Everyone deserves to feel a sense of respect and belonging. And we all want our coworkers to feel safe, heard, and free to be their authentic selves at work. But being an inclusive colleague doesn't always come naturally. This book will teach you how to be more empathetic, accepting, and socially aware, so you can create a more inclusive work environment—starting with yourself. This volume includes the work of: Ella F. Washington DDS Dobson-Smith Selena Rezvani Stacy A. Gordon How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Be Data Analytical is the book organizations and individuals need to understand how to truly use analytics to turn data into valuable insights and drive smarter decision making. Data needs analytics to turn it into value and for organizations to be truly data-driven, they need to use analytics correctly. However, most organizations do not move beyond the first, most rudimentary stage of analytics. They miss out on the powerful insights and opportunities available with all the four levels of analytics: descriptive, diagnostic, predictive and prescriptive. Be Data Analytical reveals how to supercharge data value through all the four levels of analytics, bringing data to life and enhancing data-driven decision making. Be Data Analytical examines each of these four levels of analytics in-depth: what they are, why they matter, how they can be used strategically and how they can be implemented. The book also explores how individuals and organizations can improve their skills and performance in each of these areas. Written by a global trailblazer in the world of data literacy, the book shows professionals, managers, leaders and organizations how to use analytics for the successful and strategic conversion of data into value, insight and action.

Build a successful career with authenticity, confidence, and boldness In Courage, Clarity, and Confidence: Redefining How Successful Women Work, executive career and leadership coach Gala Jackson delivers an exciting new playbook to help women reconnect with their voice and values to redefine work and success. In the book, you’ll explore how to navigate the fraught path to professional fulfillment and negotiate the many obstacles that litter the way. Traditional job search and career transition methods often fail women—especially women of color—because they’ve been constructed by, and for, men, white men. She also provides a practical exercises that equip you with how to build a future for yourself characterized by authenticity, confidence, and boldness even in the midst of the evolving landscape of women and work. The book includes: Strategies to align your professional and personal identities for a new empowering narrative  Methods to help you identify the power of your own voice  Approaches to help you reconsider and rewrite the rules of engagement for how you work and build your career Own your definition of career success while leveraging all your professional experiences to achieve it How to confidently embody the strongest, boldest, most courageous version of yourself to establish a career with flow and freedom Courage, Clarity, and Confidence is for any woman at any level of her career who wants to redefine success for herself. 

Do What You Are -- the bestselling classic that has helped more than a million people find truly satisfying work -- is now updated for the modern workforce. With the global economy's ups and downs, the advent of astonishing new technology, the migration to online work and study, and the ascendancy of mobile communication, so much has changed in the American workplace since this book's fifth edition was published in 2014. What hasn't changed is the power of Personality Type to help people achieve job satisfaction. This updated edition, featuring 30% new material, is especially useful for millennials and for baby boomers experiencing midlife career switches, and even those looking for fulfillment in retirement. The book leads readers step-by-step through the process of determining and verifying Personality Type. Then it identifies occupations that are popular with each Type, provides helpful case studies, and offers a rundown of each Type's work-related strengths and weaknesses. Focusing on each Type's strengths, Do What You Are uses workbook exercises to help you customize your job search, get the most out of your current career, obtain leadership positions, and ensure that you achieve the best results in the shortest period of time.

ARS MECHANICA traces the comprehensive history of the Herstal Group, renowned worldwide through its brands FN Herstal, Browning, and Winchester. Almost 130 years of technological innovation and unique know-how has allowed the company to develop, manufacture and commercialize leading quality products Fabrique Nationale d’Armes de Guerre (FN) was a pure product of Belgium in the nineteenth century. It could not have emerged at any other time or in any other place. The industrial strength of the country and of its Liège Region, combined with its centuries-old tradition of arms-making, successfully ensured Belgium’s military independence through this period.   ARS MECHANICA retraces the history of this landmark company, now called the Herstal Group, which has emerged as a global industrial force under the control of the Belgian government over the decades. Through this period, FN has endured successive crises and upturns, alongside devastating wars and periods of patient reconstruction. Mechanical engineering is surely the top driver of its progress and resilience, and this clearly shows in the wide variety of FN’s products arms, ammunition, bicycles, cars, motorcycles, commercial vehicles, aircraft engines and more besides—that have been produced by the Herstal Group over the years. In putting this know-how into practice, the company has adeptly adapted to various historical changes. By innovating, inventing and occasionally harnessing current patents to launch new products, FN has indelibly stamped its singular authority through its mechanical engineering genius. Distributed for Mercatorfonds

