Make sense of the managed care systems that dominate the world of EAP professionals and programs today Employee Assistance Programs in Managed Care gives you a valuable overview of modern employee assistance programs. It compares and contrasts EAPs with managed behavioral care products and examines how EAPs are often provided in conjunction with managed care services. This timely book, vital in today's ever-changing EAP climate, will familiarize you with essential managed behavioral technology such as the application of medical necessity criteria. This is especially important today in an environment dominated by employer- or insurer-sponsored managed care systems. You also get a helpful directory of EAP/managed care companiesEmployee Assistance Programs in Managed Care is your guidebook to today's EAPs, providing vital information about: the services modern EAPs offer to employers and employees participating in networks to provide both therapy and EAP services how EAPs interface with managed behavioral care organizations how EAPs are sold how EAPs are marketed and managed today professional issues--certification, credentials, ethics, and more ways that counseling professionals can participate in them to the advantage of their clients--and to their professional practicesEAP professionals, clinical social workers, professional counselors, psychologists, benefit consultants, insurance brokers, psychiatric nurses, and clinical nurse specialists can all improve their practices and stay current with Employee Assistance Programs in Managed Care.

A comparative study of managers' decision making styles.

Like it or not, every business—even one conducted from the kitchen table—is global. No matter the industry, employees now routinely travel to other countries or interact with foreign customers, vendors, or fellow employees. Or they conduct business over the phone, via e-mail, or through video links. As a result, they have to understand international customs and etiquette or risk losing customers or botching business relations. And understanding business customs in other cultures isn't merely playing good defense—it often leads to new products or service enhancements that help an enterprise grow. In Passport to Success, Jeanette Martin and Lillian Chaney apply their expertise in business etiquette, training, and intercultural communications to present a practical guide to conducting business successfully around the world. Each chapter in this book presents in-depth information on the business environment and culture in the top twenty trading partners of the United States: Canada, Mexico, Japan, China, United Kingdom, Germany, South Korea, Netherlands, France, Singapore, Taiwan, Belgium, Australia, Brazil, Hong Kong, Switzerland, Malaysia, Italy, India, and Israel. Chapters contain both practical tips and illustrative examples, and the book concludes with a listing of resources (books, magazines, organizations, and Web sites) for additional information. In addition, Passport to Success contains useful overview material that will help business people plan a trip abroad or a campaign to win customers in another country. Besides trade statistics and information on global trade agreements, readers will find information on using the Internet productively to conduct or seek business, how women can succeed in countries with traditional, male-oriented business cultures, how to build cross-cultural relationships, and ways language can enhance—or obstruct—business dealings. Every businessperson is now a player in the global market for goods and services. This book provides valuable tips that will help people avoid missteps and increase their sales and personal success when dealing with counterparts in other countries.

This volume documents military advances in personnel measurement technology and practices. The military is the unquestionable forerunner of this technology. Until now some of this knowledge has not been easily accessible to the scientific community at large. This book highlights advances in enlisted personnel screening and selection from World War I to the present. It foresees the future era of testing, through the use of Item Response Theory, computerized adaptive testing, and the development of new computerized tests. The contributors study the use of computer systems to address person-job match and vocational guidance. They also describe selection to various officer candidate programs and examine the criteria of enlisted performance during peacetime.

"Military Personnel Measurement" covers the full scope of military personnel technology and includes discussions of current topics including: computerized vocational guidance systems; advances in vocational testing; personnel classification; evaluations of enlisted performance. Students and professionals in the areas of personnel management, business administration, military studies, or anyone interested in the use of new technology in the testing and evaluation of personnel, will find "Military Personnel Measurement "a valuable resource.

An essential handbook of policing leadership behavioural skills for both professional police officers and policing students aspiring to join the force. The behaviours examined are of relevance to all ranks and roles, from a newly appointed police constable to an executive officer. Behavioural soft skills are essential to effective policing practice and professional development, and are particularly significant in leadership and management roles. This handbook examines the key leadership behaviours and focuses on discreet aspects within policing as well as describing a career timeline. In addition it provides a unique opportunity for leaders to articulate the effects the Covid-19 pandemic has had on law enforcement, examining the impact on policing behaviours and what the blockages are. Each chapter is written by a well-established serving police leader or policing scholar, bringing together a wealth of experience and understanding and applying this knowledge in context through key case studies and examples. It bridges the gap between theory and practice so readers can apply what they have learnt to their policing roles and effectively formulate and describe their own leadership philosophy and style. This is a companion book to Behavioural Skills for Effective Policing.              

