Navigate uncharted waters with visionary and inspirational leadership After a successful career in the navy, retired rear admiral Danelle Barrett knows plenty about effective, motivational leadership, and now she's sharing it with readers in any profession striving to be bold change leaders. As Barrett learned in the military, strong leadership is inherently about people and behavior, not formulas and complex theory. The hallmarks of great leaders are their vision, tenacity, integrity, and thoughtful mentorship of others. Barrett imparts her experience through practical advice and the best examples she's learned from the remarkable leaders she's served with in the United States Navy. She also includes plenty of wit via her many ""Sea Stories""-anecdotes told by sailors, chiefs, and officers, often embellished over time, that have humor, heart, and lessons to be learned. The bottom line is that leadership is not complicated, but it is deliberate. It can be summed up in these basic principles: • Inspire and connect • Find three positives • Don't be a jerk Becoming a fearless agent of change is particularly relevant today when faced with the unprecedented, accelerating, and exponential pace of technological advancement, and Barrett provides readers with powerful tools to succeed and ride the wave of this evolution

Two of the most influential forces in American history are business and religion. Merchants and Ministers weaves the two together in a history of the relationship between businesspeople and Christian clergy. From fur traders and missionaries who explored the interior of the continent to Gilded-Age corporate titans and their clerical confidants to black businessmen and their ministerial collaborators in the Civil Rights movement, Merchants and Ministers tells stories of interactions between businesspeople and clergy from the colonial period to the present. It presents a complex picture of this relationship, highlighting both conflict and cooperation between the two groups. By placing anecdotal detail in the context of general developments in commerce and Christianity, Merchants and Ministers traces the contours of American history and illuminates those contours with the personal stories of businesspeople and clergy.

In life and business, change is the only constant. Read Dragon Tactics and learn how to thrive in uncertainty! In business, change is the only constant. Dragon Tactics demonstrates that Chinese entrepreneurs know how to thrive in uncertainty. The book contains many lessons for Western leaders to learn how to ride the wave of change. Global conflicts, environmental challenges and rapid digitization are just some of the unpredictable factors that are putting increasing strain on traditional business models. Chinese entrepreneurs know how to thrive in uncertainty: they have grown their business in an environment that has taught them to adapt often, thrive in chaos and overcome constant challenges of uncertainty. * Learn how to better navigate an increasingly uncertain and volatile world far beyond China's borders. * Masters skills that are rooted in China's four-thousand-year-old history and culture. * Read about management methods that borrow as much from Confucianism as from new technologies. * Written by business experts and China veterans Aldo Spaanjaars and Sandrine Zerbib.

Waller and Nielsen focus on teaching the techniques for better thinking that the authors have used themselves for creativity, strategic planning, idea generation, process improvements, and thinking enhancement. Through the usage of a four-stage model, readers learn to understand, identify, and apply thinking strategies--their own as well as others'--enabling them to quickly recall and use them successfully.

Each one of us has the ability to think clearly and powerfully, as we all use particular strategies for thinking in various personal and professional situations. One of the most interesting, yet overlooked, aspects of thinking is that each of us does it differently. Unfortunately, most of us have never been taught to think, let alone how to identify and use our natural thinking strategies. This informative and innovative work provides readers with an awareness for the uniqueness of each person's thinking strategies, and presents skills and techniques for recognizing and applying the characteristics of those strategies. The authors use a format that is easy to read and apply, providing a way to maximize thinking strategies and achieve greater performance in virtually any context. The result is a book not only for organizational behavior specialists, human resource professionals, and others who help people develop their skills and talents, but also a book that can be read and immediately put to use by employees themselves.

