"Accountability" is a watchword of our era. Dissatisfaction with a range of public and private institutions is widespread and often expressed in strong critical rhetoric. The reasons for these views are varied and difficult to translate into concrete action, but this hasn't deterred governments and nongovernmental organizations from putting into place formal processes for determining whether their own and others' goals have been achieved and problems with performance have been avoided. In this thought-provoking book, government and public administration scholar Beryl Radin takes on many of the assumptions of the performance movement, arguing that evaluation relies too often on simplistic, one-size-fits-all solutions that are not always effective for dynamic organizations. Drawing on a wide range of ideas, including theories of intelligence and modes of thought, assumptions about numbers and information, and the nature of professionalism, Radin sheds light on the hidden complexities of creating standards to evaluate performance. She illustrates these problems by discussing a range of program areas, including health efforts as well as the education program, "No Child Left Behind". Throughout, the author devotes particular attention to concerns about government standards, from accounting for issues of equity to allowing for complicated intergovernmental relationships and fragmentation of powers. She explores in detail how recent performance measurement efforts in the U.S. government have fared, and analyzes efforts by nongovernmental organizations both inside and outside of the United States to impose standards of integrity and equity on their governments. The examination concludes with alternative assumptions and lessons for those embarking on performance measurement activities.

"A terrific read for the new generations rising in the workforce—and for their leaders." — Stephen M. R. Covey, The New York Times and #1 Wall Street Journal bestselling author of The Speed of Trust and Trust & Inspire   STOP SPINNING YOUR WHEELS AND TAKE CONTROL OF YOUR CAREER FUTURE TODAY. Building a successful career in the world of remote work, hybrid schedules, and a lack of work/life balance is not easy. In fact it’s difficult and often seems impossible. But, it doesn’t have to be that way. By confronting the lies we are told about building a career, this book will bring you one step closer to the epiphany that will change your life. This workplace manual lays out the truth behind the lies that are fueling the most common career frustrations, including: The truth about pay. Hard work doesn’t always lead to more money. Learn how to leverage your position to maximize your salary. The truth about promotions. If you want to be considered for a better job title with better pay, you need to be better than your job description. Understand how to build the skills you need to be considered for a promotion. The truth about loyalty. Companies are not designed to return the loyalty you give them. Stop waiting for the praise you’ve earned and start focusing on your future. The truth about burnout. Work/life balance doesn’t have to mean taking a step back. Learn to work with your brain and not against it. The truth about office politics and power. You may hate office politics, but they are in every company in every industry. Learn to use the political landscape of your workplace to your advantage.      Master these unspoken truths for greater recognition, increased opportunities for pay and promotions, and to provide a path to greater influence and power. The truth can indeed set you free.  

This fully revised and updated edition of the bestselling Chief Data Officer’s Playbook offers new insights into the role of the CDO and the data environment. Written by two of the world’s leading experts in data driven transformation, it addresses the changes that have taken place in ‘data’, in the role of the ‘CDO’, and the expectations and ambitions of organisations. Most importantly, it will place the role of the CDO into the context of a c-suite player for organisations that wish to recover quickly and with long-term stability from the current global economic downturn. New coverage includes: the evolution of the CDO role, what those changes mean for organisations and individuals, and what the future might hold a focus on ethics, the data revolution and all the areas that help readers take their first steps on the data journey new conversations and experiences from an alumni of data leaders compiled over the past three years new chapters and reflections on being a third generation CDO and on working across a broad spectrum of organisations who are all on different parts of their data journey. Written in a highly accessible and practical manner, The Chief Data Officer’s Playbook, Second Edition brings the most up-to-date guidance to CDO’s who wish to understand their position better; to those aspiring to become CDO’s; to those who might be recruiting a CDO and to recruiters to understand an organisation seeking a CDO and the CDO landscape.

