Some rather remarkable changes took place in North American business schools between 1945 and 1970, altering the character of these institutions, the possibilities for their future, and the terms of discourse about them. This period represents a minor revolution, during which business school are reported to have become more academic, more analytic, and more quantitative. The Roots, Rituals, and Rhetorics of Change considers these changes and explores their roots. It traces the origins of this quiet revolution and shows how it shaped discussions about management education, leading to a shift in that weakened the place of business cases and experiential knowledge and strengthened support for a concept of professionalism that applied to management. The text considers how the rhetoric of change was organized around three core questions: Should business schools concern themselves primarily with experiential knowledge or with academic knowledge? What vision of managers and management should be reflected by business schools? How should managerial education connect its teaching to some version of reality?

Framing sound marketing principles within the context of customer service, Weingand demonstrates how current marketing ideas and strategies can contribute to effective library and information center management. This new edition of Weingand's practical handbook gives a broad overview of the entire marketing/planning system-from a working definition of marketing, creating a marketing team, and developing a mission to conducting a marketing audit, setting goals, creating an action plan, designing and pricing the product, connecting to customers, promoting services, and evaluating the end result. In each of these areas, Weingand has updated the information, added new scenarios and figures, even restructured some of the concepts. Special attention is given to the relationship between the library's mission and vision, and a more thorough discussion of budgetary considerations is offered. A new chapter that focuses on the future and the library's role in the next millennium concludes the work. This basic g

Accessible and engaging, this textbook introduces students to the field of personnel psychology, also known as industrial psychology. Based on their years of teaching in this area, Luong, Sprung, and Zickar survey core topics in the field, including job analysis, recruitment, selection, assessment, and performance evaluation. Throughout, they emphasize a psychological – rather than management – approach, explaining the key psychological principles that underpin human resources practices. Supported by plentiful examples, review questions, and discussion questions, this comprehensive overview shows how personnel psychologists endeavor toward a better workplace. Written in a clear and captivating style, this book introduces students to the most recent and pertinent scientific research in personnel psychology, and inspires future study in industrial-organizational psychology and related fields.

Get the most out of your grantmaking Authors Paul Connolly (Vice President, Conservation Company) and Carol Lukas (President, Fieldstone Alliance) synthesize the most recent capacity-building practice and research into a collection of strategies, steps, and examples that funders can use to get started on or improve their funding to strengthen nonprofits. Who this book is for: Funders new to capacity building, looking for step-by-step guidance Funders with years of capacity building experience, looking for new approaches and examples of other funders' approaches A range of grantmakers, including venture philanthropists, community foundations, family foundations, corporate foundations, and government funders Funders wishing to expand their work to address community needs locally, nationally, or outside the U.S. Consultants, trainers, management support organizations, and other capacity builders Benefits you'll get: Learn compelling reasons for investing in capacity building Understand the basic types of capacity building activities Find out what other foundations are doing Get a range of costs for various types of support Clarify your roles and responsibilities in using power and resources, developing expectations, and coordinating with others Follow a 4-step process to develop, implement, and evaluate a grantmaking plan for capacity building Choose among 7 widely-used strategies for building the capacity of nonprofits Discover how to coordinate the roles of funder, nonprofit organization, and capacity builder This hands-on guide also includes dozens of examples, worksheets, and contact information for organization assessment tools, capacity building providers, and publishers. Get Strengthening Nonprofit Performance and build the capacity of nonprofits and ultimately, the communities they serve.