Companies with corporate soul are superior—both in business performance and in being good corporate citizens. Building Corporate Soul sets out to transform the performance and value of organizations and to make soul-less companies a thing of the past. Ralf Specht’s unique framework, The Soul System™, aligns value-creating employee behaviors with corporate strategy through shared understanding and shared purpose. Companies that operate within this framework outperform their peers by a factor of 3 compared with Dow Jones over 5 years, proving that leadership behaviors that build soul are synonymous with the behaviors that build success. Targeting existing and future global leaders, this is the first book to provide a sound framework for implementation as well as demonstrating (via the Soul Index) that this approach is commercially viable.

This book opens with an examination of values themselves, grappling with western assertions of individual human rights and the eastern emphasis on duties, and analysing selected Asian philosophical and religious traditions. Several case studies follow, on countries the Philippines, Japan, China, Malaysia and Thailand. The purpose of the book is to help westerners in particular to understand and appreciate better the changes taking place in Asia, to handle relations more sensitively, and thereby to help bring Europe and Asia together.

A billion aspirational people, connected by technology, confident of their cultural and consumption power. If there is any group that has the potential to radically redefine a nation, it is rural Indians. By 2036, India is projected to be home to 1.52 billion people - having overtaken China around 2031 - with 931 million people still living in villages. Rural India is simply too large and too fast growing an agglomeration to ignore. This book maps their transformation, and shows how to realize their social and economic promise. It is a timely and important new work, ideal for students, scholars, marketing practitioners, and policy makers.

Addressing the topic of emotions in the classroom is largely done by education and psychology scholars, not those in management fields. Occupying this gap, the chapter authors emphasize self-awareness and management of emotions to strengthen student engagement, well-being and performance in complex and ambiguous societal and economic VUCA environments. Honing Self-Awareness of Faculty and Future Business Leaders prepares 21st century managers and teachers in business schools and other higher education institutions – not only be able to deal with emotions that arise in the classroom, but to emanate heightened emotional intelligence themselves – aiding personal and interpersonal development and forming the foundation of leader self-awareness.

What is the social licence to operate, and what are its ethical risks and promises? This collection explores these questions from a range of perspectives. Since its first key uses in the late 1990s in application to operational risks for extraction industries, the idea of the ‘social licence to operate’ has proliferated. It has since been applied to myriad industries—including tourism, paper milling, banking, and aquaculture—and even to the work of scientists and government agencies. Yet what is the ethical status of this concept? It is easy to assume that the social licence to operate is a welcome tool to improve the ethics of profit-seeking enterprises, forcing them to genuinely respond to community and stakeholder concerns, or face operational risk if they do not. No doubt the social licence sometimes—perhaps even often—works in this way. Yet there is ethical risk as well as promise in the social licence. For the concept can be weaponised by stakeholders, taking operational legitimacy out of the hands of settled law and democratic institutions, and wedding it to shifting community attitudes. Conversely, the concept can be used as a rhetorical shield by industry, who can insist they possess a social licence even when engaging in fraught ethical practice. These conflicting uses give rise to a separate worry: that the social licence is too ambiguous to function as anything but a meaningless buzzword, a distraction from high ethical standards and strong governance regimes. This Collection interrogates these challenges, exploring in a range of contexts whether and how the social licence’s ethical promise can be secured, and its risks mitigated.

Drawing on recent advances in the social sciences, this volume shows how rigorous, theory-based empirical research can help improve the management of public policies and programs -- and how better governance can lead to better performance.

These original essays demonstrate how better data and improved statistical techniques have allowed researchers to construct more complex models of governance processes and thereby assess the effects of many variables on policy and program outcomes. They present useful research results that illuminate such issues as automatic grade advancement in public schools, management of federally-funded job-training programs, reducing welfare caseloads, and management of welfare-to-work programs.

Illustrating a range of theoretical and methodological possibilities, this book shows how more sophisticated research in public management can help improve government performance.

