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Books > Business & Economics > General

The Unstoppable You - 7 Ways to Tap Into Your Potential for Success (Paperback): John C. Maxwell The Unstoppable You - 7 Ways to Tap Into Your Potential for Success (Paperback)
John C. Maxwell
R349 R323 Discovery Miles 3 230 Save R26 (7%) Ships in 18 - 22 working days

Are you unstoppable? You can be. Most people allow others to put limitations on them. They even put limitations on themselves. Don't ever do that again. You don't have to be stoppable. Instead, unleash your potential. When John Maxwell started his career in small-town Indiana, few people would have guessed he would go on to become a bestselling author and world-wide leadership expert. How did he do it? He didn't put limits on himself. He believed he could make a difference in the world, and he kept going until he achieved it. You can too. In The Unstoppable You, Maxwell teaches the seven ways you can tap into your potential and start overcoming obstacles, solving problems, and accomplishing results you previously thought impossible. Go ahead. Take your next steps and achieve the success you've always dreamt of. Then never stop. About Maxwell Moments Maxwell Moments is an innovative new series that will encourage personal growth, leadership development, and success. Find direct and practical advice to grow your career, business, or interpersonal skills. These easy-to-read books include short chapters for busy readers that can be savored in small bites, read in a single sitting, given as gifts, and used as mentoring tools.

Understanding the New European Data Protection Rules (Paperback): Paul Lambert Understanding the New European Data Protection Rules (Paperback)
Paul Lambert
R1,491 Discovery Miles 14 910 Ships in 10 - 15 working days

Compared to the US, European data and privacy protection rules seem Draconian. The European rules apply to any enterprise doing business in the EU. The new rules are far more stringent than the last set. This book is a quick guide to the directives for companies, particularly US, that have to comply with them. Where US organizations and businesses who collect or receive EU personal data fail to comply with the rule, the bottom line can suffer from very significant official fines and penalties, as well as from users, customers or representative bodies to pursuing litigation. This guide is essential for all US enterprises who directly or indirectly deal with EU personal data.

What a Waste - Outsourcing and How it Goes Wrong (Paperback): Andrew Bowman, Ismail Ertürk, Peter Folkman, Julie Froud, Colin... What a Waste - Outsourcing and How it Goes Wrong (Paperback)
Andrew Bowman, Ismail Ertürk, Peter Folkman, Julie Froud, Colin Haslam, …
R818 Discovery Miles 8 180 Ships in 10 - 15 working days

This is the first ever book to analyse outsourcing – contracting out public services to private business interests. It is an unacknowledged revolution in the British economy, and it has happened quietly, but it is creating powerful new corporate interests, transforming the organisation of government at all levels, and is simultaneously enriching a new business elite and creating numerous fiascos in the delivery of public services. What links the brutal treatment of asylum-seeking detainees, the disciplining of welfare benefit claimants, the profits effortlessly earned by the privatised rail companies, and the fiasco of the management of security at the 2012 Olympics? In a word: outsourcing. This book, by the renowned research team at the Centre for Research on Socio-Cultural Change in Manchester, is the first to combine ‘follow the money’ research with accessibility for the engaged citizen, and the first to balance critique with practical suggestions for policy reform. -- .

Turkey’s Economy from different perspectives after 1980 - The past, present and the future (Paperback, New edition): Ebru... Turkey’s Economy from different perspectives after 1980 - The past, present and the future (Paperback, New edition)
Ebru Gül Yilmaz, Neyir Tekeli
R1,365 Discovery Miles 13 650 Ships in 10 - 15 working days

Turkey has a crucial change in terms of economic infrastructure after the decision of opening up the economy at 1980. Following import substituting industrialization strategy ended with an economic crisis at the end of 1970s. With the beginning of 1980s in January a very radical economic program has announced that brought economic liberalization. After economic liberalization each economic dynamic has changed as never going to be the same again especially after opening up the capital account completely at 1989. The aim of this book is to share the academic research outputs and the field experiences on Turkey’s economy for the related period with contributors from different backgrounds and different perspectives. The contributors to this book with their both academic and field experience provide a broad scanning understanding of the Turkey’s Economy after 1980’s and also expand the readers horizon on having a better understanding of expectations for the future. We appreciate them for becoming a team and we sincerely thank each of them for sharing their experience and expertise. Ebru Gül Yılmaz Editor    