Get the most out of your grantmaking Authors Paul Connolly (Vice President, Conservation Company) and Carol Lukas (President, Fieldstone Alliance) synthesize the most recent capacity-building practice and research into a collection of strategies, steps, and examples that funders can use to get started on or improve their funding to strengthen nonprofits. Who this book is for: Funders new to capacity building, looking for step-by-step guidance Funders with years of capacity building experience, looking for new approaches and examples of other funders' approaches A range of grantmakers, including venture philanthropists, community foundations, family foundations, corporate foundations, and government funders Funders wishing to expand their work to address community needs locally, nationally, or outside the U.S. Consultants, trainers, management support organizations, and other capacity builders Benefits you'll get: Learn compelling reasons for investing in capacity building Understand the basic types of capacity building activities Find out what other foundations are doing Get a range of costs for various types of support Clarify your roles and responsibilities in using power and resources, developing expectations, and coordinating with others Follow a 4-step process to develop, implement, and evaluate a grantmaking plan for capacity building Choose among 7 widely-used strategies for building the capacity of nonprofits Discover how to coordinate the roles of funder, nonprofit organization, and capacity builder This hands-on guide also includes dozens of examples, worksheets, and contact information for organization assessment tools, capacity building providers, and publishers. Get Strengthening Nonprofit Performance and build the capacity of nonprofits and ultimately, the communities they serve.

It’s common for libraries to use visiting, interim, temporary, and acting roles to solve a variety of personnel vacancies. And with the current, widespread retirements and turnover at the most senior levels of library leadership, more and more libraries are being led by interim leaders.   Interim Leadership in Libraries: Building Relationships, Making Decisions, and Moving On draws on evidence-based research, professional expertise, and personal experience to address the practical implications that arise from the decision to appoint interim leaders. Authors from a variety of institutions who have served in many different interim roles explore this unique type of leadership in five thorough sections: Building Relationships for Interim Leaders Leading with Confidence Making Long-Term Decisions as an Interim Leader Leading Through Contraction: When No One Can Be Hired Moving On: When the Dust Settles  Chapters cover topics including serving as a non-librarian interim, leading through a hiring freeze, strategic planning and reorganization as interim, and developing future library leaders. Individuals asked to step into interim or acting leadership roles face personal and professional challenges. This book will help leaders, and those who work with them, learn from the successes and failures of others who came before them in order to have a lasting impact on their organization.

Ours is a culture defined by marketing and acquiring. Virtually every activity in our lives is experienced through purchases, from layettes to caskets. The landscape is studded with logos, brand names, and billboards. Branded and On Display examines the work of artists who explore specific strategies of branding and presentation in their response to this pervasively commoditized environment. Representing a range of media - sculpture, video, installation, sound, painting, and photography - the work is compelling and provocative, nudging us to "re-view" our culture with an appraising eye. There is an exhilarating range of concerns and media represented by artists Ai Weiwei, Conrad Bakker, Amy Barkow, Ashley Bickerton, Michael Blum, Louis Cameron, Diller + Scofidio, Terence Gower, Laurie Hogin, Pierre Huyghe, Clay Ketter, Ryan McGinness, Donna Nield, Haim Steinbach, Tempi & Wolf, Yuken Teruya, Hank Willis Thomas, Brian Ulrich, Siebren Versteeg, and Zhao Bandi. Daniel Thomas Cook is a sociologist of advertising and communication at the University of Illinois at Urbana-Champaign. Nine stories by Dung Kai-cheung, an author and teacher of creative writing in Hong Kong, were translated by Winnie Won Yin Wong. Other contributors include Ginger Gregg Duggan, Judith Hoos Fox, Cele C. Otnes, and Linda M. Scott.

Let's face it, the collaboration process can be a pain in the neck. The Nimble Collaboration: Fine-Tuning Your Collaboration for Lasting Success, shows collaborations how to become leaner, more responsive, more flexible, and ultimately, more productive. In their bestselling book, Collaboration Handbook: Creating, Sustaining, and Enjoying the Journey, Michael Winer and Karen Ray describe how to form a successful collaboration. In The Nimble Collaboration, Ray guides existing partnerships into the next stage: becoming more effective. Part I presents the ""three Rs"" of nimble collaboration: results that are clearly defined, relationships that are deft, and a structure that is resilient. Readers will learn how to determine, describe, and evaluate the specific results everyone wants to achieve—and keep them at the heart of each step they take. The book shows readers how to build trust, reinforce roles, and avoid turf issues and hidden agendas. Part II walks through real-life applications in two typical collaborations: service integration collaborations, and complex problem-solving collaborations. Detailed case studies demonstrate nimbleness in action and give collaborations concrete problem-solving ideas. Throughout the book are samples, examples, and how-tos based on the author's many years of experience consulting with real people in real collaborations across the United States. A special section explains how to write the various documents that bind partners together on paper, including a memo of agreement and a formal governance agreement. Collaborations that involve government agencies, nongovernmental organizations, community-building groups, nonprofits, law enforcement, education, health, housing, arts, social services, business, foundation—you name it—will find hands-on help for making their collaboration satisfying and productive.

