Part of the bestselling Surrounded by Idiots series!

In Surrounded by Setbacks, internationally bestselling author Thomas Erikson turns his attention to a universal problem: what to do when things go wrong.

Too often it seems like our dreams and ambitions-whether it's finally getting that corner office, lacing up your running shoes again, or building a flourishing relationship with your partner-are derailed by one roadblock or another. So how do we learn to take setbacks in stride and still achieve our goals?

In Surrounded by Setbacks, Erikson answers that question. Using simple, actionable steps, Erikson helps readers identify the "why" behind their goal, create a concrete plan towards achieving it, and-most importantly-avoid many of the most common pitfalls that derail us when we attempt something new. The simple 4-color behavior system that made Surrounded by Idiots revolutionary now helps readers reflect on how they respond to adversity, giving them the self-awareness to negotiate the inevitable obstacles of life with confidence.

The Recruiter's Handbook provides comprehensive, step-by-step guidelines through the complete recruiting process. Written by HR Bartender's Sharlyn Lauby, SHRM-SCP, with insights, tips, and tools from dozens of HR, recruiting, and business experts, the Handbook delivers a proven roadmap to not only help shorten learning curves and avoid legal pitfalls, but build trust in new hire relationships. Along the way it shows how to drive cultural change by offering guidelines for veteran, disabled, or ex-offender recruiting efforts, how to build strong apprenticeship, mentoring, or internship programs, how to effectively conduct assessments, reference checks, and background checks, and much more.

Today, perhaps more than ever, having an honourable character is of utmost importance, especially among leaders. In Adored, Tom DeCotiis draws on lessons learned throughout his career as a teacher, entrepreneur, and CEO to convey a message of values-based leadership that makes no distinction between ethical principles and business acumen. DeCotiis skilfully mixes his own personal narrative with actionable and insightful instruction as well as anecdotes from the world of business, sports, and entertainment, to create a valuable guide for leaders who should aspire to be adored rather than merely accepted

A popular maxim states that the only constant in business today is change. Whether the result of growth opportunities, new competition, technological advances or other internal and external factors, every business enterprise must manage change. Since the 1980s, companies have experimented with a method for driving change—High Performance Teams (HPTs), work teams that achieve a quantum leap in results in less than a year. Drawing from over 25 years of experience with HPTs, Marc Hanlan traces their history in a wide variety of industries, analyzes the key factors that contribute to success—or failure—and offers a comprehensive guide to building and managing them successfully. Featuring dozens of case examples and a detailed template for translating plans into action, High Performance Teams shows you how to: prepare the organization, select team leaders and members, set goals, accelerate development times, overcome obstacles, and measure results. Including an extensive bibliography and glossary of key terms and concepts, High Performance Teams will become an indispensable resource for business executives and owners, team leaders and members, and facilitators, trainers, consultants, and coaches. For shareholders, customers, and students of organizational behavior, High Performance Teams offers unique insight into the dynamics of breakthrough business performance.

Become a courageous leader and learn how to take risks, defy limitations and inspire the extraordinary In Leadership Matters, celebrated humanitarian Peter Baines OAM shares remarkable stories and unique insights about leadership in challenging times. Drawing on more than 20 years of experience in leading others through crises and disasters, Peter demonstrates how great leaders rise above adversity. He unpacks how leadership skills such as courage, compassion, and integrity are essential for finding a way forward and triumphing against the odds. Leadership Matters shares the leadership lessons that have emerged from Peter's decades of work in international counterterrorism and disaster response. In particular, it reveals how the devastating aftermath of Thailand's Boxing Day Tsunami has shaped Peter's understanding of what it means to be a true leader. You'll learn how Peter founded a multi-million-dollar charity to help those he met along the way. And you'll learn the principles that have guided him in the decades since that transformative event: how to lead and inspire others as you work together to achieve the extraordinary, Leadership Matters will inspire you to: Stop making excuses and take action Find the unique solutions that are required by unique challenges Motivate your team by being present and fostering integrity Find courage for difficult decisions and compassion for hard conversations Leadership Matters: Stories and Insights for Leaders, Achievers and Visionaries shows how great leaders can find their purpose and make a real, vital impact on the world around them.