The goal of How a Business Works is to create a framework for understanding business in 12 chapters that you can read, understand, and apply in a relatively short period of time. This framework will serve you in three ways: 1. It will help you to understand the behavior of sellers and employers, so that you can be a more informed businessperson, citizen, consumer, and employee. 2. It will help you to predict the future behavior of sellers and employers, so that you can make better plans and achieve better outcomes as a businessperson, citizen, consumer, and employee. 3. It will give you a basic understanding of business (a framework), so that you can effectively and efficiently learn more about business and organizations from the perspectives of your roles: as a citizen, consumer, employee, and possibly businessperson. All of us have the roles of a citizen and a consumer. Most of us have the role of an employee of an organization. And, some of us may choose the role of a businessperson. How a Business Works seeks to make business understandable to citizens and consumers. The book can help you in your career whether you are an employee of an organization or are self employed. And, finally, the book can assist you in becoming a businessperson.

From the New York Times bestselling author of $100 Startup comes this accessible guide to building a side business from scratch - without having to give up your day job.

Side Hustle is about much more than just making some extra cash; it’s about freedom and job security in today’s unstable business environment. That’s because when you receive income from multiple different sources, you are no longer dependent on the whims of a single employer. It affords you choices and options.

In the style of $100 Startup, full of practical exercises and peppered with inspiring stories, Side Hustle shows readers how to brainstorm, choose, implement, launch and refine their side business in just 27 days – with little to no budget and without having to quit their current job.

The complexity and dynamism of organizations make them difficult to understand and manage. This book presents the workings and designs of organizations and identifies the types of problems encountered by organizational workers. Allcorn provides an essential focus on dynamic workplace theory, questioning the current and future value of today's bureaucratic, hierarchic organizational structure. Allcorn advocates a shared theoretical perspective that is clear and comprehensive. His theory explains organizational life, encompassing four types of work experience: chaotic, bureaucratic, charismatic, and balanced. He proposes an organizational design that eschews positions of authority and power and eliminates severe, often hindering bureaucracy.

Clear and comprehensible without being simplistic, the book offers insights into how organizations actually function and proposes ways to intervene when organizations grow stale, become self-defeating in their missions, or develop into hostile environments for their employees. The insights and ideas presented here are of considerable and enduring importance to corporate trainers, consultants, group process experts, governmental agencies and entities, executives at all levels, academics, and students of organizational life and its various processes.

Kurt Behm was a typical, middle class baby-boomer kid growing up in the 1950s. While playing badminton with his Sister in the back yard, he tried to retrieve a shuttlecock (birdie) that got stuck up in one of the pine trees which separated the woods from his backyard. His Mothers aluminum clothespole was his weapon of choice. Again and again he threw it up into the tree with no success, until all at once it looked like the 4th of July. Fire and sparks were everywhere. The aluminum clothes pole had threaded itself between the electrical wires that ran hidden through the trees. It was now acting as a conductor between all three wires, creating an effect his father later compared to Guadalcanal. The ensuing fire burned the woods completely to the ground. A year later and amidst the charred remains, his township had the foresight and the vision to turn that rubble into what every red-blodded boy of that era dreamed of having for himself ............. a Playground. Kurt's life from then on would never be the same

The main purpose of this book is intended to show what was and what could have been accomplished in terms of economic benefits, based on the enormous deployment of; mechanization, fixed mechanization and automation after the 1970 Re-organization. Then realizing that the Postal Service will be moving into a future period of limited potential for ongoing meaningful reductions in operating costs from the deployment of automation equipment, I decided to also provide some options for future productivity improvements. However, the various issues raised in this book should also provide the Postal Service other options to deal with current and future needs.

First published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.

Decades of experience with communications enterprises worldwide are the basis for this compilation of thought-leadership papers by EDS executives who serve the communications industry. The papers address key challenges Communications Service Providers (CSPs) face and recommed initiatives for resolving them. EDS believes CSPs can offer a superior customer experience and build sustained customer loyalty by going to market with products and services more quickly and efficiently. But to do so, CSPs must commit to a transformational journey that will ultimately result in customer satisfaction and revenue growth. This insightful book explains how a CSP can reshape its business model and IT environment to achieve significant business results.

Learning curves are now recognized throughout the business community as valuable aids to improving productivity in the workplace. This volume is a clear and concise handbook intended to provide both the technical and the non-technical reader with a basic understanding of the underlying theory of learning curves, as well as ready access to commonly used learning curve models, formulas, and tables.