Let's face it, the collaboration process can be a pain in the neck. The Nimble Collaboration: Fine-Tuning Your Collaboration for Lasting Success, shows collaborations how to become leaner, more responsive, more flexible, and ultimately, more productive. In their bestselling book, Collaboration Handbook: Creating, Sustaining, and Enjoying the Journey, Michael Winer and Karen Ray describe how to form a successful collaboration. In The Nimble Collaboration, Ray guides existing partnerships into the next stage: becoming more effective. Part I presents the ""three Rs"" of nimble collaboration: results that are clearly defined, relationships that are deft, and a structure that is resilient. Readers will learn how to determine, describe, and evaluate the specific results everyone wants to achieve—and keep them at the heart of each step they take. The book shows readers how to build trust, reinforce roles, and avoid turf issues and hidden agendas. Part II walks through real-life applications in two typical collaborations: service integration collaborations, and complex problem-solving collaborations. Detailed case studies demonstrate nimbleness in action and give collaborations concrete problem-solving ideas. Throughout the book are samples, examples, and how-tos based on the author's many years of experience consulting with real people in real collaborations across the United States. A special section explains how to write the various documents that bind partners together on paper, including a memo of agreement and a formal governance agreement. Collaborations that involve government agencies, nongovernmental organizations, community-building groups, nonprofits, law enforcement, education, health, housing, arts, social services, business, foundation—you name it—will find hands-on help for making their collaboration satisfying and productive.

Forget what you know about the world of work You crave feedback. Your organization's culture is the key to its success. Strategic planning is essential. Your competencies should be measured and your weaknesses shored up. Leadership is a thing. These may sound like basic truths of our work lives today. But actually, they're lies. As strengths guru and bestselling author Marcus Buckingham and Cisco Leadership and Team Intelligence head Ashley Goodall show in this provocative, inspiring book, there are some big lies--distortions, faulty assumptions, wrong thinking--that we encounter every time we show up for work. Nine lies, to be exact. They cause dysfunction and frustration, ultimately resulting in workplaces that are a pale shadow of what they could be. But there are those who can get past the lies and discover what's real. These freethinking leaders recognize the power and beauty of our individual uniqueness. They know that emergent patterns are more valuable than received wisdom and that evidence is more powerful than dogma. With engaging stories and incisive analysis, the authors reveal the essential truths that such freethinking leaders will recognize immediately: that it is the strength and cohesiveness of your team, not your company's culture, that matter most; that we should focus less on top-down planning and more on giving our people reliable, real-time intelligence; that rather than trying to align people's goals we should strive to align people's sense of purpose and meaning; that people don't want constant feedback, they want helpful attention. This is the real world of work, as it is and as it should be. Nine Lies About Work reveals the few core truths that will help you show just how good you are to those who truly rely on you.

For professionals who feel lost in a forest of marketing and for students who need ways to organize and access what they are learning quickly, this is the guide and sourcebook for you. Rogers lists and defines 1,012 marketing strategies and tactics succinctly by category, and provides a way to retrieve them by any of the different names they're known by. He explains several hundred proven marketing techniques, and defines essential and obscure marketing terms. As a reliable how-to for people preparing formal plans for projects in marketing, advertising, and public relations, Rogers' field tested material, his own and others', can be quickly understood and immediately applied. The result is a unique, necessary resource for marketers on the way up--and for those already there.