Enterprise Resource Planning - Concepts, Methodologies, Tools, and Applications Vol 3 (Hardcover): Irma Enterprise Resource Planning - Concepts, Methodologies, Tools, and Applications Vol 3 (Hardcover)
Irma
R18,010 Discovery Miles 180 100 Ships in 18 - 22 working days
Escape (Hardcover): Hy Nguyen Escape (Hardcover)
Hy Nguyen
R904 Discovery Miles 9 040 Ships in 18 - 22 working days

Do you know anything about the Vietnamese? How much do the Vietnamese young generations know about their ancestors? The answer is, "Not at all." Each people are bonded to and influenced deeply by their tradition and culture which others have to find out in order to understand them. Let's go through the book Escape to fairly evaluate their intellectual values. Chapter I displays to your eyes respectable, attractive and artistic tributes to Gods which the villagers from all walks of life participated in to accomplish. The well-organized honoring to a high-ranking official's spirit in his funeral speaks out loud their deep appreciations towards those who bequeathed precious things to them. You would recognize, when reading through the pages, the Vietnamese cherished education and created to their children a good habit of learning, a fair competition for their advancement, and trained them to fight to overcome obstacles and maintain the good of their culture. Chapter II reveals to you an official, a hero, who constantly fought to maintain the beauty of his tradition and culture, and strove to trim off the bad. As a revolutionist, he devoted his life to improve the people's life in building up bridges to better transportation between his village and the surrounding ones and throughout the whole county, improved defective parts of the Common Building Compound and other public facilities, raising beneficial constructing funds which were approved by everybody. Unfortunately, communists appeared and demolished everything which belonged to the respectable tradition and culture and slaughtered patriots. This was the reason why the Vietnamese people had to run away from the North for the South in 1954 and to the U.S.A. in 1975. Chapters III, IV, and V show how we survive and succeed in our new country.

Knowledge Management - Historical and Cross-Disciplinary Themes (Hardcover, 2nd Ed.): Danny P. Wallace Knowledge Management - Historical and Cross-Disciplinary Themes (Hardcover, 2nd Ed.)
Danny P. Wallace
R2,227 Discovery Miles 22 270 Ships in 10 - 15 working days

Knowledge management (KM) is frequently presented as a recent development born entirely of the business world. However, the intellectual origins of knowledge management are both deeper and broader than have been posited in the literature to date. Influences of philosophy, economics, education, psychology, information and communication theory, and library and information studies have been almost completely overlooked. This book links current and historical works to the development of knowledge management across domains and disciplines to give students and scholars a deeper appreciation of the origins of KM and a better understanding of its intellectual origins, its concepts, and principles. Through his thorough and critical examination of historical and more recent classic works, Wallace demystifies this important, emerging area of study. An essential and fascinating read for LIS faculty, students, and practitioners; required reading for courses in Knowledge Management.

A Letter to the Class of '65 (Hardcover): Micheal Duane Small A Letter to the Class of '65 (Hardcover)
Micheal Duane Small
R713 Discovery Miles 7 130 Ships in 10 - 15 working days

History and past politics have had a big impact on our lives today; most of us just do not realize it. We fail to understand the importance of past in our future. If people actually can earn more money, why is it that they cannot find the way to do so? Learn many historical facts and political views in this much anticipated book release. Learn how 'We the People' can re-gain control of our own destiny. We must always be wary of those who seek to plunder and change for their personal greed, the lives and fortunes of the free. *16 Bonus pages in Hardcover Book!