In this new book, Frederick Chavalit Tsao and Chris Laszlo argue that current approaches to leadership fail to produce positive outcomes for either businesses or the communities they serve. Employee disengagement and customer fickleness remain high, resulting in a lack of creativity and collaboration at all levels of entrepreneurial activity. Investor demand for Environmental, Social, and Governance (ESG) continues to be poorly integrated into profit strategies. Drawing on extensive research, this book shows how changing a person's consciousness is the most powerful lever for unlocking his or her leadership potential to create wealth and serve humankind. A wide range of practices of connectedness provide the keys. The journey to higher consciousness changes people at a deep intuitive level, combining embodied experience with analytic-cognitive skill development. Tsao and Laszlo show how leaders who pursue this journey are more likely to flourish with significant benefits to both business and society. These include greater creativity and collaboration along with an increased capability to inspire people and produce lasting change. Readers will come away with a deep understanding of quantum leadership and the day-to-day practices that can help them achieve greater effectiveness and wellbeing at work.

Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.

This third edition of Collaboration: What Makes It Work—written nearly 25 years after the first edition was published—is an example of the enduring importance of collaboration. Reaction to the first edition, published in 1992, showed that researchers and practitioners alike found it a useful tool. They appreciated its emphasis on providing a practical reference for decision-making that built upon credible, research-based information. The 21st century has brought with it rapid changes and increasingly complex challenges. This third edition in large part responds to the complexity witnessed daily in the authors' work with community, nonprofit, and government organizations. It offers new research and insights paired with practitioner wisdom, adding a “how-to� perspective to help readers put the success factors to work. Nearly 25 years after the first edition was published, it is not just the "how" of collaboration that has changed—who we are collaborating with has changed as well. Today, nearly every collaboration involves some degree of working across difference. Bringing together diverse people, organizations, or sectors in a way that will foster collaborative success requires a unique set of skills. This third edition will ground you in the factors that support successful collaboration and assist you in incorporating those factors into your work.

Our decisions are expressions of who we are and how we move through the world. Rarely, though, do we examine our decisions or even look inward to consider the psychology of our decision-making. Instead, we often make decisions based on what we call instinct (which relies on cognitive bias), false assumptions, mis-remembering, and mental mistakes. Truthfully, we don't see the world as it is; we see it as we are. We can develop self-knowledge about our decision-making styles. We can wake ourselves up to how biases cloud our judgment and impede good decision-making—and we can counter bias. From there, we can transform our decision-making habits to make better big decisions alone and together. Problem Solver provides you with tools to identify: • The five basic decision-making approaches, or "Problem Solver Profiles" (PSPs): Adventurer, Detective, Listener, Thinker, and Visionary • Your dominant—and secondary—PSPs • Tools to assess other peoples' PSPs • Each PSP's decision-making strengths, blind spots, and biases • How your PSP impacts your outlook on life and your risk appetite • How to use your PSP to maximize your decision strengths Replete with real-life examples and replicable strategies to apply new decision-making skills for your immediate benefit, Problem Solver will do more than help you look out into a future; it will equip you to move forward, with confidence, into your future.

Popular blogger and CHRO Kris Dunn presents a hard, but compelling reality: every HR professional on the planet can be classified as one of 9 'Faces' based on your career level and your ability to innovate and drive change. The book opens with a behavioral assessment, so readers can quickly identify their own 'HR Face' then reveals career tracks, behavioralmarkers, ROI, macro-trends driving behavior, and market demand for each face. Which face are you? Which one do you want to be? Whether you're a solo HR pro trying to make your way in the world or an HR leader trying to build a cohesive HR team, this is your no-BS playbook to empowering your HR career and elevating our profession.