It's estimated that there are over 50 million pensioners-in the United States alone. Like the United States, the United Kingdom, Japan, Italy, Germany and many other countries around the world are all in big trouble when it comes to the solvency of their pension funds. Who Stole My Pension? was written to give them guidance, resources, and tools so they can take action... and stop the looting. We are in the early stages of the greatest retirement crisis in the history of our nation and, indeed, the entire world.

According to the World Health Organization, nearly two billion people around the world are expected to be over age 60 by 2050, a figure that's more than triple what it was in 2000. For better or for worse, never before have there been more elderly people living on planet Earth. One thing is. certain: Doing nothing-sitting back, confident your pension check is "in the mail"-is not an option.

That's a risk you can't afford to take. According to Edward Siedle, a former attorney with the United States Securities and Exchange Commission and America's leading expert in pension looting, "In the decades to come, we will witness hundreds of millions of elders worldwide, including America's Baby Boomers, slipping into poverty.

Too frail to work, too poor to retire will become the "new normal" for many of the aged." Kiyosaki, who like Siedle saw this crisis looming years ago, complements the facts and stats Siedle puts forth with strategies on how retirees can take control-not only their pensions, but their financial futures. Kiyosaki writes about the fact that his father, a highly educated man he calls his poor dad, wasn't poor until he lost his job, his paycheck-and his pension. "His PHD couldn't save him," says Kiyosaki, who has dedicated his life to teaching and financial literacy advocacy. In Who Stole My Pension? the authors focus on the most misunderstood and ignored cause of the pension crisis: mismanagement of pensions and investments. The culprits that are looting the pensions of public school teachers, firefighters, police, as well as private sector workers, are on Wall Street. The Wall Street casinos charging high fees for gambling in risky hedge funds and other speculative investments, outrageous investment-industry conflicts of interest, and outright violations of the law. Who Stole My Pension? is an in-depth assessment of the pension crisis that the world is facing today and what millions around the world-employees who expected to have pension income at retirement-can do about it.

The authors recount a history of pension failures, inexperienced boards, gambling, looting and other horror stories-with a focus on action steps workers and retirees can take to quickly determine if a pension is being mismanaged as well as the concrete steps they can take to end decades of pension mismanagement. They detail critical questions retirees can ask-and guidance regarding how to act on what they learn.

What does it mean to be yourself at work? As a leader, how do you strike the right balance between vulnerability and authority? This book explains the role of authenticity in emotionally intelligent leadership. You'll learn how to discover your authentic self, when emotional responses are appropriate, how conforming to specific standards can hurt you, and when you need to feel like a fake. This volume includes the work of: Bill GeorgeHerminia IbarraRob GoffeeGareth Jones This collection of articles includes: "Discovering Your Authentic Leadership" by Bill George, Peter Sims, Andrew N. McLean, and Diana Mayer; "The Authenticity Paradox" by Herminia Ibarra; "What Bosses Gain by Being Vulnerable" by Emma Seppala; "Practice Tough Empathy" by Rob Goffee and Gareth Jones; "Cracking the Code That Stalls People of Color" by Sylvia Ann Hewitt; "For a Corporate Apology to Work, the CEO Should Look Sad" by Sarah Green Carmichael; and "Are Leaders Getting Too Emotional?" an interview with Gautam Mukunda and Gianpiero Petriglieri by Adi Ignatius and Sarah Green Carmichael. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

