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Books > Business & Economics > General

An Introduction to Co-operatives - A programmed learning text (Paperback): Trevor Bottomley An Introduction to Co-operatives - A programmed learning text (Paperback)
Trevor Bottomley
R416 Discovery Miles 4 160 Ships in 10 - 15 working days

An introduction to Co-operatives is a programmed learning text

High Performance - Lessons from the Best on Becoming Your Best (Paperback): Jake Humphrey, Damian Hughes High Performance - Lessons from the Best on Becoming Your Best (Paperback)
Jake Humphrey, Damian Hughes
R314 R285 Discovery Miles 2 850 Save R29 (9%) Ships in 9 - 17 working days

The phenomenal Sunday Times bestseller 'Massively motivating' Fearne Cotton 'A wealth of wisdom' Vex King 'Read this book' Ant Middleton High performance isn't born. It's made. This book uncovers the eight essential habits of the world's leading sportspeople, coaches and entrepreneurs. From taking responsibility for your situation to finding your 'Trademark Behaviours', it reveals how the world's highest-achieving people unlocked their potential - and how you can too. Anyone can learn the secrets of high performance. 'Full of valuable principles with real-world relevance to people's everyday lives' Toto Wolff 'So many different lessons from so many remarkable people' Adam Peaty Drawing on conversations with... Dina Asher-Smith | Steven Bartlett | Tom Daley | Steven Gerrard | Evelyn Glennie | Ole Gunnar Solskjær | Kelly Holmes | Chris Hoy | Eddie Jones | Siya Kolisi | Frank Lampard | Jo Malone | Matthew McConaughey | Ant Middleton | Tracey Neville | Robin Van Persie | Mauricio Pochettino | Gareth Southgate | Holly Tucker | Jonny Wilkinson | Clive Woodward | Toto Wolff and many more...

Rebound - From Pain to Passion - Leadership Lessons Learned (Paperback): Matt Doherty Rebound - From Pain to Passion - Leadership Lessons Learned (Paperback)
Matt Doherty; Foreword by Michael Jordan
R359 R340 Discovery Miles 3 400 Save R19 (5%) Ships in 18 - 22 working days
Seven Practices of a Mindful Leader - Lessons from Google and a Zen Monastery Kitchen (Paperback): Marc Lesser Seven Practices of a Mindful Leader - Lessons from Google and a Zen Monastery Kitchen (Paperback)
Marc Lesser
R410 R384 Discovery Miles 3 840 Save R26 (6%) Ships in 18 - 22 working days

Seven Practices of a Mindful Leader evolved out of Marc Lesser's work helping to create Search Inside Yourself, a mindfulness-based emotional intelligence program at Google. It builds on his experiences as a Zen teacher, particularly his time as head cook at Tassajara Zen Mountain Center, the first Zen monastery in the western world.

What are the Seven Practices?

- Love the work

- Do the work

- Don't be an expert

- Connect to your pain

- Connect to the pain of others

- Depend on others

- Keep making it simpler

This book comes out of a lifetime of integrating mindfulness, business, and leadership. It highlights practices of mindful leadership for leaders and anyone wanting to shift consciousness, develop character, and produce results that matter

The Sustainable Business Handbook - A Guide to Becoming More Innovative, Resilient and Successful (Paperback): David Grayson,... The Sustainable Business Handbook - A Guide to Becoming More Innovative, Resilient and Successful (Paperback)
David Grayson, Chris Coulter, Mark Lee
R981 Discovery Miles 9 810 Ships in 10 - 15 working days

SHORTLISTED: Project Syndicate 2023 - Sustainability Book Award WINNER: Business Book Awards 2023 - Change & Sustainability Category The case for business sustainability has already been made; organizations can no longer ignore the issue when climate change affects supply chains and customer expectations require them to take action. It has also been proven that businesses operating sustainably drive innovation, build brand value and are more profitable. It is therefore time to shift the conversation from the 'why' of business sustainability to the 'how'. The Sustainable Business Handbook is a practical 'how-to' guide which aims to demystify jargon and provide practical tools and tips for busy managers. Rather than preaching the importance of sustainability, it cuts straight to how businesses can become more resilient and successful in the long term by becoming more sustainable. This indispensable book is based around twenty top tips for transforming your business and is interspersed with a range of individual profiles and case studies of organizations successfully embracing sustainability. With guidance on defining your organizational purpose, engaging stakeholders and creating the right culture, The Sustainable Business Handbook outlines how to shift Corporate Responsibility from being a bolt-on to business operations to being a source of innovation and new business, as well as societal good.