This book is for innovators, design strategists and entrepreneurs and everyone who feels the pain of the struggle at some point while managing the distractions and noise that can block us from reaching our full creative potential. Creative Struggle is Real is an interactive journey with creative guidance and making tools to bring you closer to your unique creative capacities so you will never shy away from your creative genius again. While the creative struggle may be inevitable, it doesn't have to feel impossible. The book is organised into three parts: Defining Your Creative Context, Designing Your Creative Practice, and Maintaining Your Creative Momentum. You will discover your imaginator type, become a superhero(ine) and define what creativity means to you. The book walks you through practical and inspiring methods to make space and time for making so you will never again have an excuse to procrastinate. In addition, every creative will design a unique creative practice that exercises creative muscle so you can keep your momentum going for the long term. * A practical, interactive guide to help you define creativity, put you in action and design a creative practice that supports your creativity for the long term. * For creative professionals and "non-creatives" working with creative teams who want to make a positive impact and gain the connections and recognition they seek from team members and co-creators. * Learn how to reach your full creative potential

Leadership development speaker & consultant Andy Ellis is the former CSO of Akamai, where he contributed to the creation of Akamai's billion-dollar cybersecurity business. He now brings his speaking, consulting, and business knowledge to readers with 1% Leadership-based on the reality that real-world leadership is messy and complicated; it rarely fits into an acronym or a dogmatic overarching philosophy. Ellis says that there are no "irrefutable laws" of leadership or power; there is no secret. As a result, 1% Leadership does not provide one path to leadership-it provides dozens of practical lessons that anyone, at any stage of their career, can use continuously make tiny "1% at a time" improvements. 1% Leadership is a handy guidebook that business readers can regularly apply to identify blind spots, boost morale (both personal and among teams and organizations), and solve problems at work. Readers can spend a few minutes each Monday morning to focus on one lesson for their leadership development-perhaps that lesson only improves their performance by 1%; but it's those accumulated 1% improvements that separate the best leaders from everyone else. Lessons include: * To engage in the present, be of two minds about the future. Worrying about failure will make success even more unlikely. Only by engaging in the present with that worry set aside can we find the path to success. * Four days of great work now are rarely more important than four months of good work down the road. Show that long-term wellness matters. * Performance development should be applied to every person on your team. Rather than treating the performance process as a way to identify and document poor performers, create a process that aims to improve and develop every person on your team.

The Devils' Fruit describes the features and facets of the strawberry industry as a harm industry, and explores author Dvera Saxton's activist ethnographic work with farmworkers in response to health and environmental injustices. She argues that dealing with devilish - as in deadly, depressing, disabling, and toxic - problems requires intersecting ecosocial, emotional, ethnographic, and activist labors. Through her work as an activist medical anthropologist, she found the caring labors of engaged ethnography take on many forms that go in many different directions. Through chapters that examine farmworkers' embodiment of toxic pesticides and social and workplace relationships, Saxton critically and reflexively describes and analyzes the ways that engaged and activist ethnographic methods, frameworks, and ethics aligned and conflicted, and in various ways helped support still ongoing struggles for farmworker health and environmental justice in California. These are problems shared by other agricultural communities in the U.S. and throughout the world.

What are the benefits and negative consequences of our increased connectivity at school, at work, and at home? Is being constantly distracted now a worldwide problem? This book examines how new technologies and social pressures have changed the way we use our attention, and the extent to which they drive us to distraction, by interpreting hundreds of scientific studies from the literatures in cognitive and social psychology, sociology, communication, management, and decision making. While distraction is ever-present in daily life, staying connected in an efficient way is the goal for one and all. To accomplish that, some amount of fine-tuning of typical interactions with technology is in order. Nearly everyone recognizes the addictive nature of constant connectivity—and its destructive effect on productivity and quality of work. But the availability of technology also promotes better engagement, control, and flexibility in both professional and personal settings. An in-depth analysis of these tradeoffs can lead to smarter choices about when and how to be connected throughout the day and across settings. The ultimate objective is to have technology enhance our lives without serving as a source of constant distraction. Distracted: Staying Connected without Losing Focus explains the nuances of what this addiction stems from—considering both societal and technological factors—and identifies both the invaluable opportunities and the counterproductive consequences of living in our technology-enabled, instant-access-to-everything world. The chapters examine a wide swath of scientific research to expose how technology use affects our attention and the extent to which it causes distraction. Authors Terri Kurtzberg and Jennifer Gibbs apply the science of human attention to reveal how specific areas of our lives are significantly changed with the advent of "continuous connectedness," including in the workplace, in personal relationships, in childhood development, and with regard to education and learning. Readers will clearly understand why multitasking fails us, what the consequences are—to ourselves and those around us—of being focused on a screen for much of the day, and how each of us can adjust our use of technology in order to improve our lives.