Rogers' approach is simple and linear. First, he describes a basic method for developing a marketing plan by detailing effective research techniques. He illustrates how to identify prime customers and prospects, as well as how to evaluate products, services and organizations, and then imparts the objective-setting process, including directions for establishing clear and measurable marketing goals. He defines specific tactics, offering a glossary of terms. Strategies are listed in separate chapters, categorized by their application to: market, product or service, name or brand, packaging, pricing, distribution or logistics, and other criteria. In addition, he discusses key promotion strategies that will increase the success of current marketing efforts. The book concludes with 19 appendices that present tabular detail and other valuable information.

Be the Captain of Your Change JourneyWhile every change is unique, there is a predictable pattern to change. By understanding that pattern you can build the skills to pilot your team through the waters of disruptive change. Change is inevitable. When unexpected or unwanted change disrupts well-established routines, personally and professionally, it’s natural to wonder, “Who rocked the boat?� Unfortunately, that is exactly the wrong question to ask! Discover from the change experts at FranklinCovey how successful leaders engage people in change and turn change into opportunity. FranklinCovey is the world leader in helping organizations achieve results that require collective behavior change. They have built a Change Model that demystifies the uncertainty of change and creates the opportunity to realize greater results, personal growth, and even innovation. A simple but profound business parable. Change: How to Turn Uncertainty Into Opportunity begins with a business parable that invites leaders to reflect on their own change journey and discover how their “crew� falls into a set of predicable patterns and reactions. Whatever the size or scope of the change you’re facing, by following the story’s Change Model you can confidently lead and chart a way forward knowing what will come next. Learn from “been there done that� change experts. In their book, authors Curtis Bateman, Marché Pleshette, Andy Cindrich, and Christi Phillips guide you and your organization through change, sharing their decades of experience with concrete examples. Inside find: Step-by-step instructions on how to engage teams throughout the change process How the Change Model makes change actionable and predictable How to minimize the disruption of change Where most change initiatives fail and how to adapt If you have read change management books like Who Moved My Cheese, Switch, Our Iceberg is Melting, or Managing Transitions, you will love this book.

From a dream team of business leadership experts—including INSEAD professors and mega-bestselling author Ram Charan—this Power Pack helps transform any business in our unprecedented times of change  Advanced technologies, upstart entrants, demographic shifts, new world orders, and a global pandemic have put many businesses out of business. CEOs and managers can spin their wheels trying to figure out what works and what doesn’t—or they can take the “phoenix� approach.     Based on reams of research into effective leadership during times of disruption and crisis, The Phoenix Encounter Method provides a radical new leadership strategic thinking approach to transform business as we know it. Then, the companion to this breakthrough work, The Phoenix Encounter Method: Implementation Guide walks readers through the process steps of executing this leadership method throughout their organization in a practical, hands-on way.  This power pack makes both books available to corporate leaders, academics, consultants and executive trainers at a discounted price.  The main book asks business leaders to imagine burning their business to the ground, throwing themselves into a “firestorm of change,� and turning upheaval into advantage. The implementation guide then walks readers through the process of executing the action steps this leadership method needs throughout their organization in a practical, hands-on way. With both books, readers will learn that they can then rise, phoenix-like, from the ashes—stronger than ever.

Pay-to-Play Politics examines money and politics from different angles to understand a central paradox of American democracy: why, when the public and politicians decry money as the worst aspect of American politics, are there so few signs of change? Everyone from Hillary Clinton to Bernie Sanders to Ted Cruz complains about the corrupting role of money and politics, but money is the lifeblood of their political survival. The public, too, deplores big money politics, despite regularly reelecting the richest candidates for office. The purpose of this book is to reconcile how—against many people's wishes—the connection between money and politics has come to define American democracy. Examining the issue from the perspective of the public, the courts, big business, Congress, and the presidency, Heath Brown argues that money can often be harmful to the political process, but not always in ways we expect or in ways we can directly observe. More money does not necessarily guarantee electoral, legislative, or executive victories, but money does greatly change political access, opportunity, and trust. Without a nuanced understanding of the nature of the problem, future reforms will be misguided and fruitless. Pay-to-Play Politics concludes by making concrete recommendations for reform, including feasible ways to reach bipartisan consensus.