The Practice Standard for Scheduling – Third Edition provides the latest thinking regarding good and accepted practices in the area of scheduling for a project. Aligned with the A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, this updated practice standard expounds on the information contained in Section 6 on Project Schedule Management of the PMBOK® Guide. In this new edition of the practice standard, you will learn to identify the elements of a good schedule model, its purpose, use, and benefits. You will also discover what is required to produce and maintain a good schedule model. Also included in the Third Edition: Description of scheduling Definition of schedule model Uses and benefits of the schedule model Definitions of key terms and steps for scheduling Detailed descriptions of scheduling components Guidance on the principles and concepts of schedule model creation and use Descriptions of schedule model principles and concepts Differentiations in schedule model, schedule model instances, and presentations Detailed descriptions of critical path method, critical chain, program evaluation and review technique (PERT), rolling wave planning, and Monte Carlo simulation Uses and applications of adaptive project management approaches, such as agile, in scheduling Guidance and information on generally accepted good practices associated with the planning, development, maintenance, communication, and reporting processes of an effective schedule model

The Devils' Fruit describes the features and facets of the strawberry industry as a harm industry, and explores author Dvera Saxton's activist ethnographic work with farmworkers in response to health and environmental injustices. She argues that dealing with devilish - as in deadly, depressing, disabling, and toxic - problems requires intersecting ecosocial, emotional, ethnographic, and activist labors. Through her work as an activist medical anthropologist, she found the caring labors of engaged ethnography take on many forms that go in many different directions. Through chapters that examine farmworkers' embodiment of toxic pesticides and social and workplace relationships, Saxton critically and reflexively describes and analyzes the ways that engaged and activist ethnographic methods, frameworks, and ethics aligned and conflicted, and in various ways helped support still ongoing struggles for farmworker health and environmental justice in California. These are problems shared by other agricultural communities in the U.S. and throughout the world.

Imagine, if you can, the world of business - without corporate strategy. Remarkably, fifty years ago that's the way it was. Businesses made plans, certainly, but without understanding the underlying dynamics of competition, costs, and customers. It was like trying to design a large-scale engineering project without knowing the laws of physics. But in the 1960s, four mavericks and their posses instigated a profound shift in thinking that turbocharged business as never before, with implications far beyond what even they imagined. In The Lords of Strategy, renowned business journalist and editor Walter Kiechel tells, for the first time, the story of the four men who invented corporate strategy as we know it and set in motion the modern, multibillion-dollar consulting industry: Bruce Henderson, founder of Boston Consulting Group Bill Bain, creator of Bain & Company Fred Gluck, longtime Managing Director of McKinsey & Company Michael Porter, Harvard Business School professor Providing a window into how to think about strategy today, Kiechel tells their story with novelistic flair. At times inspiring, at times nearly terrifying, this book is a revealing account of how these iconoclasts and the organizations they led revolutionized the way we think about business, changed the very soul of the corporation, and transformed the way we work.

Build resilience in your company to weather the greatest crises. If you read nothing else on organizational resilience, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help your company prepare for and overcome disruption, social upheaval, and disaster. This book will inspire you to: Reposition your core business while launching a separate, disruptive business Build the ability to continually anticipate and adjust to emerging trends Prepare for the business implications of climate change Learn about the risks of hyperefficient businesses Develop organizational grit Rebound from a recession faster than your competitors Lead your company through any kind of crisis This collection of articles includes "How Resilience Works" by Diane Coutu; "The Quest for Resilience" by Gary Hamel and Liisa Valikangas; "Disruptive Technologies: Catching the Wave" by Joseph L. Bower and Clayton M. Christensen; "Organizational Grit" by Thomas H. Lee and Angela L. Duckworth; "Leading in Times of Trauma" by Jane E. Dutton, Peter J. Frost, Monica C. Worline, Jacoba M. Lilius, and Jason M. Kanov; "Learning from the Future" by J. Peter Scoblic; "Leading a New Era of Climate Action" by Andrew Winston; "The High Price of Efficiency" by Roger L. Martin; "Reigniting Growth" by Chris Zook and James Allen; "Global Supply Chains in a Post-Pandemic World" by Willy C. Shih; and "Roaring Out of Recession" by Ranjay Gulati, Nitin Nohria, and Franz Wohlgezogen. HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever-changing business environment.