Reap the benefits of a diverse workforce. If you read nothing else on promoting diversity and realizing its benefits, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you create a culture that seeks and celebrates difference. This book will inspire you to: Identify and address bias Short-circuit discrimination instead of unintentionally feeding it Attract, retain, and engage talented people who represent myriad identities Ensure that everyone has equal access to growth opportunities Trade outdated policies for practices that are proven to foster inclusion Harness employees' unique skills and perspectives to transform how your company operates This collection of articles includes "Making Differences Matter: A New Paradigm for Managing Diversity," by David A. Thomas and Robin J. Ely; "Why Diversity Programs Fail," by Frank Dobbin and Alexandra Kalev; "'Numbers Take Us Only So Far,'" by Maxine Williams; "Race Matters: The Truth About Mentoring Minorities," by David A. Thomas; "Leadership in Your Midst: Tapping the Hidden Strengths of Minority Executives," by Sylvia Ann Hewlett, Carolyn Buck Luce, and Cornel West; "What Most People Get Wrong About Men and Women," by Catherine H. Tinsley and Robin J. Ely; "Hacking Tech's Diversity Problems," by Joan C. Williams; "Why Men Still Get More Promotions Than Women," by Herminia Ibarra, Nancy M. Carter, and Christine Silva; "When No One Retires," by Paul Irving; "Neurodiversity as a Competitive Advantage," by Robert D. Austin and Gary P. Pisano; "Managing Multicultural Teams," by Jeanne Brett, Kristin Behfar, and Mary C. Kern; and "7 Myths About Coming Out at Work," by Raymond Trau, Jane O'Leary, and Cathy Brown.

A playbook for leaders in any walk of life, with a foreword from Richard Leider, the legendary executive-life coach and best-selling author. The world needs positive leadership more than ever. Luckily, there is a large untapped source of leaders who can change the world for the better: all of us! Since each of us constantly influences those around us, by definition, everyone is a leader, not just people with formal titles. This book will help everyone tap into the power of their influence to pursue a meaningful purpose, whether on the job, in the community, or at home. All it takes is leadership intelligence, a combination of 8 moral, social, and technical imperatives essential to our ability to positively influence others. These 8 essentials include: Aim to be Your Ideal Self Know Your Real Self Ignite Integrity and Responsibility Embrace Empathy and Compassion Decide Wisely Let Go of What You Know Achieve Meaningful Goals Empower Others Don't Wait for Someone Else to Fix It is liberally illustrated with compelling stories of a varied cast of characters, including the head of a skiing expedition to the North Pole, an Olympic snowboarding coach, a mountaineer leading a high-altitude Himalayan climbing team, the executive director of an innovative low-income senior housing community, and the founder of a pioneering youth basketball program for girls. Examples of "fixing it" also come from the journeys of entrepreneurs and executives in the financial services, health care, educational, travel and media industries. In addition, the book highlights insights of thought leaders such as internationally famous author and coach, Richard Leider; Stephen M. R Covey, a best-selling author and global authority on leadership; world-renowned performance psychologist and author Jim Loehr; and Richard Sheridan, best-selling author, and co-founder of the award-winning software company Menlo Innovations. Authors Doug Lennick and Chuck Wachendorfer are highly qualified to share the lessons of Don't Wait for Someone Else to Fix It. Both have decades of experience as corporate executives, entrepreneurs, community volunteers, business coaches, and parents. For the reader who wants down-to-earth guidance about how to be a successful leader, the book does more than just talk about the significance of leadership intelligence. It features a wealth of practical exercises and tools for developing each of the 8 leadership intelligence essentials.