Systems Concepts in Action: A Practitioner's Toolkit explores the application of systems ideas to investigate, evaluate, and intervene in complex and messy situations. The text serves as a field guide, with each chapter representing a method for describing and analyzing; learning about; or changing and managing a challenge or set of problems. The book is the first to cover in detail such a wide range of methods from so many different parts of the systems field. The book's Introduction gives an overview of systems thinking, its origins, and its major subfields. In addition, the introductory text to each of the book's three parts provides background information on the selected methods. Systems Concepts in Action may serve as a workbook, offering a selection of tools that readers can use immediately. The approaches presented can also be investigated more profoundly, using the recommended readings provided. While these methods are not intended to serve as "recipes," they do serve as a menu of options from which to choose. Readers are invited to combine these instruments in a creative manner in order to assemble a mix that is appropriate for their own strategic needs.

Productivity Meets Purpose—Discover a Powerful 9-Step Method to Start Finishing the Work That Matters Most How much of your time and attention lately has been focused on things that truly matter to you? Most people's honest answer is: not enough. Everyone is buried by busywork, responsibility, distraction, and fatigue. The joy-producing, difference-making ideas are waiting for when the time is right, when the current project is over, when they have a little more money, when the kids are grown, or when they get a more understanding boss. They are waiting for someday. The trouble is someday never comes on its own. Start Finishing presents a 9-step method for converting an idea into a project by addressing the challenges you'll face and getting the project on a reality-based schedule. The book will teach you how to: • Practice the five keys that lead to self-mastery • Build your success pack of supporters, guides, peers, and beneficiaries • Keep working through the thrashing that comes with any project that matters to you • Chunk, link, and sequence your ideas down to doable parts • Use the Five Project Rule to prioritize your daily schedule and be at peace with the work you choose not to do • Fly through drag points—how to deal with head trash, no-win scenarios, and other people’s priorities • Heatmap your schedule so you do the right work at the right time • Overcome cascades, logjams, and tarpits—the three ways projects routinely get stuck • Finish strong—celebrate, review, and ride the momentum to your next goal You are not incapable, wired to struggle, or fated to be unable to get your act together. With a few key steps, you can change the way you show up, how you plan, and how you respond when things get tough. You can Start Finishing the work that matters most to you. *Includes original contributions from Seth Godin, Susan Piver, Jonathan Fields, James Clear, and many other teachers.

An argument for simplicity from the bestselling authors of Profit from the Core Is radical reinvention the key to winning in today's fast-paced world? Not judging by the results of some of the world's best-performing companies. In Repeatability, Chris Zook and James Allen--leaders of Bain & Company's influential Strategy practice--warn that complexity is a silent killer of profitable growth. Successful companies endure by maintaining simplicity at their core. They don't stray from, or regularly discard, their business model in pursuit of radical renovation. Instead, they build a "repeatable business model" that produces continuous improvement and allows them to rapidly adapt to change without succumbing to complexity. Based on a multiyear study of more than two hundred companies, the book stresses the value of repeatability in business, showing how the "big idea" today is really made up of a series of successful smaller ideas driven by a simple and repeatable business model. Zook and Allen show how some of the world's best-known firms combine a core differentiation model with speed, adaptability, and simplicity to land them at the top for long periods of time. These firms include: Apple, Danaher, DaVita, IKEA, Nike, Olam, Tetra Pak, Vanguard, and others. CEOs, senior executives, managers, and investors all need to read this book. It's the new blueprint for reaching the top--and staying there.

Some rather remarkable changes took place in North American business schools between 1945 and 1970, altering the character of these institutions, the possibilities for their future, and the terms of discourse about them. This period represents a minor revolution, during which business school are reported to have become more academic, more analytic, and more quantitative. The Roots, Rituals, and Rhetorics of Change considers these changes and explores their roots. It traces the origins of this quiet revolution and shows how it shaped discussions about management education, leading to a shift in that weakened the place of business cases and experiential knowledge and strengthened support for a concept of professionalism that applied to management. The text considers how the rhetoric of change was organized around three core questions: Should business schools concern themselves primarily with experiential knowledge or with academic knowledge? What vision of managers and management should be reflected by business schools? How should managerial education connect its teaching to some version of reality?

