, where retention of top-performing employees is paramount. Integrating insights from management and psychology, the author covers such issues as the development of a free-agent workforce, with talent following supply and demand; the emergence of employees as the only true sustainable advantage; and the opportunities and challenges that managers face in their role as motivators, especially when they themselves are wrestling with limited resources and competing demands. Featuring diagnostic exercises, case examples, checklists, and other interactive elements, the book addresses common myths and misconceptions about motivation (such as the popular focus on charismatic leaders) and offers readers many practical tools for becoming more effective motivators—and measuring the positive results.

This contributed volume provides theoretical and empirical insights into a variety of contemporary issues about inequality, geography, and global value chains in today’s world, where global disruptions are prevalent, globalization is being transformed, and multinational enterprises (MNEs) are under pressure to promote sustainability. Many challenges and tensions created by growing inequality within and between countries, cities, and individuals, coupled with recent disruptions in the global economy, beg important questions regarding the role of MNEs. A valuable resource for scholars and students in international business, the book provides a richer understanding of how MNE activities are being affected by the complex dynamics of the modern global business environment and discusses what strategies they need to implement in order to adapt to a changing world, while accounting for the interests of a broader range of stakeholders.  

Im Bereich des Personalmanagements hat sich mit dem Begriff "Employability" ein neuer Ansatz zur Dynamisierung des Arbeitsmarktes und zur Schaffung einer für die Unternehmen erforderlichen flexiblen Belegschaftsstruktur herausgebildet. In diesem Buch untersuchen namhafte Vertreter aus Wissenschaft, Politik, Verbänden und Unternehmen den Aspekt der „Employability“ für verschiedene Zielgruppen in der Berufswelt.

How precisely do the Chinese negotiate contracts and other agreements? Do they follow conventions similar to those of European negotiators? To the Japanese? Is there a pattern or style to their negotiations? These are the types of issues examined and resolved in Pye's guide. The volume is based on extensive interviews with Americans and Japanese who have had considerable first-hand experience negotiating with the Chinese, and an effort has been made to highlight the areas in which there has been the greatest amount of confusion and misunderstanding for American business people.

Pye examines each step in the traditionally long negotiating process, from the first contacts to the responses after agreements have been reached. With an emphasis on cultural considerations and troubleshooting techniques, Pye gives solid, practical advice for business firms and individual negotiators. While the emphasis is on practical business negotiations, anyone concerned with Chinese culture will find much to ponder in this book.

Never mind what you think you’re saying, what is your body saying?

Over half of our communication is through our bodies, but how many of us know how to decipher this non-verbal language?

Body Language will make sure you get it right every time. In seven simple lessons you’ll become an expert at reading others and controlling your own gestures to get the response you want.

This definitive and indispensable guide to body language will help you:

• Make a good impression and be instantly likeable
• Match what you’re saying to the signals you’re sending so you send out clear, credible messages
• Learn how to read other people’s faces, eyes and tone of voice effectively
• Decipher the language of the limbs, from folded arms to crossed legs
• Figure out quickly when someone is lying

A comparative study of managers' decision making styles.

In line with the multi-disciplinary nature of network research, this edited volume collects both empirical and conceptual contributions that nurture the debate on network research, specifically dealing with the topics of network performance and agency. The contributions draw on different literatures and epistemic approaches and address different levels of analysis, both from a static and a dynamic point of view. It will be of great interest to academics and students developing research in the field of network studies. It will also be of interest to scholars of operations management, organization studies, strategy, innovation, financial management and business history.