After the collapse of communism in the Soviet Union and eastern Europe, more than a dozen countries undertook aggressive privatization programs. Proponents of economic reform championed such large-scale efforts as the fastest, most reliable way to make the transition from a state-run to a capitalist economy.
The idea was widely embraced, and in the span of a few years, policymakers across the region repeatedly chose an approach that distributed vast amounts of state property to the private sector essentially for free-despite the absence of any historical precedent for such a radical concept. But privatization was not a panacea. It has, instead, become increasingly synonymous with collusion, corruption, and material deprivation.
Why was privatization so popular in the first place, and what went wrong? In answering this question, Hillary Appel breaks with mainstream empirical studies of postcommunist privatization.
By analyzing the design and development of programs in Russia, the Czech Republic, and across eastern Europe, Appel demonstrates how the transformation of property rights in these countries was first and foremost an ideologically driven process. Looking beyond simple economic calculations or pressure from the international community, she argues that privatization was part and parcel of the foundation of the postcommunist state.
"A New Capitalist Order" reveals that privatization was designed and implemented by pro-market reformers not only to distribute gains and losses to powerful supporters, but also to advance a decidedly Western, liberal vision of the new postcommunist state. Moreover, specific ideologies-such as anticommunism, liberalism, or nationalism, to name but a few-profoundly influenced the legitimacy, the power, and even the material preferences of key economic actors and groups within the privatization process.

This book will examine the history of robotics and explicate what massive automation means for the present and future of labor in all its forms, from mills and factories to the white-collars offices of suburbia and more. While warnings of a robot world-takeover could seem dramatic, the truth is more mundane—robots have come to take our jobs. Winning in the Robotic Workplace: How to Prosper in the Automation Age will teach you the skills needed to reprogram the way you work in anticipation of this technological shift. Author John F. Wasik believes learning to thrive in the automation age can in fact humanize the workplace once again. In Winning in the Robotic Workplace: How to Prosper in the Automation Age, you will learn to emphasize the conceptualization and pursuit of creative ideas, a practice that most robots are unequipped to perform in a meaningful way. You will learn that the successful integration of automated elements with humans is the most effective business model moving forward, and that an eagerness to collaborate demonstrates a will to succeed.

Solve the world’s biggest problems and create a better future In Building Moonshots: 50+ Ways to To Turn Radical Ideas Into Reality, a team of expert innovation strategists delivers an exciting and insightful collection of strategies, techniques, and frameworks for scaling your next big, audacious idea into a concrete product or service. Each proven and tested strategy contained in the book has been categorized to make it easy to find and implement when you need it most. You’ll learn how and where to start, when to bet big, how to invest, when to play the long game, what to communicate, and much more. You’ll also find: Ways to go beyond white papers and vision statements to a place where your ideas become a tangible reality Strategies for creating a better future by transforming seemingly impossible ideas into concrete products Methods for bringing to life radical and innovative solutions to the world’s greatest challenges Destined to become the seminal, go-to source for visionaries, gamechangers, and leaders imagining the apparently impossible and determined to achieve it, Building Moonshots is a can’t-miss book for entrepreneurs, founders, product development heads, and other business leaders.

The use of endorsements and testimonials to sell anything imaginable is a modern development, though the technique is centuries old. Before World War I, endorsement ads were tied to patent medicine, and were left with a bad reputation when that industry was exposed as quackery. The reputation was well earned: claims of a product's curative powers sometimes ran opposite the endorsee's obituary, and Lillian Russell once testified that a certain compound had made her ""feel like a new man."" Prohibition and drug regulation doomed patent medicines. Distrusted by the public, banished from mainstream publications, endorsements languished until the 1930s, but returned with a vengeance with the growth of consumerism and modern media. Despite its questionable effectiveness, endorsement advertising is now ubiquitous, costing advertisers (and consequently consumers) hundreds of millions of dollars annually. This exploration of modern endorsement advertising - paid or unsolicited testimonials endorsing a product - follows its evolution from a marginalized, mistrusted technique to a multibillion-dollar industry. Chapters recount endorsement advertising's changing form and fortunes, from Lux Soap's uncompensated co-opting of early Hollywood to today's lucrative industry dependent largely on athletes. The social history of endorsement advertising is examined in terms of changing ethical and governmental views, shifting business trends, and its relationship to the growth of modern media, while the money involved and the question of effectiveness are scrutinized. The heavily illustrated text includes five appendices that focus on companies, celebrities, athletes and celebrity endorsements.