Accessible and engaging, this textbook introduces students to the field of personnel psychology, also known as industrial psychology. Based on their years of teaching in this area, Luong, Sprung, and Zickar survey core topics in the field, including job analysis, recruitment, selection, assessment, and performance evaluation. Throughout, they emphasize a psychological – rather than management – approach, explaining the key psychological principles that underpin human resources practices. Supported by plentiful examples, review questions, and discussion questions, this comprehensive overview shows how personnel psychologists endeavor toward a better workplace. Written in a clear and captivating style, this book introduces students to the most recent and pertinent scientific research in personnel psychology, and inspires future study in industrial-organizational psychology and related fields.

Framing sound marketing principles within the context of customer service, Weingand demonstrates how current marketing ideas and strategies can contribute to effective library and information center management. This new edition of Weingand's practical handbook gives a broad overview of the entire marketing/planning system-from a working definition of marketing, creating a marketing team, and developing a mission to conducting a marketing audit, setting goals, creating an action plan, designing and pricing the product, connecting to customers, promoting services, and evaluating the end result. In each of these areas, Weingand has updated the information, added new scenarios and figures, even restructured some of the concepts. Special attention is given to the relationship between the library's mission and vision, and a more thorough discussion of budgetary considerations is offered. A new chapter that focuses on the future and the library's role in the next millennium concludes the work. This basic g

Ours is a culture defined by marketing and acquiring. Virtually every activity in our lives is experienced through purchases, from layettes to caskets. The landscape is studded with logos, brand names, and billboards. Branded and On Display examines the work of artists who explore specific strategies of branding and presentation in their response to this pervasively commoditized environment. Representing a range of media - sculpture, video, installation, sound, painting, and photography - the work is compelling and provocative, nudging us to "re-view" our culture with an appraising eye. There is an exhilarating range of concerns and media represented by artists Ai Weiwei, Conrad Bakker, Amy Barkow, Ashley Bickerton, Michael Blum, Louis Cameron, Diller + Scofidio, Terence Gower, Laurie Hogin, Pierre Huyghe, Clay Ketter, Ryan McGinness, Donna Nield, Haim Steinbach, Tempi & Wolf, Yuken Teruya, Hank Willis Thomas, Brian Ulrich, Siebren Versteeg, and Zhao Bandi. Daniel Thomas Cook is a sociologist of advertising and communication at the University of Illinois at Urbana-Champaign. Nine stories by Dung Kai-cheung, an author and teacher of creative writing in Hong Kong, were translated by Winnie Won Yin Wong. Other contributors include Ginger Gregg Duggan, Judith Hoos Fox, Cele C. Otnes, and Linda M. Scott.

This unofficial compilation reviews the 100 best TED talks about innovation from great minds worldwide. With quirky graphics and memorable quotes, Great TED Talks: Innovation will challenge your thinking, open your mind to new perspectives, and ignite your passion for innovation. Learn how to unlock that elusive idea from masters like Bill Gates or Amazon’s Jeff Bezos. Be open to new ways of thinking and discover how Sir Richard Branson has been wowing his customers with innovative experiences since before it became a trend. Find inspiration in unusual places, and explore new ways to collaborate with your team. Authenticity is key to your business; find out how Sheryl Sandberg stepped out of her comfort zone to find her voice, and how you can do the same. There are thousands of TED talks to navigate—this book curates the most inspiring and provides a commentary on the top 100 ways to boost your inventiveness, find new avenues to explore, and overcome your fears to unleash your full potential.

When Business and Personal Values Collide "Defining moments" occur when managers face business decisions that trigger conflicts with their personal values. These moments test a person's commitment to those values and ultimately shape their character. But these are also the decisions that can make or break a career. Is there a thoughtful, yet pragmatic, way to make the right choice? Bestselling author Joseph Badaracco shows how to approach these dilemmas using three case examples that, when taken together, represent the escalating responsibilities and personal tests managers face as they advance in their careers. The first story presents a young manager whose choice will affect him only as an individual; the second, a department head whose decision will influence his organization; the third, a corporate executive whose actions will have much larger, societal ramifications. To guide the decision-making process, the book draws on the insights of four philosophers--Aristotle, Machiavelli, Nietzsche, and James--who offer distinctly practical, rather than theoretical, advice. Defining Moments is the ultimate manager's guide for resolving issues of conflicting responsibility in practical ways.