Since the book itself is meant to be a handy reference guide, it is organized to make needed information easily available. After a review of basic learning curve theory and a comparison of the most frequently used models, an extensive list of equations is accompanied by everyday examples that illustrate the correct application of learning curve theory as well as solutions to problems that may arise. Tables, graphs, and charts, easily located in the appendixes, can facilitate computations, and a bibliography lists articles, pamphlets, and books that describe learning curve theory and its various uses over the past fifty years. Learning curve analysis, simplified and presented here in a convenient manual, will enable accounting, financial, and purchasing specialists to improve not only employee proficiency forecasting, but also the efficiency of their own productivity.

This book describes the available options, and the rationale for selecting among them, for observing, measureing or assessing process of communication. This approach contrasts radically to the one taken in many preceding volumes which explain the applicability of general types of quantitative research, for example, content analysis, laboratory experiments, and statistical analysis, to the study of communication. This approach focuses on the methodological problems and solutions unique to the study of communication. It provides the readers with an outline of the problems and/or alternatives that face the researcher.

Responding to the needs of market researchers, business analysts, CI professionals, and other decision makers who understand online technology, Vibert provides a series of problem-driven, analytical frameworks to help them make better sense--and use--of the vast amounts of information now available and easily accessed on the Internet. Organizational decision makers, forced to understand complex competitive environments, have two important aids; analytical tools and information sources. To be truly effective, these tools must be used in concert. Vibert's book focuses on these tools and their usages. In doing so it provides ways for organizational decision makers to protect their own operations as they seek to gain better knowledge of their competitors.

Analysts, market researchers, corporate trainers, CI professionals, and others in decision-making capacities, in industries enabled by the Internet, will see quickly how well the content of Vibert's book fits what they do day-to-day. Academics and other teachers will find that the book challenges the traditional case method style of teaching by showing how real-time analysis can be brought into the classroom, the corporate training suite, and other places where information and knowledge are transmitted. Vibert maintains that real-time teaching or training depends on the use of library resources--and the world's largest library is the Internet. Unfortunately, the net has grown so large so fast that stakeholders lack ways to organize the vast quantities of information available there. It is these ways, these tools and resources, that Vibert provides in his discussion of question-driven analytical frameworks, the core of his book.

For me, managing awesome teams was both rewarding and exciting. I learned early on that great managers take care of their team members; they do the right things for the right reasons. By helping team members focus on the same vision, they will begin to feel as if they're playing a championship game every day. People like to win and most dream of being on a winning team. The saying Life is a journey not a destination, is so true. Hopefully this book will provide you with some of those right things to do, or Silver Bullets you might say.

HOW TO UNDERSTAND people so you can increase your sponsoring rate and develop the skills to be an effective leader? WHY YOU NEED A DREAM, how to discover and build it, and set goals to achieve it? HOW TO INCREASE your enthusiasm and develop the attitudes and habits of a winner, so you'll be an example for others? HOW TO BLAST - THROUGH your obstacles and accomplish your goals, so you get free and live your dream? HOW TO BE MORE PRODUCTIVE, not just busy, and Inspire others to take action, so your group can grow? Inside You is the Reason Why --- Your Dream. When people take total responsibility for their own success and stop making and accepting excuses, their business can really start to blossom.

“Brilliant, ambitious, and often surprising. A remarkable contribution to the current global debate about Empire and a small masterpiece of research and conceptual reimagining.� —William Dalrymple, author of The Anarchy: The East India Company, Corporate Violence, and the Pillage of an Empire An award-winning historian places the corporation—more than the Crown—at the heart of British colonialism, arguing that companies built and governed global empire, raising questions about public and private power that were just as troubling four hundred years ago as they are today. Across four centuries, from Ireland to India, the Americas to Africa and Australia, British colonialism was above all the business of corporations. Corporations conceived, promoted, financed, and governed overseas expansion, making claims over territory and peoples while ensuring that British and colonial society were invested, quite literally, in their ventures. Colonial companies were also relentlessly controversial, frequently in debt, and prone to failure. The corporation was well-suited to overseas expansion not because it was an inevitable juggernaut but because, like empire itself, it was an elusive contradiction: public and private; person and society; subordinate and autonomous; centralized and diffuse; immortal and precarious; national and cosmopolitan—a legal fiction with very real power. Breaking from traditional histories in which corporations take a supporting role by doing the dirty work of sovereign states in exchange for commercial monopolies, Philip Stern argues that corporations took the lead in global expansion and administration. Whether in sixteenth-century Ireland and North America or the Falklands in the early 1980s, corporations were key players. And, as Empire, Incorporated makes clear, venture colonialism did not cease with the end of empire. Its legacies continue to raise questions about corporate power that are just as relevant today as they were 400 years ago. Challenging conventional wisdom about where power is held on a global scale, Stern complicates the supposedly firm distinction between private enterprise and the state, offering a new history of the British Empire, as well as a new history of the corporation.