Make sense of the managed care systems that dominate the world of EAP professionals and programs today Employee Assistance Programs in Managed Care gives you a valuable overview of modern employee assistance programs. It compares and contrasts EAPs with managed behavioral care products and examines how EAPs are often provided in conjunction with managed care services. This timely book, vital in today's ever-changing EAP climate, will familiarize you with essential managed behavioral technology such as the application of medical necessity criteria. This is especially important today in an environment dominated by employer- or insurer-sponsored managed care systems. You also get a helpful directory of EAP/managed care companiesEmployee Assistance Programs in Managed Care is your guidebook to today's EAPs, providing vital information about: the services modern EAPs offer to employers and employees participating in networks to provide both therapy and EAP services how EAPs interface with managed behavioral care organizations how EAPs are sold how EAPs are marketed and managed today professional issues--certification, credentials, ethics, and more ways that counseling professionals can participate in them to the advantage of their clients--and to their professional practicesEAP professionals, clinical social workers, professional counselors, psychologists, benefit consultants, insurance brokers, psychiatric nurses, and clinical nurse specialists can all improve their practices and stay current with Employee Assistance Programs in Managed Care.

START-UP NATION addresses the trillion dollar question: How is it that Israel-- a country of 7.1 million, only 60 years old, surrounded by enemies, in a constant state of war since its founding, with no natural resources-- produces more start-up companies than large, peaceful, and stable nations like Japan, China, India, Korea, Canada and the UK?
With the savvy of foreign policy insiders, Senor and Singer examine the lessons of the country's adversity-driven culture, which flattens hierarchy and elevates informality-- all backed up by government policies focused on innovation. In a world where economies as diverse as Ireland, Singapore and Dubai have tried to re-create the "Israel effect," there are entrepreneurial lessons well worth noting. As America reboots its own economy and can-do spirit, there's never been a better time to look at this remarkable and resilient nation for some impressive, surprising clues.

This volume documents military advances in personnel measurement technology and practices. The military is the unquestionable forerunner of this technology. Until now some of this knowledge has not been easily accessible to the scientific community at large. This book highlights advances in enlisted personnel screening and selection from World War I to the present. It foresees the future era of testing, through the use of Item Response Theory, computerized adaptive testing, and the development of new computerized tests. The contributors study the use of computer systems to address person-job match and vocational guidance. They also describe selection to various officer candidate programs and examine the criteria of enlisted performance during peacetime.

"Military Personnel Measurement" covers the full scope of military personnel technology and includes discussions of current topics including: computerized vocational guidance systems; advances in vocational testing; personnel classification; evaluations of enlisted performance. Students and professionals in the areas of personnel management, business administration, military studies, or anyone interested in the use of new technology in the testing and evaluation of personnel, will find "Military Personnel Measurement "a valuable resource.

Keynes was an elitist and pro-capitalist economist, whom the left should embrace with caution. But his analysis provides a concreteness missing from Marx and engages with critical issues of the modern world that Marx could not have foreseen. This book argues that a critical Marxist engagement can simultaneously increase the power of Keynes’s insight and enrich Marxism. Dunn explores Keynes's work in the context of the extraordinary times in which he lived, his philosophy, and his politics. By offering a detailed overview of his critique of mainstream economics and General Theory, Dunn argues that Keynes provides an enduringly valuable critique of orthodoxy, and develops a Marxist appropriation of Keynes’s insights. The book considers the prospects of returning to Keynes, critically reviewing the practices that have come to be known as ‘Keynesianism’ and the limits of the theoretical traditions that have made claim to his legacy. -- .

The goal of How a Business Works is to create a framework for understanding business in 12 chapters that you can read, understand, and apply in a relatively short period of time. This framework will serve you in three ways: 1. It will help you to understand the behavior of sellers and employers, so that you can be a more informed businessperson, citizen, consumer, and employee. 2. It will help you to predict the future behavior of sellers and employers, so that you can make better plans and achieve better outcomes as a businessperson, citizen, consumer, and employee. 3. It will give you a basic understanding of business (a framework), so that you can effectively and efficiently learn more about business and organizations from the perspectives of your roles: as a citizen, consumer, employee, and possibly businessperson. All of us have the roles of a citizen and a consumer. Most of us have the role of an employee of an organization. And, some of us may choose the role of a businessperson. How a Business Works seeks to make business understandable to citizens and consumers. The book can help you in your career whether you are an employee of an organization or are self employed. And, finally, the book can assist you in becoming a businessperson.