Every year thousands of hopeful entrepreneurs decide to take the plunge. Many fail, but many go on to achieve great success and huge profits. Why is it that some race ahead to glory while others fall at the first hurdle?

In "How I Made It," 40 successful British entrepreneurs explain how they managed to defy the odds and turn their dreams into reality. They tell how they decided what to do, how they got started, how they found the money they needed and how they went about it. But they also reveal how they had doubts, made stupid mistakes, and encountered overwhelming frustrations along the way. This new edition updates their stories to reveal what happened next and how, in most cases, they finally sold their businesses and made millions.

Gutsy, inspiring, and life affirming, "How I Made It" is for anyone who has dreamed of starting a business.

Whether you are a new member on the board of a nonprofit or a veteran member looking for a quick reference to the fundamentals, this book models best board practices in a straightforward way. A Guide to Nonprofit Board Success is a complete resource for the skills and knowledge needed to excel in your board position. Each chapter leads you to achievement in all aspects of your expected duties. You will learn how to read financial statements, understand various investment strategies, and fundraise and plan events. From your first meeting with your new colleagues to planning long-term goals, this book also offers descriptions of common scenarios in the boardroom to epitomize real situations and desired outcomes. Author Cynthia Jarboe has decades of experience partnering with and working for nonprofits, and has firsthand knowledge of how integral a collaborative board can be to the management and prosperity of a nonprofit. It can be overwhelming to understand board governance or to make a crucial investment without previous experience. Here you will learn the essentials of holding a board position as you prepare yourself for the role.

For three months every year football clubs buy and sell people. They spend more than £4 billion a year on footballers, and for good reason; the right deal can help you win the game's top prizes while the wrong deal can cost you your job and bankrupt your club. It is a fast-paced, at times murky and cutthroat world worth billions, which largely operated behind closed doors - until Jim White and Kaveh Solhekol stepped in, that is. In Deadline Day, Jim and Kaveh, two of the world's leading transfer experts, take us behind the scenes of this uniquely tense, make-or-break element to the game. They talk of the world's most famous players, managers and agents - Jose Mourinho, Sir Alex Ferguson and Pep Guardiola amongst others - to get to the heart of the most significant deals in history, as well as the ones that got away. But has the time come for football to slam shut the transfer window for good? Is it, after all, more scandal than strategy? Perceptive, entertaining and dynamically told, Jim and Kaveh reckon with questions integral to the future of the game in this definitive, never-before-told inside story of football's transfer window.

This volume offers a conceptual approach to the study of competition as a dynamic process. It critically examines the dynamic character of modern competition, appraises the inadequacies of equilibrium theory, and suggests a new approach to the study and interpretation of competitive activities in the economy.

Written by thirty-five noted management and turnaround practitioners, consultants, and academics in South Africa, this book is based on the highly successful Wits Business School (WBS) program How to Manage a Turnaround and Corporate Renewal (MATCR). WBS was one of the first business schools in the world to introduce an executive education program in turnaround management. Many of the concepts and principles from the program can be applied to various non-business turnaround aspects of life. Therefore, the book is not only aimed at management practitioners, consultants, academics, and students, but also at staff experts, engineers, accountants, and lawyers in the private sector, municipality and trade union leaders, government, organizations linked to state structures, non-profit organizations, sporting clubs, and educational institutions.