Examines the talent management problem through a radical new lens.

Drawing from state-of-the-art supply chain management and numerous company examples, he presents four new principles for ensuring that your organization has the skills it needs - when it needs them.

It Really Is Just Good Business is essential reading for all solopreneurs, freelancers, as well as micro and small business owners who want to build and sustain a profitable business. Why? Quite simply, the rules of business have changed. Greed has been the defining god of the business world for far too long: Allegiance to the creed of money alone will ultimately result in failure. Organisations that believe that people and the planet are equally as important as profit will now, paradoxically, be the most profitable and sustainable for the longer term. It Really Is Just Good Business is a blueprint for anyone who wants their business to thrive, but who also wants to make a meaningful contribution to society. The author has 50 years’ experience working with small businesses at a grassroots level. Jill Poet is quick to point out that she is not an academic or a sustainability consultant, and that it is her wealth of experience, rather than academic theory, that informs this book. It is also her passion for those solopreneurs, freelancers, and micro and small business owners, combined with her hands-on business background, that ensures /It Really Is Just Good Business/ is delivered in a pragmatic, common-sense, conversational style. It provides a thought-provoking yet realistic and easy-to-understand approach to a better way of operating with practical examples, business wisdom, and case studies. Jill doesn’t pull any punches. This book is peppered with examples of what can happen if you are inauthentic, including a few sections that might court controversy. Read this book to ensure you build a fantastic business that feeds your soul - as well as your bank account.

The second edition of this best-selling guide provides an updated easy-to-follow game plan with strategies for procurement and supply management professionals to improve supplier relationships, secure measurable cost reductions, build a more resilient supply chain, integrate social responsibility into procurement activities, achieve operational effectiveness and efficiency, and positively impact margins and competitiveness for their organizations. Content new in this edition includes sustainable procurement, supplier diversity and inclusion, supply chain resilience, eSourcing, and more.

You'll get there faster if you just slow down Master Your Mind offers a bit of perspective and a lot of insight for anyone seeking long-term success. Success in business is spelled M-O-R-E: better results, faster growth, more revenue, greater efficiency. Do more. Make more. Achieve more. And do it now. Eventually, ambition turns to stress, then to frenzy, then to emptiness as once-ambitious workers endlessly trudge the hamster wheel chasing the next promotion. While top-level performance is the holy grail of business at all levels, there is another, much better way to achieve it: slow down. Yes, you read that right—S-L-O-W. This is your permission to jump off of the hamster wheel. Slowing down is not a luxury, it is a necessity. A frenetic brain simply doesn’t perform at optimal levels. By maintaining a snail's pace, you actually achieve better results—at rocket speed—because you're firing on all cylinders. You'll think of new things, approach old problems from new perspectives, and breathe a breath of fresh air into everything you do. This book shows you how to achieve this state of steady, sustainable fire, and how to get further by crawling than you ever did while attempting to fly. Learn how slowing down can lead to better, faster results Achieve optimal performance thought patterns Enhance your creativity and effectiveness Build energy, revenue, and good health in a self-sustaining way You know you're capable of more, but the stress is eating away at your body, your brain, and your soul. Relax, take a deep breath, and buckle down. Clear your mind, and then put it to work. Stop juggling and start doing. Master Your Mind shows you how to supercharge your trajectory by taking it S-L-O-W.

Sway turns marketing professionals into powerhouses by showing them how to build a framework to be more effective and gain influence with a combination of strategy and tactics, the G.R.I.T. Marketing Method. This method is unique as it looks at marketing from the go-to-market strategy perspective, illustrating how marketing professionals can influence this strategy based on overall corporate goals. Readers will learn how to align the go-to-market strategy, customer journey, and marketing strategy. And from there, they will learn how to build a Map of Influence that identifies their touchpoints of influence across these. This book will help marketing professionals reach greater influence and success; deploy more effective, impactful programs for the marketing organization; and develop smarter campaigns that significantly increase profitability for the company. Sway provides a platform to empower marketing professionals to have more influence, be more effective, add value, and show their impact.