The Effective Change Manager's Handbook - Essential Guidance to the Change Management Body of Knowledge (Paperback):... The Effective Change Manager's Handbook - Essential Guidance to the Change Management Body of Knowledge (Paperback)
Richard Smith, David King, Ranjit Sidhu, Dan Skelsey, Apmg
R1,555 R1,445 Discovery Miles 14 450 Save R110 (7%) Ships in 11 - 16 working days

The Effective Change Manager's Handbook helps practitioners, employers and academics define and practise change management successfully and develop change management maturity within their organization. A single-volume learning resource covering the range of knowledge required, it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. Endorsed by the Change Management Institute and the official guide to the CMI Body of Knowledge, The Effective Change Manager's Handbook covers the whole process from planning to implementation, offering practical tools, techniques and models to effectively support any change initiative. The editors of The Effective Change Manager's Handbook - Richard Smith, David King, Ranjit Sidhu and Dan Skelsey - are all experienced international consultants and trainers in change management. All four editors worked on behalf of the Change Management Institute to co-author the first global change management body of knowledge, The Effective Change Manager, and are members of the APMG International examination panel for change management.

How to Be Good at Performance Appraisals - Simple, Effective, Done Right (Hardcover): Dick Grote How to Be Good at Performance Appraisals - Simple, Effective, Done Right (Hardcover)
Dick Grote
R670 R599 Discovery Miles 5 990 Save R71 (11%) Ships in 18 - 22 working days

Do you supervise people? If so, this book is for you. One of a manager's toughest--and most important--responsibilities is to evaluate an employee's performance, providing honest feedback and clarifying what they've done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process--no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don't bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: * How do I set goals effectively? How many goals should someone set? * How do I evaluate a person's behaviors? Which counts more, behaviors or results? * How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? * How do I tell someone she's not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It's the one book you need to excel at this daunting yet critical task.

The Experience Economy, Updated Edition (Paperback, Updated ed): B.Joseph Pine, James H. Gilmore The Experience Economy, Updated Edition (Paperback, Updated ed)
B.Joseph Pine, James H. Gilmore
R637 R576 Discovery Miles 5 760 Save R61 (10%) Ships in 18 - 22 working days

In 1999, Joseph Pine and James Gilmore offered this idea to readers as a new way to think about connecting with customers and securing their loyalty. As a result, their book "The Experience Economy" is now a classic, embraced by readers and companies worldwide and read in more than a dozen languages. And though the world has changed in many ways since then, the way to a customer's heart has not. In fact, the idea of staging experiences to leave a memorable and lucrative impression is now more relevant than ever. With an ongoing torrent of brands attacking consumers from all sides, how do you make yours stand out? Welcome to the new "Experience Economy". With this fully updated edition of this book, Pine and Gilmore make an even stronger case that experience is the missing link between a company and its potential audience. It offers new rich examples including the U.S. Army, Heineken Experience, Autostadt, Vinopolis, American Girl Place, and others to show fresh approaches to scripting and staging compelling experiences, while staying true to the very real economic conditions of the day.

