For many years, law enforcement administrators, government officials, and researchers have explored the possibility of professionalizing law enforcement agencies and their officers. Some have called for mandatory college education requirements while others have argued for the formation of a national police force. In 1979, police practitioners from various law enforcement executive organizations met to develop a process to professionalize police agencies by instituting standards covering the wide range of police functions. The Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA) was born. This book describes the results of a study that evaluated the impact of CALEA accreditation on specific personnel administration practices in municipal police departments. The author compares accredited and non-accredited departments for personnel practices including procedures for officer selection, promotion, and the integration of formal education requirements.

(Hardcover)Tom went from mopping 7-11's to the board of directors of the largest stone association in the world. All before 35 years of age. He presently owns part of 4 companies, trains people from the private and corporate sectors and writes articles for major trade magazines. How does one do that? These are secrets you will not find anywhere else on how to go from little to big in a short time in business. Straightforward and honest approach with time proven techniques and professionalism. They can work with any business no matter what you do or sell.

This volume of Research in the Sociology of Organizations explores the institutional macro foundations of action, providing an array of insights into the constitutive and contextualizing powers of institutions, and an agenda for further exploration of these themes. The recent increase in attention to the micro foundations of institutions has been fruitful, but risks obscuring institutions' constitutive and contextualizing powers. This volume addresses this risk by focusing attention on how institutions shape the workings of the social and material world, our fundamental experiences, and the real-time unfolding of activity. It examines these institutional macro foundations, and provides rich accounts of the ways in which macro foundations shape and are shaped by micro-dynamics, in a co-constitutive interplay. This volume will be essential reading for management researchers, students, and all those interested in organization and organizational life.

The story of the three Trumps mirrors America's transformation from a land of striving immigrants to a world in which the aura of wealth alone can guarantee a fortune. The Trumps begins with a portrait of Donald's immigrant grandfather, who as a young man built hotels for miners in Alaska during the Klondike gold rush. His son, Fred, took advantage of the New Deal, using government subsidies and loopholes to construct hugely successful housing developments in the 1940s and 1950s. The profits from Fred's enterprises paved the way for Donald's roller-coaster ride through the 1980s and 190s into the new century.

With his talent for extravagant exaggeration, Donald Trump turned the deal-making know-how of his forebears into an art form. By placing Donald's much-publicized life within the context of his family, Gwenda Blair adds a new dimension to a glitzy, larger-than-life -- yet ultimately enigmatic -- figure.

Local government has rapidly become both more important and more complex and the quality of municipal management is becoming more significant every day as local governments deal with a vast array of organizational and community challenges. The Role of Canadian City Managers brings together experienced city managers and municipal chief administrative officers (CAOs) across Canada to analyse the daily issues that they face. Each chapter deals with a particular issue or challenge, such as council/staff relations, collaborative initiatives, and crisis readiness. The book contributes to the literature on local government and public administration by providing insights from the "real time" lived experiences of city managers, spoken in their own words. The book also speculates about the contemporary leadership role of the city manager and the future of the city management profession. The Role of Canadian City Managers is a useful resource for scholars and students of local government and public administration, as well as public servants who work with or aspire to leadership roles within local government.

This hardcover edition is a powerful tool for executives, managers, and employees in any organization with the goal to decrease waste while maximizing financial profit and human wellness simultaneously. It is also well suited as a text for undergraduate, graduate and professional education and/or training. The history and systems of quality are presented primarily from a financial and technological perspective. These foundations are integrated with information from Organizational Development, Psychology, Business Leadership and Holistic Health and Wellness. This abbreviated approach provides a practical, roadmap for the truly innovative leader and aspiring employee alike, given the time constraints common in productive organization. Several useful case studies are included.

After a quarter century of serving in the credit union movement-industry by this author, this book is more comprehensive than his first book on credit unions in 1994-THE CREDIT UNION DIRECTOR: Roles, Duties, and Responsibilities. This work examines the milieu of the credit union world as related to current theory, process, and practice. In addition, fictional, composite cases provide the reader with the opportunity, through the application process, to analyze the performance and behavior of fictional credit unions and that of the reader's credit union by using the case analysis approach.

Right now you have the opportunity to read this book or ignore its content. Reading it will help steer you on a course that will benefit you, your family and your friends. It may determine the difference between your financial future or failure. It may determine the success of a happy and fulfilled life or a disgruntled and despairing one. The opportunity is yours. It's there for the taking. Someone once said that many people do with opportunities what children do at the seashore: they get a handful of sand and let it slip through their fingers grain by grain. Don't let this be the story of your life. Let the insights of this brief and often humorous book take you on a journey of discovery that can open the door to your extraordinary life.