Making Great Strategy - Arguing for Organizational Advantage (Hardcover): Glenn R. Carroll, Jesper B. Sørensen Making Great Strategy - Arguing for Organizational Advantage (Hardcover)
Glenn R. Carroll, Jesper B. Sørensen
R719 R648 Discovery Miles 6 480 Save R71 (10%) Ships in 18 - 22 working days

Making strategy requires undertaking major—often irreversible—decisions aimed at long-term success in an uncertain future. All leaders must formulate a clear course of action, yet many lack confidence in their ability to think systematically about their strategy. They struggle to apply the abstract lessons offered by conventional approaches to strategic analysis to their unique contexts. Making Great Strategy resolves these challenges with a straightforward, readily applicable framework. Jesper B. Sørensen and Glenn R. Carroll show that one factor underlies all sustainably successful strategies: a logically coherent argument that connects resources, capabilities, and environmental conditions to desired outcomes. They introduce a system for formulating and managing strategy through a set of three core activities: visualization, formalization and logic, and constructive argumentation. These activities can be implemented in any organization and are illustrated through examples and case studies from well-known companies such as Apple, Walmart, and The Economist. This book shows that while great strategic thinking is hard, it is not a mystery. Widely applicable and relevant for managers and leaders at all levels, especially executive teams charged with setting the course of their organizations, it is essential reading for anyone faced with practical problems of strategic management.

R&D Management (Hardcover, 2014 ed.): K.B. Akhilesh R&D Management (Hardcover, 2014 ed.)
K.B. Akhilesh
R2,565 Discovery Miles 25 650 Ships in 10 - 15 working days

This book contributes towards the integration of the R&D function with regard to societies, nations, industries and organizations, as well as to leaders within organizations. It covers the management aspects and approaches to R&D management and provides information on the major contexts of R&D such as in production, HR, marketing and finance – functions that are essential to attracting, developing and retaining scientific manpower. The book further elaborates on organizations’ human strategic prospectives. It also suggests various types of practices to help organizations achieve their objectives and analyzes how R&D can contribute to technology, innovation and science to improve organizations’ productivity. In closing, it discusses some of the challenges faced by developing countries and presents R&D management from a global perspective.

Handbook of Energy and Environment Policy (Paperback, New edition): Celil Aydin, Burak Darici Handbook of Energy and Environment Policy (Paperback, New edition)
Celil Aydin, Burak Darici
R1,565 Discovery Miles 15 650 Ships in 10 - 15 working days

The book deals with the broad perspectives on the energy and environment topics and questions the traditional view on energy and environment policy and issues. Nowadays, energy and environmental issues can be accepted as the related subjects by the whole world. The link between energy and environment is backed to the time when only nature's primary resources were used. Primitive societies' energy demand was small compared to the forces of the environment. With the emergence of industrial nations, the importance of energy and environment relation appeared again.

The Standard for Risk Management in Portfolios, Programs, and Projects (SPANISH) (Paperback): Project Management Institute The Standard for Risk Management in Portfolios, Programs, and Projects (SPANISH) (Paperback)
Project Management Institute
R1,607 Discovery Miles 16 070 Ships in 10 - 15 working days

This is an update and expansion upon PMI's popular reference, The Practice Standard for Project Risk Management. Risk Management addresses the fact that certain events or conditions may occur with impacts on project, program, and portfolio objectives. This standard will: identify the core principles for risk management; describe the fundamentals of risk management and the environment within which it is carried out; define the risk management life cycle; and apply risk management principles to the portfolio, program, and project domains within the context of an enterprise risk management approach It is primarily written for portfolio, program, and project managers, but is a useful tool for leaders and business consumers of risk management, and other stakeholders.

Marketing Masculinities - Gender and Management Politics in Marketing Work (Hardcover): Lee V. Chalmers Marketing Masculinities - Gender and Management Politics in Marketing Work (Hardcover)
Lee V. Chalmers
R2,803 R2,537 Discovery Miles 25 370 Save R266 (9%) Ships in 10 - 15 working days

This book explores the ways in which gender informs the definition and organization of management work, with specific attention to marketing. Drawing on original case studies, Chalmers examines how marketing personnel in particular firms appeal to valued and emotionally charged masculine meanings and identifications in their efforts to define the boundaries of their work activity and to establish marketing's managerial credentials against the claims of competing management occupations. By focusing on this interpenetration of masculinity projects and managerial politics, the study breaks new ground, illustrating that gender is a particularly flexible and potent resource for use in the competitive struggles shaping what management is, who manages, and how.