The future of management is here! Traditional management was invented for very different times and is today in serious trouble. The level of volatility, uncertainty, complexity and ambiguity in business environments is record high. People s expectations towards their employers and leaders have also radically changed. A number of organizations are exploring management innovation that can help them not just coping but thriving and out-performing in these new and different realities. Beyond Budgeting may be the most important new idea out there addressing these radical changes, due to its broad scope and coherent approach. Abolishing the traditional, detailed annual budget is necessary, but not sufficient. Organizations on the journey are questioning their old leadership beliefs and are tearing up their old command-and-control management models, with agile and human as the foundation for a new start. Implementing Beyond Budgeting is both a theoretical introduction and a practical guide to bringing such a more empowered and adaptive management model to life. Drawing on the author s twenty years of Beyond Budgeting experience, this book not only demonstrates the serious problems with traditional management through numerous practical examples. It also follows several companies on their Beyond Budgeting journey, including Scandinavia s largest company Statoil where the author has been heading up implementation since 2005. You'll get a first-hand glimpse at the reality of transitioning a large multinational company, and gain a real-world perspective on what successful implementation entails. This new second edition has been significantly revised and expanded. It covers the amazing development of the Beyond Budgeting movement and how the Statoil implementation journey has continued since the first edition of this book was published in 2009, sustaining major events like for instance the 2015 oil price crash. A new chapter on Beyond Budgeting and Agile has also been added. New implementation experiences, great new case stories, new management innovation examples and management metaphors (traffic controls!) are introduced, as well as the author s latest reflections on a range of management issues including target setting, forecasting, performance evaluation and incentives.

Now in paperback! The purpose of this unique and multifaceted reference book is to offer the shortest and quickest way of locating educational resources for learning languages other than English, and for identifying prospective American and foreign employers interested in hiring American professionals and paraprofessionals with foreign language skills. This second (revised and enlarged) edition includes over 300 more items than the previous edition, and also updated (changed of addresses, deletions, inactivities) hundreds of items affecting virtually all sections of the book. It lists over 3,800 annotated items (national and international institutions, firms, organizations, etc.), covers over 300 languages, and will prove an invaluable tool to reference librarians, teachers, students, and various other researchers, as well as to job hunters, including immigrants from different countries willing to use their language skills on the job market. Contents include: Educational resources in America and Canada-colleges and universities, public libraries, museum libraries, and others, and book dealers. United States employment and business resources-government, private, and non-profit sectors. Foreign employment and business resources-United Nations and worldwide contacts, country by country. With reminders and recommendations for successful job hunting, selected bibliography, and indexes for language, educational background, and geographic names. Cloth edition [0-8108-2764-6] previously published in 1994.

Learn how to create an authentic and consistent brand strategy by focusing on the values of your company. This book breaks this process into three steps focused on brand identity, setting intentions and implementing the resulting strategy. To consistently appeal to consumers, a brand needs to implement a strong strategy that delivers a memorable experience. There are two other essential stages of this process, and the companies who skip over these risk seeming out of touch and inauthentic. In Brand Strategy in Three Steps, branding coach Jay Mandel takes readers through an innovative and efficient three-step approach to brand strategy centered on identity, intention and implementation. Brand Strategy in Three Steps highlights the importance of communicating value to consumers through meaningful interactions. Jay Mandel walks readers through the best branding strategies for new companies and established ones looking to revamp their approach, providing thoughtful exercises to help readers map a living brand document. The book helps readers through the three essential steps of brand strategy: identifying their core values as a company, determining how this relates to the product or service and tying these together when rolling out the strategy. Readers will gain the practical insight necessary to launch a successful, purposeful brand strategy and go-to-market plan.