The book introduces the idea of Coherency Management, and asserts that this is the primary outcome goal of an enterprise's architecture. With submissions from over 30 authors and co-authors, the book reinforces the idea that EA is being practiced in an ever-increasing variety of circumstances - from the tactical to the strategic, from the technical to the political, and with governance that ranges from sell to tell. The characteristics, usages, value statements, frameworks, rules, tools and countless other attributes of EA seem to be anything but orderly, definable, classifiable, and understandable as might be hoped given heritage of EA and the famous framework and seminal article on the subject by John Zachman over two decades ago. Notably, EA is viewed as an Enterprise Design and Management approach, adopted to build better enterprises, rather than a IT Design and Management approach limited to build better systems.

An introductory textbook on industrial marketing and supply chain management that discusses industrial products and pricing, as well as key topics such as co-creation of value, big data, innovation, green practices and CSR. The textbook includes: The marketing philosophy on industrial markets The characteristics of industrial markets The marketing mix and the product life cycle The issues surrounding distribution and operations including value creation, business relationships and networks Case studies and mini case studies (vignettes) This textbook is suitable for students studying industrial marketing and other related courses at undergraduate and graduate levels. Thomas Fotiadis is an Associate Professor of Marketing and Head of the Marketing Laboratory in the Department of Production and Management Engineering, School of Engineering at Democritus University of Thrace, Greece. Adam Lindgreen is Professor and Head of Department of Marketing at Copenhagen Business School, Denmark and Extraordinary Professor at University of Pretoria’s Gordon Institute of Business Science, South Africa. George J. Siomkos is Professor of Marketing at the Athens University of Economics & Business (AUEB), Director of the MSc Program in Services Management and previously Dean of the School of Business, AUEB, Greece. Christina Öberg is Professor at CTF Service Research Center, Karlstad University and associated with the Ratio Institute, Sweden.  Dimitris Folinas is Professor in the Department of Supply Chain Management at International Hellenic University, Greece.      

Whether you are a new supervisor for the first time, or an MBA graduate on your first job out of college, or the young entrepreneur of a market penetration business, or a Chief Executive Officer (CEO) of a large corporation, one of the most challenging problems or issue you will be challenged to deal with is those that are "people-focused." 90% of all major problems that authority figures face that affect productivity, morale, and teamwork are "People" problems. So whether you are new to the business of managing and supervising people or an experienced professional with little-to-no time to "train" subordinates or junior executives, this book will give you a solid foundation for dealing with some of the major people issues in any type of business by the examples you set. This book uses a short story in the form of a "parable," and a combination of to teach five critical principles for dealing with the really troublesome and often organization destroying "people problems": 1) Learn the ropes to skip and the ropes to jump that are associated with the art of critical decision making, 2) Learn and understand the factors that impact a person's desire to make a dedicated, personal commitment to an organization's mission or vision. 3) Learn how to use the Johari Window Model to open or unblock communication channels and to effectively address issues of trust and integrity. 4) Learn how to effectively deal with the tough and touchy dysfunctional communication problems most commonly associated with organizational grapevines: Rumors, Gossip, and Backbiting. 5) Learn to use the most overlooked tool in developing others for management and supervisory position - how to organize and conduct meetingseffectively. By understanding and mastering these five principles, you will have a solid foundation for coping with and influencing almost anyone in any organizational communication situation and the foundation for developing a winning team.

Crush siloes by connecting teams, data, and technologies with a new systems-based approach to growth. Growing a business in the 21st Century has become a capital intensive and data-driven team sport. In Revenue Operations: A New Way to Align Sales and Marketing, Monetize Data, and Ignite Growth, an accomplished team of practitioners, academics, and experts provide a proven system for aligning revenue teams and unlocking growth. The book shows everyone how to connect the dots across an increasingly complex technology ecosystem to simplify selling and accelerate revenue expansion. With Revenue Operations, you'll understand what it takes to successfully transition to the new system of growth without killing your existing business. This practical and executable approach can be used by virtually any business - large or small, regardless of history or industry - that wants to generate more growth and value. By reading this book you will find: Real-world case studies and personal experiences from executives across an array of high technology, commercial, industrial, services, consumer, and cloud-based businesses. The six core elements of a system for managing your commercial operations, digital selling infrastructure, and customer data assets. Nine building-blocks that connect the dots across your sales and marketing technology ecosystem to generate more consistent growth and a better customer experience at lower costs. The skills and tools that next generation growth leaders will need to chart the roadmap for a successful career in any growth discipline for the next 25 years. An indispensable resource for anyone who wants to get more from their business - board members, CEOs, business unit leaders, strategists, thought leaders, analysts, operations professionals, partners, and front-line doers in sales, marketing, and service - Revenue Operations is based on over one thousand surveys of and interviews with business professionals conducted during 2020 and 2021. It also includes a comprehensive analysis of the sales and marketing technology landscape. As a perfectly balanced combination of academic insight and data-driven application, this book belongs on the bookshelves of anyone responsible for driving revenue and growth.