Through the use of detailed case studies, the author takes a thorough look at the way marketing departments have emerged within companies and how marketing personnel have tried to carve out a niche for themselves by using gendered discursive techniques. The use of such strategies is aimed at securing a more crucial management role within a company, structuring boundaries and internal divisions of marketing work, shaping how various tasks are consolidated into marketing jobs, and creating distinct realms of masculine and feminine activity. As more and more women enter the field of marketing, they must navigate their way through this gendered terrain where marketers are expected to be assertive and forceful and women are expected to be feminene and supportive. Chalmers carefully traces these management politics and gendering processes in an effort to explain how gender informs the definition and organization of managing work.

Internet Real Estate Agent (Hardcover): Realtor(R), Author Scott Thompson Internet Real Estate Agent (Hardcover)
Realtor(R), Author Scott Thompson
R1,168 Discovery Miles 11 680 Ships in 10 - 15 working days

Internet Real Estate Agent. A Guide To Dominating Internet Real Estate Leads & Marketing. An agent and broker's guide to dominating Internet real estate leads, real estate Web sites, search engines, cost-per-click, organic rankings, marketing listings, blogs, seller/buyer leads, free listing directories, email marketing and much, much more. This is a must-have reference for real estate agents, mortgage agents, brokers and assistants. If you need a consistent online lead-generation machine, this book teaches you how to create one with targeted lead generation and marketing strategies that are free and/or very affordable. It also teaches how to leverage the Internet to market your listings to thousands of prospects, thus generating even more business. Get free access to the Blog to ask questions, get answers and share ideas all pertaining to your Internet Real Estate success. Sign up for the free newsletter as well. www.AgentWisdom.com

The Gambler - How Penniless Dropout Kirk Kerkorian Became the Greatest Deal Maker in Capitalist History (Paperback): William C.... The Gambler - How Penniless Dropout Kirk Kerkorian Became the Greatest Deal Maker in Capitalist History (Paperback)
William C. Rempel
R347 R316 Discovery Miles 3 160 Save R31 (9%) Ships in 9 - 17 working days

NATIONAL BESTSELLER "Offers an entertaining look at Kerkorian's outsize life... an interesting portrait of a billionaire." - Wall Street Journal The rags-to-riches story of one of America's wealthiest and least-known financial giants, self-made billionaire Kirk Kerkorian-the daring aviator, movie mogul, risk-taker, and business tycoon who transformed Las Vegas and Hollywood to become one of the leading financiers in American business. Kerkorian combined the courage of a World War II pilot, the fortitude of a scrappy boxer, the cunning of an inscrutable poker player and an unmatched genius for making deals. He never put his name on a building, but when he died he owned almost every major hotel and casino in Las Vegas. He envisioned and fostered a new industry -the leisure business. Three times he built the biggest resort hotel in the world. Three times he bought and sold the fabled MGM Studios, forever changing the way Hollywood does business. His early life began as far as possible from a place on the Forbes List of Billionaires when he and his Armenian immigrant family lost their farm to foreclosure. He was four. They arrived in Los Angeles penniless and moved often, staying one step ahead of more evictions. Young Kirk learned English on the streets of L.A., made pennies hawking newspapers and dropped out after eighth grade. How he went on to become one of the richest and most generous men in America-his net worth as much as $20 billion-is a story largely unknown to the world. That's because what Kerkorian valued most was his privacy. His very private life turned to tabloid fodder late in life when a former professional tennis player falsely claimed that the eighty-five-year-old billionaire fathered her child. In this engrossing biography, investigative reporter William C. Rempel digs deep into Kerkorian's long-guarded history to introduce a man of contradictions-a poorly educated genius for deal-making, an extraordinarily shy man who made the boldest of business ventures, a careful and calculating investor who was willing to bet everything on a single roll of the dice. Unlike others of his status and importance, Kerkorian made few public appearances and strenuously avoided personal publicity. His friends and associates, however, were some of the biggest names in business, entertainment, and sports-among them Howard Hughes, Ted Turner, Steve Wynn, Michael Milken, Cary Grant, Frank Sinatra, Barbra Streisand, Elvis Presley, Mike Tyson, and Andre Agassi. When he died in 2015 two years shy of the century mark, Kerkorian had outlived many of his closest friends and associates. Now, Rempel meticulously pieces together revealing fragments of Kerkorian's life, collected from diverse sources-war records, business archives, court documents, news clippings and the recollections and recorded memories of longtime pals and relatives. In The Gambler, Rempel illuminates this unknown, self-made man and his inspiring legacy as never before.