The Robin Hood Rules for Smart Giving (Hardcover, New): Michael Weinstein, Ralph Bradburd The Robin Hood Rules for Smart Giving (Hardcover, New)
Michael Weinstein, Ralph Bradburd
R637 R576 Discovery Miles 5 760 Save R61 (10%) Ships in 18 - 22 working days

The Robin Hood Foundation is a charitable organization focused on alleviating problems caused by poverty in New York City. Michael M. Weinstein is the Foundation's senior vice president, and Ralph M. Bradburd was a long-time consultant. Together, they worked to develop a metric-based approach called relentless monetization, which made sure the money they took in and granted out was used effectively and resulted in long-term change. In this book, Weinstein and Bradburd describe their method, explaining how to measure, track, and present a project so as to realize its full potential. They share examples from the Foundation's own experience with relentless monetization, opening the books on the obscure dynamics of a large grant-giving organization. The authors also show other nonprofit organizations how to implement their approach within their own fundraising and grant-giving strategies, and they discuss the best way to guarantee success in a variety of philanthropic endeavors.Drawing on their vast knowledge, the authors devote specific chapters to the difference between beneficial and detrimental philanthropic practices and their outcomes and provide targeted advice for funding smart nonprofit programs.

Graceful Leadership in Early Childhood Education (Paperback): Ann McClain Terrell Graceful Leadership in Early Childhood Education (Paperback)
Ann McClain Terrell
R565 Discovery Miles 5 650 Ships in 18 - 22 working days

Graceful Leadership in Early Childhood Education is a book to turn to when there is a challenge that needs tackling, when you need a boost of inspiration, or when you just want to reflect on your own journey.

Human Resources for the Non-HR Manager (Paperback, 2nd edition): Carol T Kulik, Elissa L. Perry Human Resources for the Non-HR Manager (Paperback, 2nd edition)
Carol T Kulik, Elissa L. Perry
R1,224 Discovery Miles 12 240 Ships in 9 - 17 working days

Human Resources for the Non-HR Manager gives every manager, regardless of their functional role, access to cutting-edge research and evidence-based recommendations so they can approach their people management responsibilities with confidence. Day-to-day people management is increasingly the responsibility of front-line managers, not HR professionals. But managers are often poorly prepared for these responsibilities; they receive little training (and sometimes have little interest!) in HR. People management is never easy, and it is particularly challenging in COVID-19’s "next normal" workplace, where managers must engage diverse employees across a wide range of working arrangements. This book focuses on the special relationship that line managers have with their employees and describes managers’ responsibilities across the entire employee lifecycle – from front-end recruiting and hiring through to long-term retention. The content is grounded in rigorous academic research, but the book’s conversational tone conveys basic principles without technical jargon. Each chapter includes Manager’s Checkpoints to help readers apply the material to their own workplace, and Manager’s Knots that address gray areas inherent in people management. The book is designed for any reader currently working as a line manager, or aspiring to a managerial role, who wants to improve their people management skills.

When role-play comes alive - A Theory and Practice (Hardcover, 1st ed. 2018): Paul Heinrich When role-play comes alive - A Theory and Practice (Hardcover, 1st ed. 2018)
Paul Heinrich
R3,689 Discovery Miles 36 890 Ships in 10 - 15 working days

This book harnesses the theory and practice of dramatic arts for the applied use in communication education. It introduces readers to educational role-play and how to use it, arguing that complete immersion is crucial to successful learning. Educational role-play sprang into life in many places including the medical world in the 1960s. Now, fifty years later, the field has grown exponentially across the world. Heinrich discusses how through role play interactions become more authentic, discussion becomes more focused and people take risks, and grow. Early chapters in Part I focus on theory, show how and why role-play works, and introduce the key performative factors of aesthetic distance, defamiliarization, framing, and focus that produce its dynamism. Chapters in Part II discuss how these ideas inform every aspect of role-play practice, offer practical guidance on designing and running scenarios, how to be more confident and mindful as player or facilitator, and provide a wide array of techniques to handle challenging situations. Most of the examples are drawn from medical communication, but the insights and techniques are equally applicable to other fields such as business, law, policing, and the military. The book will be of interest to educators, workplace trainers and managers, facilitators, role-play actors, and scholars interested in role-play performance.