The book is distinctive in its application of the early philosophy of Ludwig Wittgenstein to misinformation analysis. It also proposes a new theory of information quality. The book is timely as the issue of online information quality (especially on social media platforms) is now front-page news. The book proffers an alternative to the algorithmic engagement-based ranking of content by social media platforms: a new system for ranking online content based on information quality. The book also introduced two new concepts to the scholarly literature: “off-information� and “non-information�.

1. Discusses the concept of Social IoT beyond the combinations of Social media and IoT 2. Stimulates research on the topic of the Social Internet of Things 3. Pays special attention to a human centric perspective 4. Provides several characteristics of social, network, and physical security associated with social information networks

Creating new and innovative products, services or businesses can be challenging, which is why, sadly, most innovations are not successful. But, the good news is that you can significantly improve the chance for success by being guided - the lean way. That's where the Lean Innovation Guide comes in. This book guides you through the lean journey by clarifying what to focus on next and what to improve. If you or your organisation want or need to drive innovation, then this book is a must-read! Discover the secrets to faster, more focused innovation success: learn the proven approach to innovating your business and get the competitive edge you need to stay ahead. The book is aimed mainly at corporate innovators and provides them with the missing link to successfully using Lean Startup as an innovation method: namely the Lean Progress Model. With the Lean Progress Model, author David Griesbach developed a tool that quickly and purposefully guides you through the Lean Innovation process. You will know at all times where your project stands, which questions are still open-ended and what needs to be done next. In addition, the illustrations throughout the book support the text and turn this book into a practical guide that takes you through the startup and innovation process. In this book, you will find a proven approach to guide you and your colleagues to innovation success, helping you to move faster, be more focused, and innovate the business. The book provides an easy-to-follow approach to driving change in any business or startup and is a must-have for anyone looking to succeed in innovation. Any new business idea, product or service will be developed more efficiently, faster, and more focused using this model.

Is your message getting through? The right communication tactics can motivate your people&#8212and fuel your business. Get more of the ideas you want, from the authors you trust, with HBR's 10 Must Reads on Communication (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you get your message across&#8212whether you're speaking face-to-face or connecting with someone across the world. With insights from leading experts including Erin Meyer, Heidi Grant, and Douglas Stone, this book will inspire you to: Power your organization through conversation Unlock value in your organization by asking better questions Improve your ability to give&#8212and receive&#8212advice Achieve better outcomes in cross-cultural negotiations Create smart, effective data visualizations Spark collaboration, learning, and innovation using digital tools This collection of articles includes: "Leadership Is a Conversation," by Boris Groysberg and Michael Slind; "The Surprising Power of Questions," by Alison Wood Brooks and Leslie K. John; "A Second Chance to Make the Right Impression," by Heidi Grant; "The Art of Giving and Receiving Advice," by David A. Garvin and Joshua D. Margolis; "Find the Coaching in Criticism," by Sheila Heen and Douglas Stone; "Visualizations That Really Work," by Scott Berinato; "What Managers Need to Know About Social Tools," by Paul Leonardi and Tsedal Neeley; "Be Yourself, But Carefully," by Lisa Rosh and Lynn Offermann; "How to Preempt Team Conflict," by Ginka Toegel and Jean-Louis Barsoux; "Getting to Si, Ja, Oui, Hai, and Da," by Erin Meyer; and "Cultivating Everyday Courage," by James R. Detert. HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever�changing business environment.