You've completed the merger agreement. Now, how do you make the merger work? Nonprofit Mergers Part II helps you create a comprehensive plan to achieve integration. It addresses large, strategic issues as well as small practical ones. Integration issues and how to handle them Section I: Going the Distance provides a broad view of integration, its challenges, and how to meet them. Topics include the basic tenets of organizational change; what success looks like in a well-implemented merger; the purpose and content of an integration plan; how to address people issues through leadership and planning; and the relationship between effective leadership, effective communication, and their combined contribution to integration success. How to create a useful integration plan Section II: Creating an Integration Plan takes you step-by-step through this essential process. You'll learn about integration of boards, cultures, management, staff and volunteers, programs, communications and marketing, and systems--one by one, in detail; the steps needed to create each section of the plan; common challenges, roadblocks, and crises that will arise, and how to respond when they do; and processes, procedures, and interventions likely to be most helpful and necessary. Software helps you create an organized plan Included with the book is a CD-ROM with a detailed integration plan template. Use it to keep your planning organized and on track. This useful guide also includes sample integration plans, worksheets, checklists, and tips and quotes from leaders of merged organizations. Nonprofit Mergers Part II is a must-read for anyone considering, embarking on, of just completing a merger

'Compelling.' Reni Eddo-Lodge A 'must-read book for 2022', as picked by Stylist More than one fifth of children want to become influencers and it's easy to understand why. What if you could escape economic uncertainty by winning the internet's attention? What if you could turn the adoration of your social media followers into a lucrative livelihood? But as Symeon Brown explores in this searing expose, the reality is much murkier. From IRL streamers in LA to Brazilian butt lifts, from sex workers on OnlyFans to fraudulent cryptocurrency schemes, these are the incredible stories that lurk behind the filtered selfies and gleaming smiles. Exposing the fraud, exploitation, bribery, and dishonesty at the core of the influencer model, Get Rich or Lie Trying asks if our digital rat race is costing us too much. Revealing a broken economy resembling a pyramid scheme, this incredible blend of reportage and analysis will captivate and horrify you in equal measure.

Move Beyond Trade-Off ThinkingWhen it comes to our hardest choices, it can seem as though making trade-offs is inevitable. But what about those crucial times when accepting the obvious trade-off just isn't good enough? What do we do when the choices in front of us don't get us what we need? In those cases, rather than choosing the least worst option, we can use the models in front of us to create a new and superior answer. This is integrative thinking.First introduced by world-renowned strategic thinker Roger Martin in The Opposable Mind, integrative thinking is an approach to problem solving that uses opposing ideas as the basis for innovation. Now, in Creating Great Choices, Martin and his longtime thinking partner Jennifer Riel vividly illustrate how integrative thinking works, and how to do it.The book includes fresh stories of successful integrative thinkers that will demystify the process of creative problem solving, as well as practical tools and exercises to help readers engage with the ideas. And it lays out the authors' four-step methodology for creating great choices, which can be applied in virtually any context. The result is a replicable, thoughtful approach to finding a "third and better way" to make important choices in the face of unacceptable trade-offs.Insightful and instructive, Creating Great Choices blends storytelling, theory, and hands-on advice to help any leader or manager facing a tough choice.

A radical new concept and set of tools to more quickly and effectively grow high-quality talent. Filling a large gap in the practical literature, this book shows all HR and talent management practitioners how to radically accelerate their talent-building processes, using concepts and tools that are both grounded in research as well as pressure-tested in large corporations. Provides a step-by-step guide for creating OPTM processes, including the "one page" template form for each talent management process, such as performance management, 360-degree feedback talent review, succession planning, engagement, competency assessment and development, and coaching. Insights from companies such as Alcoa, Avon Products, Bank of America, Coca-Cola, GE, Home Depot, and others. Assessments to determine current state of each talent management practice in one's organization and the urgency for change.Audience: HR practitioners and other talent management professionals and consultants. Managers and executives interested in developing a talent pipeline in less time. Announced first printing: 10,000 Laydown goal: 2,500

Each a best-selling title in its own right, these three classic Far Eastern texts are about much more than war and being a warrior, including ideas of leadership, virtue and disciple which remain relevant to conduct in business and in life today, and giving them a much broader appeal.