You've been asked to manage a key project--or perhaps you've volunteered for an assignment that could advance your career. So how do you make sure the project succeeds? Managing Projects walks you quickly through the basics, including: - Drawing up a realistic schedule and project plan- Monitoring key tasks and benchmarks- Communicating with stakeholders- Bringing the project to a close About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

Wherever they are in their career, this guide will give professionals a comprehensive understanding of the basic building blocks of effective leadership and management. For all professionals, knowledge of the key elements of high-quality leadership is vital, whether they are existing managers, taking on additional managerial responsibilities, or looking ahead to their career goals. This base of knowledge stretches from the individual - leading yourself - to the group, leading teams and even entire organizations. In tackling all these key aspects, the book equips individuals to progress in any area of leadership and management, from team-building to strategic planning. It also addresses the unique challenges of remote leadership that have arisen as a result of the COVID-19 pandemic. It is an essential guide for anyone looking to thrive in a new era of modern leadership.

At last A comprehensive guide to the art, craft, and business of consulting with nonprofits and community groups . . . Nonprofit consulting requires specialized skills and knowledge of how the sector works. This guide gives you the resources and tools to help you provide quality assistance throughout your career: experienced consultants will find it an invaluable reference; new consultants will get oriented to the sector and find step-by-step guidance through the entire process; technical specialists will gain insights into the larger processes that shape nonprofit organizations; for-profit consultants and business sector volunteers will discover how to shift their expertise to match the unique culture of nonprofit and community work; students in public administration, organization development, and nonprofit management will find it a useful guide for fieldwork, service projects, or future career search. With this illustrated guide you get: an overview of the nonprofit sector and unique elements of consulting with nonprofits; the six-stage process of consulting with concrete steps and challenges in each stage; the art of consulting, including roles, dynamics, and ethics; lessons from the field--stories from thirty skilled consultants offering sage advice on common challenges from setting up contracts to cross-cultural consulting to choosing a consulting role that matches the client's needs; when team consulting makes sense; key differences between internal and external consulting; how to run your business; marketing your services; setting fees, estimating costs, and billing; managing your career growth; working with funders; nine worksheets, sample proposals, professional standards, annotated bibliography; and much more

Can we solve big public problems anymore? Yes, we can. This provocative and inspiring book points the way.

The huge challenges we face are daunting indeed: climate change, crumbling infrastructure, declining public education and social services. At the same time, we've come to accept the sad notion that government can't do new things or solve tough problems—it's too big, too slow, and mired in bureaucracy.

Not so, says former public official, now Harvard Business School professor, Mitchell Weiss. The truth is, entrepreneurial spirit and savvy in government are growing, transforming the public sector's response to big problems at all levels. The key, Weiss argues, is a shift from a mindset of Probability Government—overly focused on safe solutions and mimicking so-called best practices—to Possibility Government. This means public leadership and management that's willing to boldly imagine new possibilities and to experiment.

Weiss shares the three basic tenets of this new way of governing:

• Government that can imagine: Seeing problems as opportunities and involving citizens in designing solutions
• Government that can try new things: Testing and experimentation as a regular part of solving public problems
• Government that can scale: Harnessing platform techniques for innovation and growth
• The lessons unfold in the timely episodes Weiss has seen and studied: the US Special Operations Command prototyping of a hoverboard for chasing pirates; a heroin hackathon in opioid-ravaged Cincinnati; a series of experiments in Singapore to rein in Covid-19; among many others.

Combining a comprehensive study of employment practices with academic research on human behavior, author Dominick uncovers what really prevents harassment in the workplace (and what does not) and authoritatively lays out how it must be addressed by leaders and HR professionals serious about stopping it. A multifaceted and proactive approach is presented that: examines leadership behavior critical to promoting a culture of respect and establishing appropriate policies and behavior expectations; supports a culture of respect with effective training, funding, reinforcement, modeling, investigative resources, and corrective and post-incident actions.