New Knowledge in a New Era of Globalization (Hardcover): Piotr Pachura New Knowledge in a New Era of Globalization (Hardcover)
Piotr Pachura
R3,601 Discovery Miles 36 010 Ships in 18 - 22 working days
Improvise. Adapt. Overcome. - More Ideas for Advancing Your Business (Hardcover): Kenneth W. Keller Improvise. Adapt. Overcome. - More Ideas for Advancing Your Business (Hardcover)
Kenneth W. Keller
R628 Discovery Miles 6 280 Ships in 18 - 22 working days

PRAISE ACROSS THE COUNTRY FOR "INNOVATE. ADAPT. OVERCOME." "Sometimes businesses become so complex that it's easy to take one's eye off the ball. Generally, when management is truly passionate, focused, and committed to achieving company performance goals their business is successful. I feel this book will serve as a valuable tool to inspire the very passion and commitment businesses need to remain on top of their game." -Jim Reid, Vice President, Budget Rent a Car of Southern California "Ken Keller is one of the most insightful business advisors I have ever met, from the standpoint of being able to zero in on what really matters in building a successful business. His advice essentially comprises everything they don't teach you in college about running a company." -Tom Jackson, Stonewall Ventures, Charlotte, North Carolina "Ken, like no other author, has a unique way of sending a clear message in a manner that we can all receive. He has a knack of summarizing the works of others, giving his own sound business advice and just leaving us feeling a whole lot better. He helps to stuff our knapsacks with tools we can use today and with ideas that will prepare us for the future." -Georgene Waterman, Ph.D., Leadership One, Sacramento, California "Ken couples 'common sense' business practices with a code of professional ethics and integrity. The result is a set of inspirational and practical tips for CEOs, business owners and other top executives " -Lee Self, President, Renaissance Executive Forums of Northern Virginia "If a business owner had the choice between an MBA and reading Ken Keller on an on-going basis, there's no question in my mind . . . study Ken Keller . . . start with IMPROVISE.ADAPT. OVERCOME." -Jim Neidhardt, The Country's Most Uniquely Qualified Success CoachT, Whippany, New Jersey "In a world of overcrowded business books, Ken Keller hits a home run. He packs practical, sometimes funny, and always dead-on ideas you can implement today into his latest book." -Maureen Boyt, Turning Point Consulting Group, Ft. Collins

One Page Talent Management - Eliminating Complexity, Adding Value (Hardcover): Marc Effron, Miriam Ort One Page Talent Management - Eliminating Complexity, Adding Value (Hardcover)
Marc Effron, Miriam Ort
R706 R645 Discovery Miles 6 450 Save R61 (9%) Ships in 10 - 15 working days

A radical new concept and set of tools to more quickly and effectively grow high-quality talent. Filling a large gap in the practical literature, this book shows all HR and talent management practitioners how to radically accelerate their talent-building processes, using concepts and tools that are both grounded in research as well as pressure-tested in large corporations. Provides a step-by-step guide for creating OPTM processes, including the "one page" template form for each talent management process, such as performance management, 360-degree feedback talent review, succession planning, engagement, competency assessment and development, and coaching. Insights from companies such as Alcoa, Avon Products, Bank of America, Coca-Cola, GE, Home Depot, and others. Assessments to determine current state of each talent management practice in one's organization and the urgency for change.Audience: HR practitioners and other talent management professionals and consultants. Managers and executives interested in developing a talent pipeline in less time. Announced first printing: 10,000 Laydown goal: 2,500