Active/active architectures can extend failure times from years to centuries. Active/active systems comprise multiple independent nodes using a common distributed database cooperating in a common application. This book is the third volume of a three-part series on active/active systems. It gives real-life examples of existing active/active systems that are achieving such extraordinary failure intervals. As our daily lives and corporate well-being become more dependent upon computers, system reliability grows increasingly important. No longer are frequent system outages acceptable. Often, failure intervals must now be measured in centuries. In addition, the performance of these systems is analyzed; and a set of commercial off-the-shelf products are described that enable system implementations. There are many additional advantages of these multi-node architectures, such as unlimited scalability, load balancing, disaster tolerance, efficient use of all capacity, and risk-free failover testing. Also described are several other technologies related to high availability, such as the grid, virtual tape, and the Real Time Enterprise (RTE). There are many regulations being promulgated that require the use of high-availability computing. Many of these are summarized. Throughout this volume and the preceding two volumes, dozens of rules are formulated to achieve extreme availabilities. They are summarized here for handy reference.

In a typical day, a customer's journey moves from a physical to a digital environment multiple times, to successfully and effectively manage a customer's experience organizations need to integrate both these environments in an omnichannel way. This edited book examines customer journeys, omnichannel retailing, digital and mobile marketing, augmented and virtual reality, gamification, artificial intelligence in marketing, blockchain applications and more to provide theoretical and practical methods of impact for businesses. The book provides insights for researchers and practitioners in the areas of marketing, digitalisation, service operations, management, communication, administrative sciences and more. The chapters intersect methodology, research, theory and applications all along the customer journey and customer touchpoints through digital and physical environments. Increasing technological developments and the wider integration of the Internet of Things will make the need for smooth omnichannel management for customers and consumers ever more important for organizations and a key factor of successful business strategy.

So, you want to get your goals on track, get your finances in order, save and invest (without loosing too much sleep), keep track of your goals and progress and know more about your options out there without dealing with your average go-getter, commission-based financial advisor? Well, you bought the right book. Being that the main problem is lack of information. Knowledge empowers you to make a decision without doubting yourself. Remember that there is no right or wrong decision, just the consequences of them. This process will help you know the options and their consequences so you can act accordingly, in order to accomplish your personal goals. By no means have I disregarded the advantages of advice and consulting, successful people often spend good amount of time and money getting advice from others. However, at certain stages of your life all you need a good foundation of information that will allow you to get further at a safe pace and come out in better shape than the current average person. This book will give you that. This book will provide you the tools so you can lay down the basic foundation blocks to build your future on. It will also show you the steps to follow so you can complete those goals and dreams with the least amount of bumps. I will not lie to you, it will take time, discipline and yes, some sacrifices on your behalf; but at the end progress will be measurable, clear and rewarding.

Managers and management scholars alike need operational models and concepts for dealing with core competencies within strategic management. This book provides tools for the practitioner as well as fundamental theoretical concepts to enable scholars to further build upon Drejer's work. His main argument is that understanding core competencies is key to explaining why some firms enjoy a competitive advantage over others. Drejer proposes models and means with which managers can proactively identify, design, and develop their firM's core competencies in strategic alignment.

More than merely a how-to book, this work places an equal emphasis on the concepts behind competence-based strategy. The author offers the reader multiple perspectives on the background of competence-based strategy, the relationship between strategic management and the development of core competencies, and the application of competence-based strategy to praxis. He provides the tools necessary to identify, analyze, and develop the competencies of a firm, and in so doing performs a valuable service for practitioners and researchers.

Practical, real-world sales advice you can apply immediately to improve your numbers In Coffee’s For Closers: The Best Real Life Sales Book You’ll Ever Read, veteran sales leader and coach Tony Morris delivers a can’t-miss, hands-on guide to becoming the best salesperson you can be. This is not a book filled with high-level theories – rather it is a book that offers innovative and easy-to-understand sales techniques you can apply immediately and integrate into your daily life as a salesperson. In the book, you’ll explore tried-and-true, step-by-step tutorials on getting past gatekeepers, cold-calling, questioning, listening to customers, and crafting airtight proposals. You’ll also find: Expert tips on gaining commitment and closing, as well as advice on how to handle prospects’ objections and stalling tactics Ways to generate leads, build rapport with customers, prepare for your next sales call, and even manage your time wisely Strategies for handling rejection - a frequently encountered experience for every salesperson A practical blueprint for sales success that is heavily informed by real-world experience and commonsense, Coffee’s For Closers will become one of those essential resources you rely on to inform your everyday approach to sales.