Travel to virtually any African country and you are likely to find a Coca-Cola, often a cold one at that. 'Bottled' asks how this carbonated drink became ubiquitous across the continent, and what this reveals about the realities of globalisation, development and capitalism. 'Bottled' is the first assessment of the social, commercial and environmental impact of one of the planet's biggest brands and largest corporations, in Africa. Sara Byala charts the company's century-long involvement in everything from recycling and education to the anti-apartheid struggle, showing that Africans have harnessed Coca-Cola in varied expressions of modernity and self-determination: this is not a story of American capitalism running amok, but rather of a company becoming African, bending to consumer power in ways big and small. In late capitalism, everyone's fates are bound together. A beverage in Atlanta and a beverage in Johannesburg pull us all towards the same end narrative. This story matters for more than just the local reasons, enhancing our understanding of our globalised, integrated world. Drawing on fieldwork and research in company archives, Byala asks a question for our time: does Coca-Cola's generative work offset the human and planetary costs associated with its growth in the twenty-first century?

Which books inspired some of the world’s most successful people – and why? Come on a journey of literary exploration and find out how books can impact your life. It turns out that the life stories of many famous people start out with a particular book that inspired them when young. Here, Martin Cohen explores the lives of some remarkable people – inventors, scientists, business gurus and political leaders – and the books that have challenged, inspired, and influenced them. And so exploring the ideas, dreams and inspirations that this diverse group shared is at the heart of this book too. Inspiration, in particular, is the thread that ties together individuals with characters and backgrounds as diverse as Jimmy Carter and Henry Ford, Jane Goodall and Barack Obama, Malcolm X and Judge Clarence Thomas. Often, behind many tales of achievement lies much more than a collection of smart tactics. There are beliefs and values that guide many a grand strategy, too. And the strategies are often very different, which if you think about it, shouldn’t come as a surprise. If there really were just one recipe for success, well, everyone would be using it already. No, the thing that unifies these disparate approaches is that they all provided for their owners a kind of conceptual grid onto which a wide range of day-to-day creative, scientific, or business practices are able to develop and grow. For Sergey Brin and Larry Page, the founders of Google, for example, the grid was Charles Darwin’s notions of natural mutation and iteration. With Henry Ford, the man who pioneered the method of the assembly line, the grid was an obscure, ethereal theory of life as a sequence of reincarnations. And for both Oprah Winfrey and Steve Jobs, the grid was existentialist ideas about the pursuit of authenticity. In all these cases, a grand, indeed often philosophical, theory meshed perfectly with a practical business strategy. All of these remarkable people, and the books that most inspired them, are explored in this book.

This collection analyzes women’s narratives on the workplace. These narratives speak to the daily struggles women face in the workforce, such as inflexible and long work hours, masculine workplace cultures, employers’ stereotypical attitudes, and the absence of work-life balance initiatives. Viewed from a sociological perspective, the authors emphasize the reoccurring themes of devaluation, exploitation, and dehumanization of female workers resulting from unconscious or implicit bias and which directly impacts women’s quality of life.

Fuel success and grow your team at every level of leadership. True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than "the boss" people follow only because they are required to, you have to master the ability to invest in people and inspire them. To grow further in your role, you must achieve results and build a team that produces. You need to help people to develop their skills to become leaders in their own right. And if you have the skill and dedication, you can reach the pinnacle of leadership-where experience will allow you to extend your influence beyond your immediate reach and time for the benefit of others. The 5 Levels of Leadership are: 1. Position - People follow because they have to. 2. Permission - People follow because they want to. 3. Production - People follow because of what you have done for the organization. 4. People Development - People follow because of what you have done for them personally. 5. Pinnacle - People follow because of who you are and what you represent. Through humor, in-depth insight, and examples, internationally recognized leadership expert John C. Maxwell describes each of these stages of leadership. He shows you how to master each level and rise up to the next to become a more influential, respected, and successful leader.

Employers often ascribe values to gender and sexual orientation that override truly relevant personal characteristics including ability, intelligence and dedication. Policy makers and business leaders need to be informed and involved in creating a workplace climate that openly accepts all people. This volume highlights concerns such as gender barriers to occupational advancement, sexual harassment and female vulnerability, and heterosexual men as targets of sexual harassment.