The Structure of a Modern Economy - The United States, 1929-1989 (Hardcover): Kenneth Ewart Boulding The Structure of a Modern Economy - The United States, 1929-1989 (Hardcover)
Kenneth Ewart Boulding
R2,858 Discovery Miles 28 580 Ships in 18 - 22 working days

One of the important sources for the increase of human knowledge is the keeping of careful records of a system over time, the study of which may reveal patterns and relationships that otherwise would not be perceived. Despite the existence of more than 60 years of national income statistics and their various components and supplements, such as unemployment and labor force figures, price levels, relative prices, etc, there has been a dismaying lag in the use of this data to detect previously unrecognized relationships among economic variables.

One of the reasons for this disturbing lack of attention to such patterns is the 18th-century celestial-mechanics type of mathematics that is generally in use. Deterministic dynamic mathematical models are often inappropriate to the structural and topological complexities of the economic system, particularly to the instability of its fundamental parameters. This intriguing new book is a step towards an interpretation of the record in terms of topological patterns represented by a variety of graphs. The type of long-run topological analysis on which this book is based reveals some striking properties of the American economy which conventional economics and econometrics have tended to miss. One of these is the relative insignificance of the Federal government, even during the period of the New Deal. Also suggested by the data are the unexpected effects of governmental action.

Preeminent economist Kenneth Boulding offers this study not only as a means of coming to a better understanding of our past and present economic systems, but also as an aid to decision-making about the future. If the decisions made in the present are based on unrealistic inferences, he maintains, then they are likely to make the future worse than it might have been.

Mobile Applikationen 1 - Interdisziplinäre Entwicklung am Beispiel des Mobile Learning (Hardcover, 2012 ed.): Philipp Maske Mobile Applikationen 1 - Interdisziplinäre Entwicklung am Beispiel des Mobile Learning (Hardcover, 2012 ed.)
Philipp Maske
R2,967 Discovery Miles 29 670 Ships in 18 - 22 working days

​Die Mobilisierung unserer Gesellschaft trifft auf zahlreiche Entwicklungsprojekte mobiler Applikationen, die zunächst enthusiastisch begonnen wurden, letztlich aber gescheitert sind. Am Beispiel des Mobile Learning stellt Philipp Maske in diesem zweibändigen Werk heraus, dass Entwicklungsprozesse mobiler Applikationen von einem bisher unerforschten interdisziplinären Wirknetzwerk der Dimensionen Ökonomie, Technologie und Didaktik beeinflusst werden. Basierend auf diesem Wirknetzwerk wird ein Vorgehensmodell als Instrument der gestaltungsorientierten Wirtschaft konstruiert, dessen Nützlichkeit anhand einer Fallstudienimplementierung bewertet wird.

Multigenerational Workplace: The Insights You Need from Harvard Business Review (Paperback): Harvard Business Review Multigenerational Workplace: The Insights You Need from Harvard Business Review (Paperback)
Harvard Business Review
R456 Discovery Miles 4 560 Ships in 10 - 15 working days

Seize the benefits of the five-generation workforce. Generational distrust and ageism are seeping into organizations worldwide. Differences over communication style, technology preferences, identity, and politics are fueling harmful stereotypes and hurting team performance. It doesn't need to be this way. Smart leaders are harnessing age diversity and encouraging mutual learning, cross-generational collaboration, and a culture that embraces both similarities and differences across age groups. Multigenerational Workplace: The Insights You Need from Harvard Business Review will help you bridge divides, reduce prejudice, and unlock the benefits of age-diverse teams. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

Discovery-Driven Growth - A Breakthrough Process to Reduce Risk and Seize Opportunity (Hardcover): Rita Gunther McGrath, Ian C.... Discovery-Driven Growth - A Breakthrough Process to Reduce Risk and Seize Opportunity (Hardcover)
Rita Gunther McGrath, Ian C. MacMillan
R655 Discovery Miles 6 550 Ships in 10 - 15 working days