Selling Today helps you understand the value of developing personal selling skills. The text incorporates academic theory, roleplay scenarios, real-world applications and ethical dilemmas. With the largest number of “learn by doing� materials of any personal selling text, Selling Today offers a wealth of tools to help you develop an ethical, customer-centered mindset. With new discussions, scenarios and videos, the 15th Edition prepares you to succeed as a member of a new generation of sales professionals.  

A tale of mentorship, hard truths, and the path to success. In a fictional account of an entrepreneur's rollercoaster ride to the top, Cap Treeger crafts a series of dynamic, well-drawn lessons for anyone craving a career in the tech startup industry. The hero of the story, Ren, is fired up with ambition and has a strategic dream in place to build his own startup from the ground up, but he has a lot to learn about how this particular sector of the business world works. Fortunately, Ren has the guidance of generous and invested mentors, and their sound recommendations and warnings are chronicled as Ren makes decision after decision. With their advice, as well as his own encounters with trial and error, he discovers that who he chooses to employ and partner with, and how he engages with them, makes all the difference. Ren's journey guides readers through numerous factors necessary for success, including building a solid team with strategic placement of individuals in carefully selected roles appropriate to their skill sets and crafting the all-important business model. Ren navigates the daunting process with grace and hands readers an account loaded with insight-rendering Finding the Way, told in a straightforward and reader-friendly manner, a valuable gem amidst business-building literature.

In 1907, the editor of The New York Times wrote, "Employers, naturally, look to the young. A man or woman of advanced years is too apt to be given to old-fashioned ways of doing things, and open to suspicion of having the unforgivable fault, in modern business, of slowness." Age discrimination has existed throughout the 20th century, sometimes in the public eye and sometimes not. This book examines the problem as it relates to the employment sector in the United States throughout the century: how the issue has been treated by the media, what is the extent of age bias, how older workers were viewed, the reasons and rationales presented by business enterprises for their refusal to hire older workers, and the responses of governments to the problem. Some foreign data are used for comparison purposes; age bias exists in all industrial societies, regardless of the type of government a country provides for itself.

At last! A comprehensive guide to the art, craft, and business of consulting with nonprofits and community groups . . . Nonprofit consulting requires specialized skills and knowledge of how the sector works. This guide gives you the resources and tools to help you provide quality assistance throughout your career: experienced consultants will find it an invaluable reference; new consultants will get oriented to the sector and find step-by-step guidance through the entire process; technical specialists will gain insights into the larger processes that shape nonprofit organizations; for-profit consultants and business sector volunteers will discover how to shift their expertise to match the unique culture of nonprofit and community work; students in public administration, organization development, and nonprofit management will find it a useful guide for fieldwork, service projects, or future career search. With this illustrated guide you get: an overview of the nonprofit sector and unique elements of consulting with nonprofits; the six-stage process of consulting with concrete steps and challenges in each stage; the art of consulting, including roles, dynamics, and ethics; lessons from the field—stories from thirty skilled consultants offering sage advice on common challenges from setting up contracts to cross-cultural consulting to choosing a consulting role that matches the client's needs; when team consulting makes sense; key differences between internal and external consulting; how to run your business; marketing your services; setting fees, estimating costs, and billing; managing your career growth; working with funders; nine worksheets, sample proposals, professional standards, annotated bibliography; and much more!