Diamant and Lee discuss the origins and development of sexual stereotypes that form the basis for discrimination. Busines leaders must educate themselves and their employees to understand the wide range of differences that exist in the workforce. "The Psychology of Sex, Gender, and Jobs" offers solutions to managing the workforce of today.

Local government has rapidly become both more important and more complex and the quality of municipal management is becoming more significant every day as local governments deal with a vast array of organizational and community challenges. The Role of Canadian City Managers brings together experienced city managers and municipal chief administrative officers (CAOs) across Canada to analyse the daily issues that they face. Each chapter deals with a particular issue or challenge, such as council/staff relations, collaborative initiatives, and crisis readiness. The book contributes to the literature on local government and public administration by providing insights from the "real time" lived experiences of city managers, spoken in their own words. The book also speculates about the contemporary leadership role of the city manager and the future of the city management profession. The Role of Canadian City Managers is a useful resource for scholars and students of local government and public administration, as well as public servants who work with or aspire to leadership roles within local government.

Star and executive producer of the hit TV show Bar Rescue and New York Times bestselling author of Don't Bullsh*t Yourself, Jon Taffer reveals the transformational power of conflict, sharing his toolkit for arguing smarter—at home, at work, and in life. Most people try their best to avoid conflict. Bar Rescue host Jon Taffer understands that. Conflict can have negative results. It’s easy to think that the key to a happy workplace or marriage is to avoid conflict. In reality, that’s not the case—the key is to argue smarter. Enter the Toolkit for Getting Conflict Right. Taffer’s approach is focused on deliberate conflict—otherwise known as “conflict with a purpose.� There are selective and strategic ways to have difficult conversations, and when doing so, to stay aware of your objectives rather than escalating tension unnecessarily. As Taffer explains, “The key is to act affirmatively, constructively, and productively.� Eliminating conflict isn’t always the answer; inevitably there will be times when it will arise. Engaging in conflict can be a way to clear the air, and get to the bottom of issues that, once resolved, can strengthen friendships, ease tensions at work, and address problems before they have a chance to bubble over. With easy-to-follow advice that shows how to best engage in constructive discourse to get the results you want, The Power of Conflict provides you with the rules to argue smarter, uphold your values, and keep the conversation real. The step-by-step guide starts with the inception of the conflict and carries through the difficult conversation’s conclusion, arming readers with the skills and confidence to fight for their principles. 

Originally published in 1865, this handy book contains a full and detailed guide to the keeping and management of bees. Much of the information will still be of use today and will appeal to those with an interest in the history of the subject. Many of the earliest books, particularly those dating back to 1900s and before, are now extremely scarce and increasingly expensive. We are republishing these classic works in affordable, high quality, modern editions, using the original artwork and text.

This volume presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces made up of employees in health care settings. It discusses proven multidimensional instruments that measure team performance along with future needs for measuring team performance. It will be a resource for medical instructors and students, public health workers, and health administrators interested in team management.

‘I’m so certain this book will help you save an hour every day, I guarantee it. If you’ve read the book, put the ideas into action and yet somehow haven’t saved that vital hour, I’ll personally give you your money back.’ Michael Heppell   How to Save an Hour Every Day is the new book from Michael Heppell, author of the bestselling personal development hit of 2010 Flip It, described by DJ and TV presenter Chris Evans as “brilliant, simple, a joy to read!� and “the best personal development book I have ever read�. Would you like an extra hour a day, every day of your life, to do whatever you want with? If this sounds like an impossible dream, then here’s the good news: that extra hour really can be yours! This easy-read book is high impact and full of brilliant ideas, tactics and suggestions that are all designed to save you valuable time. If you are willing to invest just an hour of your time to read it, pick out the ideas that leap out to you and put them into action, you’ll create extra time every single day in a way you wouldn’t believe could be possible. Among other things you will: overcome procrastination and make better, faster decisions unearth hidden time for you – time to do the important things discover powerful new ways to organise your time and your life find out how to deal with the deadly ‘time sappers’ streamline and simplify absolutely everything you do – both at work and in the home We’re sure you’ll find more time every day. What you do with it is up to you . . . www.saveanhour.co.uk