You've been charged with growing your business. Incremental growth can no longer deliver the results you need. You need truly dynamic growth - and you need to achieve it without risking a hugely expensive gamble. How can you encourage innovative new ventures and pursue ambitious growth while minimizing risk?
In Discovery-Driven Growth, authors McGrath and MacMillan show how companies can plan and pursue an aggressive growth agenda with confidence. By carefully framing their strategic growth opportunities, testing each project assumption against a series of checkpoints, and creating a culture that acts on evidence and learning instead of blind stumbling, companies can better control their costs, minimize surprises, and know when to disengage from questionable projects--before it's too late.
Providing tools that will help you select and better assess the potential of any strategic venture, from new product lines to entirely new businesses, the authors outline a comprehensive process that lets you identify, manage, and leverage your company's full portfolio of opportunities. By reducing up-front costs and eliminating unnecessary risks, you'll be able to avoid missteps and explore more options to create the breakthrough growth that your business requires.

Services Marketing - Concepts, Strategies, & Cases (Paperback, 6th edition): K. Hoffman, John Bateson Services Marketing - Concepts, Strategies, & Cases (Paperback, 6th edition)
K. Hoffman, John Bateson
R1,289 R1,196 Discovery Miles 11 960 Save R93 (7%) Ships in 10 - 15 working days

Explore the latest industry trends and issues as you examine services marketing from a unique, broad perspective with SERVICES MARKETING: CONCEPTS, STRATEGIES AND CASES, 6e. Fifteen streamlined chapters present services marketing as both an essential focus for service firms as well as a competitive advantage for companies that market tangible products. The latest examples and interesting end-of-chapter cases address current global issues, such as environmental, societal and governance (ESG) issues and changing consumer markets. New content introduces you to technological advancements like robotics and artificial intelligence in services marketing and recent challenges, such as the consequences of the pandemic, stressed employees and disruptive customers. You gain valuable insights for business success with this comprehensive, current approach to services marketing and this edition's practical global perspective.

Between Two Worlds - Society, Politics, and Business in the Philippines (Paperback): Rupert Hodder Between Two Worlds - Society, Politics, and Business in the Philippines (Paperback)
Rupert Hodder
R1,205 Discovery Miles 12 050 Ships in 10 - 15 working days

This book considers the tensions and complementarities between two different attitudes towards social relationships - on the one hand, the attitude aspired to in the West, which emphasises individualism, institutional probity, and the rule of law, and which regards social relationships as ideals or absolutes; and, on the other hand, the attitude often found in Asia, where loyalties based on kinship, local networks, and places of origin are vitally important, and where social relationships, institutions and practices are often material for manipulation and the pursuit of ambition. The book explores the nature of these different attitudes, discussing the different attitudes as they are found in practice in the Philippines. It considers how they are bound up with material progress, and how they have a crucial impact, on business, politics and region-centre relations.

Corporate Time Theft - You Can't Afford to Ignore It (Hardcover): Grace Chandy, Zen Tharani Corporate Time Theft - You Can't Afford to Ignore It (Hardcover)
Grace Chandy, Zen Tharani
R401 Discovery Miles 4 010 Ships in 10 - 15 working days

Few people are watching or checking, and few businesses do anything about time theft in their organizations-even though everyone knows it is both wrong and ubiquitous. The truth is you may be losing hundreds of thousands-if not millions-of dollars because of time theft. The typical employee steals about two hours of time each day, which means you're losing five hundred hours of work over fifty weeks. If an employee earns $20 per hour, that means he or she could be stealing $10,000 from you every year. Start hitting your projections, and keep your employees on task with this profit-building guidebook. You can learn how to reduce and even eliminate improper Internet usage, texting at work, and the transaction of personal business on company time. Time is money, and stealing it is no different than taking products or cash. Recognize the problem, and use simple and proven strategies to prevent and control Corporate Time Theft.

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