It’s common for libraries to use visiting, interim, temporary, and acting roles to solve a variety of personnel vacancies. And with the current, widespread retirements and turnover at the most senior levels of library leadership, more and more libraries are being led by interim leaders.   Interim Leadership in Libraries: Building Relationships, Making Decisions, and Moving On draws on evidence-based research, professional expertise, and personal experience to address the practical implications that arise from the decision to appoint interim leaders. Authors from a variety of institutions who have served in many different interim roles explore this unique type of leadership in five thorough sections: Building Relationships for Interim Leaders Leading with Confidence Making Long-Term Decisions as an Interim Leader Leading Through Contraction: When No One Can Be Hired Moving On: When the Dust Settles  Chapters cover topics including serving as a non-librarian interim, leading through a hiring freeze, strategic planning and reorganization as interim, and developing future library leaders. Individuals asked to step into interim or acting leadership roles face personal and professional challenges. This book will help leaders, and those who work with them, learn from the successes and failures of others who came before them in order to have a lasting impact on their organization.

Get the most out of your grantmaking Authors Paul Connolly (Vice President, Conservation Company) and Carol Lukas (President, Fieldstone Alliance) synthesize the most recent capacity-building practice and research into a collection of strategies, steps, and examples that funders can use to get started on or improve their funding to strengthen nonprofits. Who this book is for: Funders new to capacity building, looking for step-by-step guidance Funders with years of capacity building experience, looking for new approaches and examples of other funders' approaches A range of grantmakers, including venture philanthropists, community foundations, family foundations, corporate foundations, and government funders Funders wishing to expand their work to address community needs locally, nationally, or outside the U.S. Consultants, trainers, management support organizations, and other capacity builders Benefits you'll get: Learn compelling reasons for investing in capacity building Understand the basic types of capacity building activities Find out what other foundations are doing Get a range of costs for various types of support Clarify your roles and responsibilities in using power and resources, developing expectations, and coordinating with others Follow a 4-step process to develop, implement, and evaluate a grantmaking plan for capacity building Choose among 7 widely-used strategies for building the capacity of nonprofits Discover how to coordinate the roles of funder, nonprofit organization, and capacity builder This hands-on guide also includes dozens of examples, worksheets, and contact information for organization assessment tools, capacity building providers, and publishers. Get Strengthening Nonprofit Performance and build the capacity of nonprofits and ultimately, the communities they serve.

La consulenza aziendale come non ve l hanno mai raccontata, dal triplice punto di vista operations/finance/sales-mktg. tutta l azienda in un colpo solo

Collaborator. Communicator. Connector. Coach. As a mid-level manager, you're being tasked with more than ever before. You're expected to lead innovation, develop talent, execute on strategy, create an inclusive culture, and help your people adapt to constant change. How can you do it all and be successful? If you read nothing else on being an effective mid-level manager, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the best ones to help you build buy-in up and down your organization, secure time and resources for key projects, and lead change—all while getting the most important work done. This book will inspire you to: Build winning teams and develop talent Transform your role from intermediary to innovator Foster a culture of psychological safety Balance being a leader with being an individual contributor Form partnerships and leverage internal networks Lead your organization from the middle This collection of articles includes "Managers Can't Do It All," by Diane Gherson and Lynda Gratton; "The Real Value of Middle Managers," by Zahira Jaser; "In Praise of Middle Managers," by Quy Nguyen Huy; "Managing Your Boss," by John J. Gabarro and John P. Kotter; "Get the Boss to Buy In," by Susan J. Ashford and James Detert; "The Secrets of Great Teamwork," by Martine Haas and Mark Mortensen; "How the Best Bosses Interrupt Bias on Their Teams," by Joan C. Williams and Sky Mihaylo; "Making the Hybrid Workplace Fair," by Mark Mortensen and Martine Haas; "Why Strategy Execution Unravels—and What to Do About It," by Donald Sull, Rebecca Homkes, and Charles Sull; "The Leader as Coach," by Herminia Ibarra and Anne Scoular; "Make the Most of Your One-on-One Meetings," by Steven G. Rogelberg; "Learn When to Say No," by Bruce Tulgan; and "Begin with Trust," by Frances Frei and Anne Morriss.

The second edition of this best-selling guide provides an updated easy-to-follow game plan with strategies for procurement and supply management professionals to improve supplier relationships, secure measurable cost reductions, build a more resilient supply chain, integrate social responsibility into procurement activities, achieve operational effectiveness and efficiency, and positively impact margins and competitiveness for their organizations. Content new in this edition includes sustainable procurement, supplier diversity and inclusion, supply chain resilience, eSourcing, and more.