Toxic Ivory Towers - The Consequences of Work Stress on Underrepresented Minority Faculty (Paperback): Ruth Enid Zambrana Toxic Ivory Towers - The Consequences of Work Stress on Underrepresented Minority Faculty (Paperback)
Ruth Enid Zambrana
R945 Discovery Miles 9 450 Ships in 10 - 15 working days

Toxic Ivory Towers seeks to document the professional work experiences of underrepresented minority (URM) faculty in U.S. higher education, and simultaneously address the social and economic inequalities in their life course trajectory. Ruth Enid Zambrana finds that despite the changing demographics of the nation, the percentages of Black and Hispanic faculty have increased only slightly, while the percentages obtaining tenure and earning promotion to full professor have remained relatively stagnant. Toxic Ivory Towers is the first book to take a look at the institutional factors impacting the ability of URM faculty to be successful at their jobs, and to flourish in academia. The book captures not only how various dimensions of identity inequality are expressed in the academy and how these social statuses influence the health and well-being of URM faculty, but also how institutional policies and practices can be used to transform the culture of an institution to increase rates of retention and promotion so URM faculty can thrive.  

Becoming Transnational Youth Workers - Independent Mexican Teenage Migrants and Pathways of Survival and Social Mobility... Becoming Transnational Youth Workers - Independent Mexican Teenage Migrants and Pathways of Survival and Social Mobility (Hardcover)
Isabel Martinez
R3,093 Discovery Miles 30 930 Ships in 10 - 15 working days

Becoming Transnational Youth Workers contests mainstream notions of adolescence with its study of a previously under-documented cross-section of Mexican immigrant youth. Preceding the latest wave of Central American children and teenagers now fleeing violence in their homelands, Isabel Martinez examines a group of unaccompanied Mexican teenage minors who emigrated to New York City in the early 2000s. As one of the consequences of intractable poverty in their homeland, these emigrant youth exhibit levels of agency and competence not usually assigned to children and teenage minors, and disrupt mainstream notions of what practices are appropriate at their ages. Leaving school and family in Mexico and financially supporting not only themselves through their work in New York City, but also their families back home, these youths are independent teenage migrants who, upon migration, wish to assume or resume autonomy and agency rather than dependence. This book also explores community and family understandings about survival and social mobility in an era of extreme global economic inequality.

MKTG (Paperback, 13th edition): Carl McDaniel, Joe Hair, Charles Lamb MKTG (Paperback, 13th edition)
Carl McDaniel, Joe Hair, Charles Lamb
R1,286 R1,197 Discovery Miles 11 970 Save R89 (7%) Ships in 10 - 15 working days

MKTG from 4LTR Press connects students to the principles of marketing—bringing them to life through timely examples showing how they’re applied at the world’s top companies every day.

HBR Guide to Buying a Small Business - Think Big, Buy Small, Own Your Own Company (Hardcover): Richard S Ruback, Royce Yudkoff HBR Guide to Buying a Small Business - Think Big, Buy Small, Own Your Own Company (Hardcover)
Richard S Ruback, Royce Yudkoff
R1,000 R859 Discovery Miles 8 590 Save R141 (14%) Ships in 18 - 22 working days

Think big, buy small. Are you looking for an alternative to a career path at a big firm? Does founding your own start-up seem too risky? There is a radical third path open to you: You can buy a small business and run it as CEO. Purchasing a small company offers significant financial rewards—as well as personal and professional fulfillment. Leading a firm means you can be your own boss, put your executive skills to work, fashion a company environment that meets your own needs, and profit directly from your success. But finding the right business to buy and closing the deal isn't always easy. In the HBR Guide to Buying a Small Business, Harvard Business School professors Richard Ruback and Royce Yudkoff help you: Determine if this path is right for you Raise capital for your acquisition Find and evaluate the right prospects Avoid the pitfalls that could derail your search Understand why a "dull" business might be the best investment Negotiate a potential deal with the seller Avoid deals that fall through at the last minute

ICT Based Information Management in Indian Libraries - Festschrift (Hardcover): R.G. Prasher, R.K. Sharma ICT Based Information Management in Indian Libraries - Festschrift (Hardcover)
R.G. Prasher, R.K. Sharma
R361 Discovery Miles 3 610 Ships in 10 - 15 working days
Problem Solver - Maximizing Your Strengths to Make Better Decisions (Hardcover): Cheryl Strauss  Einhorn Problem Solver - Maximizing Your Strengths to Make Better Decisions (Hardcover)
Cheryl Strauss Einhorn
R887 R766 Discovery Miles 7 660 Save R121 (14%) Ships in 18 - 22 working days