It provides meaningful insights into the various processes of turnaround management and corporate renewal, including stages of a turnaround, rapid appraisal and detailed analysis, recovery plan development and implementation. Industry leaders evaluate aspects such as strategy, legal, the new business rescue legislation, finance, human resources, marketing, operations, stakeholder management as well as external and political factors. Tools and techniques that can be used to deal with many different turnaround challenges are explained in considerable detail, complemented by case studies written by people who have led successful turnarounds in South Africa.

Back in 2009, a group of people came together to try to create a currency that would change the economic system for the better. They called it the Bristol Pound. By 2015 it was one of the world’s most prominent local currencies, featured in the Financial Times and Time Magazine, and even covered by Chinese state television. However, the Bristol Pound stopped circulating in 2021, and in 2023 the organisation finally wound up. Drawing on the lessons learned as Bristol Pound’s managing director, the author examines the theory and practice behind many new economic ideas. What really is ‘money’? Can we imagine an economic system that prioritises non-financial value? Can we create a post-market economy? The author’s conclusions shape a new narrative and understanding that will forever change how you think of money and the economy.

As founder of much-loved The White Moustache Yogurt company, Homa Dashtaki employs the same traditionally Iranian methods of making yoghurt that her family has for generations in her kitchen today. Her passion culminates in inspiring the use of a new ingredient: whey, the liquid gold extracted from straining homemade yoghurt. Across 100 recipes ranging from ancient see-rogh to rum cocktails, ghormeh sabzi to lemon meringue pie, Dashtaki weaves in and out of nostalgic and innovative dishes. The result of years of obsessively making yoghurt results in a love for every drop of whey that she passes onto home cooks in these recipes. Embrace whey’s bright tang in a summer gazpacho or a pitcher of pineapple margaritas. Enjoy the crispy edges it lends to creamy pancakes. Enlivened by hand-drawn illustrations and dreamy photographs, Yogurt & Whey is a beautiful homage to Iranian yogurt traditions—past, present and future.

Get the most from your electronic marketing resources Internets, Intranets, and Extranets: New Waves in Channel Surfing examines cutting-edge research on the strategies and practices for managing electronic channels of information distribution. The leading experts working in Web-enabled marketing technologies address the most pressing topics of channel management, presenting descriptive and prescriptive insights into the complex network of virtual links between people and places. This unique book looks at the death of distance from a global perspective, offering critical commentary on how to strengthen the connection between Web-linked buyers and sellers. Internets, Intranets, and Extranets presents a framework for working with e-business technologies that will help you develop electronic distribution strategies to maximize channel efficiency.The book addresses the signaling cues in marketing channels, examining the issues that affect the systemic flow of information, products, and services, including: the mediating role of channel structure on channel performance the transaction costs of cybermediaries the Internet's impact on independent sales agents the effects of brand familiarity and Web site vividness the analysis of electronic intermediaries in conventional distribution channels and the organizational and environmental factors involved in Internet-based marketing channels Internets, Intranets, and Extranets: New Waves in Channel Surfing is an essential resource for distribution managers, logisticians, and researchers interested in cutting-edge principles and practices in electronic distribution channels. The book is also an ideal supplement for academics working in electronic commerce study.

Accessible and engaging, this textbook introduces students to the field of personnel psychology, also known as industrial psychology. Based on their years of teaching in this area, Luong, Sprung, and Zickar survey core topics in the field, including job analysis, recruitment, selection, assessment, and performance evaluation. Throughout, they emphasize a psychological – rather than management – approach, explaining the key psychological principles that underpin human resources practices. Supported by plentiful examples, review questions, and discussion questions, this comprehensive overview shows how personnel psychologists endeavor toward a better workplace. Written in a clear and captivating style, this book introduces students to the most recent and pertinent scientific research in personnel psychology, and inspires future study in industrial-organizational psychology and related fields.

Designed as an important tool for developers, unit owners, attorneys, real estate agents, insurance agents/brokers, and management consultants, The Law of Condominia and Property Owners' Associations is also of interest to government officials and others involved with this area of the law. This single-volume resource, including appendixes, offers the reader applicable forms, details of important state statutes, and other useful how-to information.