Like it or not, every business—even one conducted from the kitchen table—is global. No matter the industry, employees now routinely travel to other countries or interact with foreign customers, vendors, or fellow employees. Or they conduct business over the phone, via e-mail, or through video links. As a result, they have to understand international customs and etiquette or risk losing customers or botching business relations. And understanding business customs in other cultures isn't merely playing good defense—it often leads to new products or service enhancements that help an enterprise grow. In Passport to Success, Jeanette Martin and Lillian Chaney apply their expertise in business etiquette, training, and intercultural communications to present a practical guide to conducting business successfully around the world. Each chapter in this book presents in-depth information on the business environment and culture in the top twenty trading partners of the United States: Canada, Mexico, Japan, China, United Kingdom, Germany, South Korea, Netherlands, France, Singapore, Taiwan, Belgium, Australia, Brazil, Hong Kong, Switzerland, Malaysia, Italy, India, and Israel. Chapters contain both practical tips and illustrative examples, and the book concludes with a listing of resources (books, magazines, organizations, and Web sites) for additional information. In addition, Passport to Success contains useful overview material that will help business people plan a trip abroad or a campaign to win customers in another country. Besides trade statistics and information on global trade agreements, readers will find information on using the Internet productively to conduct or seek business, how women can succeed in countries with traditional, male-oriented business cultures, how to build cross-cultural relationships, and ways language can enhance—or obstruct—business dealings. Every businessperson is now a player in the global market for goods and services. This book provides valuable tips that will help people avoid missteps and increase their sales and personal success when dealing with counterparts in other countries.

A new approach to structuring a business to support strategy and maximise efficiency. Organisation design matters. Every organisation has a better chance of success if it's designed properly, and that design is regularly reviewed, refreshed and updated to reflect and support organisational goals. Based on the latest thinking and research, and taking into account the profound impact the Covid-19 pandemic has had on how we think about work, Designing Organisations offers five key principles of organisational design that we can all adopt and deploy. Together, they provide a framework that balances the needs of today's strategies and operations with the agility to look ahead and meet the challenges of a rapidly evolving business environment.

Everything a writer needs to know about the law. This accessible, reader-friendly handbook will be an invaluable resource for authors, agents, and editors in navigating the legal landscape of the contemporary publishing industry. Drawing on a wealth of experience in legal scholarship and publishing, Jacqueline D. Lipton provides a useful legal guide for writers whatever their levels of expertise or categories of work (fiction, nonfiction, or academic). Through case studies and hypothetical examples, Law and Authors addresses issues of copyright law, including explanations of fair use and the public domain; trademark and branding concerns for those embarking on a publishing career; laws that impact the ways that authors might use social media and marketing promotions; and privacy and defamation questions that writers may face. Although the book focuses on American law, it highlights key areas where laws in other countries differ from those in the United States. Law and Authors will prepare every writer for the inevitable and the unexpected.

The complexity and dynamism of organizations make them difficult to understand and manage. This book presents the workings and designs of organizations and identifies the types of problems encountered by organizational workers. Allcorn provides an essential focus on dynamic workplace theory, questioning the current and future value of today's bureaucratic, hierarchic organizational structure. Allcorn advocates a shared theoretical perspective that is clear and comprehensive. His theory explains organizational life, encompassing four types of work experience: chaotic, bureaucratic, charismatic, and balanced. He proposes an organizational design that eschews positions of authority and power and eliminates severe, often hindering bureaucracy.

Clear and comprehensible without being simplistic, the book offers insights into how organizations actually function and proposes ways to intervene when organizations grow stale, become self-defeating in their missions, or develop into hostile environments for their employees. The insights and ideas presented here are of considerable and enduring importance to corporate trainers, consultants, group process experts, governmental agencies and entities, executives at all levels, academics, and students of organizational life and its various processes.