Our decisions are expressions of who we are and how we move through the world. Rarely, though, do we examine our decisions or even look inward to consider the psychology of our decision-making. Instead, we often make decisions based on what we call instinct (which relies on cognitive bias), false assumptions, mis-remembering, and mental mistakes. Truthfully, we don't see the world as it is; we see it as we are. We can develop self-knowledge about our decision-making styles. We can wake ourselves up to how biases cloud our judgment and impede good decision-making—and we can counter bias. From there, we can transform our decision-making habits to make better big decisions alone and together. Problem Solver provides you with tools to identify: • The five basic decision-making approaches, or "Problem Solver Profiles" (PSPs): Adventurer, Detective, Listener, Thinker, and Visionary • Your dominant—and secondary—PSPs • Tools to assess other peoples' PSPs • Each PSP's decision-making strengths, blind spots, and biases • How your PSP impacts your outlook on life and your risk appetite • How to use your PSP to maximize your decision strengths Replete with real-life examples and replicable strategies to apply new decision-making skills for your immediate benefit, Problem Solver will do more than help you look out into a future; it will equip you to move forward, with confidence, into your future.

Brand Strategy in Three Steps - A Purpose-Driven Approach to Branding (Paperback): Jay Mandel Brand Strategy in Three Steps - A Purpose-Driven Approach to Branding (Paperback)
Jay Mandel
R790 Discovery Miles 7 900 Ships in 18 - 22 working days

Learn how to create an authentic and consistent brand strategy by focusing on the values of your company. This book breaks this process into three steps focused on brand identity, setting intentions and implementing the resulting strategy. To consistently appeal to consumers, a brand needs to implement a strong strategy that delivers a memorable experience. There are two other essential stages of this process, and the companies who skip over these risk seeming out of touch and inauthentic. In Brand Strategy in Three Steps, branding coach Jay Mandel takes readers through an innovative and efficient three-step approach to brand strategy centered on identity, intention and implementation. Brand Strategy in Three Steps highlights the importance of communicating value to consumers through meaningful interactions. Jay Mandel walks readers through the best branding strategies for new companies and established ones looking to revamp their approach, providing thoughtful exercises to help readers map a living brand document. The book helps readers through the three essential steps of brand strategy: identifying their core values as a company, determining how this relates to the product or service and tying these together when rolling out the strategy. Readers will gain the practical insight necessary to launch a successful, purposeful brand strategy and go-to-market plan.

International Business in Times of Crisis (Hardcover): Rob van Tulder, Alain Verbeke, Lucia Piscitello, Jonas Puck International Business in Times of Crisis (Hardcover)
Rob van Tulder, Alain Verbeke, Lucia Piscitello, Jonas Puck
R3,574 Discovery Miles 35 740 Ships in 10 - 15 working days
The Change Makers - 25 leaders in their own words (Paperback): Shaun Carney The Change Makers - 25 leaders in their own words (Paperback)
Shaun Carney
R767 R722 Discovery Miles 7 220 Save R45 (6%) Ships in 10 - 15 working days

Good leadership. Why is it so elusive? Are there successful traits that can be transferred from one field to another, or is it a constant application of imagination to the changing challenges? How do you take others with you? Now more than ever we need leaders who can be strong yet humble, bold and assertive when it counts but have the capacity to listen and learn, who can motivate and influence, and who can get the best out of those around them. Twenty-five outstanding Australian leaders from diverse worlds such as science, the police force, a netball team, a spy agency, emergency medicine, business, politics and unionism share their insights and lessons on the essence of inspiring leadership.