Chapter 1 delves into the history and legal development of condominia, while Chapter 2 describes the nature of property owners' associations. The players in this drama as well as the documents vital to their roles are delineated in Chapter 3 and 4. Details of the operation of the condominium association itself are found in Chapter 5, followed by rules and regulations for condominia in Chapter 6. Chapter 7 focuses on the role of the developer, with particular emphasis on his/her liabilities. Chapter 8 is reserved for the role of the federal government, and the final two chapters focus on the day-to-day problems of condominium operations, including such important issues as availability of municipal services, the licensing of managers, cable access, and tax districts. The eight appendixes provide valuable forms and other information of interest to the practitioner.

Taking the best elements of a product-management approach and applying them to HR activity can transform the people function. This book shows you how. Written for all HR professionals and business leaders, Built for People explains how to improve workforce and business performance by developing people-centred ways of working, evidence-based decision making and a culture of continuous feedback and iteration. It explains everything from what this approach means for business professionals, what the benefits of it are and how to do it effectively. It covers how to proactively develop an employee experience which attracts, engages and retains the talent the business needs and supports them to operate at their full potential. There is also practical guidance on the importance of user research, sprint planning, vision development and how to encourage a continuous feedback loop in your team. This book includes the importance of testing and iteration and how to define metrics for success, as well as showing you how to handle organizational change, company culture clashes and how to build and improve overall business performance and employee experience at scale. Full of tools, case studies, exercises and advice from those who are already seeing the benefits of a product-management approach, this is essential reading for all business leaders needing to develop an agile, innovative and evidence-based approach to their people operations.

With new markets opening up for goods produced by artisans from all parts of the world, craft commercialization and craft industries have become key components of local economies. Now with the emergence of the Fair Trade movement and public opposition to sweatshop labor, many people are demanding that artisans in third world countries not be exploited for their labor.

Bringing together case studies from the Americas and Asia, this timely collection of articles addresses the interplay among subsistence activities, craft production, and the global market. It contributes to current debates on economic inequality by offering practical examples of the political, economic, and cultural issues surrounding artisan production as an expressive vehicle of ethnic and gender identity.

Striking a balance between economic and ethnographic analyses, the contributors observe what has worked and what hasn't in a range of craft cooperatives and show how some artisans have expanded their entrepreneurial role by marketing crafts in addition to producing them. Among the topics discussed are the accommodation of craft traditions in the global market, fair trade issues, and the emerging role of the anthropologist as a proactive agent for artisan groups.

As the gap between rich and poor widens, the fate of subsistence economies seems more and more uncertain. The artisans in this book show that people can and do employ innovative opportunities to develop their talents, and in the process strengthen their ethnic identities. Contents
Introduction: Facing the Challenges of Artisan Production in the Global Market / Kimberly M. Grimes and B. Lynne Milgram
Democratizing International Production and Trade: North American Alternative Trading Organizations / Kimberly M. Grimes
Building on Local Strengths: Nepalese Fair Trade Textiles / Rachel MacHenry
"That They Be in the Middle, Lord": Women, Weaving, and Cultural Survival in Highland Chiapas, Mexico / Christine E. Eber
The International Craft Market: A Double-Edged Sword for Guatemalan Maya Women / Martha Lynd
Of Women, Hope, and Angels: Fair Trade and Artisan Production in a Squatter Settlement in Guatemala City / Brenda Rosenbaum
Reorganizing Textile Production for the Global Market: Women's Craft Cooperatives in Ifugao, Upland Philippines / B. Lynne Milgram
Textile Production in Rural Oaxaca, Mexico, and the Complexities of the Global Market for Handmade Crafts / Jeffrey H. Cohen
"Part-Time for Pin Money": The Legacy of Navajo Women's Craft Production / Kathy M'Closkey
The Hard Sell: Anthropologists as Brokers of Crafts in the Global Marketplace / Andrew Causey
Postscript: To Market, To Market / June Nash