What are the benefits and negative consequences of our increased connectivity at school, at work, and at home? Is being constantly distracted now a worldwide problem? This book examines how new technologies and social pressures have changed the way we use our attention, and the extent to which they drive us to distraction, by interpreting hundreds of scientific studies from the literatures in cognitive and social psychology, sociology, communication, management, and decision making. While distraction is ever-present in daily life, staying connected in an efficient way is the goal for one and all. To accomplish that, some amount of fine-tuning of typical interactions with technology is in order. Nearly everyone recognizes the addictive nature of constant connectivity—and its destructive effect on productivity and quality of work. But the availability of technology also promotes better engagement, control, and flexibility in both professional and personal settings. An in-depth analysis of these tradeoffs can lead to smarter choices about when and how to be connected throughout the day and across settings. The ultimate objective is to have technology enhance our lives without serving as a source of constant distraction. Distracted: Staying Connected without Losing Focus explains the nuances of what this addiction stems from—considering both societal and technological factors—and identifies both the invaluable opportunities and the counterproductive consequences of living in our technology-enabled, instant-access-to-everything world. The chapters examine a wide swath of scientific research to expose how technology use affects our attention and the extent to which it causes distraction. Authors Terri Kurtzberg and Jennifer Gibbs apply the science of human attention to reveal how specific areas of our lives are significantly changed with the advent of "continuous connectedness," including in the workplace, in personal relationships, in childhood development, and with regard to education and learning. Readers will clearly understand why multitasking fails us, what the consequences are—to ourselves and those around us—of being focused on a screen for much of the day, and how each of us can adjust our use of technology in order to improve our lives.

Based on extensive interviews with industry leaders, Innovative to the Core: Stories from China and the World describes the components of innovative cultures, including both national culture and organizational culture and how they compare to the China model. Distinguishing between innovation and related concepts, chapters detail how talent management, leader behaviors, organizational systems, and company culture must combine and interact to create environments that are innovative to the core. Innovative to the Core displays how most innovative countries and companies are led by visionary and entrepreneurial servant leaders and have agile cultures that feature psychological safety, open communication, and diversity.

Codependency is an important psychological aspect of the workplace that adversely affects both those who experience codependency and those who are the subject of the codependent's compelling agenda of interpersonal control. In this important book, Seth Allcorn explores codependency in the workplace beginning with its origins in the family. Many new insights are provided about the characteristic self-defeating and paradoxical patterns of thinking, feeling, and action that also impoverish those who work with the codependent. The author develops important new theoretical perspectives and models of codependency by drawing upon psychoanalytic theory. The three faces of codependency are described for the first time and a sophisticated psychodynamic model of the psychological gridlock of codependency explains the codependent's self-defeating and interpersonally destructive agenda of control. Allcorn concludes his book with ideas about how managers can deal more effectively with the presence of codependency in their organization.

The author begins by defining codependency and uses a model to explain how it arises in pathological families of origin. He then describes three faces of codependency and relates them to fourteen common behavior attributes and the workplace. Allcorn explores how this disorder manifests itself in different genders and situations, outlines a learning model and a Family Pathology Matrix, and shows how different pairings of parental behavior contribute to the development of the three faces of codependency. The difficulties which codependency introduces into the workplace is a primary focus, and the book concludes with a search for solutions within the organizational culture that may alleviate the need for codependent defenses and lead to one-on-one interventions at work. This book will be of interest to employee assistance staff, training personnel, counselors and therapists, consultants, and students of the psychodynamics of organizational life.

"Organizational Transformation" is the first book to analyze how organizations make it through difficult periods. Based on case studies drawn from a variety of industries, such as mental hospitals, schools, manufacturing companies, and the American Wildlife Society, this book offers practical advice on development strategies for managers and organization consultants. The book is divided into four sections, the first of which describes in detail the different approaches that have been developed to transform organizations. The second section describes and compares some of the basic strategies used in transforming organizations. The third provides the reader with a variety of theories and research on the topic, and the final section conceptualizes and integrates these theories.