Strategic Leadership - How to Think and Plan Strategically and Provide Direction (Hardcover): John Adair Strategic Leadership - How to Think and Plan Strategically and Provide Direction (Hardcover)
John Adair 1
R903 R772 Discovery Miles 7 720 Save R131 (15%) Ships in 18 - 22 working days

A strategic leader is essentially the leader of any organization and someone who has to steer the company in times of change, whilst motivating and inspiring their team. Strategic Leadership from the renowned leadership expert John Adair encourages leaders to focus on tomorrow rather than yesterday. It explores the nature and origin of strategic leadership, transferable skills and the art of inspiring others. It then describes the role itself and broad functions of that role such as building and maintaining a team, achieving a common task and motivating and developing the individual. It moves on to assess the skills you need to be effective, and the seven generic functions that make up the role of strategic leader which include providing direction, strategic thinking and planning, building partnerships and developing tomorrow's leaders. Full of checklists, summaries and historical examples, Strategic Leadership will encourage you to ask the right questions whilst defining the role and skills of a strategic leader.

Milking in the Shadows - Migrants and Mobility in America’s Dairyland (Paperback): Julie C. Keller Milking in the Shadows - Migrants and Mobility in America’s Dairyland (Paperback)
Julie C. Keller
R770 Discovery Miles 7 700 Ships in 10 - 15 working days

Migrant workers live in a transnational world that spans the boundaries of nation-states. Yet for undocumented workers, this world is complicated by inflexible immigration policies and the ever-present threat of enforcement. Workers labeled as “illegals” wrestle with restrictive immigration policies, evading border patrol and local police as they risk their lives to achieve economic stability for their families. For this group of workers, whose lives in the U.S. are largely defined by their tenuous legal status, the sacrifices they make to get ahead entail long periods of waiting, extended separation from family, and above all, tremendous uncertainty around a freedom that many of us take for granted—everyday mobility. In Milking in the Shadows, Julie Keller takes an in-depth look at a population of undocumented migrants working in the American dairy industry to understand the components of this labor system. This book offers a framework for understanding the disjuncture between the labor desired by employers and life as an undocumented worker in America today.

Reverse Mentoring - Removing Barriers and Building Belonging in the Workplace (Paperback): Patrice Gordon Reverse Mentoring - Removing Barriers and Building Belonging in the Workplace (Paperback)
Patrice Gordon
R316 R288 Discovery Miles 2 880 Save R28 (9%) Ships in 9 - 17 working days
HBR's 10 Must Reads on Building a Great Culture (with bonus article "How to Build a Culture of Originality" by Adam Grant)... HBR's 10 Must Reads on Building a Great Culture (with bonus article "How to Build a Culture of Originality" by Adam Grant) (Hardcover)
Jon R Katzenbach, Adam Grant, Boris Groysberg, Erin Meyer
R1,103 R874 Discovery Miles 8 740 Save R229 (21%) Ships in 10 - 15 working days

You can change your company's culture. Organizational culture often feels like something that has a life of its own. But leaders are the stewards of a company's culture and have the power to shape and even change it. If you read nothing else on building a better organizational culture, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you identify where your culture can be improved, communicate change, and anticipate and address implementation challenges. This book will inspire you to: See what your company culture is currently like--and what it could be Explore your company's emotional culture Gather input on what needs to be fixed or initiated Improve collaboration Foster a culture of trust Articulate the new culture's mission, values, and expectations Deal with resistance and roadblocks This collection of articles includes "The Leader's Guide to Corporate Culture," by Boris Groysberg, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng; "Manage Your Emotional Culture," by Sigal Barsade and Olivia A. O'Neill; "The Neuroscience of Trust," by Paul J. Zak; "Creating a Purpose-Driven Organization," by Robert E. Quinn and Anjan V. Thakor; "Creating the Best Workplace on Earth," by Rob Goffee and Gareth Jones; "Cultural Change That Sticks," by Jon R. Katzenbach, Ilona Steffen, and Caroline Kronley; "How to Build a Culture of Originality," by Adam Grant; "When Culture Doesn't Translate," by Erin Meyer; "Culture Is Not the Culprit," by Jay W. Lorsch and Emily Gandhi; "Conquering a Culture of Indecision," by Ram Charan; and "Radical Change, the Quiet Way," by Debra E. Meyerson.

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