Climate change is real. Time to spring into action. Introducing: The Time is Now, a toolkit for serious change. Use this timely card game to challenge, inspire, pitch and get serious results for positive impact. The kit consists of 60 tool cards that trigger questions and inspire possible solutions by fellow players. Questions like: what can you do to stay out of a polluting hospital? What would your holiday look like with zero CO2 emissions? How do you co-travel to the office? With whom would you work together for a healthier living and working environment? Invite your colleagues, friends and family and move to a more sustainable planet one step at a time. In three rounds you'll discover new options, practical solutions, and put these in the simplest plan of approach, you have ever seen. Share your plans, stick them to the wall or on your companies' message board and create real change. With the workshop version the game ends in making a canvas with things you can start doing tomorrow, next week and this year. Use the The Time is Now toolkit to grow ideas and start changing the world around you and inspire to make changes. Make a difference, one step at a time. The Time really is Now! * From the authors of The Startup Game * Challenge, inspire, pitch and get serious results for positive impact. * Translate complex and scientific models and tools into everyday professional and private life. * Inspired by the UN's Sustainable Development Goals (SDG's). * Generate more effective ideas than any other toolbox in just 45 minutes.

Critical to the success of any organization is a characteristic called dynamism. Exactly the opposite of anhedonia, or listlessness, dynamism is identified with intensity, enthusiasm, and motivation, qualities that enable people in organizations to get things done. Psychologist Wayne Pace clarifies the meaning of dynamism and its various roles in organizational functioning, provides ways to enhance and measure it, and introduces to human resource professionals a new model of career progression based upon it. Better grounded in scientific principles and data than other books dealing with topics like vitality and enthusiasm and written in a direct, positive, credible, and easy to grasp style, Pace's book covers an unusually wide range of topics--from work systems to language and interpersonal style, to modes of thinking, to mindsets--all of which he sees as dimensions of organizational dynamism and all of which play crucial roles in saving the organization from anhedonia. He makes clear that we cannot design work systems that alone will compel outstanding performance. Instead, we must find ways to release the power of individual workers themselves. His book shows why work systems are so detrimental to enthusiasm and what can be done to reverse their effects. The result is an essential explication for human resource and organizational development specialists and an enlightening introduction for top management everywhere.

Pace develops his ideas from a theory of credibility consisting of three dimensions: expertise or competence, trust or confidence, and dynamism or enthusiasm. Focusing his attention on the latter, he explores the underlying mindsets that affect decisions to devote energy to work. He introduces new practices, such as Altra Teams, E-prime language, and Natural Work Goals and explores the mental sets and perceptions that workers have, things that affect the amount of energy, enthusiasm, and vigor they can devote to doing their work. He goes on to explain four work perceptions--performance, opportunity, fulfillment, and expectations or aspirations--which he identifies as basic to the way modern workers approach their tasks. Not only does his book offer a theory and explanation of dynamism, but it also provides concrete instruments to measure it and how well it is developing in your own organization. He then introduces the concepts of organizational learning and learning organizations, and closes with a chapter containing incidents, cases, and personal reports that show how other organizations actually can--and do--release dynamism in their own work settings.

A robust and engaging account of the single greatest threat faced by AI and ML systems In Not With A Bug, But With A Sticker: Attacks on Machine Learning Systems and What To Do About Them, a team of distinguished adversarial machine learning researchers deliver a riveting account of the most significant risk to currently deployed artificial intelligence systems: cybersecurity threats. The authors take you on a sweeping tour – from inside secretive government organizations to academic workshops at ski chalets to Google’s cafeteria – recounting how major AI systems remain vulnerable to the exploits of bad actors of all stripes. Based on hundreds of interviews of academic researchers, policy makers, business leaders and national security experts, the authors compile the complex science of attacking AI systems with color and flourish and provide a front row seat to those who championed this change. Grounded in real world examples of previous attacks, you will learn how adversaries can upend the reliability of otherwise robust AI systems with straightforward exploits. The steeplechase to solve this problem has already begun: Nations and organizations are aware that securing AI systems brings forth an indomitable advantage: the prize is not just to keep AI systems safe but also the ability to disrupt the competition’s AI systems. An essential and eye-opening resource for machine learning and software engineers, policy makers and business leaders involved with artificial intelligence, and academics studying topics including cybersecurity and computer science, Not With A Bug, But With A Sticker is a warning—albeit an entertaining and engaging one—we should all heed. How we secure our AI systems will define the next decade. The stakes have never been higher, and public attention and debate on the issue has never been scarcer. The authors are donating the proceeds from this book to two charities: Black in AI and Bountiful Children’s Foundation.