To get the full benefit of branding, companies must actually live the brands they sell. This approach is called integrated branding and it's not just a communications strategy. Companies must demonstrate to themselves and their customers that its brands are what the company is. The Brand and the company are inseparable, and that realization must pervade the entire organization, from new product development to human resource management. Integrated branding is a way of operating, an overall way of doing business, and a way to make certain a company's products are based on the right answers to two mutually reinforcing questions: What do customers value and what does the company do best in relation to what the customers want? The tools to accomplish these goals are called drivers. LePla and Parker show clearly and comprehensively how drivers work and how to apply them. Not just for marketing directors, strategy planners and executive policy makers will also find this to be an essential resource in their quest to increase market leadership and to enhance the bottom line.

Through their integrated brand model, LePla and Parker discuss both organization drivers and brand drivers. They see the process as a research-driven one that gets everyone in the organization contributing to the effectiveness of its brands. With brand tools accepted throughout the company, people can determine more easily and accurately whether their decisions and actions will actually further the brand. The authors show how different companies apply their model in different ways. LePla and Parker also include discussions of how to determine brand structure, how an integrated brand applies to marketing communications, and how integrated brands can help companies when they go public.

This inspirational guide by the CEO who overhauled one of the most renowned charities in America equips leaders of both non-profit and for-profit organizations with the tools to increase revenue and efficiency dramatically, all while effecting positive change in the world. When Dr. Robin Ganzert took over the struggling animal safety and welfare non-profit American Humane, performing a fiscal and brand rescue, the charity was reborn. In Mission Metamorphosis, Dr. Ganzert presents the inventive techniques she employed to revamp American Humane, turning it into a top-rated charity. She also offers a look behind the scenes at this tale of triumph, giving readers concrete information for creating their own success stories.

An actionable strategy guide for busy professionals who want to level up their management game In The Manager's Handbook, Stanford Graduate School of Business faculty member, serial entrepreneur, and investor in over 100 companies, David Dodson, delivers an insightful work that describes, in highly practical detail, five skills every great manager needs to know if they want to get things done. Managers desperately want a crisp, how-to book that will show them—in one single title—the way to master the most important skills necessary to run an organization. The Manager's Handbook organizes the five essential skills of effective implementation into one, simple-to-read, easy-to-use, book. The Manager's Handbook is an essential playbook for managers, executives, board members, and other business leaders interested in dramatically improving their ability to lead people and inspire loyalty. In the book, you’ll learn how to get better at running any kind of organization by breaking down each essential skill into bite-sized sub-skills you can easily and quickly learn. You'll also find: Digestible tips and tactics for hiring the best people, onboarding, performance feedback, and improving the performance of underachievers A model script for how to begin an exit interview Ways to let people go from your organization gracefully, quickly, and with compassion The Manager's Handbook is an essential playbook for managers, executives, board members, and other business leaders interested in dramatically improving their ability to lead people and inspire loyalty.

It’s the age-old issue facing sales organizations. Sales training and enablement is focused on the sales team, not the leaders. The prevailing thought is if you have graduated to sales leadership, you must already know what you’re doing, otherwise you wouldn’t have been promoted into the role. For most sales leaders, their approach is borne from experiences working for and around other sales leaders. No formal training. No framework. Limited understanding of how individual salespeople are inspired to stay, do their best, and advocate to others. Hitting a revenue target is not the job, it’s the outcome. The inspiration of your team is only “coin operated� if you’re doing it wrong. But there’s good news! Sales leadership doesn’t have to be that hard. There’s a massive opportunity to stand out from the rest; to be more prepared, more effective and to maximize the revenue capacity of your teams. And in today’s environment, where the physical and emotional cost of changing sales jobs is practically non-existent, the ability to recruit, retain and optimize has never been more important. The Transparent Sales Leader challenges long-held sales leadership standards, providing a modern, cards-face-up, science-backed, easy-to-implement framework for today’s sales leaders. Todd Caponi, author of The Transparency Sale, brings the science of transparency and intrinsic inspiration to the pages of this book, in a simple-to-understand-and-implement structure to help you get the job, plan, strategize and communicate to your team, your bosses, and even your board. In the end, you’ll see the holes before they form. You’ll stop chasing, and start growing.